Epson SureColor P800 Series Basics Manual

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Summary of Contents:

[Page 1] Epson SureColor P800

Epson SureColor P800 Series Basics ® ® ...

[Page 2] Epson SureColor P800

2 Contents Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Loading Paper . . . . . ...

[Page 3] Epson SureColor P800

Introduction 3 Introduction Your Epson ® SureColor ® P800 Series printer gives you exhibition quality prints on a wide variety of glossy and matte papers in many sizes. Your outstanding printouts result from these advanced features: ■ Epson ®...

[Page 4] Epson SureColor P800

4 Introduction Using the Touch Screen The touch screen makes it easy to use all the features of your product. To save energy, the screen goes dark after several minutes of inactivity. Touch the screen to wake it up. Main Menu Press the icons on the...

[Page 5] Epson SureColor P800

Loading Paper 5 Loading Paper You can print on a variety of paper types in the sheet feeder, or use the manual feed tray for fine art papers (see page 8) and thick media such as poster board (see page 10). To print multiple photos, panoramics, and ...

[Page 6] Epson SureColor P800

6 Loading Paper 1. Turn on the printer. 2. Open the paper support and pull up the extensions. 3. Press the front cover to open it. 4. Fully extend the output tray. ...

[Page 7] Epson SureColor P800

Loading Paper 7 5. Insert paper, glossy or printable side up, short edge first, against the right side and beneath the tab. Then press the button on the edge guide and slide it against the paper (but not too tightly). Note: Always load paper short ...

[Page 8] Epson SureColor P800

8 Loading Paper Loading Fine Art Paper You can print professional quality photos on these paper types using the manual feed tray: 1. Turn on the printer. 2. Remove any roll paper or paper loaded in the sheet feeder. Remove the roll paper unit, if n...

[Page 9] Epson SureColor P800

Loading Paper 9 5. Insert a single sheet of fine art paper. Insert it short edge first with the printable side faceup. Note: Load paper short edge first, no matter which way your photo faces. Check the paper package for any additional loading instr...

[Page 10] Epson SureColor P800

10 Loading Paper 9. Fully extend the output tray. 10. If necessary, select the Paper Size and Paper Type, then press OK. Note: To eject paper, press Eject on the main menu and press Yes to confirm. Loading Thick Media Use the manual feed tray to loa...

[Page 11] Epson SureColor P800

Loading Paper 11 3. Press the front cover to open it, then push the center of the manual feed tray to extend it. 4. Insert a single sheet of thick media. Insert it short edge first with the printable side faceup. Note: Never try to load media from ...

[Page 12] Epson SureColor P800

12 Loading Paper 6. Press Load on the touch screen. The paper loads inside the printer. Note: If you are returned to the home screen, select Load Guide, and then follow the instructions on the LCD screen. 7. When you see a message on the screen, clo...

[Page 13] Epson SureColor P800

Loading Paper 13 Loading Roll Paper (Optional) You can load 13-inch to 17-inch wide roll paper for printing large images, panoramic images, or multiple photos, with or without borders using the optional roll paper unit. Tip: It’s a good idea to ...

[Page 14] Epson SureColor P800

14 Loading Paper Removing and Installing the Roll Media Adapter ■ For roll canvas media with a 2-inch core, you need to remove the roll media adapter from the flange to fit the core size of the roll canvas media. Note: Thin media (less than 250 gs...

[Page 15] Epson SureColor P800

Loading Paper 15 2. Align the triangles on the gray adapter and the flange, and press until the hooks click into place. 3. Insert the other gray adapter onto the spindle, then attach it to the flange that is fixed to the spindle. Loading Roll Paper...

[Page 16] Epson SureColor P800

16 Loading Paper 3. Insert the spindle into the roll paper core so that the end of the roll paper is facing towards you. 4. Press the roll paper against the fixed flange so that there is no gap between the flange and the roll paper. 5. Press the bl...

[Page 17] Epson SureColor P800

Loading Paper 17 Loading Roll Paper in the Printer 1. Press the front cover to open it. Note: If the manual feed tray is open, push the center of the tray to close it. 2. Only extend the first section of output tray. 3. Open the rear support; you do ...

[Page 18] Epson SureColor P800

18 Loading Paper 4. Load the spindle with the roll paper into the roll paper unit. Load from the rear and make sure that the gray (fixed) flange is on the left side. Note: When loading canvas media, leave slack in the roll as it feeds and prints for...

[Page 19] Epson SureColor P800

Loading Paper 19 Removing Roll Paper Prints and Roll Paper 1. When printing is finished, you see this screen: Select Cut to print a cut line and feed the paper. (If you select No Cut, you return to the main menu and your next print will be placed ...

[Page 20] Epson SureColor P800

20 Loading Paper 5. Hold both ends of the spindle and remove it from the roll paper unit. 6. Remove the black flange from the spindle. While holding the flange, press the edge of the spindle with your thumbs as shown. If it is difficult to remove, t...

[Page 21] Epson SureColor P800

Printing from Start to Finish 21 Printing from Start to Finish This section describes basic printing from your Windows ® or Mac computer. For detailed instructions, see the online User’s Guide. Tip: It’s a good idea to check for updates to yo...

[Page 22] Epson SureColor P800

22 Printing from Start to Finish 3. On the Main tab, select the Media Type setting that matches the paper you loaded (see page 29). Note: The available media types vary depending on the type of black ink currently selected as the Ink setting. To a...

[Page 23] Epson SureColor P800

Printing from Start to Finish 23 5. For the Print Quality setting, select Speed, Quality, or Max Quality (available with certain media types only), or select Quality Options to display a window like this: Use the Speed/Quality slider to set from ...

[Page 24] Epson SureColor P800

24 Printing from Start to Finish 6. Select one of the following as the Mode setting: ■ Epson Standard (sRGB) matches images colors to the Adobe sRGB color standard. Use this setting if your source file was captured in Adobe sRGB. ■ Adobe RGB ma...

[Page 25] Epson SureColor P800

Printing from Start to Finish 25 8. Select the paper Size setting for the paper you loaded. If you loaded roll paper, create a custom paper size. Select User Defined in the Size menu, then click the User Defined button. Type a name for your cust...

[Page 26] Epson SureColor P800

26 Printing from Start to Finish Printing with OS X Follow the steps below to print from OS X 10.7.x to 10.10.x. 1. Open a photo or document in a printing program, then select the print command in your application. 2. Select your product as the Pri...

[Page 27] Epson SureColor P800

Printing from Start to Finish 27 ■ To print on paper loaded in the manual feed tray, select a paper size with a Front - FineArt (or Fr.-FineArt) option. 5. Choose portrait or landscape as the Orientation setting for your document or photo. 6. Se...

[Page 28] Epson SureColor P800

28 Printing from Start to Finish 8. For the Print Mode setting, select AccuPhoto HD2 for any type of photographic printing. To print photos in black-and-white, use Advanced B&W Photo mode. 9. Select one of the following as the Color Mode set...

[Page 29] Epson SureColor P800

Printing from Start to Finish 29 Selecting the Correct Paper Type Select the correct Media Type setting in your printer software (see page 22 for Windows or page 27 for OS X). This adjusts ink coverage for your media. If you don’t see your paper ...

[Page 30] Epson SureColor P800

30 Printing from Start to Finish * OS X: When printing with Matte Black ink, select the MK (Matte Black) option. Media usable with Matte Black ink (see page 41): For this paper/media Select this setting Plain paper Epson Bright White Paper Plain Pape...

[Page 31] Epson SureColor P800

Maintaining Your Printer 31 Maintaining Your Printer Follow the steps in these sections to keep the Epson SureColor P800 Series working at its best: ■ “Checking and Cleaning the Print Head” below ■ “Checking and Aligning the Print Head” ...

[Page 32] Epson SureColor P800

32 Maintaining Your Printer 6. If there are no gaps, the print head is clean. Select Done. If there are gaps or the pattern is faint, select Clean the Print Head (see page 32). Cleaning the Print Head If print quality has declined and the nozzle ch...

[Page 33] Epson SureColor P800

Maintaining Your Printer 33 Checking and Aligning the Print Head If your printouts become grainy or blurry, or you see dark or light bands across them, you may need to align the print head. Note: Banding may also occur if your print head nozzles ne...

[Page 34] Epson SureColor P800

34 Maintaining Your Printer Checking the Ink Cartridge Status Your Epson SureColor P800 Series printer will let you know when an ink cartridge is low or expended in the following ways: ■ The printer’s touch screen displays an error message. ■ ...

[Page 35] Epson SureColor P800

Maintaining Your Printer 35 OS X: 1. In the Apple menu or the Dock, select System Preferences. Select Printers & Scanners , Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select ...

[Page 36] Epson SureColor P800

36 Maintaining Your Printer Replacing Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reselle...

[Page 37] Epson SureColor P800

Maintaining Your Printer 37 Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. 1. Press the button or tap the printer’s touch screen to open the main menu. 2. Press th...

[Page 38] Epson SureColor P800

38 Maintaining Your Printer 6. Pull out the ink cartridge. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of childre...

[Page 39] Epson SureColor P800

Maintaining Your Printer 39 9. Close the ink cartridge cover. Wait for the printer to check the ink cartridges and charge the ink delivery system, if necessary. Caution: Never turn off the printer while ink is charging or you’ll waste ink. Replaci...

[Page 40] Epson SureColor P800

40 Maintaining Your Printer Caution: Do not touch the area shown or you may damage the product. 4. Push up slightly on the maintenance cartridge and slide it out carefully so that it does not tilt. 5. Place the old maintenance cartridge in the bag s...

[Page 41] Epson SureColor P800

Maintaining Your Printer 41 Switching Black Ink Types Your printer comes with Matte Black and Photo Black ink cartridges. Although both must be installed for the printer to work, the printer can use only one type of black ink at a time. The printer...

[Page 42] Epson SureColor P800

42 Maintaining Your Printer The following media use Photo Black ink: ■ Photo Paper Glossy ■ Premium Photo Paper Glossy ■ Ultra Premium Photo Paper Glossy ■ Premium Photo Paper Semi-gloss ■ Ultra Premium Photo Paper Luster ■ Exhibition Can...

[Page 43] Epson SureColor P800

Maintaining Your Printer 43 Cleaning the Rollers If you notice lines or streaks on your printouts, you may need to clean the rollers inside the printer by feeding several sheets of plain paper through it. Note: If paper dust builds up on the roller...

[Page 44] Epson SureColor P800

44 Solving Problems Solving Problems If you have a problem with your Epson product, check the messages on the LCD screen to diagnose the cause. You can also check the basic troubleshooting suggestions below or in your online User’s Guide. Checkin...

[Page 45] Epson SureColor P800

Solving Problems 45 ■ When using the manual feed tray, load only one sheet of compatible paper (see page 8). ■ Make sure the paper size settings in the printer software are correct for the paper you loaded. Paper Feeding Problems ■ If paper d...

[Page 46] Epson SureColor P800

46 Solving Problems Print Quality Problems ■ For the best print quality, use Epson papers and genuine Epson ink cartridges (see page 36). ■ Load the paper printable side up (usually the whiter, brighter, or glossy side). ■ Make sure your paper...

[Page 47] Epson SureColor P800

Solving Problems 47 ■ If your wireless router doesn’t broadcast its network name (SSID), see the online User’s Guide for instructions on manually entering your wireless network name. ■ If your wireless router has security enabled, make sure...

[Page 48] Epson SureColor P800

48 Solving Problems Where to Get Help Epson Technical Support Internet Support Visit your product’s support website at epson.com/support/p800 (U.S.) or epson.ca/support/p800 (Canada) for solutions to common problems. You can download drivers, pri...

[Page 49] Epson SureColor P800

Notices 49 Notices Important Safety Instructions Before using your Epson SureColor P800 Series printer, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the printer. ■ Use only the type of po...

[Page 50] Epson SureColor P800

50 Notices ■ Except as specifically explained in your documentation, do not attempt to service the printer yourself. ■ Unplug the printer and refer servicing to qualified service personnel under the following conditions: if the power cord or pl...

[Page 51] Epson SureColor P800

Notices 51 Wireless Network Safety ■ Do not use this product inside medical facilities or near medical equipment. Radio waves from the product may adversely affect the operation of medical equipment. ■ Keep this product at least 9 inches (22 cm)...

[Page 52] Epson SureColor P800

52 Notices of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not...

[Page 53] Epson SureColor P800

Notices 53 To find the Epson Authorized Reseller nearest you, visit our website at: epson.com To find the Epson Customer Care Center nearest you, visit epson.com/support You can also write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA 9080...

[Page 54] Epson SureColor P800

54 Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable prote...

[Page 55] Epson SureColor P800

Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written ...