Dell OptiPlex 380 Mini-Tower Service Manual

[Page 1] Dell OptiPlex 380 Mini-Tower

Dell™OptiPlex™380ServiceManual—Mini-Tower Notes, Cautions, and Warnings IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®Windows®operating systems ar...

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Back to Contents Page System Setup Dell™OptiPlex™380ServiceManual—Mini-Tower Boot Menu Navigation Keystrokes Entering System Setup System Setup Simulation System Setup Menu Options Boot Menu ...

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 Date/Time Displays the computer date and time. Changes to the system date and time take effect immediately. Boot Sequence Specifies the order in which the computer attempts to find an operating system from the devices specified in this l...

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 l Disable l Auto (default) l COM2 l COM4 The Operating System may allocate resources even though the setting is disabled. Miscellaneous Devices Enables or disables the following onboard devices: l Front USB l PCI slots l Audio Vid...

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NOTE: When TPM Security is set to Clear the system setup program clears the user information stored in the TPM. CPU XD Support Enables or disables the execute disable mode of the processor. This option is enabled by default. Computrace(R) En...

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Back to Contents Page ImageServer Port Specifies the primary IP port of the image server with which the client software communicates. The default IP port is 06910. Client DHCP Specifies how the client obtains the IP address. l Static IP l...

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Back to Contents Page Coin-Cell Battery Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer. 2. Pull the retention clip away from the coin...

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Replacing the Coin-Cell Battery To replace the coin-cell battery, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Cover Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer. 2. Pull back the cover release latch. 3. Tilt the cover from the t...

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4. Remove the cover from the computer. Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Diagnostics Dell™OptiPlex™380ServiceManual—Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights  Dell Diagnostics When to Use the Dell Diagnos...

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2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. 3. If you run a test from the Custom ...

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Diagnostic Lights To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the ligh...

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Back to Contents Page Drive Bezel Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Drive Bezel 1. Follow the procedures in Before Working Inside Your Computer. 2. Slide the drive release latch toward the base of the c...

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Replacing the Drive Bezel To replace the drive bezel, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Hard Drive Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the drive bezel. 3. Disconnect the data cable f...

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5. Press in on the blue release tabs on each side of the hard drive and slide the hard drive out of the computer. Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Heat Sink Dell™OptiPlex™380ServiceManual–Mini-Tower Removing the Heat Sink 1. Follow the procedures in Before Working Inside Your Computer. 2. Loosen the two captive screws that secure the heat sink to...

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Replacing the Heat Sink To replace the heat sink, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page I/O Panel Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the I/O Panel 1. Follow the procedures in Before Working Inside Your Computer. 2. Disconnect the I/O panel data cable from the system board....

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4. Remove the screw that secures the I/O panel to the front of the computer. 5. Press the retention latch to release the I/O panel from the chassis. ...

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6. Tilt the I/O panel toward the back of the computer. 7. Lift the I/O panel out of the slot. ...

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8. Disconnect the data cable from the I/O panel. 9. Remove the I/O panel from the computer. ...

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Replacing the I/O Panel To replace the I/O panel, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Memory Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Memory Module(s) 1. Follow the procedures in Before Working Inside Your Computer. 2. Push down on the memory retention clips to release the...

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Replacing the Memory Module(s) To replace the memory module(s), perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Removing and Replacing Parts Dell™OptiPlex™380ServiceManual—Mini-Tower Back to Contents Page Cover Coin-Cell Battery Optical Drive Video Card Hard Drive Power Su...

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Back to Contents Page Optical Drive Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the drive bezel. 3. Disconnect the power ...

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5. Slide the drive release latch towards the bottom of the computer and slide the optical drive out of the computer. Replacing the Optical Drive To replace the optical drive, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Power Supply Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the screws that secure the power supply to th...

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4. Disconnect the optical-drive power cable from the optical drive. 5. Disconnect the processor power cable from the system board. ...

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6. Disconnect the main power cable from the system board. 7. Remove the I/O-panel data cable from the cable routing clip at the base of the power supply. ...

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8. Remove any data cables from the cable routing at the base of the power supply. 9. Press the release latch that secures the power supply to the chassis. ...

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10. Slide the power supply towards the front of the computer and lift the power supply up and away from the computer. Replacing the Power Supply To replace the power supply, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Processor Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer. 2. Pull the processor cover release lever down and out to rel...

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4. Remove the processor from its socket on the system board. Replacing the Processor To replace the processor, perform the above steps in reverse order. Back to Contents Page CAUTION: When replacing the processor, do not touch any of the p...

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Back to Contents Page Specifications Dell™OptiPlex™380ServiceManual—Mini-Tower System Information Memory Audio Expansion Bus Drives System Board Connectors �...

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Express x1): Mini-tower one  Desktop one (with combo riser installed)  Small form factor none one Drives Externally accessible:  5.25-inch drive bays Mini-tower — two Desktop — one Small form fac...

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Back to Contents Page  Physical  Height Width Depth Weight Mini-Tower 40.8 cm (16.1 inches) 18.7 cm (7.4 inches) 43.3 cm (17.0 inches) 12.0 kg (26.5 lb) Desktop 11.4 cm (4.5 inches) 39.9 cm (15.7 inches)...

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Back to Contents Page System Board Layout Dell™OptiPlex™380ServiceManual—Mini-Tower Back to Contents Page 1 speaker connector (INT_SPKR) 2 processor connector (CPU) 3 processor power connector (12V POWER) 4 memory ...

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Back to Contents Page System Board Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the memory. 3. Remove the video card. 4. ...

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7. Disconnect the system board power cable. 8. Disconnect the optical-drive data cable from the system board. ...

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9. Disconnect the hard-drive data cable from the system board. 10. Disconnect the I/O-panel data cable from the system board. ...

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11. Remove the two screws that secure the heat sink assembly bracket to the system board. 12. Remove the heat sink assembly bracket from the computer. ...

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13. Remove the seven screws that secure the system board to the chassis. 14. Remove the system board from the chassis. ...

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Replacing the System Board To replace the system board, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Fan Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Fan 1. Follow the procedures in Before Working Inside Your Computer. 2. Disconnect the hard-drive power cable from the hard drive. 3. Disco...

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4. Disconnect the fan power cable from the system board. 5. Pull up on the retention tab that is closest to the top of the computer. ...

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6. Press the fan retention tab that is closest to the base of the computer. 7. Slide the fan towards the back of the computer. ...

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8. Remove the fan from the computer. Replacing the Fan To replace the fan, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Video Card Dell™OptiPlex™380ServiceManual—Mini-Tower Removing the Video Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Press the release tab on the card retention latch from i...

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4. Lift the expansion card up and out of the expansion slot. Replacing the Video Card To replace the video card, perform the above steps in reverse order. Back to Contents Page ...

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Back to Contents Page Working on Your Computer Dell™OptiPlex™380ServiceManual—Mini-Tower Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help...

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Click Start® Turn Off Computer® Turn Off. The computer turns off after the operating system shutdown process is complete. 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automa...