WaterCare TC1-TW Owner's Manual

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Summary of Contents:

[Page 1] WaterCare TC1-TW

For Models: • TC1-TW • TC2-TW • CSE-TW • CSP-TW • CSERC-TW • CSPRC-TW TotalCare ® , CareSoft Elite ® and CareSoft Pro ® Series Twin Water Softeners and Conditioners ...

[Page 2] WaterCare TC1-TW

TABLE OF CONTENTS Preinstallation Instructions for Dealers 3 Bypass Valve �...

[Page 3] WaterCare TC1-TW

PREINSTALLATION INSTRUCTIONS FOR DEALERS: 3 The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange capacity and salt dose refill time The dealer should read this page and guide the installer...

[Page 4] WaterCare TC1-TW

The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control valve repairs or maintenance The 1” full flow bypass valve incorporates four positions, including a diagnost...

[Page 5] WaterCare TC1-TW

GENERAL INSTALLATION & SERVICE WARNINGS The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments There is a small amount of “give” to properly connect the piping, but the water softener is not des...

[Page 6] WaterCare TC1-TW

6 plumbing system first and then attach the nut, split ring and “O” Ring Heat from soldering or solvent cements may damage the nut, split ring or “O” Ring Solder joints should be cool and solvent cements should be set before installing...

[Page 7] WaterCare TC1-TW

7 1. Set time of day: PROGRAMMING PROCEDURES: NOTE: The manufacturer has preset the unit so that the gallons between regenerations will be automatically calculated after the hardness is entered STEP 1 – Press next and + simultaneously for 3 ...

[Page 8] WaterCare TC1-TW

8 STEP 4 – IMMEDIATE REGENERATION: The manufacturer has set the regeneration to occur when zero gallons remain When this occurs, the standby tank will switch into service and provide treated water while the tank requiring regeneration will ...

[Page 9] WaterCare TC1-TW

9 OPERATING DISPLAYS AND INSTRUCTIONS: 1 GENERAL OPERATION: When the system is operating, one of five displays may be shown and will alternate with the installing dealer’s name and phone number (if set) for future service Pressing next w...

[Page 10] WaterCare TC1-TW

5 POWER LOSS AND BATTERY REPLACEMENT: The transformer comes with a 15 foot power cord and is designed for use with the control valve; the transformer should only be used in a dry location In the event of a power outage, the control v...

[Page 11] WaterCare TC1-TW

11 FLUSHING OF SYSTEM: To flush the system of any debris and air after installation is complete, please perform the following steps: 1 Rotate bypass handles to the bypass mode (see Fig. 2 of page 4) 2 Turn on inlet water and check for le...

[Page 12] WaterCare TC1-TW

12 PROBLEM CAUSE CORRECTION 1. No display on PC board A No power at electric outlet A Repair outlet or use working outlet B Control valve power adapter not plugged into outlet or power cord end not connected to PC board connect...

[Page 13] WaterCare TC1-TW

13 7. Control valve does not regenerate automatically but does when the correct button(s) is depressed and held. A Bypass valve in bypass position A Turn bypass handles to place bypass in service position B Meter is not connect...

[Page 14] WaterCare TC1-TW

14 TROUBLESHOOTING GUIDE cont’d: 12. Control valve fails to draw in regenerant A Injector is plugged A Remove injector and clean or replace B Faulty regenerant piston B Replace regenerant piston C Regenerant line connecti...

[Page 15] WaterCare TC1-TW

15 PROBLEM CAUSE CORRECTION 16. E3, Err – 1003, Err – 103 = Control valve motor ran too long and was unable to find the next cycle position A Motor failure during a regeneration A Check motor connections then Press NEXT and ...

[Page 16] WaterCare TC1-TW

Release locking tabs from each side to remove back plate. 16 TRANSFER CAP ASSEMBLIES SERVICE INSTRUCTIONS 1 The backplate of the control valve must first be removed to allow access to the transfer cap assembly 2 Hold slight downward pre...

[Page 17] WaterCare TC1-TW

17 14 With the outlet disc assembled to the shaft, the orientation of the shaft to inlet disc can be assured by installing the set with the through hole on the outlet disc at the 6 o’clock position The easiest way to reassemble is to remove...

[Page 18] WaterCare TC1-TW

REPLACEMENT PARTS: 18 4 1 2 3 5 6 7 FRONT COVER AND DRIVE ASSEMBLY Item No. Part No. Description Qty. 1 CV3837-01XB TotalCare cover 1 CV3837-01 CareSoft Pro cover 1 2 CV3107-1 Motor 1 3 CV3106-1 Drive bracket & spring clip 1 4 CV4050WB PC b...

[Page 19] WaterCare TC1-TW

19 REPLACEMENT PARTS: 4 2 3 5 1 14 PISTON ASSEMBLY Item No. Part No. Description Qty. 1 CV3005 1” spacer stack assembly 1 2 CV3004 Drive cap assembly 1 3 CV3135 O-ring 228 1 4 CV3011 1” piston assembly downflow 1 CV3011-01 1” piston assemb...

[Page 20] WaterCare TC1-TW

20 REPLACEMENT PARTS: See pages 22-23 ...

[Page 21] WaterCare TC1-TW

21 REPLACEMENT PARTS: TWIN TRANSFER Item No. Part No. Description Qty. 1 CV3470 Screw, BHC 1/4-20 x 1 SS 12 2 CV3724 Washer, flat SS 1/4 12 3 CV4005-01 T1 transfer cap assembly 1 4 CV4029 O-ring 236 2 5 CV4015 T1 transfer spring 2 6 CV4014 T1 ...

[Page 22] WaterCare TC1-TW

1 2 3 6 4 5 22 INJECTOR ASSEMBLIES Item No. Part No. Description Qty. 1 CV3176 Injector cap 1 2 CV3152 O-ring 135 1 3 CV3177-01 Injector screen 1 4 CV3010-1Z Injector assembly plug 1 5 CV3010-1A A injector assembly, black 1 CV3010-1B B injector...

[Page 23] WaterCare TC1-TW

DRAIN LINE ASSEMBLY 3/4” Item No. Part No. Description Qty. 1 CH4615 Elbow locking clip 1 2 CPKP10TS8-BULK Optional insert, 5/8” tube 1 3 CV3192 Optional nut, 3/4” drain elbow 1 4 CV3158-02 Drain elbow, 3/4” NPT with O-ring 1 5 CV3163 O-...

[Page 24] WaterCare TC1-TW

24 WATER METER & METER PLUG Item No. Part No. Description Qty. 1 CV3151 Nut, 1” QC 1 2 CV3003 Meter assembly, includes items 3 & 4 1 3 CV3118-01 Turbine assembly 1 4 CV3105 O-ring 215 1 5 CV3003-01 Meter plug assembly 1 REPLACEMENT PA...

[Page 25] WaterCare TC1-TW

REPLACEMENT PARTS: 1 2 3 4 5 6 7 8 10 2 3 4 5 6 1 9 11 BRINE TANK ASSEMBLY Item No. Part No. Description Qty. 1 CG2191-76 Brine tank cover, injection molded WaterCare 1 CG2180 Brine tank cover, standard 1 2 CH1095-01 Optional 18” diameter sa...

[Page 26] WaterCare TC1-TW

26 REPLACEMENT PARTS: Although no tools are necessary to assemble or disassemble the valve, the Service Wrench, (shown in various positions on the valve) is available to aid in assembly or disassembly SERVICE WRENCH - CV3193-02 IN/OUT HEAD (FO...

[Page 27] WaterCare TC1-TW

REPLACEMENT PARTS: BYPASS VALVE Item No. Part No. Description Qty. 1 CV3151 Nut, 1” quick connect 2 2 CV3150 Split ring 2 3 CV3105 O-ring 215 2 4 CV3145 Bypass rotor, 1” 2 5 CV3146 Bypass cap 2 6 CV3147 Bypass handle 2 7 CV3148 Bypass rot...

[Page 28] WaterCare TC1-TW

28 INSTALLATION FITTING ASSEMBLIES: INTERCONNECT FITTING ASSEMBLY (UP TO 10” TANKS) Item No. Part No. Description Qty. CV4017-01 Interconnect kit for tanks up to 10” 1 1 CV3151 Nut, 1” QC 4 2 CV3150 Split ring 4 3 CV3105 O-ring 215 4 4 CV40...

[Page 29] WaterCare TC1-TW

1” PVC MALE NPT ELBOW Item No. Part No. Description Qty. CV3007 1” PVC male NPT elbow assembly 2 1 CV3151 Nut, 1” quick connect 2 2 CV3150 Split ring 2 3 CV3105 O-ring 215 2 4 CV3149 Fitting 2 3/4” & 1” PVC SOLVENT ELBOW Item No....

[Page 30] WaterCare TC1-TW

30 1-1/4” & 1-1/2” PVC SOLVENT Item No. Part No. Description Qty. CV3007-07 1-1/4” & 1-1/2” PVC solvent assembly 2 1 CV3151 Nut, 1” quick connect 2 2 CV3150 Split ring 2 3 CV3105 O-ring 215 2 4 CV3352 Fitting 2 1-1/4” & ...

[Page 31] WaterCare TC1-TW

TOTALCARE TWIN SPECIFICATIONS: 31 CYCLE TIMES (in minutes) 1 All TotalCare water conditioners are pre-factory set at medium salting Note: influent waters must be at least 3 GPG hardness and 80 TDS A calcite or corosex unit may be needed for ...

[Page 32] WaterCare TC1-TW

32 CARESOFT ELITE AND CARESOFT PRO TWIN SPECIFICATIONS: 1 All water softeners are factory preset at medium salting Note: Influent waters must be at least 3 GPG hardness and 80 TDS A calcite or corosex unit may be needed for correct operati...

[Page 33] WaterCare TC1-TW

33 WaterCare ® Water Conditioner Limited Warranty Congratulations. You have purchased one of the nest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, Water-Right ® proudly warr...

[Page 34] WaterCare TC1-TW

34 MANUAL REGENERATION NOTE: For softeners, if brine tank does not contain salt, fill with salt and wait at least two hours before regeneration If you need to initiate a manual regeneration immediately, press and hold regen until valve motor ...

[Page 35] WaterCare TC1-TW

35 ADJUST HARDNESS, DAYS BETWEEN REGENERATION, TIME OF REGENERATION AND ALARM BUZZER For initial set-up or to make adjustments, please complete the following steps 1 Accessed by pressing next and + button simultaneously 2 Adjust hardness u...

[Page 36] WaterCare TC1-TW

© 2014 WaterCare All rights reserved. LIT-WC TW MAN ENVINK 9/14 250 1900 Prospect Court • Appleton, WI 54914 Phone: 920-739-9401 • Fax: 920-739-9406 ...