Epson Stylus pro5k User Manual

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Important Information for EPSON Stylus ® RIP Users Printing with Macintosh ® For optimal printing performance, check these settings before you print: ❑ Make sure you set the Background Printing option to Background in the Adobe ® PostScript ...

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iii Contents About This Supplement 1 Macintosh System Requirements 2 Windows System Requirements 3 Year 2000 Ready 4 Where To Get Help 4 Setting Up Your Printer 6 EPSON USB/Parallel Adapter 6 EPSON Stylus RIP 6 Aligning the Print Head 7 Conn...

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1 About This Supplement This Supplement provides information not included in the EPSON Stylus ® Pro 5000 Setup Guide and Reference Guide. It contains: • New system requirements for your computer • Where to get help if you need technical supp...

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2 Macintosh System Requirements To use your printer with a Macintosh in either a standalone or network environment as a print server, your system should meet the following minimum requirements: • Power Macintosh ® G3 series (System 8.5.1 or lat...

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3 To set up a Macintosh as a client on a network using the EPSON Stylus RIP, your system must have the following minimum configuration: • Macintosh Centris, ® Macintosh Quadra, ® Performa, ® Power Macintosh G3 series, or iMac series • Et...

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4 Year 2000 Ready Your printer is Year 2000 Ready. However, be sure the other parts of your computer system are also ready for the year 2000. Where To Get Help EPSON provides technical support and information on installation, configuration, and ope...

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5 EPSON also provides customer support through the following services: You can purchase ink cartridges, paper, manuals, and accessories from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer ref...

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6 Setting Up Your Printer To unpack and set up your printer, see Chapter 2, “Getting Started,” in your Setup Guide. In addition, you should also have the EPSON USB/Parallel Adapter and EPSON Stylus RIP included in the box. EPSON USB/Parallel A...

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7 Aligning the Print Head After you have unpacked and set up your printer, you need to run a print check and align the print head. To use the utility from your printer software, see pages 8-37 through 8-41 in your Reference Guide. To use the contr...

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8 Connecting Your Printer with the EPSON USB/Parallel Adapter To connect your printer to your PC with a parallel cable, see “Connecting the Printer to Your PC” on page 2-9 in your Setup Guide for instructions. To connect your computer and prin...

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9 Installing Your Software To install your non-PostScript printer driver in Windows 98, see “Installing the Printer Software in Your PC” on page 2-10 in your Setup Guide for instructions. The instructions apply to both Windows 95 and 98. Follo...

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10 7. Click Install, then follow the on-screen instructions to install the printer driver and select a default paper size. 8. After installation is complete, click Restart to restart your computer. 9. Open the Chooser from the Apple menu. 10. Cl...

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11 Uninstalling Your Software To uninstall your non-PostScript printer driver in Windows 98, follow the instructions in “Uninstalling the Printer Software (Windows 95)” on page 8-42 in your Reference Guide. The instructions apply to both Windo...

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12 Configuring for a Network This section contains information not provided in your Setup Guide or Reference Guide. Before you can use your printer on a network, you must configure your computer as described in this section. Macintosh Users To set ...

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13 5. If you are using AppleTalk zones, select the zone you want to use. A list of all the printers connected to the selected zone appears on the right. Click the name assigned to the EPSON Stylus Pro 5000. 6. Turn on background printing if you wa...

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14 Setting Up the Host System 1. Click Start, point to Settings, and select Control Panel. 2. Double-click Network, then click the File and Print Sharing button. 3. Click the I want to be able to allow others to print to my printer(s) checkbox ...

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15 Setting Up Client Systems 1. Click Start, point to Settings, and select Printers. 2. Right-click the EPSON Stylus Pro 5000 icon and choose Properties. 3. Click the Details tab. 4. Click the Add Port button, then click Browse to specify the ne...

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16 Options and Consumables This section describes options not listed in your Setup Guide. EPSON Type B IEEE-1394 (FireWire) Interface Card This interface card (C823722) provides up to a 400 Mbps data transfer rate between your Macintosh and high-spee...

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17 EPSON Professional Quality Media EPSON papers are your best choice for everyday printing, including presentations, graphic arts comps and layouts, professional-level digital photography, and fine art printing. Refer to the Setup Guide and Refer...

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18 Trademarks EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON SoundAdvice is a service mark and DX3, EPSON FaxAdvice, and SelecType are trademarks of Epson America, Inc. EFI, the EFI logo, Fiery, and the Fiery log...

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Printed on recycled paper with at least 10% post-consumer content. EPSON ® Stylus ® Pro 5000 Printer Guide ...

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2 Copyright © 1998 by Epson America, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, ...

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3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection agai...

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Contents Introduction_______________________________________ How To Use Your Manuals 2 Using This Printer Guide 3 Warnings and Cautions 3 Where To Get Help 4 ENERGY STAR Compliance 5 Energy-saving Tips 5 Important Safety Instructions 6 Chapter 1: Set...

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vi Table of Contents Chapter 3: Monitoring the Printer ___________________ Responding to the Control Panel Lights 3-1 Clearing Paper Jams 3-3 Chapter 4: Maintaining and Transporting the Printer Running a Cleaning Cycle 4-1 Running a Printer Check 4-2...

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Introduction The EPSON ® Stylus ® Pro 5000 color ink jet printer is the key component in a revolutionary new digital color proofing system. The printer provides resolutions up to 1440 × 720 dpi and MicroPiezo DX3 print head technology, for uns...

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2 How To Use Your Manuals How To Use Your Manuals This guide is part of a set, which also includes the following documentation for users and system administrators: •The Read This First roadmap provides easy-to-follow steps for setting up your pri...

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3 Warnings and Cautions Using This Printer Guide This Guide contains the following information: Chapter 1 explains how to unpack and set up the printer. Chapter 2 gives instructions for printing on a variety of substrates through the available pape...

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4 Where To Get Help Where To Get Help EPSON provides technical support and information on the installation, configuration, and operation of professional graphics arts products through the EPSON Preferred Protection Plan. Dial (888) 377-6611, 6 A.M....

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5 ENERGY STAR Compliance You can purchase ink cartridges, paper and other substrates, manuals, accessories, and parts from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. ENERGY STAR...

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6 Important Safety Instructions Important Safety Instructions Before using your printer and RIP, read the following safety instructions to make sure you use the equipment safely and effectively. • Turn off and unplug the printer and RIP before cle...

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7 Important Safety Instructions Even if you are familiar with other types of printers, be sure to read through the following list of precautions before operating your ink jet printer: • Do not put your hand inside the printer or touch the print he...

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1 1-1 Unpacking the Printer To set up your EPSON Stylus Pro 5000, you need to unpack it and install the paper tray(s) and ink cartridges. Then you need to load paper, run a printer check, and align the print head. This chapter covers the following ...

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1 1-2 Setting Up the Printer C AUTION : The printer weighs approximately 50 lb. Do not try to lift or carry the printer alone. N OTE : The RS 5000 is packed in a separate box. See the RIP Station 5000 Setup Guide for unpacking and setup instruct...

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1 1-3 Installing the Optional Lower Paper Cassette Installing the Optional Lower Paper Cassette The lower paper cassette provides an additional paper source, so you can have two different substrates available for printing at all times. If you didn�...

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1 1-4 Setting Up the Printer 4. Attach the printer and cassette using the two screws that come with the cassette. Use the hexagonal wrench that comes with the cassette to tighten the screws. W ARNING : Do not try to move the paper cassette or prin...

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1 1-5 Installing the Paper Tray Installing the Paper Tray Insert the paper tray into the slots at the front of the printer as shown below: C AUTION : Be careful not to touch the black pad at the right end of the paper tray. Smudges and dirt on the ...

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1 1-6 Setting Up the Printer 2. Open the left and right ink cartridge compartment doors. N OTE : You can install the ink cartridges in any order; however, each slot can only hold the specified ink color: 3. Open one of the ink cartridge packages. W...

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1 1-7 Installing the Ink Cartridges 5. Hold the ink cartridge with the arrow mark face-up and pointing to the rear of the printer, and fully insert the cartridge into the slot. 6. Close the clamp until it clicks into place. Repeat steps 3 through 6 ...

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1 1-8 Setting Up the Printer Loading Paper Your EPSON Stylus Pro 5000 printer has four paper paths: two for the manual feed slots, one for the standard paper tray, and one for the optional lower paper cassette. See Chapter 2 for instructions on usi...

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1 1-9 Loading Paper 3. Raise the paper guide roller if available. N OTE : Not all printers come with a paper guide roller. If yours doesn’t have one, skip to step 5. 4. Slide the switch to the roller position that matches the paper size you are ...

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1 1-10 Setting Up the Printer 5. If you’re using legal-size or larger paper, release the extension lock and pull out the paper tray extension completely. 6. Slide both edge guides out as far as they will go. 7. Fan a stack of paper and then even t...

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1 1-11 Loading Paper 8. Load the stack of paper with the printable surface down and the right edge of the paper resting against the right side of the paper tray. Make sure the stack lies flat on the bottom of the tray. N OTE : Don’t load paper a...

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1 1-12 Setting Up the Printer 10. Close the paper guide roller if necessary. If your printer doesn’t have one, go to step 11. 11. Close the paper tray cover. (If you pulled out the paper tray extension, slide out the cover extension before you cl...

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1 1-13 Loading Paper 13. Set the paper size and media type levers for the paper you’re using. For letter-size coated paper, set the levers as follows: • Paper size: LTR • Media type: Photo Quality Paper The levers don’t directly affect print...

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1 1-14 Setting Up the Printer Running a Printer Check You can use the printer check to make sure that your printer is operating correctly. Running the check before you connect the printer to the RIP verifies that the printer itself is functioning. ...

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1 1-15 Aligning the Print Head • If the pattern has broken lines or missing segments, as in the following example, your printer may have a clogged ink nozzle. Run a cleaning cycle before you align the print head. See page 4-1 for instructions. �...

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1 1-16 Setting Up the Printer 3. Press the Reset button repeatedly until the appropriate H ink out light comes on. The following list shows the ink out lights corresponding to each numbered pattern: • Pattern #1: black H ink out light on �...

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1 1-17 Aligning the Print Head 6. Press the Cleaning button to enter your selection. The printer returns to the print head alignment mode. 7. If other numbered patterns in step 1 are misaligned, repeat steps 2 through 6. 8. When you’re finished al...

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2 2-1 Selecting a Paper Path Your EPSON Stylus Pro 5000 prints on a variety of substrates, from plain paper to high-quality coated and glossy media. With four paths to choose from (if you have the optional lower cassette), you can use paper from 4 ...

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2 2-2 Printing on Various Substrates The following table indicates the substrate sizes you can print from the four paper paths: Using the Standard and Optional Paper Trays You can use these trays for most sizes of paper up to 13 × 19 inches. The st...

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2 2-3 Using the Standard and Optional Paper Trays This allows your software to verify that the print option settings for a project are correct for the substrate you’re using. If the print option settings for a job don’t match the lever settings...

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2 2-4 Printing on Various Substrates The following table identifies the paper size settings: T O SET THE LEVERS AND USE THE CARDS : 1. Load paper or other substrate, following the instructions that begin on page 1-8. The trays can hol...

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2 2-5 Using the Standard and Optional Paper Trays 3. Find the paper size and media type cards that match the substrate you loaded, open the clear plastic covers above the levers, and insert the cards. If you change substrates in one of the trays, be...

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2 2-6 Printing on Various Substrates Loading Paper in the Optional Lower Tray Always pull the paper tray completely out of the lower paper cassette before you insert paper. N OTE : If you use paper longer than letter size in the lower tray, pull ou...

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2 2-7 Using the Front Manual Feed Slot Using the Front Manual Feed Slot You can load one sheet at a time, with the printable side face-down. T O FEED PAPER THROUGH THE FRONT MANUAL SLOT : 1. Make sure the printer is turned on. 2. If yo...

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2 2-8 Printing on Various Substrates The printer automatically feeds the paper, and it starts printing when it receives a print job. 4. If the sheet doesn’t eject completely, press the Eject button. Using the Rear Manual Feed Slot Use this slot wh...

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2 2-9 Using the Rear Manual Feed Slot 3. Open the rear manual slot cover. 4. Slide the edge guide to match the icon for your paper size. 5. Align the right edge of the paper with the edge guide and insert the paper in the slot, printable side up, un...

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2 2-10 Printing on Various Substrates The printer automatically feeds the paper, and it starts printing when it receives a print job. 6. If the sheet doesn’t eject completely, press the Eject button. Printing on EPSON Paper and Film You can use ma...

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2 2-11 Printing on EPSON Paper and Film N OTE : EPSON also provides specialty media for ink jet printers, including card stock, adhesive sheets, transparencies, and photo paper. For more information about ordering and using this media, call EPSON ...

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2 2-12 Printing on Various Substrates • Keep unused media in its original packaging and store it in a cool, dry place to avoid a decline in quality. Avoid storing media or printouts where they will be exposed to high temperature, humidity, or dir...

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3 3-1 Responding to the Control Panel Lights The EPSON Stylus Pro 5000 includes a number of utilities for monitoring the printer’s status. In addition to software utilities, the printer’s control panel lights alert you when a problem occurs or ...

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3 3-2 Monitoring the Printer When the lights on the control panel come on or flash, you need to replace consumables or solve a problem. The following table identifies the situations indicated and the appropriate responses: Control panel lights Prob...

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3 3-3 Clearing Paper Jams Clearing Paper Jams If the three paper lights on the printer’s control panel are flashing, you have a paper jam. Follow as many of the steps below as necessary to clear the paper path. After you have removed the jammed p...

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3 3-4 Monitoring the Printer 4. If your printer has the lower paper cassette installed, remove the lower paper tray and check the inside of the paper cassette. 5. Open the rear manual feed cover. 6. Open the paper path cover, and if necessary, open...

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3 3-5 Clearing Paper Jams 8. Open the printer cover. Gently pull out the jammed paper. W ARNING : Never reach into the printer when it is turned on. Remove paper carefully to avoid damaging any of the cables. 9. After you have removed the jammed pa...

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4 4-1 Running a Cleaning Cycle Your EPSON Stylus Pro 5000 requires very little maintenance to keep working at its best. This chapter describes the following routine procedures: • Running a cleaning cycle • Running a printer operation check • R...

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4 4-2 Maintaining and Transporting the Printer If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after running four or five cycles, check the print quality solutions in Chapter 5. Running a Print...

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4 4-3 Replacing an Ink Cartridge • If the pattern has broken lines or missing segments, as in the following example, your printer may have a clogged ink nozzle or misaligned print head. Run a cleaning cycle (see page 4-1) and/or print head alignm...

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4 4-4 Maintaining and Transporting the Printer T O REPLACE AN INK CARTRIDGE : 1. Make sure the printer is turned on, and determine which cartridge needs to be replaced by checking the control panel lights. 2. Open the appropriate ink cartrid...

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4 4-5 Replacing an Ink Cartridge 5. Insert the ink cartridge with the arrow mark face-up and the arrow pointing toward the printer. W ARNING : To avoid injury, do not reach into the ink cartridge compartments. 6. Lower the clamp until it clicks int...

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4 4-6 Maintaining and Transporting the Printer Cleaning the Paper Paths If a paper tray is not feeding properly, you can use a cleaning sheet to remove paper dust in the paper paths. Cleaning sheets are packed with some EPSON special media and are ...

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4 4-7 Cleaning the Printer Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Observe the following precautions when you clean the printer: C AUTION : • Don’t touch the gears in...

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4 4-8 Maintaining and Transporting the Printer Transporting the Printer If you need to ship your printer, you must prepare it for transportation and repack it in the original box. You must also remove the ink cartridges, to avoid the possibility of ...

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4 4-9 Transporting the Printer 5. Unplug the power cord from the electrical outlet; then disconnect the RIP interface cable from the printer. 6. Remove the standard paper tray. If the optional lower paper cassette is installed, remove the lower tra...

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4 4-10 Maintaining and Transporting the Printer 9. Repack the printer, paper trays, power cord, and any other parts in the original boxes. Remember to keep the printer level during transport. To set up the printer after transporting it, follow the i...

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5 5-1 Diagnosing Problems As you use your printer, you may occasionally experience a problem. The first thing you should do is diagnose the problem following the guidelines in this chapter. Then try the most likely solutions until the problem is fi...

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5 5-2 Troubleshooting Improving Print Quality You can often improve print quality by doing the following: • Run a cleaning cycle. See page 4-1 for instructions. • When you send a print job, match the Print Mode setting in your print options to ...

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5 5-3 Improving Print Quality Your printout is faint, blurry, or grainy, or colors are incorrect or missing. • Print the Configuration page and make sure the press simulation is set correctly. • Make sure the Print Mode setting matches the su...

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5 5-4 Troubleshooting Solving General Printing Problems If the printer won’t print, first check that: • The printer is turned on and the P Operate light is on. • Paper is loaded in the printer. • The printer is plugged securely into a wor...

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5 5-5 Solving Paper or Other Substrate Problems Solving Paper or Other Substrate Problems You can avoid most paper handling problems by doing the following: • Use smooth, high-quality substrates designed for ink jet printers, and make sure they me...

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5 5-6 Troubleshooting If you have problems with paper feeding, paper jams, or ejected paper, check here for solutions. If this happens: Try this: Paper doesn’t feed correctly from one of the paper trays, or more than one sheet feeds at a time. ...

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A A-1 Switching Paper Trays You can switch the positions of the standard paper tray and optional lower tray. You may find this convenient if you have more than one printer with or without the lower paper cassette. However, if you switch paper trays...

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A A-2 Switching Paper Trays 4. Remove the cover by lifting it up and toward you. The cover notches should slide easily off the paper tray posts. 5. Lower the other tray cover so that the notches slide straight down and fit on the posts. ...

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A A-3 Switching Paper Trays 6. Raise the cover up and make sure the notches click into place over the paper tray posts. 7. Close the paper tray cover. ...

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B B-1 Printing Printing Printing method On-demand ink jet Nozzle configuration 64 nozzles × 6 (black, cyan, magenta, yellow, light cyan, light magenta) Resolution Maximum 1440 dpi × 720 dpi Print direction Bidirectional with logic seeking Contr...

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B B-2 Specifications Paper Paper type Size Paper types Thickness Weight Single sheets Letter (8.5 × 11 inches) A4 (210 × 297 mm) A5 (148 × 210 mm) Legal (8.5 × 14 inches) Half Letter (5.5 × 8.5 inches) Executive (7.5 × 10 inches) Super A3/B ...

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B B-3 Paper N OTE : • Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock befor...

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B B-4 Specifications Printable areas • Single sheets and ink jet cards N OTE : The maximum printable width is 12.7 inches (416 mm). •Envelopes A BL BR C A: The minimum top margin is 0.12 inch (3.0 mm). B: The minimum left and right margins are 0...

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B B-5 Ink Cartridges Ink Cartridges * The print capacity may vary, depending on how often you run cleaning cycles. ** Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C). C AUTION : • To ensure good results, use genuine EPSON in...

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B B-6 Specifications Mechanical Paper feed method Friction Paper path Paper tray, front and rear manual feed slots, optional lower paper cassette Paper tray capacity 250 sheets of 17 lb (64 g/m 2 ) paper Dimensions •Storage Width: 25.2 inches (64...

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B B-7 Electrical Electrical N OTE : Check the label on the back of the printer for your printer’s voltage. Environmental Temperature Operation: 50 to 95 °F (10 to 35 °C) Storage: – 4 to 140 °F ( – 20 to 60 °C), stored in shipping containe...

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B B-8 Specifications Interfaces Parallel interface The built-in parallel interface supports compatibility and ECP modes. Compatibility mode • Forward channel Data format: 8-bit parallel, IEEE-1284 compatibility mode Synchronization: STROBE pulse...

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B B-9 Interfaces Serial interface Standard: Based on RS-423 Synchronization: Synchronous Bit rate: Approximately 1.8 Mbps Handshaking: X-ON/X-OFF, DTR protocol Word format: Data bit: 8 bits Parity bit: None Start bit: 1 bit Stop bit: 1 bit Connector...

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Index A Accessories, EPSON, 5 Adhesive sheets, 2-11, B-2 Aligning the print head, 1-15 to 1-17 B Back light film, 2-10 to 2-12, B-3 Banding, 5-2 Blurry printouts, 5-3 C Cards paper size and media type, 1-1, 2-2 to 2-5 photo quality ink jet, 2-3, 2-1...

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I-2 Index I Ink cartridges empty, 3-2, 5-4 to 5-5 installing, 1-5 to 1-7 ordering, 4-3 part numbers, 4-3 removing for transportation, 4-8 replacing, 4-3 to 4-5 specifications, B-5 Ink jet cards, 2-3, 2-11, B-3 Ink jet paper, 2-3, 2-10 to 2-11 Ink out...

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I-3 Index Paper size cards, 1-13, 2-2 to 2-5 lever, 1-13, 2-2 to 2-5 Paper trays capacities, 2-11 cleaning, 4-6 clearing paper jams, 3-3 to 3-5 extension, 1-10, 2-7 to 2-8 installing, 1-5 levers, setting, 1-13, 2-2 to 2-5 lower, 2-6 paper size and me...

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I-4 Index Substrates EPSON, 2-10 to 2-12 glossy, 2-10 to 2-12 loading in front manual slot, 2-7 to 2-8 loading in lower tray, 2-6 loading in rear manual slot, 2-8 to 2-10 loading in trays, 1-8 to 1-13 loading large, 1-10 media type lever and cards,...