Cisco 8961 User Manual

Download or browse on-line these Operation & User’s Manual for Cisco 8961 IP Phone, Telephone.

Cisco 8961 Manual Information:

This manual for Cisco 8961, given in the PDF format, is available for free online viewing and download without logging on. The guide contains 48 pages, and the size of the file at download is 7.18 Mb. The document type is Operation & User’s Manual.

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Summary of Contents:

[Page 1] Cisco 8961

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 1 Your Phone This chapter describes the features of the Cisco Unified IP Phones 8961, 9951, and 9971. Cisco Unified IP Phone 8961 The Cisco Un...

[Page 2] Cisco 8961

2 OL-23119-01 1 DC adapter port (DC48V) 5 Computer port (10/100/1000 PC) connection 2 AC-to-DC power supply (optional) 6 Handset connection 3 AC power wall plug (optional) 7 Analog headset connection (headset optional) 4 Network port (10/100/1000 S...

[Page 3] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 3 Note Each USB port supports a maximum of five supported and nonsupported devices that are connected to the phone. Each device co...

[Page 4] Cisco 8961

4 OL-23119-01 Footstand If your phone is placed on a table or desk, connect the footstand to the back of the phone. Note Connecting and disconnecting the footstand may require a little more force than you expect. 1 Insert the curved connectors int...

[Page 5] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 5 Phone-Display Viewing Angle The viewing angle of the phone display can be adjusted according to your preference. Hold the handset...

[Page 6] Cisco 8961

6 OL-23119-01 1 Phone screen Shows information about your phone, including directory number, call information (for example caller ID, icons for an active call or call on hold) and available softkeys. 1 8 12 1113 10 9 14 18 20 19 15 16 17 5 6 7 2...

[Page 7] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 7 2 Session buttons Each corresponds with an active call or a call function. Pressing the button takes the default action: • Ac...

[Page 8] Cisco 8961

8 OL-23119-01 6 Navigation pad and Select button The four-way Navigation pad allows you to scroll through menus, highlight items, and move within a text input field. The Select button (center of the Navigation pad) allows you to select a highlig...

[Page 9] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 9 16 Applications button Opens/closes the Applications menu. Depending on how your system administrator sets up the phone, use it ...

[Page 10] Cisco 8961

10 OL-23119-01 Phone Screen The way that your system administrator set up your phone determines what is displayed on your phone screen. Phone with a Single Line 197159 ...

[Page 11] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 11 Phone with Multiple Lines If you have multiple lines, it is recommended that you use the All Calls button to view all calls on ...

[Page 12] Cisco 8961

12 OL-23119-01 1 Primary line label Displays information about the primary phone line. Look for the blue icon on the line label to see which line is selected. In this case, the primary line is selected, and the information displayed is for the pr...

[Page 13] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 13 4 Session labels (with Held Call icons) Display information (such as call status and duration) about held calls associated wit...

[Page 14] Cisco 8961

14 OL-23119-01 Phone Screen Navigation and Item Selection Task Action Example Scroll to highlight an item. Press the Navigation pad. Highlight a call from the missed call list. Select an item by number. Press the corresponding number on the keypa...

[Page 15] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 15 Power-Save Mode Depending on how your system administrator set up your phone, the phone display may go into a power-save mode (...

[Page 16] Cisco 8961

16 OL-23119-01 Cisco Unified IP Phone 9951 The Cisco Unified IP Phone 9951 provides these features: • Phone connections • Bluetooth • Footstand • Phone-display viewing angle • Buttons and hardware • Phone screen • Power-save mode • ...

[Page 17] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 17 1 DC adapter port (DC48V) 6 Handset connection 2 AC-to-DC power supply (optional for the network port connection but required f...

[Page 18] Cisco 8961

18 OL-23119-01 Note Each USB port supports a maximum of five supported and nonsupported devices that are connected to the phone. Each device connected to the phone is included in the maximum device count. For example, your phone can support five ...

[Page 19] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 19 Related Topics Bluetooth Headsets, page 126 Footstand If your phone is placed on a table or desk, connect the footstand to the b...

[Page 20] Cisco 8961

20 OL-23119-01 Note Connecting and disconnecting the footstand may require a little more force than you expect. Phone-Display Viewing Angle The viewing angle of the phone display can be adjusted according to your preference. Hold the handset and cr...

[Page 21] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 21 1 Phone screen Shows information about your phone, including directory number, call information (for example caller ID, icons f...

[Page 22] Cisco 8961

22 OL-23119-01 2 Session buttons Each corresponds with an active call or a call function. Pressing the button takes the default action: • Active calls—Pressing the button takes the default action for an active call. For example, pressing the...

[Page 23] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 23 6 Navigation pad and Select button The four-way Navigation pad allows you to scroll through menus, highlight items, and move w...

[Page 24] Cisco 8961

24 OL-23119-01 16 Applications button Opens/closes the Applications menu. Depending on how your system administrator sets up the phone, use it to access applications such as call history, preferences, and phone information. 17 Contacts button Ope...

[Page 25] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 25 Phone Screen The way that your system administrator set up your phone determines what is displayed on your phone screen. Phone ...

[Page 26] Cisco 8961

26 OL-23119-01 Phone with Multiple Lines If you have multiple lines, it is recommended that you use the All Calls button to view all calls on all lines. If you handle many calls at one time, it is recommended that you use the Answer button to answ...

[Page 27] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 27 1 Primary line label Displays information about the primary phone line. Look for the blue icon on the line label to see which li...

[Page 28] Cisco 8961

28 OL-23119-01 4 Session label (with Held Call icon) Display information (such as call status and duration) about held calls associated with the selected line. Calls are displayed on the right side of the phone screen from the oldest (at the top...

[Page 29] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 29 Phone Screen Navigation and Item Selection Task Action Example Scroll to highlight an item. Press the Navigation pad. Highlight ...

[Page 30] Cisco 8961

30 OL-23119-01 Power-Save Mode Depending on how your system administrator set up your phone, the phone display may go into a power-save mode (the phone screen appears blank and the Select button is lit white). To turn on the phone display, press ...

[Page 31] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 31 Cisco Unified IP Phone 9971 The Cisco Unified IP Phone 9971 provides these features: • Phone connections • Wireless connecti...

[Page 32] Cisco 8961

32 OL-23119-01 277215 8 9 2 3 4 5 6 7 1 ComputerNetwork ComputerNetwork 1011 ...

[Page 33] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 33 1 DC adapter port (DC48V) 7 Analog headset connection (optional) 2 AC-to-DC power supply (optional for the network port connect...

[Page 34] Cisco 8961

34 OL-23119-01 Note Each USB port supports a maximum of five supported and nonsupported devices that are connected to the phone. Each device connected to the phone is included in the maximum device count. For example, your phone can support five ...

[Page 35] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 35 Footstand If your phone is placed on a table or desk, connect the footstand to the back of the phone. Note Connecting and disco...

[Page 36] Cisco 8961

36 OL-23119-01 Phone-Display Viewing Angle The viewing angle of the phone display can be adjusted according to your preference. Hold the handset and cradle with your left hand, hold the right side of the bezel (to the right of the display) with yo...

[Page 37] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 37 1 Phone screen Shows information about your phone, including directory number, call information (for example caller ID, icons f...

[Page 38] Cisco 8961

38 OL-23119-01 2 Session buttons Each corresponds with an active call or a call function. Pressing the button takes the default action: • Active calls—Pressing the button takes the default action for an active call. For example, pressing the...

[Page 39] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 39 5 Navigation pad and Select button The four-way Navigation pad allows you to scroll through menus, highlight items, and move w...

[Page 40] Cisco 8961

40 OL-23119-01 15 Applications button Opens/closes the Applications menu. Depending on how your system administrator sets up the phone, use it to access applications such as call history, preferences, and phone information. 16 Contacts button Ope...

[Page 41] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 41 Phone Screen The way that your system administrator set up your phone determines what is displayed on your phone screen. Phone ...

[Page 42] Cisco 8961

42 OL-23119-01 Phone with Multiple Lines If you have multiple lines, it is recommended that you use the All Calls button to view all calls on all lines. If you handle many calls at one time, it is recommended that you use the Answer button to ans...

[Page 43] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 43 ...

[Page 44] Cisco 8961

44 OL-23119-01 1 Header Displays the date and time, and information (such as phone number) about the selected line. (If you are on a call and highlight the header instead of a call, the softkeys that display are the same as those that display whe...

[Page 45] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 45 Phone Screen Navigation and Item Selection 8 All Calls label Displays if the All Calls feature is enabled. Pressing the correspo...

[Page 46] Cisco 8961

46 OL-23119-01 Navigate to a submenu. (A right arrow (>) next to the menu item indicates that a submenu exists.) Highlight the menu item and press the item number on the keypad. Or press the down arrow on the Navigation pad and then press ...

[Page 47] Cisco 8961

Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 47 Power-Save Mode Depending on how your system administrator set up your phone, the phone display may go into a power-save mode (...

[Page 48] Cisco 8961

48 OL-23119-01 Handset Rest Your system administrator may have mounted your phone on a wall. With a wall-mounted phone, you may need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. 1 Remove the handset from ...