DataCard RP90 User Manual

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[Page 1] DataCard RP90

RP90 Plus E Card Printer and RL90 Card Laminator: User Guide June 2008 Part Number 570024-00 2 Rev B ...

[Page 2] DataCard RP90

ii RP90 Plus E and RL90 User Guide Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. Please do not attempt to operate or repair this equipment without adequate training. S...

[Page 3] DataCard RP90

RP90 Plus E and RL90 User Guide iii Contents Liability statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Saf...

[Page 4] DataCard RP90

iv RP90 Plus E and RL90 User Guide Printer Setting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Retransfer tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Bend Remedy...

[Page 5] DataCard RP90

RP90 Plus E and RL90 User Guide v Retransfer film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Laminator material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Cards. . . . . . . . . . . . . . . . ...

[Page 6] DataCard RP90

Liability statement vi RP90 Plus E and RL90 User Guide Liability statement This Datacard® product has been built to the high standards of DataCard Corporation Corporation (doing business as Datacard Group). Please note and heed ...

[Page 7] DataCard RP90

RP90 Plus E and RL90 User Guide 1 Introduction About this manual This manual provides detailed information about the Datacard ® RP90 Plus E card printer and the optional Datacard ® RL90 card laminator. The first section provides operators with ...

[Page 8] DataCard RP90

About the Printer 2 RP90 Plus E and RL90 User Guide About the Printer The Datacard® RP90 Plus E card printer uses retransfer printing technology to produce high-quality, edge-to-edge printing on one or both sides of a variety of...

[Page 9] DataCard RP90

About the Printer RP90 Plus E and RL90 User Guide 3 The inside of the printer Retransfer film cartridge Holds the retransfer film. Film cartridge eject button Press to release and remove the retransfer film cartridge. Ink ribbon cartridge Holds the i...

[Page 10] DataCard RP90

About the Printer 4 RP90 Plus E and RL90 User Guide The back of the printer Power receptacle Plug in the power cord. USB port Plug in the USB cable. Ethernet port Plug in the Network cable. Laminator connection port Used to connec...

[Page 11] DataCard RP90

About the laminator RP90 Plus E and RL90 User Guide 5 About the laminator The Datacard® RL90 card laminator is an optional laminating module that works with the RP90 Plus E printer to add topcoat or patch material to printed cards. Holographic lam...

[Page 12] DataCard RP90

About the laminator 6 RP90 Plus E and RL90 User Guide ...

[Page 13] DataCard RP90

RP90 Plus E and RL90 User Guide 2 Using the printer This section describes how to perform basic tasks required to operate the Datacard® RP90 Plus E printer and the Datacard® RL90 card laminator. It describes how to: Load supplies • “Load ca...

[Page 14] DataCard RP90

Load Supplies 8 RP90 Plus E and RL90 User Guide Load Supplies Load cards The card hopper can hold approximately 250, .030” (.75mm) cards. The cards are loaded and held in position with a card bracket. Make sure that magnetic s...

[Page 15] DataCard RP90

Load Supplies RP90 Plus E and RL90 User Guide 9 Load ink ribbon 1 Slide the door latch to the right and open the printer door. 2 Press the ink ribbon cartridge eject button to remove the orange cartridge. 3 Remove both used ribbon spools from th...

[Page 16] DataCard RP90

Load Supplies 10 RP90 Plus E and RL90 User Guide Load retransfer film 1 Slide the door latch to the right and open the printer door. 2 Press the retransfer film cartridge eject button to remove the green cartridge. 3 Remove bot...

[Page 17] DataCard RP90

Load Supplies RP90 Plus E and RL90 User Guide 11 Load laminate 1 Open the laminator door by pulling the top of the door toward you. 2 Press the laminator cartridge eject button and remove the laminator cartridge carefully. The material must be t...

[Page 18] DataCard RP90

Power on 12 RP90 Plus E and RL90 User Guide Power on Check the PC connection The printer and PC are connected when the printer is set up. To avoid receiving error messages on the LCD panel, make sure that all supplies are proper...

[Page 19] DataCard RP90

Power on RP90 Plus E and RL90 User Guide 13 Optional laminator connection When using the optional RL90 laminator, check the following: • The optional laminator cable is securely connected to the printer and the laminator. • The power cord is con...

[Page 20] DataCard RP90

Power on 14 RP90 Plus E and RL90 User Guide Power on the laminator When the optional RL90 laminator is installed, turn the laminator power on before powering on the printer. 1 Press the “|" symbol on the laminator power ...

[Page 21] DataCard RP90

Power on RP90 Plus E and RL90 User Guide 15 Power on the printer 1 Press the “|" symbol on the power switch. 2 The printer powers on. The LCD panel shows the firmware version and the printer begins initializing. The LCD panel shows "...

[Page 22] DataCard RP90

Prepare to print cards 16 RP90 Plus E and RL90 User Guide Prepare to print cards Initialize the ink ribbon 1 Press the RESET key on the control panel. 2 The LCD display reads "Initialize OK?" 3 Use the up and down arro...

[Page 23] DataCard RP90

Prepare to print cards RP90 Plus E and RL90 User Guide 17 Initialize the retransfer film 1 Press the RESET key on the control panel. 2 The LCD display reads "Initialize OK?" 3 Use the up and down arrow keys to select "2'nd Pane...

[Page 24] DataCard RP90

Printing cards 18 RP90 Plus E and RL90 User Guide Printing cards Cards can be sent from ID software such as Datacard ® ID Works ® identification software. ID software handles the types of information used on cards. If you do...

[Page 25] DataCard RP90

Print from a PC application 1 Use the application's page setup feature to set the following: — Set paper or page size to CR80 card or 2.125" x 3.375" — Set the orientation for the card design – either portrait or landscape. —...

[Page 26] DataCard RP90

Printing cards 20 RP90 Plus E and RL90 User Guide ...

[Page 27] DataCard RP90

RP90 Plus E and RL90 User Guide 3 Viewing and changing printer settings This section describes how to view and change printer and laminator settings. It describes: • “Printing Preferences” on page 22 • “Printing Properties” on page 24 �...

[Page 28] DataCard RP90

Printing Preferences 22 RP90 Plus E and RL90 User Guide Printing Preferences The Printing Preferences dialog box contains the Setup, Print, Encode, and Version tabs. To open Printing Preferences: 1 Choose Start from the Windows t...

[Page 29] DataCard RP90

Printing Preferences RP90 Plus E and RL90 User Guide 23 The look up table requires a file with a full set of 256 values (0-255) for each plane for Yellow, Magenta, Cyan, and Black. Each field can have a value from 0 through 255. Data should be ASCI...

[Page 30] DataCard RP90

Printing Properties 24 RP90 Plus E and RL90 User Guide Laminator tab The Laminator tab contains settings for using the optional RL90 laminator. You can set whether to apply material to the front of the card, the back of the ca...

[Page 31] DataCard RP90

Status Monitor RP90 Plus E and RL90 User Guide 25 Status Monitor The Status Monitor can be installed when the driver is installed. The Status Monitor handles bidirectional communication between the printer and printer driver. You can use the Status...

[Page 32] DataCard RP90

Status Monitor 26 RP90 Plus E and RL90 User Guide If you choose Keep Blocking and decide that you want the Status Monitor to run, you must uninstall the Status Monitor, restart Windows Vista, and install it again. 3 To start the ...

[Page 33] DataCard RP90

Status Monitor RP90 Plus E and RL90 User Guide 27 • The current state of the printer, such as ready. The icon changes with different states. See the table below. Printer Setting tab The Printer Setting tab shows: • Controls for viewing or changi...

[Page 34] DataCard RP90

Status Monitor 28 RP90 Plus E and RL90 User Guide • Controls for viewing or changing magnetic stripe settings. — Number of Retry, which sets the maximum number of retries when writing or reading magnetic stripe data fails. D...

[Page 35] DataCard RP90

Status Monitor RP90 Plus E and RL90 User Guide 29 Media Setting tab The Media Setting tab shows: • The type of Ink ribbon in the printer, the lot number of the ribbon, and the number of panel sets included in the ribbon. The printer provides thi...

[Page 36] DataCard RP90

Status Monitor 30 RP90 Plus E and RL90 User Guide Property tab The Property tab shows: • The version of printer firmware, and firmware versions of any installed options such as magnetic stripe encoder or laminator. “ ????”...

[Page 37] DataCard RP90

Status Monitor RP90 Plus E and RL90 User Guide 31 Others tab The Others tab shows the following for a USB- connected printer: • Controls for printing a test card. The printer will create one test card, using the internal test pattern. • A contr...

[Page 38] DataCard RP90

Status Monitor 32 RP90 Plus E and RL90 User Guide 01039100 Card Jam happens in the printer. Please open the printer door and remove the card after turning off the printer power. 1 Switch off the printer power. 2 See “Turnover...

[Page 39] DataCard RP90

Status Monitor RP90 Plus E and RL90 User Guide 33 0104A900 MG encoder is not set correctly. Please turn off the printer power and set MG unit correctly. 1 Turn the printer power switch off and then on. 2 If the error happens again, call for service...

[Page 40] DataCard RP90

Status Monitor 34 RP90 Plus E and RL90 User Guide 0104F100 Hardware failure of Retransfer Roller happens. Please turn off and on the printer power to initialize the printer. 1 Turn the printer power switch off and then on. 2 If ...

[Page 41] DataCard RP90

Using the LCD menus RP90 Plus E and RL90 User Guide 35 Using the LCD menus About the Printer LCD panel The printer LCD panel has a 2-line display, six keys, a Ready light, Error light, and speaker. The display background color changes according to...

[Page 42] DataCard RP90

Using the LCD menus 36 RP90 Plus E and RL90 User Guide Press the MENU key and "User Mode" is displayed on the LCD panel. The LCD panel changes to read "Display" within 0.5 seconds. Press the ENTER key when &q...

[Page 43] DataCard RP90

Using the LCD menus RP90 Plus E and RL90 User Guide 37 Ink Ink Type YMCK: 0 YMCKPO: 2 YMCKK: 4 Displays the type of ink ribbon that is loaded in the printer. Datacard supports YMCK and YMCKK ink ribbons. (The printer detects the type of ink ribbon;...

[Page 44] DataCard RP90

Using the LCD menus 38 RP90 Plus E and RL90 User Guide Ink Ink Type YMCK: 0 YMCKPO: 2 YMCKK: 4 Displays the type of ink ribbon that is loaded in the printer. Datacard supports YMCK and YMCKK ink ribbons. (The printer detects the...

[Page 45] DataCard RP90

Using the LCD menus RP90 Plus E and RL90 User Guide 39 Card Thickness Standard Thin Set Standard for 0.030 inch (0.76mm) thick cards or Thin for 0.010 inch (0.25mm) thick cards. Contact your dealer or service provider before using 0.010in (.0.25mm)...

[Page 46] DataCard RP90

Using the LCD menus 40 RP90 Plus E and RL90 User Guide Subnet Mask The default Subnet Mask of the printer is 255.255.255.0. If you do not use DHCP, ask your network administrator for the Subnet mask. Gateway The default Gateway...

[Page 47] DataCard RP90

Using the LCD menus RP90 Plus E and RL90 User Guide 41 About the Laminator LCD panel When you power on the laminator, it begins initializing. The laminator searches for laminate and then starts preheating. The laminator is ready when the LCD display...

[Page 48] DataCard RP90

Using the LCD menus 42 RP90 Plus E and RL90 User Guide Using the Laminator LCD panel Use the LCD panel to change laminator settings, or use the Laminator tab of the Status Monitor to change some settings from the PC. LCD Display...

[Page 49] DataCard RP90

RP90 Plus E and RL90 User Guide 4 Taking care of your printer This chapter provides information to help you maintain the Datacard ® RP90 Plus printer and the Datacard ® RL90 card laminator for optimal performance. It describes: Cleaning the pri...

[Page 50] DataCard RP90

Cleaning the printer 44 RP90 Plus E and RL90 User Guide Cleaning the printer This section provides information on proper care and cleaning of the RP90 Plus printer. It also includes recommendations on how often to clean and repl...

[Page 51] DataCard RP90

Cleaning the printer RP90 Plus E and RL90 User Guide 45 Cleaning the card feed rollers and heat roller The heat roller provides the heat used during the retransfer process. The card feed rollers move the card inside the printer. See “Printer roll...

[Page 52] DataCard RP90

Cleaning the printer 46 RP90 Plus E and RL90 User Guide Cleaning the magnetic head When printing magnetic stripe cards, the magnetic head should be cleaned every 1,000 cards. If you are not using magnetic stripe cards, the magne...

[Page 53] DataCard RP90

Cleaning the printer RP90 Plus E and RL90 User Guide 47 Cleaning the thermal head The thermal head assembly should be cleaned once every ten rolls of retransfer film. Begin with the printer (and optional laminator) powered off. 1 Slide the door la...

[Page 54] DataCard RP90

Cleaning the printer 48 RP90 Plus E and RL90 User Guide Preparing the printer and laminator for transport Use saved packaging materials to prepare the printer and optional laminator for transport. Transport includes moving the pr...

[Page 55] DataCard RP90

Cleaning the laminator RP90 Plus E and RL90 User Guide 49 Cleaning the laminator Most card jams are caused by dirty rollers. Clean the laminator at the same time that you clean the printer. If you are using the laminator as a stand-alone unit, clea...

[Page 56] DataCard RP90

50 Cleaning the laminator cartridge The laminator cartridge can collect debris and dust during lamination and supply loading. Clean the cartridge every 1,000 cards. 1 Open the laminator door by pulling the top of the door toward you. 2 Press the lam...

[Page 57] DataCard RP90

RP90 Plus E and RL90 User Guide 5 Messages and error recovery This chapter provides information to help you respond to the printer and laminator messages and explains how to recover from an error. It describes: • “Printer roller layout” on pa...

[Page 58] DataCard RP90

Printer error recovery 52 RP90 Plus E and RL90 User Guide Printer error recovery The printer’s LCD panel background color changes to red when the printer has an error. The LCD panel displays text that describes the error. Hoppe...

[Page 59] DataCard RP90

Printer error recovery RP90 Plus E and RL90 User Guide 53 Turnover jam If a card jams in the card turnover section, “Jam (Turnover)” is displayed on the LCD panel. To remove the jammed card: 1 Slide the door latch to the right and open the print...

[Page 60] DataCard RP90

Printer error recovery 54 RP90 Plus E and RL90 User Guide Retransfer section jam If a card jams in the retransfer section, “Jam (Transfer)” is displayed on the LCD panel. To remove the jammed card: 1 Slide the door latch to t...

[Page 61] DataCard RP90

Printer error recovery RP90 Plus E and RL90 User Guide 55 Mending broken ink ribbon or retransfer film If the ink ribbon or retransfer film breaks, “Media Broken” is displayed on the LCD panel. Broken ink ribbon is shown in the following example...

[Page 62] DataCard RP90

Printer error recovery 56 RP90 Plus E and RL90 User Guide Bend remedy Single-sided printing can cause the card to warp depending on the type of cards you use. Use the bend remedy Temp Level settings to correct the condition and ...

[Page 63] DataCard RP90

Printer error recovery RP90 Plus E and RL90 User Guide 57 Bend remedy laminator settings When the laminated card warps concave, the printer bend remedy settings should be effective in correcting the problem. See “Bend remedy printer settings” ...

[Page 64] DataCard RP90

Printer error recovery 58 RP90 Plus E and RL90 User Guide Printer LCD messages LCD Message Possible Cause Solution Please, Power Off The power must be turned off to initialize the printer. Turn the power switch off and then on ag...

[Page 65] DataCard RP90

Printer error recovery RP90 Plus E and RL90 User Guide 59 Media Broken The retransfer film is broken. 1 Repair the retransfer film as described in “Mending broken ink ribbon or retransfer film” on page 55 . 2 Press RESET, and then ENTER to ini...

[Page 66] DataCard RP90

Printer error recovery 60 RP90 Plus E and RL90 User Guide No Cleaning Ro. The cleaning rollers are missing. 1 Reinstall the cleaning rollers. 2 Press RESET, and then ENTER to initialize the printer. 3 See “Cleaning the card c...

[Page 67] DataCard RP90

Printer error recovery RP90 Plus E and RL90 User Guide 61 MG Write Magnetic stripe writing error 1 Check the orientation of magnetic stripe cards in the card hopper as described in “Load cards” on page 8 . 2 Press RESET, and then ENTER to ini...

[Page 68] DataCard RP90

Laminator error recovery 62 RP90 Plus E and RL90 User Guide Laminator error recovery The laminator LCD panel displays the error. Card jam The laminator LCD panel displays the location of the card jam: Card Jam (In), Card Jam (Mid...

[Page 69] DataCard RP90

Laminator error recovery RP90 Plus E and RL90 User Guide 63 6 Inspect the cartridge: — If the material on the cartridge is in one piece: — Turn the cartridge take-up knob counter-clockwise until all damaged material is wound neatly on the take...

[Page 70] DataCard RP90

Laminator error recovery 64 RP90 Plus E and RL90 User Guide Patch position The position of the patch on the card can very slightly with a different lot of laminator supply material. You can change the left-to-right position or t...

[Page 71] DataCard RP90

Laminator error recovery RP90 Plus E and RL90 User Guide 65 Laminator LCD messages LCD Message Possible Cause Solution Please Power OFF To initialize this unit, the power must be switched off once. Turn the laminator’s power switch off, and then...

[Page 72] DataCard RP90

66 HR Cam Heater Cam error. Turn the power switch off, and then back on. Contact your service provider if this does not correct the condition. Heater Err The heater temperature does not increase. Check that the voltage inlet switch, located on the...

[Page 73] DataCard RP90

RP90 Plus E and RL90 User Guide 6 Supplies This section outlines the recommended supplies to use with the Datacard ® RP90 Plus E card printer and the Datacard ® RL90 card laminator. • “Ink ribbon, retransfer film, and laminator material”...

[Page 74] DataCard RP90

68 RP90 Plus E and RL90 User Guide Ink ribbon, retransfer film, and laminator material Ink ribbon Color print ribbons are designed for full-color card printing. The ribbons use the following color panels: Y=yellow, M=magenta, C=c...

[Page 75] DataCard RP90

RP90 Plus E and RL90 User Guide 69 Card size Use CR-80 size cards with the following nominal dimensions: Length 3.375 inches 85.60 mm Width 2.125 inches 53.98 mm Thickness 0.010 or 0.030 inches 0.25 or 0.762 mm 0.030 is the printer’s default setti...

[Page 76] DataCard RP90

70 RP90 Plus E and RL90 User Guide ...

[Page 77] DataCard RP90

RP90 Plus E and RL90 User Guide 7 Site requirements This section describes the operating environment recommended for your Datacard ® RP90 Plus E card printer and Datacard ® RL90 card laminator. It describes • “Site guidelines” on page 72 ...

[Page 78] DataCard RP90

72 RP90 Plus E and RL90 User Guide Site guidelines When choosing a site for the printer and its supplies, consider these guidelines: • Keep all dust, dirt, food, liquids, etc. away from the printer at all times. • Do not use ...

[Page 79] DataCard RP90

RP90 Plus E and RL90 User Guide 73 Ventilation clearance To ensure proper ventilation to the printer and laminator, maintain minimum clearance distances as shown. Sides: 8” (20mm) Back: 4” (10mm) • Keep paper and foreign materials off the p...

[Page 80] DataCard RP90

74 RP90 Plus E and RL90 User Guide Printer specifications Recording method: Sublimation type retransfer Feed format: Automatic feed Recording density: 300 dpi Expression gradation:256 gradations for yellow (Y), Magenta (M), and C...

[Page 81] DataCard RP90

RP90 Plus E and RL90 User Guide 75 Laminator specifications Transfer method Halogen lamp built-in heat roller method Transfer time 20 seconds. The time varies according to settings. Usage environment Temperature: 59° F to 86° F (15° C to 30° C) ...

[Page 82] DataCard RP90

76 RP90 Plus E and RL90 User Guide ...

[Page 83] DataCard RP90

RP90 Plus E and RL90 User Guide A Magnetic Stripe Encoding This section provides information about encoding magnetic stripe data. It includes: • “Inline Encoding” on page 78 • “Character Code Table” on page 79 ...

[Page 84] DataCard RP90

Inline Encoding 78 RP90 Plus E and RL90 User Guide Inline Encoding When the Magnetic Encode setting on the Printing Preferences Encode tab is checked, the magnetic stripe encoder can be enabled. The encoding data is sent to the c...

[Page 85] DataCard RP90

Character Code Table RP90 Plus E and RL90 User Guide 79 Character Code Table The following table shows the usable ASCII character codes. The encoding data must use only allowed characters. * Do not use these characters as encoding data; They are re...

[Page 86] DataCard RP90

Character Code Table 80 RP90 Plus E and RL90 User Guide ...

[Page 87] DataCard RP90

RP90 Plus E and RL90 User Guide B Compliance (FCC) This section describes the regulatory compliance of the Datacard® RP90 Plus E printer and the Datacard® RL 90 laminator. It includes the following: • Regulatory compliance — Notice for USA (...

[Page 88] DataCard RP90

Regulatory compliance 82 RP90 Plus E and RL90 User Guide Regulatory compliance Notice for USA (FCC notice) This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with...

[Page 89] DataCard RP90

The design and information contained in these June 2008 570024-002 Rev B materials is protected by US and international copyright laws and treaties. 11111 Bren Road West Minnetonka, MN 55343-9015 952.933.1223 952.933.7971 FAX www.datacard.com ...