Dell 924 All-in-One Photo Printer Notice

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[Page 1] Dell 924 - Photo All-In-One Inkjet

Dell™ Photo All-In-One Printer 924 User's Guide Click the links to the left for information on the features and operation of your printer. For information on other documentation included with your printer, see Finding Information. To order i...

[Page 2] Dell 924 - Photo All-In-One Inkjet

Finding Information What are you looking for? Find it here Drivers for my printer My User's Guide Drivers and Utilities CD If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are alr...

[Page 3] Dell 924 - Photo All-In-One Inkjet

Service Tag number This label is located under the printer unit, behind the scanner support. Latest drivers for my printer Answers to technical service and support questions Documentation for my printer Dell Support Website The Dell Support websit...

[Page 4] Dell 924 - Photo All-In-One Inkjet

About Your Printer Understanding the Printer Parts Setting Up Your Printer Using the Operator Panel Understanding the Automatic Paper Type Sensor Loading Paper Print Media Guidelines You can use the Dell Photo All-In-One Printer 924 to ...

[Page 5] Dell 924 - Photo All-In-One Inkjet

Part: Description: 1 Paper support Part that supports loaded paper. 2 Paper guide Guide that helps the paper feed into the printer properly. 3 Top cover Top of printer that holds your document or photo flat while you scan it. 4 Paper e...

[Page 6] Dell 924 - Photo All-In-One Inkjet

8 USB connector Slot into which you plug the USB cable (sold separately). The other end of the USB cable plugs into your computer. 9 Power connector Slot into which you plug the power cable. NOTE: Insert the power cable into the printer before c...

[Page 7] Dell 924 - Photo All-In-One Inkjet

Using the Operator Panel The operator panel buttons allow you to scan, copy, and customize documents. The printer is on when the Power button is illuminated. Use the To 1 Display View the number of copies selected. View settings for Mode...

[Page 8] Dell 924 - Photo All-In-One Inkjet

8 Ink Drop Determine the amount of ink remaining in each ink cartridge. The black ink cartridge level is shown in the display above the black ink drop. The color ink cartridge level is shown in the display above the blue ink drop. Operator Pane...

[Page 9] Dell 924 - Photo All-In-One Inkjet

2L Hagaki * Factory default setting Scan Mode The Scan submenu is only available if the printer is connected to a network adapter. If you choose Scan as the mode, you are prompted to choose the destination computer for the scanned document. You can...

[Page 10] Dell 924 - Photo All-In-One Inkjet

Quality/Speed settings Paper type Black and Color Cartridges Installed Photo and Color Cartridges Installed Plain Normal Photo Transparency Normal Photo Glossy/photo Photo Photo NOTE: Your printer cannot detect the paper size. To cho...

[Page 11] Dell 924 - Photo All-In-One Inkjet

2. Click Printing Preferences.3. Click the Print Setup tab.4. Select the paper type from the Media Type drop-down menu.5. Click OK.6. Loading Paper Fan the paper.1. Center the paper on the paper support.2. Adjust the paper guides so both are resting ...

[Page 12] Dell 924 - Photo All-In-One Inkjet

Load up to: Make sure: 100 sheets of plain paper The paper is centered between the left and right paper guides. NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up. You select Draft, Normal, or Photo...

[Page 13] Dell 924 - Photo All-In-One Inkjet

25 sheets of photo or glossy paper The glossy side of the paper faces up. The paper is centered on the paper support, in between the left and right paper guides. You select Normal or Photo print quality. The paper is loaded vertically against the ri...

[Page 14] Dell 924 - Photo All-In-One Inkjet

Using the Printer Printing Copying Scanning Faxing Printing Printing a Document Turn on your computer and printer, and make sure they are connected.1. Load paper with the print side facing up. For more information, see Loading Paper.2. With...

[Page 15] Dell 924 - Photo All-In-One Inkjet

5. Printing Photos Load the photo paper with the print (glossy) side facing up. For more information, see Print Media Guidelines. 1. Make sure you have a color cartridge and a photo cartridge installed. For more information, see Replacing Ink Cartrid...

[Page 16] Dell 924 - Photo All-In-One Inkjet

For best results, load photo/glossy paper, and make sure the print side is facing up. For more information, see Print Media Guidelines. 1. Make sure you have a color cartridge and a photo cartridge installed. For more information, see Replacing Ink C...

[Page 17] Dell 924 - Photo All-In-One Inkjet

2. NOTE: When your printer is not connected to a computer, and a PictBridge-compatible camera is connected to your printer, most functions accessed from your printer's operator panel buttons are unavailable. These functions become available aft...

[Page 18] Dell 924 - Photo All-In-One Inkjet

4. Close the top cover.5. Access the menu to change copy settings. For more information, see Operator Panel Menus.6. On the operator panel, press the Start button . The copy is made in the currently specified copy selection (Color or Black). 7. Cop...

[Page 19] Dell 924 - Photo All-In-One Inkjet

Close the top cover.5. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In-One Center. 6. The Dell All-In-One Center opens. Select the number of copies (1–99) and color setting from the drop-down menu.7...

[Page 20] Dell 924 - Photo All-In-One Inkjet

6. The Dell All-In-One Center opens. Click Preview Now.7. Adjust the dotted lines to fit around the portion of the image you want to print.8. In the Copy section, select a quantity, and choose a photo option (Color Photo or Black and White Photo). 9....

[Page 21] Dell 924 - Photo All-In-One Inkjet

Select a copy quantity and color.2. Click See More Copy Settings to: Choose a copy quality. Select the blank paper size. Select the original document size. Lighten or darken your document. Reduce or enlarge your document. 3. Click the Advanced button...

[Page 22] Dell 924 - Photo All-In-One Inkjet

3. Close the top cover.4. Open the Dell All-In-One Center by clicking Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In-One Center. 5. The Dell All-In-One Center opens. NOTE: You can also open the Dell All-I...

[Page 23] Dell 924 - Photo All-In-One Inkjet

3. Close the top cover.4. Open the Dell All-In-One Center by clicking Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In-One Center. 5. The Dell All-In-One Center opens. NOTE: You can also open the Dell All-I...

[Page 24] Dell 924 - Photo All-In-One Inkjet

3. Close the top cover.4. Open the Dell All-In-One Center by clicking Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In-One Center. 5. The Dell All-In-One Center opens. NOTE: You can also open the Dell All-I...

[Page 25] Dell 924 - Photo All-In-One Inkjet

If your printer is attached to a network, you can scan photos or documents and have them sent to any computer on the network. Open the top cover.1. Place the document you want to scan face down on the scanner glass. Make sure the upper left corner of...

[Page 26] Dell 924 - Photo All-In-One Inkjet

1. 2. Close the top cover.3. Open the Dell All-In-One Center by clicking Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In-One Center. 4. The Dell All-In-One Center opens. NOTE: You can also open the Dell Al...

[Page 27] Dell 924 - Photo All-In-One Inkjet

3. E-mailing a Scanned Image or Document To send scanned images or documents through e-mail: Open the top cover.1. Place the document or photo face down on the scanner glass. Make sure the upper left corner of the front of the item aligns with the ar...

[Page 28] Dell 924 - Photo All-In-One Inkjet

percent using the Dell All-In-One Center. If you are using your printer without a computer, you can enlarge or reduce your document by 25, 50, 100, 150, or 200 percent, and with Fit-to options using the operator panel. Load the paper. For more inform...

[Page 29] Dell 924 - Photo All-In-One Inkjet

For Windows XP: If you see Fax in the list that appears, you have Microsoft Fax on your computer. Continue with Configuring Microsoft Fax Console (Windows XP) or Fax Service Management (Windows 2000). If you do not see Fax in the list that appears, c...

[Page 30] Dell 924 - Photo All-In-One Inkjet

7. NOTE: Selecting the Enable Receive check box allows you to receive faxes but may cause the computer modem to answer all phone calls, in which case you may not receive voice mail. Click Next.8. On the Transmitting Subscriber Identification (TSID)...

[Page 31] Dell 924 - Photo All-In-One Inkjet

2. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 924 Dell All-In-One Center. 3. The Dell All-In-One Center opens. In the Dell All-In-One Center you can either: In the Scan or Fax section, send a single or multiple ...

[Page 32] Dell 924 - Photo All-In-One Inkjet

NOTE: Only faxes sent and received by Fax Console can be seen by Fax Console. Click Start Programs or All Programs Accessories Communications Fax.1. Click Fax Console or Fax Service Management.2. View received faxes in the Inbox; view sent f...

[Page 33] Dell 924 - Photo All-In-One Inkjet

Understanding the Software Using the Dell All-In-One Center Using Printing Preferences Using Dell Picture Studio Dell Ink Management System Removing and Reinstalling the Software The printer software includes: Dell All-In-One Center - All...

[Page 34] Dell 924 - Photo All-In-One Inkjet

Select the quantity and color of your copies. Access troubleshooting and maintenance information. Preview images you want to print or copy. Manage photos (copy them to folders, print them, perform creative copying). To access the Dell All-In-One Cent...

[Page 35] Dell 924 - Photo All-In-One Inkjet

Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences: With your document open, click F...

[Page 36] Dell 924 - Photo All-In-One Inkjet

Printing Preferences includes three main tabs. Tab Options Print Setup Quality/Speed - Select Automatic, Draft, Normal, or Photo depending on your desired output quality. Draft is the fastest option but should not be selected if you have a photo ...

[Page 37] Dell 924 - Photo All-In-One Inkjet

Click Start Programs or All Programs Dell Picture Studio 3 Paint Shop Pro Studio Jasc Paint Shop Pro Studio. Dell.Shutterfly.com - Online Print Service Click Start Programs or All Programs Dell Picture Studio 3 Dell.Shutterfly.com - Onl...

[Page 38] Dell 924 - Photo All-In-One Inkjet

Removing and Reinstalling the Software If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software. Click Start Programs or All Programs Dell Printe...

[Page 39] Dell 924 - Photo All-In-One Inkjet

Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in this section, read and follow the safety inform...

[Page 40] Dell 924 - Photo All-In-One Inkjet

3. Remove the old ink cartridges.4. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly. 5. If you are installing new ink cartridges, remove the sticker and tran...

[Page 41] Dell 924 - Photo All-In-One Inkjet

Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier. 7. Snap each lid closed.8. 9. ...

[Page 42] Dell 924 - Photo All-In-One Inkjet

8. Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed. 9. Aligning Ink Cartridges Your printer automatically prompts you to align the ink cartridges when they are installed or replaced...

[Page 43] Dell 924 - Photo All-In-One Inkjet

1. Faxes. 2. In Windows 2000, click Start Settings Printers. Right-click the Dell Photo AIO Printer 924 icon.3. Click Printing Preferences.4. The Printing Preferences dialog box opens. Click the Maintenance tab.5. Click Align Print Cartridges.6. C...

[Page 44] Dell 924 - Photo All-In-One Inkjet

5. 6. If the print quality has not improved, click Print Again.7. Print your document again to verify the improved print quality.8. If you are still not satisfied with the print quality, wipe the ink cartridge nozzles, and then print your document ag...

[Page 45] Dell 924 - Photo All-In-One Inkjet

Troubleshooting Setup Problems General Problems Error Messages and Lights Improving Print Quality Follow these tips when you troubleshoot your printer: If the printer does not work, ensure that the printer is properly connected. If an error...

[Page 46] Dell 924 - Photo All-In-One Inkjet

Right-click Dell Photo AIO Printer 924, and select Set as Default.2. Correct communication problems between the Dell All-in-One Center and the computer. Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printe...

[Page 47] Dell 924 - Photo All-In-One Inkjet

Make sure you turned on both your printer and your computer, and the USB cable is properly connected. Ensure the computer is connected to an active analog phone line. Using the fax function requires a phone connection to the fax/modem in your comput...

[Page 48] Dell 924 - Photo All-In-One Inkjet

Error Code: Error Message: What it indicates: Solution: Blinking Power Button The printer has a paper jam or is out of paper. If a paper jam exists, see "Paper Problems" on page 61. If your printer is out of paper, see "Loadin...

[Page 49] Dell 924 - Photo All-In-One Inkjet

Improving Print Quality If you are not satisfied with the print quality of your documents, there are several different ways to improve the print quality. Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos ...

[Page 50] Dell 924 - Photo All-In-One Inkjet

Printer Specifications Overview Environmental Specifications Power Consumption and Requirements Fax Mode Capabilities Print and Scan Mode Capabilities Operating System Support System Specifications and Requirements Cables Overview ...

[Page 51] Dell 924 - Photo All-In-One Inkjet

Rated AC Input 100–240 VAC Rated Frequency 50/60 Hz Minimum AC input 100 VAC Maximum AC input 240 VAC Maximum input current 1.0 A Average power consumption Standby mode Operational mode 15 W 35 W Fax Mode Capabilities When you scan to...

[Page 52] Dell 924 - Photo All-In-One Inkjet

Quality Print resolution Scan resolution Quick 300 x 600 dpi 150 x 150 ppi Normal 600 x 600 dpi 200 x 200 ppi Photo 1200 x 1200 dpi 300 x 300 ppi Operating System Support The Dell Photo AIO Printer 924 supports: Windows 2000 Windows XP Wi...

[Page 53] Dell 924 - Photo All-In-One Inkjet

Regulatory Notices FCC Notices (U.S. Only) IC Notice (Canada Only) CE Notice (European Union) EN 55022 Compliance (Czech Republic Only) VCCI Notice (Japan Only) MIC Notice (Republic of Korea Only) Polish Center for Testing and Certifi...

[Page 54] Dell 924 - Photo All-In-One Inkjet

Information Technology Equipment (ITE), including devices, expansion cards, printers, input/output (I/O) devices, monitors, and so on, that are integrated into or connected to the computer should match the electromagnetic environment classification o...

[Page 55] Dell 924 - Photo All-In-One Inkjet

Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential ins...

[Page 56] Dell 924 - Photo All-In-One Inkjet

Most Dell devices are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your device, examine all registration labels lo...

[Page 57] Dell 924 - Photo All-In-One Inkjet

If the FCC or ICES information on the label indicates a Class B rating, the following Class B statement applies to your device: This Dell device is classified for use in a typical Class B domestic environment. A "Declaration of Conformity" ...

[Page 58] Dell 924 - Photo All-In-One Inkjet

VCCI Class A ITE Regulatory Mark If the regulatory label includes the following marking, your device is a Class A product: Class B ITE This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for infor...

[Page 59] Dell 924 - Photo All-In-One Inkjet

interference. If you find that this device is not suitable for your use, you may exchange it for a nonbusiness- purpose device. MIC Class A Regulatory Label If the regulatory label includes the following marking, your device is a Class A product: Cla...

[Page 60] Dell 924 - Photo All-In-One Inkjet

A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standard PN-EN 55022. BSMI Notice (Taiwan Only) If you find a or mark on the regulatory label on the bottom, side, or back pane...

[Page 61] Dell 924 - Photo All-In-One Inkjet

NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): ...

[Page 62] Dell 924 - Photo All-In-One Inkjet

Exporter: Dell Inc. One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne...

[Page 63] Dell 924 - Photo All-In-One Inkjet

Appendix Dell Technical Support Policy Contacting Dell Warranty and Return Policy Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process an...

[Page 64] Dell 924 - Photo All-In-One Inkjet

[email protected] (for Asian/Pacific countries only) Electronic Information Service [email protected] Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to ne...

[Page 65] Dell 924 - Photo All-In-One Inkjet

Licensing Notice The printer resident software contains: Software developed and copyrighted by Dell and/or third parties Dell modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Pub...