Blackberry Curve 8330 User Manual

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User Guide BlackBerry Curve 8330 Smartphone ...

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SWD-319876-1213120259-001 ...

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Contents BlackBerry basics...................................................................................................................................................................................................................................

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Phone options................................................................................................................................................................................................................................................

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Sent messages................................................................................................................................................................................................................................................

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Attachment basics........................................................................................................................................................................................................................................1...

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Application troubleshooting........................................................................................................................................................................................................................140 Med...

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Tasks........................................................................................................................................................................................................................................................

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Display options..............................................................................................................................................................................................................................................

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Smart cards..................................................................................................................................................................................................................................................

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Contact troubleshooting..............................................................................................................................................................................................................................168 C...

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BlackBerry basics Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian. 1. In the device options, click Language. 2. Perform one of the following actions: ...

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Turn on standby mode If you are not on a call, you can turn on standby mode to avoid pressing keys accidentally when you are not using your BlackBerry® device. Hold the Mute key. To turn off standby mode, press the Mute key again. About links Links ...

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BlackBerry basics troubleshooting No application opens when I press a Convenience key Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key. Some features are not available on my devi...

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Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To move back a screen, press the Escape key. • To move to a list item or menu item, type the first letter of the item. • To select or clear a check box, press t...

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• To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, highlight the cont...

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• To turn on NUM lock, press the Alt key and the Left Shift key. To turn off NUM lock, press the Shift key. • To turn on CAP lock, press the Alt key and the Right Shift key. To turn off CAP lock, press the Shift key. • To switch typing input la...

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• To move to the last cursor position after closing and reopening a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. Press G. Browser shortcuts • To insert a period (.) in the web addre...

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• To amplify the volume for songs, ring tones, and videos, press the Volume Up key until you reach the highest volume setting. Press the Volume Up key four times quickly. • To rotate a picture, press L. • To zoom in to a picture, press 3. To zo...

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Phone Phone basics Find your phone number In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Ma...

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Turn on the speakerphone During a call, press the Speakerphone key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and product information booklet for y...

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Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press the headset button. • To turn on mute during a call, press the headset button. To turn off mute, press the headset button again. �...

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Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. In the phone, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Def...

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Dial an extension using a voice command Verify that you have set smart dialing options. You can dial extensions only within your company. Say "Call extension" and the extension number. Check your phone number using a voice command 1. In the...

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2. Say "Turn prompts off." Set playback options for voice dialing 1. In the device options, click Voice Dialing. 2. Perform any of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled. ...

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6. Click Save. Speed dial Make a call using speed dial You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message. Hold the key that you have assigned to the contact or phone number. Assign a speed...

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Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Leave a conference call Verify that your wireless service provider supports this feature. If you make a conference ...

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Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Click the caller ID picture. 5. Click Delete Picture. 6. Click the trackball. 7. Click Save. Call logs About call logs Ca...

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Change call log notes 1. In the phone, highlight a call log. 2. Press the Menu key. 3. Click View History. 4. Press the Menu key. 5. Click Edit Notes. 6. Change the call notes. 7. Click the trackball. 8. Click Save. Forward a call log 1. In the phone...

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For more information, contact your wireless service provider. Prerequisites: Call forwarding • Verify that your wireless service plan includes this service. Forward calls Verify that you have one or more call forwarding numbers. 1. In the phone, pr...

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8. Change the phone number. 9. Click the trackball. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. In the phone, press the Menu key. 2. Click Options. 3. Click Call Forwarding. 4. Press...

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2. Click Options. 3. Click Smart Dialing. 4. In the Number field, type the main phone number for an organization. 5. Set how long the BlackBerry® device waits before dialing an extension. 6. In the Extension Length field, set the default length for ...

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Multiple phone numbers About multiple phone numbers Your BlackBerry® device might support more than one phone number, or your device might be associated with a phone number provided by your wireless service provider and an enterprise voice phone num...

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Sort phone numbers or contacts on the Phone screen 1. In the phone, press the Menu key. 2. Click Options. 3. Click General Options. 4. Perform one of the following actions: • To sort phone numbers or contacts by frequency of use, set the Phone List...

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6. Click Save. Reset a call timer 1. In the phone, press the Menu key. 2. Click Status. 3. Click Last Call or Total Calls. 4. Click Clear Timer. 5. Press the Menu key. 6. Click Save. About telecoil mode In telecoil mode, the magnetic signal of the Bl...

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Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you have traveled to another country and you have not changed your smart-...

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I cannot join a call If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to your enterprise voice phone number with a call that you make from or receive to the phone nu...

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Voice dialing Make a call using a voice command If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enab...

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3. Press the Menu key. 4. Click Save. Turn off choice lists for voice commands 1. In the device options, click Voice Dialing. 2. Set the Choice Lists field to Always Off. 3. Press the Menu key. 4. Click Save. If your BlackBerry® device identifies mo...

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Improve voice recognition of numbers 1. In the device options, click Voice Dialing. 2. Press the Menu key. 3. Click Adapt Digits. 4. Complete the instructions on the screen. Use a headset You can purchase an optional headset to use with your BlackBer...

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Camera and video camera Take a picture 1. In the camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the icon. • To set the picture as a caller ID picture or Home screen background, click the ...

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• To send the video, click the icon. View the amount of memory available for recording videos In the video camera, the approximate amount of memory available for recording videos appears in the lower-left corner of the screen. Camera and video ca...

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2. Click Options. 3. Change the White Balance field. 4. Press the Menu key. 5. Click Save. Change the video size and format 1. In the video camera, press the Menu key. 2. Click Options. 3. Change the Video Format field. 4. Press the Menu key. 5. Clic...

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Camera and video camera shortcuts • To take a picture, press the Right Convenience key. • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, press the Volume Down key....

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Email messages Email message basics Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. In a message list, click a message. ...

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2. Click Save Draft. Blind carbon copy a contact You can blind carbon copy a contact in an email message, a PIN message, or an MMS message. 1. When composing a message, press the Menu key. 2. Click Add Bcc. Attach a contact to a message You can attac...

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1. In a message, press the Menu key. 2. Perform one of the following actions: • Click Forward. • Click Forward As. Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a mess...

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Email message folders File an email message Verify that wireless email reconciliation is turned on. 1. In a message list, highlight an email message. 2. Press the Menu key. 3. Click File. 4. Highlight a message folder. 5. Press the Menu key. 6. Click...

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Sent messages Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send. • To change the recipients, click Edit. Hi...

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Stop storing messages sent from your computer on your device 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Press the Menu key. 5. Click Folder Redirection. 6. Clear the check box beside the Sent Items folder....

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2. Press the Menu key. 3. Click Filter Sender or Filter Subject. 4. Type a name for the email message filter. 5. Set the email message filter options. 6. Press the Menu key. 7. Click Save. Options for email message filters From: Specify one or more c...

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3. Click Email Filters. 4. Select the check box beside an email message filter. Change an email message filter 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Filters. 4. Highlight an email message filter. 5. Press the Menu...

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Delete an email message filter 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Filters. 4. Highlight an email message filter. 5. Press the Menu key. 6. Click Delete. Email message forwarding Forward messages from a specific...

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Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your adm...

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5. Press the Menu key. 6. Click Save. View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To view the display name again, click a contact. Click Show Name. Add a signature Verify that your BlackBerry® d...

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2. Click Default Services. 3. Change the Messaging (CMIME) field. 4. Press the Menu key. 5. Click Save. Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Se...

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View more of the subject line for messages 1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options. 4. Perform any of the following actions: • Set the Display Message Header On field to 2 lines. • Set the Display Time...

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• To use one message list for all messages, set the SMS and Email Inboxes field to Combined. • To separate SMS text messages from email messages, set the SMS and Email Inboxes field to Separate. 5. Press the Menu key. 6. Click Save. Hide the new ...

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• To view sent messages, press the Alt key and O. • To view voice mail messages, press the Alt key and V. • To view SMS text messages, press the Alt key and S. • To view call logs, press the Alt key and P. • To view all your messages, press...

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• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • If you created an email address or added an existi...

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Try performing the following actions: • Wait for a few seconds. The email message folders might become available after a short period of time. • Turn off wireless email reconciliation, and then turn it on again. Email message filters are not work...

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PIN messages PIN message basics About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know the...

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3. Perform any of the following actions: • To accept the suggested spelling, click the highlighted word. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ig...

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5. Press the Menu key. 6. Click Save. Save a message 1. In a message, press the Menu key. 2. Click Save. Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All. Forward a message You cannot forward MMS messages that c...

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Create a link for a PIN You can create a link for a PIN in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message. When typing text, type pin: and the PIN. View an address instead of a display name 1. In a mess...

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Hide sent messages 1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Hide Sent Messages field to Yes. 5. Press the Menu key. 6. Click Save. Message list options View more of the subject line for messa...

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5. Press the Menu key. 6. Click Save. To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list. Hide the new or unopened...

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3. Click Call Logging. 4. Select a call log type option. To hide call logs in a message list, select the None option. Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L...

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Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send messages when you ...

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If wireless email reconciliation is turned on, and, in the message options, the Delete On field is set to Mailbox & Handheld, email messages that you delete in the email application on your computer are also deleted from your device. A message or...

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SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you h...

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Add a contact to an SMS text message You can send an SMS text message to up to ten recipients. 1. When composing an SMS text message, press the Menu key. 2. Click Add Recipient. 3. Click a contact. Check spelling You can check spelling in messages, c...

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• Click Forward As. Click a message type. Delete a message 1. In a message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior. 4. Click Delete. ...

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Sent messages Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send. • To change the recipients, click Edit. Hi...

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2. Set the Number of Previous Items field. 3. Press the Menu key. 4. Click Save. Message list options View more of the subject line for messages 1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options. 4. Perform any of t...

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About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or ...

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4. Press the Menu key. 5. Click Save. Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your device...

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• To move to the bottom of a message list, press B. • To move to the next date, press N. • To move to the previous date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to t...

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To view the shortcuts for viewing one type of message in a message list, view your list of saved searches. 83 ...

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MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone nu...

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4. Type a message. 5. Press the key. 6. Click Send. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3...

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2. Click Options. 3. Set the Importance field. 4. Press the Menu key. 5. Click Save. Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click ...

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6. Click File. Delete a message 1. In a message, click the trackball. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior. 4. Click Delete. Note: Email messages that you...

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MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media ...

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5. Click Add To Calendar. Add a contact to your address book from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment. 4. Press the Menu key. 5. Click Add Contact. Message options Reque...

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View the size of an MMS message before sending it 1. In an MMS message, press the Menu key. 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS....

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Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Option...

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6. Click Save. To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list. Hide sent messages 1. In a message list, press ...

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Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address o...

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• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send messages when you return to a wireless coverage area. • If the menu item for sending a message does n...

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Some messages no longer appear on my device If your BlackBerry® device memory is full, your device deletes the oldest messages from a message list. Your device does not delete saved messages. If wireless email reconciliation is turned on, and, in th...

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Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the let...

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4. Roll the trackball left or right. Cancel a text selection 1. With text selected, click the trackball. 2. Click Cancel Selection. Set the cursor speed 1. In the device options, click Screen/Keyboard. 2. Set the Key Rate field. 3. Press the Menu key...