Dell PowerEdge C5220 Hardware Owner's Manual

[Page 1] Dell PowerEdge C5220

 Dell PowerEdge C5220 Systems Hardware Owner’s Manual Regulatory Model: B04S ...

[Page 2] Dell PowerEdge C5220

Notes, Cautions, and Warnings Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictl...

[Page 3] Dell PowerEdge C5220

Important Information • Your system must have BIOS version 2.0.1 or later to support Intel Xeon E3-1200 v2 series processors. You can download the latest version of the BIOS at support.dell.com. • Your system must have the BMC version 1.13 or l...

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5 Contents 1 About Your System . . . . . . . . . . . . . . . . . . . . . . . . 7 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . 8 2 Using the System Setup Program . . . . . . . . . . . . . 17 Start Menu. . . . . . . . . ...

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6 Sleds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Hard Drive Board...

[Page 7] Dell PowerEdge C5220

About Your System 7 1 About Your System The system includes the following configurations: • 8-sled system board + 3.5-inch hard drive board + cables. • 8-sled system board + 2.5-inch hard drive board + cables. • 8-sled system board + mezzanine...

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8 About Your System Front-Panel Features and Indicators The Dell PowerEdge C5220 server is available in either a 12-sled or 8-sled, each supporting either two 3.5-inch or four 2.5-inch hard drives. There are two sled SKUs available for the PowerEdge...

[Page 9] Dell PowerEdge C5220

About Your System 9 Figure 1-2. 12-Sled SKU Front Features (Rotated Counterclockwise 90°) NOTE: PowerEdge C5220 systems with a service tag on the front panel support Intel Xeon E3-1200 series processors only. Item Feature Description 1 VGA/USB c...

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10 About Your System Indicators Figure 1-3. 8-Sled SKU Front Indicators (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN link LED Off No link 2, 4 LAN activity LED Off No activity LAN link LED LAN activity LED Green Off Link N...

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About Your System 11 Item Feature Status Description 6 Identity LED Blue On Blue Off Blinking blue Identifies the system Normal status Identifies the system with an interval 7 Power/Status Green On System DC On Green Off System DC Off Amber Off Norm...

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12 About Your System Figure 1-4. 12-Sled SKU Indicators (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN link LED Off No link 2, 4 LAN activity LED Off No activity LAN link LED LAN activity LED Green Off Link No activity LAN ...

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About Your System 13 6 Identity LED Blue On Identifies the system Blue Off Normal status Blinking blue Identifies the system with an interval 7 Power/Status Green On System DC on Green Off System DC off Amber Off Normal status Blinking amber Event o...

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14 About Your System Figure 1-5. 1Gb Mezzanine Indicators (Rotated Counterclockwise 90°) Item Feature Status Description 1, 3 LAN activity LED Off No activity 2, 4 LAN link LED Off No link LAN link LED LAN activity LED Green Off Link No activity LAN...

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About Your System 15 Figure 1-6. 10Gb Mezzanine Indicators (Rotated Counterclockwise 90°) NOTE: Intel 10Gb mezzanine card is supported by BIOS version 1.0.12 and later. Item Feature Status Description 1, 3 LAN link LED Off No link 2, 4 LAN activit...

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16 About Your System ...

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Using the System Setup Program 17 2 Using the System Setup Program Start Menu The system employs the latest AMI Core BIOS, which is stored in Flash memory. The Flash memory supports the plug-and-play specification, and contains a BIOS Setup program...

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18 Using the System Setup Program BIOS Setup Options at Boot The user initiates SETUP by pressing <F2> during POST. Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server, which has not succes...

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Using the System Setup Program 19 Configuring Special Keys Console redirection uses ANSI terminal emulation, which is limited to basic ASCII characters. There are no function keys, arrow keys, or control keys in this character set. However, the Pow...

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20 Using the System Setup Program General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>. The General Help screen lists the...

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Using the System Setup Program 21 Server Platform Setup Utility Screens Conventions The following typographical conventions are used in the tables: • The text and values in the Setup Item, Options, and Help columns in the tables are displayed on t...

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22 Using the System Setup Program Main Menu The Main menu is the screen that is first displayed when you enter BIOS Setup. Menu Fields Settings Comments Main System Date MM/DD/YYYY Set the Date. Use Tab to switch between Date elements. System Time...

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Using the System Setup Program 23 Asset Tag Displays the asset tag. MRC Version Displays the MRC version. ME Version Displays the ME version. BMC Version Displays the BMC version. FAN Control Board FW Displays the fan control board firmware version....

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24 Using the System Setup Program Advanced Menu The Advanced screen provides an access point to configure several options. On this screen, the user selects the option that is to be configured. Configurations are performed on the selected screen, no...

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Using the System Setup Program 25 Power Management SATA Configuration SATA Devices Configuration. PCI Configuration PCI, PCI-X and PCI Express Settings. USB Configuration USB Configuration. Menu Fields Settings Comments Advanced \Power Management P...

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26 Using the System Setup Program CPU Configuration CPU power capping P-state 0* P-state 1 P-state 2 P-state 3 P-state 4 CPU power capping. Menu Fields Settings Comments Advanced\CPU Configuration Processor Information Menu Fields Settings Comments ...

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Using the System Setup Program 27 Active Processor Cores All* 1 2 4 Number of cores to enable in each processor package. Max CPUID Value Limit Disabled* Enabled Some OS’s (NT4) will fail if the value returned in EAX is > 3 when CPUID instruc...

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28 Using the System Setup Program Prefetch Configuration eXecute-Disable Bit Capability Disabled Enabled* When disable, Intel CPUs that support the eXecute Disable (XD) feature will not report the support to the operating system. When enable, I...

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Using the System Setup Program 29 Menu Fields Settings Comments Advanced\CPU Configuration\Prefetch Configuration Adjacent Cache Line Prefetch Disable Enable* To turn on/off prefetching of adjacent cache lines. Hardware Prefetcher Disable Enable* ...

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30 Using the System Setup Program Memory Configuration Menu Fields Settings Comments Advanced\Memory Configuration Memory Frequency Auto* 1067 MHz 1333 MHz Auto-Detect the memory running speed or set running speed up to 1067/1333 MHz. NOTE: Suppor...

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Using the System Setup Program 31 SATA Configuration Menu Fields Settings Comments Advanced\SATA Configuration Embedded SATA Controller Off IDE AHCI* RAID Disables the SATA controller or enables it and sets the device class code as IDE/AHCI/RAID....

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32 Using the System Setup Program Embedded SATA Link Rate Auto* 1.5 Gbps 3.0 Gbps Auto is default mode. Set SATA port to run on GEN1 mode by selecting 1.5 Gbps. NOTE: Function supported after BIOS 2.0.X. SATA Port 0/SSI Hard drive 0 While enteri...

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Using the System Setup Program 33 Power Saving Features Disable Enable* Disable/Enable the feature that allows SATA hard drives to initiate link power management transitions. HDD Security Erase Disable* Enable Not Set Security Freeze Lock Comman...

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34 Using the System Setup Program PCI Configuration Menu Fields Settings Comments Advanced\PCI Configuration Embedded Network Devices Embedded Network Devices. NIC Enumeration Onboard* Add-in Change the sequence of NIC OPROM initialization. NOTE:...

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Using the System Setup Program 35 PCI Slot Configuration Disable if PCIe card is not installed. NOTE: Function supported after BIOS 2.0.X. PCIe Generation Gen2* Gen1 Set PCIe generation. NOTE: Function supported after BIOS 2.0.X. VT for Direct I/O...

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36 Using the System Setup Program Embedded Network Devices Menu Fields Settings Comments Advanced\PCI Configuration\Embedded Network Devices Embedded NIC1 Disabled Enabled with PXE* Enabled without PXE iSCSI Remote Boot Disable/Enable the system&apo...

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Using the System Setup Program 37 Active State Power Management Configuration Embedded NIC2 Disabled Enabled with PXE Enabled without PXE* iSCSI Remote Boot Disables/Enables the system's secondary embedded network interface controller (full- ...

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38 Using the System Setup Program Menu Fields Settings Comments Advanced\PCI Configuration\Active State Power Management Configuration Onboard LAN ASPM Disabled* L0s L1 L0s & L1 Controls the level of ASPM supported on the PCI Express Link. Mezz...

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Using the System Setup Program 39 PCI Slot Configuration Menu Fields Settings Comments Advanced\PCI Configuration\PCI Slot Configuration Mezzanine slot Disabled Enabled* Enabled without OPROM Disables/Enables controller, w/ or w/o OPROM. ...

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40 Using the System Setup Program USB Configuration Menu Fields Settings Comments Advanced\USB Configuration Embedded USB Controller Disabled Enabled* Disables/Enables the built- in USB controller at system startup. Legacy USB Support Disabled Enab...

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Using the System Setup Program 41 USB PORT with BMC Disabled Enabled* Allows the users to electrically disable/enable the internal USB port which contacts to BMC. External USB PORT1 Disabled Enabled* Allows the users to electrically disable/enabl...

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42 Using the System Setup Program Server Management Menu Fields Settings Comments Server Management ACPI SPMI Table Disabled Enabled* ACPI SPMI Table. Set BMC LAN Configuration Configures BMC network parameters. Remote Access Configuration Remote ...

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Using the System Setup Program 43 Power Staggering AC Recovery Immediate* Random User Defined Immediate: PowerOn (No Delay)\Random: (Auto)\User Defined: user defined delay time must be in the range of Minimum and Maximum Power On Delay. Power ...

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44 Using the System Setup Program Set BMC LAN Configuration Menu Fields Settings Comments Server Management/BMC Network Configuration BMC LAN Port Configuration Dedicated-NIC Shared-NIC* BMC LAN Port Configuration NOTE: Dedicated-NIC port is found...

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Using the System Setup Program 45 IP Address xxx.xxx.xxx.xxx Enter IP address in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only). Subnet Mask xxx.xxx.xxx.xxx Enter Subnet Mask in the form of XXX.XXX.XXX.XXX (XXX less than 2...

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46 Using the System Setup Program Remote Access Configuration Menu Fields Settings Comments Server/Remote Access Configuration Remote Access Disabled Enabled* The settings specify how the host computer and the remote system exchanges data. Both s...

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Using the System Setup Program 47 Serial Port Number COM1 COM2 as SOL* Serial port number Serial Port Address 3F8h/2F8h* 2F8h/3F8h COM1/COM2 IO port address Flow Control None* Hardware Flow control can prevent data loss from buffer overflow. When...

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48 Using the System Setup Program View System Event Log ...

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Using the System Setup Program 49 NOTE: Only provides a brief SEL description for the user. If the user needs more detailed information, refer to the BMC Event Log in the Server Health of WebUI. ...

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50 Using the System Setup Program Boot Menu This page enables you to set POST boot parameters. Menu Fields Settings Comments Boot Quiet Boot Disabled Enabled* Enables or disables Quiet Boot option Pause On Errors Disabled* Enabled Pause on Errors F...

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Using the System Setup Program 51 Boot Mode BIOS* UEFI If Boot Mode UEFI/BIOS is selected, only UEFI legacy boot devices are selected for bootup. 1st Boot Network* Hard Disk RAID USB Storage CD/DVD Set Boot Priority 2nd Boot Network Hard Disk* RAI...

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52 Using the System Setup Program Security Menu Menu Fields Settings Comments Security Change Supervisor Password Set Supervisor Password Change User Password Set User Password ...

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Using the System Setup Program 53 Save and Exit Menu Fields Settings Comments Save & Exit Save Change and Exit Exit system setup after saving the changes. Discard Changes and Exit Exit system setup without saving any changes. Save Changes Save ...

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54 Using the System Setup Program NOTE: For further specifications see UEFI Shell Specification at uefi.org/specs/. Load Optimal Defaults Restore/Load Default values for all the setup options. Load Customized Defaults Restore the User Defaults t...

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Using the System Setup Program 55 POST Error Handling This section provides information on POST error message and handling. Error Messages Error messages are displayed at POST under the following fail conditions: • Hard drive is not present in syst...

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56 Using the System Setup Program Figure 2-1. POST Error Codes Status Code Description 0x90 Boot Device Selection (BDS) phase is started 0x91 Driver connecting is started 0x92 PCI Bus initialization is started 0x94 PCI Bus Enumeration 0x95 PCI ...

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Using the System Setup Program 57 0x9D USB Enable 0xA0 IDE initialization is started 0xA1 IDE Reset 0xA2 IDE Detect 0xA3 IDE Enable 0xA4 SCSI initialization is started 0xA5 SCSI Reset 0xA6 SCSI Detect 0xA7 SCSI Enable 0xA8 Setup Verifying Password ...

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58 Using the System Setup Program Command Line Interfaces for Setup options The SETUP menu provides setup options through the system configuration utility (syscfg), included in the Dell OpenManage Deployment Toolkit (DTK). Users can use the utility...

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Installing System Components 59 3 Installing System Components Safety Measures System components and electronic circuit boards can be damaged by discharges of static electricity. Working on systems that are still connected to a power supply can be ...

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60 Installing System Components Inside the System Figure 3-1. Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product docum...

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Installing System Components 61 Sled Configuration The following illustrations show the two server sled options and the sled numbering in each option. Figure 3-2. PowerEdge C5220 8-Sled SKU NOTE: Sled SKU may also include an LSI 2008, 1GbE or 10Gb...

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62 Installing System Components Sleds Removing a Sled 1 Press the release latch down  . 2 Pull the sled out of the system  . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting...

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Installing System Components 63 Installing a Sled Push the sled into the system until flush with the case and the release latch locks. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting...

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64 Installing System Components Memory Modules Supported DIMM Configuration The following DIMM configurations are supported by the system. Figure 3-4. DIMM Slot Configuration DIMM Population Rules For a single DIMM, only install in DIMM A1. For two...

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Installing System Components 65 Supported Memory NOTE: Only Intel Xeon E3-1200v2 family of products support 1600 MHz memory. Supported Memory Configura- tion Memory Type/Size CPU DIMMs Type Memory Speed (MHz) Rank Type (x8, x4) Component Density ...

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66 Installing System Components 12 sled DDR3 ECC UDIMM/2048 MB*1 11 VLP UDIMM 1333/ 1600 2R x8 1Gb 2G • 12 sled DDR3 ECC UDIMM/2048 MB*2 12 VLP UDIMM 1333/ 1600 2R x8 1Gb 4G • • 12 sled DDR3 ECC UDIMM/2048 MB*3 13 VLP UDIMM 1333/ 1600 ...

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Installing System Components 67 Removing a Memory Module 1 Remove the sled from the system. See "Sled Configuration" on page 61. 2 Push the locking latches of the DIMM slot outwards. See Figure 3-5. 3 Remove the memory module from the syste...

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68 Installing System Components Replacing a Memory Module The system board has four slots in two channels for the installation of memory modules. See "System Board Jumpers and Connectors" on page 111 for the location of the memory modules...

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Installing System Components 69 Hard Drives The following are examples showing the installation and removal procedures for the 2.5-inch and the 3.5-inch hard drives. Removing a 2.5-inch Hard Drive NOTE: Mixing SATA and SAS hard drive on the 2.5 an...

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70 Installing System Components 5 Remove the four screws from the 2.5-inch hard drive bracket, then detach the hard drive from the bracket. HDD0 2.5” HDD HDD1 2.5” HDD HDD2 2.5” HDD HDD3 2.5” HDD ...

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Installing System Components 71 Installing a 2.5-inch Hard Drive 1 Align the 2.5-inch hard drive bracket on the new hard drive then replace the four screws. 2 Connect the hard drive to the hard drive board in the sled. 3 Replace the sled hard driv...

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72 Installing System Components Removing a 3.5-inch Hard Drive NOTE: Mixing SATA and SAS hard drives on the 2.5 and 3.5-inch hard drive board is not supported. 1 Remove the sled from the system. See "Sled Configuration" on page 61. 2 Rem...

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Installing System Components 73 3 Remove the hard drive cables from the cable clips. 4 Disconnect the hard drive cables from the hard drive board and system board  then lift the hard drive out of the sled  . 5 Disconnect the hard drive ca...

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74 Installing System Components Installing a 3.5-inch Hard Drive 1 Connect the hard drive cables A and B to a new hard drive. 2 Place the hard drive in the sled  then connect the hard drive cables to the hard drive board and system board  ....

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Installing System Components 75 3 Insert the hard drive cables into the cable clips. 4 Replace the hard drive bracket screws underneath the sled. HDD0HDD0HDD0 3.5” HDD 3.5” HDD3.5” HDD HDD1 HDD1HDD1 3.5” HDD 3.5” HDD 3.5” HDD ...

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76 Installing System Components Hard Drive Boards Removing a 2.5-inch Hard Drive Board 1 Remove the hard disks. See "Hard Drives" on page 69. 2 Disconnect the four SATA cables between the hard drive board and the system board. 3 Remove the...

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Installing System Components 77 Installing a 2.5-inch Hard Drive Board 1 Holding the board by the edges, place the hard drive board into the sled and connect to the system board  . 2 Replace the eight screws to secure it in place  . 3 Connec...

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78 Installing System Components Installing a 3.5-inch Hard Drive Board 1 Unpack the new hard drive board. 2 Holding the board by the edges, place the hard drive board into the sled and connect to the system board  . 3 Replace the eight screws to...

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Installing System Components 79 Heat Sinks The following procedure as illustrated with an air shroud only applies to the 12-sled SKU system(Table 3-1). The 8-sled SKU does not require an air shroud. Removing a Heat Sink/Shroud 1 Remove the required...

[Page 80] Dell PowerEdge C5220

80 Installing System Components 3 Remove the heat sink/shroud assembly by tilting the backend up to clear the shroud from under the sled flange and then lift upwards  . Figure 3-6. Removing a heat sink/shroud ...

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Installing System Components 81 Installing a Heat Sink/Shroud 1 Use a lint-free cloth, remove thermal grease from the heat sink. 2 Apply new thermal grease evenly to the center of the top new processor. 3 Position heat sink/shroud assembly at a sligh...

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82 Installing System Components Figure 3-8. Final installed view of a heat sink/shroud The following procedure as illustrated with an air shroud only applies to the 12-sled SKU system. The 8-sled SKU does not require an air shroud. ...

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Installing System Components 83 Removing a Heat Sink 1 Remove the required sled from the system. See "Sled Configuration" on page 61. 2 Loosen the four captive screws on the heat sink  . 3 Remove the heat sink  . Figure 3-9. Removi...

[Page 84] Dell PowerEdge C5220

84 Installing System Components Installing a Heat Sink 1 Use a lint-free cloth, remove thermal grease from the heatsink. 2 Apply new thermal grease evenly to the center of the top new processor. 3 Place the new heatsink onto the system board  . 4...

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Installing System Components 85 Processors Removing a Processor 1 Remove the heatsink. See "Removing a Heat Sink/Shroud" on page 79. 2 Release the locking latch. 3 Remove the processor. CAUTION: Many repairs may only be done by a certified...

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86 Installing System Components Installing a Processor 1 Place the new processor into the socket. 2 Close the locking latch. CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not t...

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Installing System Components 87 Mezzanine Cards Replacing a Mezzanine Card (Optional) A mezzanine card is an optional component and can only be installed in an 8-sled system board. System components and electronic circuit boards can be damaged by d...

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88 Installing System Components Figure 3-11. Installing a Linking Board in a Mezzanine Card 6 Flip the mezzanine assembly over and align over the two guide pins on the sled, see following image. Figure 3-12. Installing a Mezzanine Assembly in a Sled...

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Installing System Components 89 Figure 3-13. Securing a Mezzanine Assembly 8 Secure the assembly to the sled assembly with the provided screw. Removing a 1 GbE and 10 GbE Mezzanine Card Prior to removing a mezzanine card, you must first remove the sl...

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90 Installing System Components Figure 3-14. Removing a 1/10 GbE Mezzanine Assembly 3 Flip the assembly over and remove the provided screw securing the linking board. 4 Remove the linking board from the mezzanine card. 5 Remove the provided screws ...

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Installing System Components 91 Installing a SAS Mezzanine Card with 2.5" HDD Prior to installing a mezzanine card, you must first remove the sled board from the chassis, see "Removing a Sled" on page 62. 1 Remove the mezzanine card f...

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92 Installing System Components Figure 3-17. Installing a SAS Mezzanine Assembly in a Sled NOTE: The I/O screw bracket tab must be behind the mezzanine bracket. 8 Align the linking board over the sled and insert. 9 Secure the assembly to the sled w...

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Installing System Components 93 Routing the 2.5" SAS Mezzanine Cables After installing a mezzanine card, you need to route the SAS cabling as depicted in the following figure. Figure 3-18. SAS Mezzanine Cable Routing Removing a SAS Mezzanine C...

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94 Installing System Components Figure 3-19. Removing a SAS Mezzanine Assembly in a Sled 3 Flip the assembly over and remove the provided screw securing the linking board. 4 Remove the linking board from the mezzanine card. 5 Disconnect the SAS cab...

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Installing System Components 95 Figure 3-20. Removing a SAS Mezzanine Card Installing a SAS Mezzanine Card with 3.5" HDD Prior to installing a mezzanine card, you must first remove the sled board from the chassis, see "Removing a Sled"...

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96 Installing System Components Figure 3-21. Inserting a Linking Board on a 3.5" SAS Mezzanine Card 8 Flip the mezzanine assembly over and align over the two guide pins on the sled, see following image. 9 Align the linking board over the sled a...

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Installing System Components 97 Routing the 3.5" SAS Mezzanine Cables After installing a mezzanine card, you need to route the SAS cabling as depicted in the following figure. Figure 3-23. SAS Mezzanine Cable Routing Removing a SAS Mezzanine C...

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98 Installing System Components 2.5” SAS Cable Figure 3-24. 2.5" SAS Cable 3.5” SAS Cable 1 The 3.5" SAS cable 1 is connected to the HDD0 connector. Figure 3-25. 3.5” SAS Cable 1 (SAS to HDD0) 3.5” SAS Cable 2 The 3.5" SAS cabl...

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Troubleshooting 99 4 Troubleshooting Troubleshooting Sequence Server Boot Issues System Does Not Boot After Initial Installation Power Connector Not Plugged In Memory Issues Monitor Issues Power Supply and Chassis Issues Cable Issues Electrical Short...

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100 Troubleshooting Memory Issues If you have installed incompatible memory modules, the system may not boot. Verify the memory you've installed has been tested with your system board. If the installed memory is compatible, remove and reinstal...