Dell XPS 8910 Service Manual

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Dell XPS 8910 Manual Information:

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Summary of Contents:

[Page 1] Dell XPS 8910

XPS 8910 Service Manual Computer Model: XPS 8910 Regulatory Model: D24M Regulatory Type: D24M001 ...

[Page 2] Dell XPS 8910

Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARN...

[Page 3] Dell XPS 8910

Contents Before working inside your computer........................... 10 Before you begin .....................................................................................10 Safety instructions......................................................

[Page 4] Dell XPS 8910

Removing the bottom cover.........................................27 Prerequisites............................................................................................27 Procedure...................................................................

[Page 5] Dell XPS 8910

Removing the secondary hard-drive.............................43 Prerequisites............................................................................................43 Procedure.......................................................................

[Page 6] Dell XPS 8910

Removing the chassis fan............................................ 62 Prerequisites........................................................................................... 62 Procedure................................................................

[Page 7] Dell XPS 8910

Removing the optical drive...........................................79 Prerequisites ...........................................................................................79 Procedure................................................................

[Page 8] Dell XPS 8910

Removing the processor fan and heat-sink assembly... 97 Prerequisites............................................................................................97 Procedure................................................................................

[Page 9] Dell XPS 8910

Removing the system board........................................ 114 Prerequisites...........................................................................................114 Procedure..................................................................

[Page 10] Dell XPS 8910

GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8 Before working inside your computer NOTE: The images in this document may dier from your computer depending on the conguration you ordered. GUID-D1AE8571-3E47-4D09-AD7C-6AB2F8F0541F Before you begin...

[Page 11] Dell XPS 8910

WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet. CAUTION: To avoid damaging the comp...

[Page 12] Dell XPS 8910

GUID-FA888C3D-2FA8-479D-98DB-D7B3F27035D7 Screw list The following table provides the list of screws that are used for securing dierent components to the computer. Table 1. Screw list Component Secured to Screw type Quantity Screw image Hard driv...

[Page 13] Dell XPS 8910

Component Secured to Screw type Quantity Screw image ODD ODD bracket M2x2.5 1 System board Chassis #6-32x1/4'' 8 13 ...

[Page 14] Dell XPS 8910

GUID-06588814-2678-4667-9FF9-C009F4BCE185 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your com...

[Page 15] Dell XPS 8910

GUID-93575C2B-9DA3-42EF-B01E-9C841B3CE7F5 Technical overview WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside...

[Page 16] Dell XPS 8910

GUID-448B3EEF-B478-4D2D-A745-D7DA94EB263E Inside view of your computer 1 chassis fan 2 memory module 3 optical drive 4 power-supply unit 5 front bezel 6 graphics card 7 system board 8 processor fan and heat-sink assembly 16 ...

[Page 17] Dell XPS 8910

GUID-09138897-CBE9-49C8-B4BA-9882357209CF System-board components 1 system board power connector (ATX_POWER) 2 USB 2 (F_SSUSB2) 3 USB 1 (F_SSUSB1) 4 SATA 6 Gbps for hard drive (SATA1) 5 SATA 6 Gbps for optical drive (SATA2) 6 SATA 6 Gbps drive con...

[Page 18] Dell XPS 8910

9 front I/O panel (F_PANEL) 10 media card reader connector (CARD_READER) 11 CMOS-reset jumper (CMOS JUMPER) 12 password-reset jumper (PASSWORD JUMPER) 13 PCI-Express x16 card slot (SLOT1) 14 PCI-Express x1 card slots (SLOT 2 and SLOT 3) 15 PCI-Ex...

[Page 19] Dell XPS 8910

GUID-32920A3D-EF37-460E-B64C-7149A8013426 Removing the right-side cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After wor...

[Page 20] Dell XPS 8910

4 Remove the right-side cover from the chassis. Figure 1. Removing the right-side cover 1 chassis 2 right-side cover release latch 3 right-side cover 20 ...

[Page 21] Dell XPS 8910

GUID-1C3945D8-E66C-4259-9384-C8C7E07F7495 Replacing the right-side cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After wo...

[Page 22] Dell XPS 8910

GUID-D9051F2F-09D0-4AEC-8F3C-D6B5EA9F14D1 Procedure 1 Align the tabs on the right-side cover with the slots on the chassis and snap the side-cover to lock it in place. Figure 2. Right-side cover replacement 1 slots 2 tabs 3 chassis 4 right-side cov...

[Page 23] Dell XPS 8910

2 Place the computer in an upright position. 23 ...

[Page 24] Dell XPS 8910

GUID-3F6153AE-D9C1-4062-B211-E93EC9AE091F Removing the top cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working in...

[Page 25] Dell XPS 8910

2 Pry the cover from the back corner and lift the top cover away from the chassis. Figure 3. Removing the top cover 1 top cover 2 chassis 25 ...

[Page 26] Dell XPS 8910

GUID-8C492B5B-B5ED-4E67-9666-D18E8041AFFB Replacing the top cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working i...

[Page 27] Dell XPS 8910

GUID-2EEB123D-D085-4BE8-994B-0F693D55ECE8 Removing the bottom cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working...

[Page 28] Dell XPS 8910

2 Pry and lift the bottom cover away from the chassis. Figure 4. Removing the bottom cover 1 bottom cover 2 chassis 28 ...

[Page 29] Dell XPS 8910

GUID-482EB960-4B34-4F58-8F2B-9B766EF21AB3 Replacing the bottom cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After workin...

[Page 30] Dell XPS 8910

GUID-E782B6FD-6208-4460-8AD1-2CF3F3D81247 Removing the front bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working...

[Page 31] Dell XPS 8910

GUID-6606D9B7-C45A-46C7-AD35-C782735B4DD4 Procedure 1 Pry the optical-drive bezel from the optical drive. Figure 5. Removing the optical drive bezel 1 optical-drive bezel 2 front bezel 2 Release the front-bezel tabs sequentially from the top, one a...

[Page 32] Dell XPS 8910

3 Rotate and pull the front bezel away from the front of the chassis to release the front-bezel. Figure 6. Removing the front bezel 1 front-bezel tabs 2 front bezel 3 front chassis 32 ...

[Page 33] Dell XPS 8910

GUID-60F23EC0-94F6-45C6-B6CD-17F914DA5206 Replacing the front bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working...

[Page 34] Dell XPS 8910

GUID-78AC3600-45A1-47C0-81CC-1965860F4FA1 Removing the primary hard-drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After w...

[Page 35] Dell XPS 8910

2 Press the release tabs on the hard-drive carrier and slide the hard-drive carrier out of the hard-drive cage. Figure 7. Removing the hard-drive assembly 1 data cable 2 power cable 3 hard-drive cage 4 release tabs 5 hard-drive carrier 3 Pry the h...

[Page 36] Dell XPS 8910

4 Lift the hard drive o the hard-drive carrier. NOTE: Note the orientation of the hard drive to replace it correctly. Figure 8. Removing the hard drive from the bracket 1 hard drive 2 hard-drive carrier 3 tabs 36 ...

[Page 37] Dell XPS 8910

GUID-80BE1924-1F75-43E6-B673-9BCBCBB26DA0 Replacing the primary hard-drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After...

[Page 38] Dell XPS 8910

GUID-78AC3600-45A1-47C0-81CC-1965860F4FA1 Removing the primary hard-drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After w...

[Page 39] Dell XPS 8910

2 Remove the screws that secure the hard-drive cage to the chassis. Figure 9. Disconnecting cables 1 #6-32x1/4'' screws (2) 2 hard drive 3 hard-drive cage 4 data cable 5 power cable 39 ...

[Page 40] Dell XPS 8910

3 Lift the hard-drive cage o the chassis. Figure 10. Removing the hard-drive cage 1 hard-drive cage 2 tab 3 hard-drive assembly 4 Remove the screws that secure the hard drive to the hard-drive cage. 40 ...

[Page 41] Dell XPS 8910

5 Lift the hard drive o the hard-drive cage. NOTE: Note the orientation of the hard drive to replace it correctly. Figure 11. Removing the hard drive from the bracket 1 #6-32 X 1/4'' screws (4) 2 hard drive 3 hard-drive cage 41 ...

[Page 42] Dell XPS 8910

GUID-80BE1924-1F75-43E6-B673-9BCBCBB26DA0 Replacing the primary hard-drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After...

[Page 43] Dell XPS 8910

GUID-A18ABCD1-5BB5-454A-AEB8-5615E4179436 Removing the secondary hard- drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. Afte...

[Page 44] Dell XPS 8910

2 Remove the screws that secure the hard-drive cage to chassis. 1 #6-32 X 1/4'' screws (2) 2 hard drive 3 hard-drive cage 4 power cable 5 data cable 44 ...

[Page 45] Dell XPS 8910

3 Lift the hard drive cage o the chassis. 1 hard drive 2 hard-drive cage 4 Remove the screws that secure the hard drive to the hard-drive cage. 45 ...

[Page 46] Dell XPS 8910

5 Lift the hard drive out of the hard drive cage. NOTE: Note the orientation of the hard drive so that you can replace it correctly. 1 #6-32 X 1/4'' screws (4) 2 hard drive 3 hard-drive cage 46 ...

[Page 47] Dell XPS 8910

GUID-D5BB61C4-423E-4C17-967B-952CA5506A1F Replacing the secondary hard- drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. Aft...

[Page 48] Dell XPS 8910

GUID-1C25F362-25CF-40CD-8A9B-2B98FB94F5FC Removing the solid-state drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After wo...

[Page 49] Dell XPS 8910

2 Slide and lift the solid-state drive o the system board. For more information, see “System-board components”. Figure 12. Removing the solid-state drive 1 solid-state drive 2 solid-state drive slot 3 system board 4 M2x2.5 screw 49 ...

[Page 50] Dell XPS 8910

GUID-792E5316-8EFA-4894-AE68-995416D3FD47 Replacing the solid-state drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After w...

[Page 51] Dell XPS 8910

3 Replace the screw that secures the solid-state drive to the system board. Figure 13. Replacing the solid-state drive 1 tab 2 notch 3 solid-state drive slot 4 solid-state drive 5 system board 6 M2 X 2.5 screw 51 ...

[Page 52] Dell XPS 8910

GUID-FE898C86-E075-42D9-AAE9-DA973048FC74 Post-requisites 1 Replace the full-length graphics card (if installed). 2 Replace the right-side cover. 52 ...

[Page 53] Dell XPS 8910

GUID-1F397551-A024-4EA9-8C08-8B7FDE9D50D9 Removing the power-supply unit WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After wo...

[Page 54] Dell XPS 8910

2 Rotate the power-supply unit cage away from the chassis. Figure 14. Rotating the power-supply unit 1 power-supply unit cage release latches (2) 2 power-supply unit 3 chassis 4 power-supply unit cage 3 Disconnect the CPU-power cable and system bo...

[Page 55] Dell XPS 8910

5 Remove the system-board power cable from the routing guide on the chassis. Figure 15. Disconnecting cables 1 optical drive power cable 2 routing guide 3 CPU power cable 4 system board 5 system board power cable 6 Rotate the power-supply unit cage...

[Page 56] Dell XPS 8910

10 Lift the power-supply bracket o the chassis. 11 Lift the power-supply unit o the chassis. Figure 16. Removing the power supply unit 1 #6-32x1/4'' screws (4) 2 power-supply unit 3 power-supply bracket 4 #6-32x1/4'' screw...

[Page 57] Dell XPS 8910

GUID-CCFAEC7A-D969-4E76-B806-44830D484EDD Replacing the power-supply unit WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After w...

[Page 58] Dell XPS 8910

GUID-7FD5A030-F5ED-4A45-AEAC-6DCD2E555AC2 Post-requisites Replace the right-side cover. 58 ...

[Page 59] Dell XPS 8910

GUID-30EEBC49-DE3E-4C3F-8226-86CE5F32F388 Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After wo...

[Page 60] Dell XPS 8910

2 Lift the coin-cell battery out of its socket. Figure 17. Removing the coin cell battery 1 plastic scribe 2 coin-cell battery 3 coin-cell battery socket 4 battery-release lever 60 ...

[Page 61] Dell XPS 8910

GUID-5E22F4A0-F01F-4522-8155-BE22A8CA6E5F Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After w...

[Page 62] Dell XPS 8910

GUID-CF4B7AEA-F9A9-4432-8BD8-AB77D419F494 Removing the chassis fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working ...

[Page 63] Dell XPS 8910

5 Lift the chassis-fan assembly o the chassis. Figure 18. Removing the chassis fan 1 routing guide 2 chassis-fan bracket 3 #6-32x1/4'' screw 4 chassis 5 chassis-fan cable 6 system board 7 chassis fan 6 Push the rubber grommets through ...

[Page 64] Dell XPS 8910

7 Lift the chassis-fan o the chassis-fan bracket. Figure 19. Removing the chassis fan 1 chassis-fan bracket 2 chassis-fan 64 ...

[Page 65] Dell XPS 8910

GUID-A5935F79-B1C0-4412-A1FD-03EA0DB0E2A1 Replacing the chassis fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working...

[Page 66] Dell XPS 8910

GUID-5EEC3ED6-B8B5-4C73-9E03-FBDC7B722C1B Post-requisites 1 Replace the blower and heat-sink assembly. (if installed) 2 Follow the procedure from step 9 to step 10 in “Replacing the power-supply unit”. 3 Replace the right-side cover. 66 ...

[Page 67] Dell XPS 8910

GUID-B4F677A5-AC31-4D04-888C-5BEF42FDA20E Removing the graphics card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After workin...

[Page 68] Dell XPS 8910

2 Push the securing tab on the PCIe slot away from the graphics card, grasp the card by its top corner, and ease it out of the slot. Figure 20. Removing the graphics card 1 securing tab 2 system board 3 graphics card slot 4 graphics card 68 ...

[Page 69] Dell XPS 8910

GUID-B39A6E88-5BE8-4905-936B-086878866EBD Replacing the graphics card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After worki...

[Page 70] Dell XPS 8910

GUID-C9FD7332-C2FA-42A1-8D1D-DB62492AC771 Removing the full-length graphics cards WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer...

[Page 71] Dell XPS 8910

GUID-F7852DD2-D79C-4A52-BC58-49D87A18561E Procedure 1 Lift to release the graphics-card bracket from the chassis. Figure 21. Removing the graphics-card bracket 1 graphics-card bracket 2 chassis 2 Press the releasing clip on the power-cable connecto...

[Page 72] Dell XPS 8910

3 Push the securing tab on the PCIe slot away from the graphics card, grasp the card by its top corner, and ease it out of the slot. Figure 22. Removing the power cable 1 power cables 2 releasing clips (2) 3 graphics card 4 securing tab 72 ...

[Page 73] Dell XPS 8910

GUID-B08D3BE1-06A2-474C-91E5-6ED1A5525146 Replacing the full-length graphics cards WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your compute...

[Page 74] Dell XPS 8910

GUID-AAC0DC5A-1680-492D-804F-52F812D409C2 Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After worki...

[Page 75] Dell XPS 8910

3 Grasp the memory module near the securing clip, and then gently ease the memory module out of the memory-module slot. CAUTION: If the memory module is dicult to remove, gently ease the memory module back and forth to remove it from the slot. ...

[Page 76] Dell XPS 8910

GUID-1F5023F5-9868-4AAF-A9F5-BFB400CD890A Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After work...

[Page 77] Dell XPS 8910

2 Insert the memory module into the memory-module slot, and press the memory module straight until it snaps into position and the securing clips lock in place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Figure 2...

[Page 78] Dell XPS 8910

NOTE: Use slots DIMM1 and DIMM3 if you need to use two memory modules. For more information, see System-board components. The following table lists the available memory conguration matrix: Table 2. Memory conguration matrix Conguration Slot...

[Page 79] Dell XPS 8910

GUID-5F25DB7E-BE9A-49D8-A32A-AAD2A7EDBB9E Removing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After workin...

[Page 80] Dell XPS 8910

3 Push to slide out the optical drive through the front of the computer. Figure 25. Removing the optical drive 1 power cable 2 data cable 3 optical drive 4 optical-drive cage 5 release tab 80 ...

[Page 81] Dell XPS 8910

4 Push and slide the optical drive through the front of the computer. Figure 26. Removing the optical drive 1 optical-drive bezel 2 optical drive 3 front bezel 81 ...

[Page 82] Dell XPS 8910

5 Remove the screw that secures the optical-drive bracket to the optical drive. Figure 27. Removing the optical drive 1 M2x2.5 screw 2 optical-drive bracket 3 optical drive 82 ...

[Page 83] Dell XPS 8910

GUID-01750DAC-3408-4912-B936-7DAA79351AA9 Replacing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After worki...

[Page 84] Dell XPS 8910

GUID-E31FD4D2-D7F5-4CA7-80D8-5A6CE8099F41 Removing the power-button module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After...

[Page 85] Dell XPS 8910

4 Remove the cable from the slot on top of the chassis. Figure 28. Disconnect the power-button module cable 1 system board 2 chassis 3 routing guide 4 #6-32x1/4'' screw 5 power-button module 6 power-button module cable 85 ...

[Page 86] Dell XPS 8910

GUID-1742A3A3-E83D-4D87-91DA-569382711ACA Replacing the power-button module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. Afte...

[Page 87] Dell XPS 8910

GUID-A818EFBA-CE3C-494C-B463-85115CDD485F Removing the top I/O-panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After workin...

[Page 88] Dell XPS 8910

3 Remove the cables through the slot at the top of the chassis. Figure 29. Disconnecting the cables 1 I/O-panel cables (2) 2 routing guide 3 chassis 4 top I/O panel bracket 4 Remove the screws that secure the top I/O-panel to the chassis. 88 ...

[Page 89] Dell XPS 8910

5 Lift the top I/O-panel bracket from the chassis. Figure 30. Removing the USB panel 1 #6-32x1/4'' (4) 2 top I/O-panel bracket 3 chassis 89 ...

[Page 90] Dell XPS 8910

GUID-5A5BAAD6-EF5C-4754-AA83-C9FC6E131BFC Replacing the top I/O-panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After worki...

[Page 91] Dell XPS 8910

GUID-E3EA090A-B05F-48E9-BAE2-39257A9A7FEC Removing blower and heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer....

[Page 92] Dell XPS 8910

2 Lift the blower o the heat-sink assembly and place it to the side. Figure 31. Removing the blower 1 #6-32x1/4'' screws (3) 2 blower 3 In a non-adjacent sequence, loosen the captive screws that secure the heat-sink assembly to the sy...

[Page 93] Dell XPS 8910

4 Lift the heat-sink assembly o the system board. Figure 32. Removing the captive screws 1 heat-sink assembly 2 captive screws (4) 3 system board 93 ...

[Page 94] Dell XPS 8910

5 Disconnect the blower cable from the system board. For more information, see “System-board components”. Figure 33. Removing the blower cable 1 system board 2 blower cable 3 blower 94 ...

[Page 95] Dell XPS 8910

GUID-BCEA40E5-ABAA-43E8-84BC-D5142855D9E3 Replacing blower and heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer...

[Page 96] Dell XPS 8910

GUID-36D1D9F7-BEFF-467E-8C1D-633BFF20E7F2 Post-requisites 1 Follow the procedure from step 9 to step 10 in “Replacing the power-supply unit”. 2 Replace the right-side cover. 96 ...

[Page 97] Dell XPS 8910

GUID-9D7CD4CE-970C-477D-B9D9-2319AE56421A Removing the processor fan and heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside you...

[Page 98] Dell XPS 8910

3 Lift the processor fan and heat-sink assembly o the system board. Figure 34. Removing the processor fan and heat sink 1 processor-fan cable 2 captive screws (4) 3 processor fan and heat-sink assembly 4 system board 98 ...

[Page 99] Dell XPS 8910

GUID-5B06BEBD-0365-4A39-AC01-7B04B931ACC7 Replacing the processor fan and heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside yo...

[Page 100] Dell XPS 8910

2 Replace the right-side cover. 100 ...