Xerox WorkCentre 5016 User Manual

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User Guide www.xerox.com/support WorkCentre 5016, 5020/B, 5020/DB XE3025EN0-1 Downloaded From ManualsPrinter.com Manuals ...

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© 2008 by Fuji Xerox Co., Ltd. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations,...

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3 Table of Contents 1 Before Using the Machine .....................................................................7 Xerox Welcome Center ............................................................................7 Serial Number....................

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4 <Paper Supply> button......................................................................23 Machine Diagram (mimic)..................................................................24 Copy Features ..........................................

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5 Changing the Password.....................................................................71 Setting Copy Job Limits on a User Account ......................................74 Reviewing the Total Number of Copies ...................................

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6 Printable Area ..................................................................................122 System Settings ...................................................................................123 System Setting List ........................

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Xerox WorkCentre 5016/5020 User Guide 7 1 Before Using the Machine Welcome to the Xerox family of WorkCentre products. This User Guide provides detailed information, technical specifications, and procedures for using the integral features of the mac...

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Conventions Xerox WorkCentre 5016/5020 User Guide 8 Conventions This section describes the conventions that are used throughout this User Guide. WARNING: indicates statements that alert you to the possibility of personal harm. CAUTION: indicates sta...

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Safety Notes Xerox WorkCentre 5016/5020 User Guide 9 • All the screen shots used in this User Guide are taken on Windows XP. Safety Notes Read these safety notes carefully before using this product to make sure you operate the equipment safely. Y...

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Safety Notes Xerox WorkCentre 5016/5020 User Guide 10 Maintenance Any operator product maintenance procedures will be described in the customer documentation supplied with the product. Do not carry out any maintenance procedures on this product wh...

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Safety Notes Xerox WorkCentre 5016/5020 User Guide 11 Operational Safety Information To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times. Do These: • Always connect equipment to a correctly ...

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Safety Notes Xerox WorkCentre 5016/5020 User Guide 12 • Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. • Do not perform any maintenance procedures unless yo...

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Regulatory Information Xerox WorkCentre 5016/5020 User Guide 13 USA NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide r...

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Environmental Compliance Xerox WorkCentre 5016/5020 User Guide 14 Environmental Compliance USA ENERGY STAR As an ENERGY STAR ® partner, Xerox Corporation has determined that the basic configuration of this product meets the ENERGY STAR guidelines...

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Product Recycling and Disposal Xerox WorkCentre 5016/5020 User Guide 15 Product Recycling and Disposal All Countries, North America - USA/Canada Xerox operates a worldwide equipment takeback and reuse/recycle program. Contact your Xerox sales repre...

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Xerox WorkCentre 5016/5020 User Guide 16 2 Product Overview This chapter describes each component of the machine, explains how to switch the machine on and off, and provides information on the use of recycled paper. Machine Components This section d...

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Machine Components Xerox WorkCentre 5016/5020 User Guide 17 2 Bypass Tray Load standard size paper and non-standard size paper. It holds special media such as thick stock paper or other special media that cannot be loaded in Tray 1 or Tray 2. For ...

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Machine Components Xerox WorkCentre 5016/5020 User Guide 18 Inside View No. Component Function 17 Document Cover Close this cover when scanning a document on the Document Glass. 18 Document Glass Place a document here, face down. 19 Fuser Unit Fuses...

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Machine Components Xerox WorkCentre 5016/5020 User Guide 19 Rear View No. Component Function 22 Data Label Contains the machine information. Downloaded From ManualsPrinter.com Manuals ...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 20 Control Panel This section describes Control Panel components and their functions. Display Displays the copy quantity, zoom ratio, error code, machine status, or numerical values. <Display S...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 21 <Scan> button Press this button to switch the machine to the Scan Mode. The button lights up when the machine is ready to process a scan job. When the machine enters the Scan Mode, [Scn...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 22 <All Clear> button Press this button to clear the previously selected features, and to restore the default values of the features. <Stop> button Press this button to cancel a job. ...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 23 <Paper Supply> button The <Paper Supply> button has the following two functions. Selecting a tray Press this button to select a tray for a copy job. The Machine Diagram (mimic) show...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 24 Note • You can switch the measuring unit between metric and inches when the machine is in the System Setting Mode (menu number: 15). For more information, refer to "System Settings"...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 25 129% Enlarges a document by 129.4%. 5.5 x 8.5" 8.5 x 11", 8.5 x 11" 11 x 17" 78% Reduces a document by 78.5%. 8.5 x 14" 8.5 x 11" 50% Reduces a document by 50%. 11...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 26 Note • You can specify the preset zoom ratio when the machine is in the System Setting Mode (menu number: 8). For more information, refer to "System Settings" (P.123). • The defau...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 27 When the measuring unit is in inches 11 x 17” SEF, 8.5 x 13” SEF, 8.5 x 14” SEF Select this option if the size and orientation of an original document is 11 x 17” SEF, 8.5 x 13” SEF, ...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 28 Off Disables the N-up and ID Card Copy features. <Original Type> button Press this button to select the original document type. Photo Suitable for copying documents that contain only phot...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 29 The following chart shows how to load the original document on the Document Glass or in the Document Feeder when making 2-sided copies. Paper Orientation in the Tray Document Feeder Document ...

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Control Panel Xerox WorkCentre 5016/5020 User Guide 30 <Copy Output> button Press this button to select whether or not to collate the output copies. Collate •When 1-sided is selected Delivers the specified number of copy sets in the same or...

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Switching On / Off Xerox WorkCentre 5016/5020 User Guide 31 Switching On / Off This section describes how to switch the machine on and off, and explains the Power Saver feature. The machine is ready within 27 seconds after the machine is switched o...

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Switching On / Off Xerox WorkCentre 5016/5020 User Guide 32 Power Saver The machine has a power-efficient feature called Power Saver to minimize power consumption during inactivity. When the machine is inactive for a specified period of time, it a...

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Recycled Paper Xerox WorkCentre 5016/5020 User Guide 33 Recycled Paper The use of recycled paper in the machine benefits the environment with no degradation in performance. Xerox recommends recycled paper with a 20% post consumer content which can...

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Xerox WorkCentre 5016/5020 User Guide 34 3 Installing Drivers This chapter describes how to install the print and scan drivers, and scanner application on a computer. If an USB cable has already been connected to the machine and the computer, and i...

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Installing the Print Driver and the Scan Driver (TWAIN driver) Xerox WorkCentre 5016/5020 User Guide 35 6. Read the contents of the license agreement carefully, and select [Accept] to accept the terms of the license agreement, and click [Install]...

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Installing the Print Driver and the Scan Driver (TWAIN driver) Xerox WorkCentre 5016/5020 User Guide 36 The scan driver installation starts. 11. The installation of the scan driver is now complete. Click [Finish]. The scan driver installation wiza...

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Installing the Print Driver and the Scan Driver (TWAIN driver) Xerox WorkCentre 5016/5020 User Guide 37 The print driver installation starts. 14. The installation of the print driver is now complete. Click [Finish]. The print driver installation wi...

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Installing the Scanner Application (Button Manager) Xerox WorkCentre 5016/5020 User Guide 38 Installing the Scanner Application (Button Manager) The following procedure describes how to install Button Manager on a computer. Important • The TWAIN d...

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Installing the Scanner Application (Button Manager) Xerox WorkCentre 5016/5020 User Guide 39 5. Specify the path to a folder to install files. If you want to install files in the default location, click [Next]. To install files in another locatio...

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Xerox WorkCentre 5016/5020 User Guide 40 4 Loading Paper This chapter describes the sizes and types of paper that can be used with the machine, and provides information on how to load paper in the trays and how to specify the size and orientation o...

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Supported Paper Sizes and Types Xerox WorkCentre 5016/5020 User Guide 41 Supported Paper Types The following table shows the paper types that are supported with each of the trays and Duplex Module. O: Available X: Not available *: Paper weight is 7...

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Loading Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 42 Loading Paper in the Trays This section describes how to load paper in the trays. Paper loaded in the trays After loading paper in the trays, you need to manually specify the size a...

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Loading Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 43 3. Load paper neatly and tightly against the left corner of the tray with the side to be printed facing up. Important • Do not load paper above the maximum fill line. It may ca...

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Loading Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 44 2. Load paper neatly and tightly against the left corner of the tray with the side to be printed facing up. Important • Do not load paper above the maximum fill line. It may ca...

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Loading Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 45 2. Slide out the Extension Flap. 3. Load paper with the side to be copied or printed facing down. Important • Do not load mixed types or mixed sizes of paper together in the By...

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Changing the Size and Orientation of Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 46 Changing the Size and Orientation of Paper in the Trays This section describes how to replace paper in the trays with a different size and orientation ...

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Changing the Size and Orientation of Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 47 5. Slide the paper guide to the right. 6. Load paper neatly and tightly against the left corner of the tray with the side to be printed facing up. Imp...

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Changing the Size and Orientation of Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 48 Changing the Size and Orientation of Paper in Tray 2 The following procedure describes how to change the size and orientation of paper in Tray 2. 1. Pu...

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Changing the Size and Orientation of Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 49 6. Adjust the paper guides to just touch the edges of the paper, and align the arrow on the right paper guide with the appropriate paper size marking...

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Changing the Size and Orientation of Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 50 need to register the size of the custom paper on the print driver. For more information, refer to "Specifying the Custom Paper Size" (P.79). ...

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Changing the Size and Orientation of Paper in the Trays Xerox WorkCentre 5016/5020 User Guide 51 • Changing sequence when the measuring unit is in metric Note • When Tray 1 or Tray 2 is selected, [A5] and [55] do not appear in the Display. • Y...

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Xerox WorkCentre 5016/5020 User Guide 52 5 Copying This chapter describes the basic copying procedure and copy features available on the machine. Copying Procedure This section describes the basic copy procedure. • If the machine is in the No Acco...

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Copying Procedure Xerox WorkCentre 5016/5020 User Guide 53 • When copying a document from the Document Glass 1) Open the Document Cover. 2) Place a document face down on the Document Glass, and align it with the top left corner. Note • If the...

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Copying Procedure Xerox WorkCentre 5016/5020 User Guide 54 <Copy Output> button Select whether or not to collate the output. For more information, refer to "<Copy Output> button" (P.30). 3. Press the <Paper Supply> button...

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Loading Documents Xerox WorkCentre 5016/5020 User Guide 55 Loading Documents When loading an original document to copy, you can place it on the Document Glass, or load it in the Document Feeder. This section describes how to place documents on the...

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Clearing All the Features Xerox WorkCentre 5016/5020 User Guide 56 Document Feeder The Document Feeder automatically feeds and scans a single-sheet document in sizes from 148 x 210 mm (A5) to 297 x 432 mm (A3, 11 x 17”), and sequentially feeds an...

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Canceling a Copy Job Xerox WorkCentre 5016/5020 User Guide 57 Canceling a Copy Job The following procedure describes how to cancel a copy job. 1. Press the <Stop> button. Making Special Copies This section explains how to make copies using th...

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Making Special Copies Xerox WorkCentre 5016/5020 User Guide 58 • The measuring unit can be switched between metric and inches when the machine is in the System Setting Mode (menu number: 15). The following three options change depending on the s...

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Making Special Copies Xerox WorkCentre 5016/5020 User Guide 59 If the document is 8.5 x 11” SEF (A4 SEF or B5 SEF if the measuring unit is in metric) Note • The <Original Size> button is not selectable when using the Document Feeder as the...

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Making Special Copies Xerox WorkCentre 5016/5020 User Guide 60 If the document is 8.5 x 11” LEF (A4 LEF or B5 LEF is the measuring unit is in metric) Note • The <Original Size> button is not selectable when using the Document Feeder as the...

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Making Special Copies Xerox WorkCentre 5016/5020 User Guide 61 When the measuring unit is in inches When the measuring unit is in metric If using the Document Feeder to scan documents 1) Press the <Start> button to start copying. N-up Documen...

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Making Special Copies Xerox WorkCentre 5016/5020 User Guide 62 If using the Document Glass to scan documents 1) Press the <Start> button to scan the loaded document. The indicator next to the <Scan Completed> button blinks. 2) Load the...

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Making Special Copies Xerox WorkCentre 5016/5020 User Guide 63 ID Card Copies (Copying an ID Card-shaped Document onto a Sheet) ID Card Copy feature is used to copy both sides of an ID card-shaped document onto one side of a sheet. The following pr...

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Making Special Copies Xerox WorkCentre 5016/5020 User Guide 64 4. Flip over the ID Card-shaped document, and align it with the top left corner of the Document Glass. 5. Press the <Start> button to start scanning the loaded ID card-shaped d...

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Xerox WorkCentre 5016/5020 User Guide 65 6 Managing Accounts This section describes three different account modes that the machine offers in order to manage accounts effectively for copy jobs, and describes how to log in to the machine. Account Mod...

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Account Mode Overview Xerox WorkCentre 5016/5020 User Guide 66 1. Press the <Log In/Out> button for four seconds. The machine enters the System Setting Mode. The letter [P] appears blinking in the Display. 2. Enter "70" using the ...

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Account Mode Overview Xerox WorkCentre 5016/5020 User Guide 67 4. Enter the desired value using the numeric keypad. • 0 - No Account Mode • 1 - Single Account Mode • 2 - Multiple Account Mode Note • "2" (Multiple Account Mode) is ...

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Single Account Mode Xerox WorkCentre 5016/5020 User Guide 68 Single Account Mode This section describes how to log in when the machine is in the Single Account Mode. Logging in to the Machine The following procedure describes how to log in when the...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 69 The indicator next to the <Log In/Out> button is lit while you are logged in to the machine. Note • You do not need to log in to the machine for a scan job or print job. If y...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 70 3. Enter a three-digit password which corresponds to the account number that you just entered using the numeric keypad. For security reasons, as you enter each digit of the password,...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 71 Changing the Password To change a password that has been set for a user account, you must first log in to the machine under the System Administrator’s account, and then enter the Syst...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 72 4. Press the <Start> button to confirm the entered password. If the entered password is correct, the machine enters the Copy Mode, and [1] appears in the Display. 5. Hold down t...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 73 7. Press the <Start> button to confirm the entered menu number. The currently-set password for that particular account appears blinking in the Display. 8. Enter a new three-digi...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 74 Setting Copy Job Limits on a User Account To set the copy job limit on a user account, you must first log in to the machine under the System Administrator’s account, and then enter th...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 75 4. Press the <Start> button to confirm the entered password. If the entered password is correct, the machine enters the Copy Mode, and [1] appears in the Display. 5. Hold down t...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 76 7. Press the <Start> button to confirm the entered menu number. The currently-set copy job limit for that particular account number appears blinking in the Display. 8. Set a new...

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Multiple Account Mode Xerox WorkCentre 5016/5020 User Guide 77 Reviewing the Total Number of Copies The following procedure describes how to review the total number of copies made by each account. 1. Log in to the machine. For information on how to...

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Xerox WorkCentre 5016/5020 User Guide 78 7Printing This chapter describes the basic flow of a print job, starting from setting up the printer, and the basic printing procedure. Important • You must install the print driver in advance. For informat...

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Setting Up the Printer Xerox WorkCentre 5016/5020 User Guide 79 The [Printing Preferences] dialog box appears. 4. Configure any printer settings as necessary. 5. Click [OK] to save the specified settings. The [Printing Preferences] dialog box cl...

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Printing Procedure Xerox WorkCentre 5016/5020 User Guide 80 3. Click the [Configuration] tab, and select [Custom Paper Size]. 4. Specify the paper size in the [Custom Paper Size] dialog box. 5. Click [OK] to save the specified custom paper size. ...

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Printing Procedure Xerox WorkCentre 5016/5020 User Guide 81 The [Properties] dialog box appears. 3. Specify features as necessary in the [Properties] dialog box. 4. Click [OK] to save the specified settings. The [Properties] dialog box closes. 5...

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Canceling a Print Job Xerox WorkCentre 5016/5020 User Guide 82 Canceling a Print Job You can cancel a print job before the machine delivers the output copies. There are two ways to cancel a print job: • Canceling a print job on a computer • Can...

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Xerox WorkCentre 5016/5020 User Guide 83 8 Scanning This chapter describes the scan driver (TWAIN driver) and the scan application (Button Manager), and provides the basic scanning procedure. The Scan Driver (TWAIN driver) and Button Manager This se...

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Scanning Procedure (Using the TWAIN driver) Xerox WorkCentre 5016/5020 User Guide 84 2) Adjust the document guides to just touch the edges of the loaded document. Note • If the size of the loaded document is smaller than any standard sizes, th...

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Scanning Procedure (Using the TWAIN driver) Xerox WorkCentre 5016/5020 User Guide 85 The preview image appears in the preview window. 5. Configure the scan settings. Note • For more information on each item, click [Help] displayed in the scan dri...

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Scanning Procedure (Using the TWAIN driver) Xerox WorkCentre 5016/5020 User Guide 86 6. Click [Scan]. The machine starts to scan the document, and a scanning progress dialog box appears. The scanned image is imported into the application. Note �...

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Scanning Procedure (Using Button Manager) Xerox WorkCentre 5016/5020 User Guide 87 Scanning Procedure (Using Button Manager) The following procedure describes a basic scanning procedure when using Button Manager. 1. Click the [Start] button, and se...

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Scanning Procedure (Using Button Manager) Xerox WorkCentre 5016/5020 User Guide 88 Note • For more information on each item, click the [Help] button in the scan driver. 3. Select [OK] to save the specified settings in Button Manager. The [WorkCen...

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Scanning Procedure (Using Button Manager) Xerox WorkCentre 5016/5020 User Guide 89 • When scanning a document from the Document Glass 1) Open the Document Cover. 2) Place a document face down on the Document Glass, and align it with the top left...

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Xerox WorkCentre 5016/5020 User Guide 90 9 Troubleshooting This chapter describes what needs to be done when a problem occurs with the machine. It provides information on how to troubleshoot a problem by referring to the Machine Diagram (mimic), Er...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 91 Document Feeder Jam The red indicator flashes when a document jams in the Document Feeder. For information on how to clear document jams in the Document Feeder, refer to "A1: D...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 92 Document Present The green indicator lights up when a document is loaded correctly in the Document Feeder. Note • This option is only available when the Document Feeder is fitted ...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 93 C Codes Error Code Description Remedy C0 When using the Document Feeder to scan a document, the scanned image that is enlarged or reduced by the specified zoom ratio does not fit ...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 94 E Codes C5 Tray 1 is out of paper. Load paper in Tray 1. For information on how to load paper in Tray 1, refer to "Loading Paper in Tray 1" (P.42). Tray 1 has been select...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 95 E1 Paper jammed around the Fuser Unit and in the Left Side Cover. Remove the jammed paper. For information on how to remove the jammed paper around the Fuser Unit, refer to "...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 96 H Code J Codes L Code Error Code Description Remedy H9 An internal communication error occurred in the machine. Switch the machine off and on. If the error persists, contact the Xe...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 97 N Codes U Codes Error Code Description Remedy n1 Memory is full. Press the <Stop> button to cancel the job. Reload the unscanned documents, and press the <Start> butto...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 98 Troubleshooting Table If you are experiencing any difficulties using the machine, check the table below for the recommended solutions. Symptom Recommendation The machine will not sw...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 99 A print job is sent to the machine correctly, but the machine does not start printing. z Make sure the application that you are trying to send a print job from is working properly...

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Fault Clearance Procedure Xerox WorkCentre 5016/5020 User Guide 100 Streaks, solid or dotted lines, or spots z Clean the Corotron Wire. For information on how to clean the Corotron Wire, refer to "Cleaning the Corotron Wire" (P.118). z C...