Crestron QuickMedia QM-RX Operations Manual

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[Page 1] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Operations Guide ...

[Page 2] Crestron QuickMedia QM-RX

This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON ...

[Page 3] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Contents QuickMedia™ Receiver: QM-RX 1 Introduction ..........................................................................................................1 Features and Functions.......................

[Page 4] Crestron QuickMedia QM-RX

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[Page 5] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver QuickMedia™ Receiver: QM-RX Introduction Features and Functions The QM-RX is a QuickMedia™ (QM) receiver designed to provide cost- effective RGB and video signal routing and control as part of a comple...

[Page 6] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX The QM-RX includes one bidirectional RS-232 port and one IR/serial port for control of the display device. A digital input port is also included to enable direct connection of a room occupancy sensor, power...

[Page 7] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver The QuickMedia transport mechanism performs delay compensation on each video input to compensate for signal skew, and frequency/bandwidth compensation for cable length. Signal skew occurs when part of the sig...

[Page 8] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Specifications Specifications for the QM-RX are given in the following table. QM-RX Specifications SPECIFICATION DETAILS Cresnet Power Usage 8 W (0.33 A @ 24 VDC) Default Cresnet ID 05 Firmware Versio...

[Page 9] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver QM-RX Specifications (continued) SPECIFICATION DETAILS Video Gain Crosstalk 0 dB (75 ohm termination) -60 dB Environmental Temperature 41° to 104°F (5° to 40°C) Environmental Humidity 10% to ...

[Page 10] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Physical Description The QM-RX is housed in a black enclosure with labels on the front and rear panels. There are three LEDs on the front of the unit for indicating the unit’s current status. All connect...

[Page 11] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver QM-RX Physical Dimensions Indicators The QM-RX front panel indicators are described as follows. PWR (Power) This green LED illuminates when the unit is connected to Cresnet and receives 24 VDC. NET ...

[Page 12] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Front Panel Ports The QM-RX front panel ports are illustrated and described as follows. QM 8 1 QM (Input) The 8-pin RJ-45 QuickMedia transport port accepts CAT5E or CAT6 video and control signals. The Q...

[Page 13] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver RGBHV is a computer signal that uses the standard High Density (HD-15) 15-pin connector. It is comprised of three analog video signals: red, green, blue and separate horizontal and vertical syncs. Most com...

[Page 14] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX IR A 2-position terminal block connector is a mini-implementation of a single PRO2 IR port. The output is labeled S (signal) and G (ground). Infrared output is rated up to 1.2 MHz, at data rates up t...

[Page 15] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver NOTE: When installing network wiring, refer to the latest revision of the wiring diagram(s) appropriate for your specific system configuration, available from the Crestron website. When calculating the wir...

[Page 16] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX QM Network Wiring For the QuickMedia transport, use CRESCAT-QM. The aggregate cable length from transmitter to receiver cannot have a delay skew of more than 22 ns for a given signal path originating at a...

[Page 17] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Identity Code Every equipment and user interface within the network requires a unique identity code (Net ID). These codes are two-digit hexadecimal numbers from 03 to FE. The Net ID of each unit must match a...

[Page 18] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Network Device Tree – Pull Down Connection List Select the connection (TCP or serial) and click OK. 4. Network Device Tree – Address Book 5. The Network Device Tree displays all devices on the cur...

[Page 19] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Installer’s Toolbox – Network Device Tree 6. Right-click on the device Net ID, and when the sub-menu appears, select Change Network ID from the sub-menu. Network Device Tree – Sub-Menu Enter a ne...

[Page 20] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Repeat this procedure for each additional network device requiring a Net ID change. Mounting The QM-RX can be mounted using the included four mounting brackets. Each bracket measures 1.6 in long, 0.5 in w...

[Page 21] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver NOTE: The maximum continuous current from equipment under any external load conditions shall not exceed a current limit that is suitable for the minimum wire gauge used in interconnecting cables. The ratings...

[Page 22] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Configuration Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question ...

[Page 23] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Programming with Crestron SystemBuilder™ The easiest method of p rogramming, but does not offer as much flexibility as SIMPL Windows. Crestron SystemBuilder offers automatic programming for such reside...

[Page 24] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Creating a QuickMedia System in SystemBuilder 1. Open SystemBuilder and select File | New. Select a Blank System. SystemBuilder – New Blank System 2. Select the plug-in for a QuickMedia system. Syste...

[Page 25] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver SystemBuilder – Select a Control Processor 4. Specify the audio configuration. 5. Add RoomView™ if desired. 6. Click the Assign QuickMedia Devices and Routing button and drag the QM-RX from the li...

[Page 26] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX 10. Use the Realtime view to perform the video adjustments. SystemBuilder – System View Video Adjustments NOTE: The use of SIMPL Windows to setup video is not recommended. SystemBuilder software is a...

[Page 27] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver The first bitmap (for Steps 1 and 2) consists of lines of black text on gray and white backgrounds, and lines of blue text on gray and white backgrounds. You may also browse for your own bitmap test image. T...

[Page 28] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Setting Net IDs in SystemBuilder SystemBuilder provides a convenient method of selecting and assigning Net IDs to devices. 1. Ensure that all network devices are connected to the control system. 2. Af...

[Page 29] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Configuring with SIMPL Windows NOTE: The following are acceptable file extensions for programs that include a QM-RX, developed for specific control system types: .smw projectname.smw (source file) ...

[Page 30] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Expanded QM-RMCRX System Tree C2Net-Device Slot in Configuration Manager To incorporate a QM-RX into the system, drag the QM-RX from the Cresnet Control Modules | QM Series folder of the Device Library ...

[Page 31] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver NOTE: This procedure sets the Net ID for the QM-RX in the program only. It does not automatically set the Net ID for the QM-RX itself. SIMPL Windows automatically changes Net ID values of a device added to a ...

[Page 32] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Detail View of Video Output Control The QM-RX provides integrated skew compensation, which corrects problems such as color separation that can occur when CAT5 cables have variations in the pair lengths. ...

[Page 33] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver QM-RX Sub-Slot 01: Video Control Module Signals SIGNAL TYPE AND NAME DESCRIPTION Digital output <QM_Link> Indicates that the connection with the transmitter is present and valid. The output will r...

[Page 34] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX QM-RX Sub-Slot 01: Video Control Module Signals (continued) SIGNAL TYPE AND NAME DESCRIPTION Analog input <VideoInputSelect> Selects the video source that will be switched to the corresponding v...

[Page 35] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Slot 2: C2I-RX-COM1-232 The C2I-RX-COM1-232 provides one two-way serial driver COM port for controlling serial devices over RS-232. NOTE: This port does not support RS-422 or RS-485. NOTE: C2N-NPA8 is not...

[Page 36] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX To add an IR device, drag the device from the Crestron, Project, or User IR Database to the C2I-RX-IR1. The Crestron database contains hundreds of IR driver files, covering most IR devices on the market tod...

[Page 37] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Uploading and Upgrading NOTE: Crestron recommends that you use the latest software and that each device contains the latest firmware to take advantage of the most recently released features. Please check th...

[Page 38] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Typical Connection Diagram when Uploading NOTE: Use a standard DB9 “Null-Modem” RS-232 cable for communication with a QuickMedia processor. Use a straight-through cable for communication with a 2-Ser...

[Page 39] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Installer’s Toolbox “Address Book” Window – Serial Setup 3. After setting the correct parameters, click OK to return to the Installer’s Toolbox main window. 4. Click Tools | Network Device Tree ...

[Page 40] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX RJ-45 Straight Through Cable FROM PIN COLOR SIGNAL TO PIN SIGNAL 1 White/Orange Tx+ 1 Tx+ 2 Orange Tx- 2 Tx- 3 White/Green Rc+ 3 Rc+ 6 Green Rc- 6 Rc- RJ-45 Crossover Cable FROM ...

[Page 41] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Troubleshooting Communications Use the following checklist if communication cannot be established with the control processor. 1. Verify that you are using the correct cables. As described previously, an RS...

[Page 42] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX 4. When the “System Info” window appears, the Functions option becomes available from the menu bar. 5. 6. Select Functions | SIMPL Program. The “SIMPL Program” window contains information about ...

[Page 43] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Firmware Upgrade via Installer’s Toolbox To take advantage of all the QM-RX features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest ...

[Page 44] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Locate Firmware in the “Open” Window 7. Click Open and the file transfers to the unit. “File Transfer” Window 8. The “Firmware” window indicates the new firmware version. Click Close aft...

[Page 45] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative....

[Page 46] Crestron QuickMedia QM-RX

QuickMedia™ Receiver Crestron QM-RX Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestro...

[Page 47] Crestron QuickMedia QM-RX

Crestron QM-RX QuickMedia™ Receiver Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for...

[Page 48] Crestron QuickMedia QM-RX

Crestron Electronics, Inc. Operations Guide – DOC. 6333 15 Volvo Drive Rockleigh, NJ 07647 03.05 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice. ...