Dell 3000cn Owner's Manual

[Page 1] Dell 3000CN

www.dell.com/supplies | support.dell.com Dell™ Laser Printer 3000cn Owner’s Manual Look Inside For: • Loading Paper • Setting Up for Local and Network Printing • Using Your Printer • Maintenance • Contacting Dell ...

[Page 2] Dell 3000CN

Order Toner Cartridges Dell™ toner cartridges are available only through Dell. You can order toner cartridges online at www.dell.com/supplies or by phone. US 877-INK-2-YOU Malaysia 1800 88 0301 Algeria Contact your distributor. Mexico 866-851-1754 ...

[Page 3] Dell 3000CN

3 Dell™ Laser Printer 3000cn For details on the optional duplex module, 250-sheet tray module, 500-sheet tray module, and other additional options, see the User's Guide . 1 Center output tray 5 Power cable connector 2 Operator panel 6 Et...

[Page 4] Dell 3000CN

4 www.dell.com/supplies | support.dell.com Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data an...

[Page 5] Dell 3000CN

5 Contents Dell™ Laser Printer 3000cn ...............................................................................................3 1 Loading Paper ...............................................................................11 Loading the Mul...

[Page 6] Dell 3000CN

6 www.dell.com/supplies | support.dell.com Software Overview ...........................................................................................................31 Printing Status Window ..........................................................

[Page 7] Dell 3000CN

7 Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) ...............75 Ink and Toner Cartridges Limited Warranty (Latin America Only) ....................75 Dell™ Software License Agreement ..............................................

[Page 8] Dell 3000CN

8 www.dell.com/supplies | support.dell.com ...

[Page 9] Dell 3000CN

9 CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage. • Your product uses a laser. CAUTION: Use of controls or ...

[Page 10] Dell 3000CN

10 www.dell.com/supplies | support.dell.com ...

[Page 11] Dell 3000CN

Loading Paper 1 Section 1 Loading Paper Loading the Multipurpose Feeder Loading the Optional Tray Loading Envelopes ...

[Page 12] Dell 3000CN

12 Loading Paper www.dell.com/supplies | support.dell.com Loading the Multipurpose Feeder In addition to plain paper, the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies. 1. Gently pull o...

[Page 13] Dell 3000CN

Loading Paper 13 3. Insert the print media into the feeder with the recommended print side face up. NOTE: Do not force the print media. 4. Slide the width guides until they rest lightly against the edge of the print media stack. NOTE: Be careful ...

[Page 14] Dell 3000CN

14 Loading Paper www.dell.com/supplies | support.dell.com Loading the Optional Tray Load the print media used for the majority of your print jobs in the optional 250/500-sheet tray Module. 1. Remove the tray. 2. Slide the width guides to the edge of...

[Page 15] Dell 3000CN

Loading Paper 15 3. Squeeze the length guide and slide it to the front edge of the tray. 4. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 5. Place the print m...

[Page 16] Dell 3000CN

16 Loading Paper www.dell.com/supplies | support.dell.com 6. Slide the width guides and length guide until they rest lightly against the edge of the print media stack. 7. Insert the tray. 8. If you load any print media into the tray, configure the ...

[Page 17] Dell 3000CN

Loading Paper 17 Loading Envelopes To load envelopes that are under 8.66 inches (220 mm) in width in the multipurpose feeder, insert the envelopes with the flaps open and toward the front of the printer, with the recommended print side face up. To ...

[Page 18] Dell 3000CN

18 Loading Paper www.dell.com/supplies | support.dell.com ...

[Page 19] Dell 3000CN

Setting Up for Local Printing 2 Section 2 Setting Up for Local Printing Installing Printer Drivers ...

[Page 20] Dell 3000CN

20 Setting Up for Local Printing www.dell.com/supplies | support.dell.com A local printer is a printer attached to your computer or a print server using a USB or parallel cable. If your printer is attached to a network and not your computer, see &qu...

[Page 21] Dell 3000CN

Setting Up for Local Printing 21 Windows 95 and NT 4.0 1. Connect your printer to your computer. 2. Insert the Drivers and Utilities CD into your computer. 3. Click Personal Installation . 4. On the Add Printer screen, select the port name from ...

[Page 22] Dell 3000CN

22 Setting Up for Local Printing www.dell.com/supplies | support.dell.com ...

[Page 23] Dell 3000CN

Setting Up for Network Printing 3 Section 3 Setting Up for Network Printing Network Set-Up ...

[Page 24] Dell 3000CN

24 Setting Up for Network Printing www.dell.com/supplies | support.dell.com Network Set-Up NOTE: For additional network set-up configurations, refer to your User’s Guide. Print and Check the Printer Settings Page 1. Print the Printer Settings pag...

[Page 25] Dell 3000CN

Setting Up for Network Printing 25 7. If you want other users on the network to access this printer, select Share this printer with other computers on the network , and then enter a share name that users will easily identify. 8. If you want to set ...

[Page 26] Dell 3000CN

26 Setting Up for Network Printing www.dell.com/supplies | support.dell.com ...

[Page 27] Dell 3000CN

Using Your Printer 4 Section 4 Using Your Printer Changing Printer Settings Adjusting the Language Printing a Job Canceling a Job From the Printer Operator Panel Software Overview ...

[Page 28] Dell 3000CN

28 Using Your Printer www.dell.com/supplies | support.dell.com Changing Printer Settings NOTE: For detailed explanations of the menus, see the User’s Guide. You can select menu items and corresponding values from the operator panel. When you firs...

[Page 29] Dell 3000CN

Using Your Printer 29 Initializing NVRAM You can restore the original factory default menu settings by initializing NVRAM. 1. Press Menu . 2. Press until Configure appears, and then press or . 3. Press until Maintenance appears, and then pr...

[Page 30] Dell 3000CN

30 Using Your Printer www.dell.com/supplies | support.dell.com Adjusting the Language To display a different language on the operator panel: 1. Press Menu . 2. Press until Configure appears, and then press or . 3. Basic Settings is displayed....

[Page 31] Dell 3000CN

Using Your Printer 31 Canceling a Job From the Desktop 1. Minimize all programs to reveal the desktop. 2. Click Start → Printers and Faxes . A list of available printers appears. 3. Double-click the printer you selected. A list of print jobs app...

[Page 32] Dell 3000CN

32 Using Your Printer www.dell.com/supplies | support.dell.com Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the Printing Status window, the All Programs menu, or the desktop icon. You can a...

[Page 33] Dell 3000CN

Maintenance 5 Section 5 Maintenance Replacing the Drum Cartridge Replacing the Toner Cartridge ...

[Page 34] Dell 3000CN

34 Maintenance www.dell.com/supplies | support.dell.com Replacing the Drum Cartridge CAUTION: Before performing any of the following procedures, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. Dell cartridges are available ...

[Page 35] Dell 3000CN

Maintenance 35 2. To remove the used drum cartridge, push up the lever on the right side of the printer. 3. Grab the drum cartridge by the handle, and pull it up and out. CAUTION: Do not touch inside the printer with your hands. Some parts may be h...

[Page 36] Dell 3000CN

36 Maintenance www.dell.com/supplies | support.dell.com Installing the New Drum Cartridge 1. Remove the protective sheet from the drum cartridge. CAUTION: Do not touch the drum at the bottom of the drum cartridge. 2. Holding the drum cartridge by ...

[Page 37] Dell 3000CN

Maintenance 37 3. Pull down the lever on the right to lock the drum cartridge in place. 4. Close the top cover. ...

[Page 38] Dell 3000CN

38 Maintenance www.dell.com/supplies | support.dell.com Replacing the Cleaning Pad 1. Pull out the slide bar that is inside the printer on the right side until it stops. The access window cover slides open. 2. Pull the cleaning rod until the cleanin...

[Page 39] Dell 3000CN

Maintenance 39 3. Push the two tabs on the cleaning pad inward to remove the pad. 4. Hold the new cleaning pad under the cleaning rod and push it in until it clicks. 5. Push the cleaning rod back to its original position until it stops. ...

[Page 40] Dell 3000CN

40 Maintenance www.dell.com/supplies | support.dell.com 6. Push the slide bar back to its original position. 7. Close the front door. NOTE: When the optional duplex module has been opened, close it. Gently pull open the multipurpose feeder cover i...

[Page 41] Dell 3000CN

Maintenance 41 Removing the Used Toner Cartridge NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door. 1. Grab the notch in the front door and pull forward. The toner cartrid...

[Page 42] Dell 3000CN

42 Maintenance www.dell.com/supplies | support.dell.com 3. Hold the toner cartridge with both hands and pull out the cartridge. CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Installing the New Toner Cartridge 1. M...

[Page 43] Dell 3000CN

Maintenance 43 2. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge. 3. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guid...

[Page 44] Dell 3000CN

44 Maintenance www.dell.com/supplies | support.dell.com 4. If replacing just one toner cartridge, close the front door and you are finished. NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly. ...

[Page 45] Dell 3000CN

Appendix 6 Section 6 Appendix Technical Assistance Automated Order-Status Service Contacting Dell U.S. Terms and Conditions of Sale Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell™ Software License Ag...

[Page 46] Dell 3000CN

46 Appendix www.dell.com/supplies | support.dell.com Technical Assistance If you need help with a technical problem, Dell is ready to assist you. 1. Call technical support from a telephone near or at the printer so that technical support can assist ...

[Page 47] Dell 3000CN

Appendix 47 Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and...

[Page 48] Dell 3000CN

48 Appendix www.dell.com/supplies | support.dell.com Australia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): [email protected] E-mail (New Zealand): [email protected] Home and Small Business ...

[Page 49] Dell 3000CN

Appendix 49 Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238 Brazil International Access Code: 00 Country Code: 55 City Code: 51 Website: www.dell.com/br Customer Support, Technical Support 0800 90 3355 Technical ...

[Page 50] Dell 3000CN

50 Appendix www.dell.com/supplies | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 Technical Support website: support.dell.com.cn Technical Support E-mail: [email protected] Technical Support Fax 818 1350 Technical Support (Dimensi...

[Page 51] Dell 3000CN

Appendix 51 Czech Republic (Prague) International Access Code: 00 Country Code: 420 City Code: 2 Website: support.euro.dell.com E-mail: [email protected] Technical Support 02 21862727 Technical Support Fax 02 21862728 Customer Care 02 21862711 Cust...

[Page 52] Dell 3000CN

52 Appendix www.dell.com/supplies | support.dell.com Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Website: support.euro.dell.com E-mail: [email protected] E-mail Support (servers): [email protected] Techn...

[Page 53] Dell 3000CN

Appendix 53 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 Website: support.euro.dell.com E-mail: [email protected] Technical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 G...

[Page 54] Dell 3000CN

54 Appendix www.dell.com/supplies | support.dell.com Home and Small Business Division 2969 3155 India Technical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 Website: support...

[Page 55] Dell 3000CN

Appendix 55 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Website: support.jp.dell.com Technical Support (servers) toll-free: 0120-198-498 Technical Support outside of Japan (servers) 81-44-556-4162 Technical Support ...

[Page 56] Dell 3000CN

56 Appendix www.dell.com/supplies | support.dell.com Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U....

[Page 57] Dell 3000CN

Appendix 57 Mexico International Access Code: 00 Country Code: 52 Customer Technical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-...

[Page 58] Dell 3000CN

58 Appendix www.dell.com/supplies | support.dell.com Norway (Lysaker) International Access Code: 00 Country Code: 47 Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): nor_...

[Page 59] Dell 3000CN

Appendix 59 St. Lucia General Support 1-800-882-1521 St. Vincent and the Grenadines General Support toll-free: 1-877-270-4609 Singapore (Singapore) International Access Code: 005 Country Code: 65 Technical Support (Dimension and Inspiron) toll-free: ...

[Page 60] Dell 3000CN

60 Appendix www.dell.com/supplies | support.dell.com Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Website: support.euro.dell.com E-mail: [email protected] E-mail Support for Latitude and Inspiron: Swe-nbk_ka...

[Page 61] Dell 3000CN

Appendix 61 Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Website: support.euro.dell.com Customer Care...

[Page 62] Dell 3000CN

62 Appendix www.dell.com/supplies | support.dell.com U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Co...

[Page 63] Dell 3000CN

Appendix 63 U.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the D...

[Page 64] Dell 3000CN

64 Appendix www.dell.com/supplies | support.dell.com 6. Return Policies; Exchanges. New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange only in accordance with Dell's return polic...

[Page 65] Dell 3000CN

Appendix 65 You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate...

[Page 66] Dell 3000CN

66 Appendix www.dell.com/supplies | support.dell.com What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software added to the Dell-branded hardware products through ou...

[Page 67] Dell 3000CN

Appendix 67 • Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell co...

[Page 68] Dell 3000CN

68 Appendix www.dell.com/supplies | support.dell.com NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or persona...

[Page 69] Dell 3000CN

Appendix 69 Total Satisfaction Return Policy (U.S. Only) We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why we offer a Total Satisfaction return policy for most products that you, the end...

[Page 70] Dell 3000CN

70 Appendix www.dell.com/supplies | support.dell.com What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software added to the Dell-branded hardware products through our...

[Page 71] Dell 3000CN

Appendix 71 What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available. What will Dell do? During the 9...

[Page 72] Dell 3000CN

72 Appendix www.dell.com/supplies | support.dell.com We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part ...

[Page 73] Dell 3000CN

Appendix 73 To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their origin...

[Page 74] Dell 3000CN

74 Appendix www.dell.com/supplies | support.dell.com Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating...

[Page 75] Dell 3000CN

Appendix 75 Dell Inc. Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and Toner Cartridges for the U.S., Canada, and Latin America. Refer to the appropriate limited warranty accordingly. Ink ...

[Page 76] Dell 3000CN

76 Appendix www.dell.com/supplies | support.dell.com In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In Mexico, call 001-877-384-8979; in Puerto Rico, call 1-800-805-7545. In cases in wh...

[Page 77] Dell 3000CN

Appendix 77 Dell™ Software License Agreement This is a legal agreement between you, the user, and Dell Products, L.P (“Dell”). This agreement covers all software that is distributed with the Dell product, for which there is no separate licens...

[Page 78] Dell 3000CN

78 Appendix www.dell.com/supplies | support.dell.com FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have others, which vary from jurisdiction to jurisdiction. IN NO EVENT SHA...

[Page 79] Dell 3000CN

Appendix 79 broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including computer systems, con...

[Page 80] Dell 3000CN

80 Appendix www.dell.com/supplies | support.dell.com ...

[Page 81] Dell 3000CN

81 Index C canceling a job , 30 changing printer settings from the operator panel , 28 connecting the printer locally , 20 D Dell supplies management sys- tem , 32 disable menus from the operator panel , 29 drivers, installing , 20 drum cartri...

[Page 82] Dell 3000CN

82 www.dell.com/supplies | support.dell.com T toner cartridge installing , 42 replacing , 40 toner re-order window, using , 32 toner, ordering , 2 W warranty , 65 ...