Dell PowerEdge C8000 Owner's Manual

[Page 1] Dell PowerEdge C8000

Dell PowerEdge C8220 Hardware Owner’s Manual Regulatory Model: B05B Regulatory Type: B05B001 ...

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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: ...

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Contents 3 Contents 1 About Your System . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup. . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 NIC Indicator Codes . . . . . . . . . . . . . . . ...

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4 Contents BMC . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Other Information You May Need . . . . . . . . . . . . 43 2 Using the System Setup Program . . . . . 45 System Setup Menu . . . . . . . . . . . . . . . . . . . 45 Sys...

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Contents 5 Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 86 Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . 88 Command Line Interfaces for System Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . 90 IPMI ...

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6 Contents Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 135 Removing the Cooling Shroud . . . . . . . . . . 135 Installing the Cooling Shroud . . . . . . . . . . . 136 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . 137...

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Contents 7 SD Card Reader . . . . . . . . . . . . . . . . . . . . . 158 Removing the SD Card Reader . . . . . . . . . . . 158 Installing the SD Card Reader . . . . . . . . . . . 160 Removing the SD Card Reader Support Bracket . . . . . . . . . ...

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8 Contents 4 Troubleshooting. . . . . . . . . . . . . . . . . . . 177 Safety First—For You and Your System . . . . . . . . 177 Installation Problems . . . . . . . . . . . . . . . . . 177 Troubleshooting System Startup Failure . . . . . . . ....

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Contents 9 5 Jumpers and Connectors . . . . . . . . . . . 195 System Board Jumper Settings . . . . . . . . . . . . . 195 System Board Connectors . . . . . . . . . . . . . . . . 197 Interposer Extender Connectors . . . . . . . . . . . . . 199 SD...

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10 Contents ...

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About Your System 11 1 About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. The SAS/SATA card or PXE hotkey support are available only in the BIOS boot mode. Hotkey fu...

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12 About Your System Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 USB connectors Connects USB devices to the system. The ports are USB 2.0 compliant. ...

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About Your System 13 5Power-on indicator/ power button The power-on indicator lights when the sled power is on. The power-on indicator lights amber when the system critical event occurs. The power button turns the compute sled on. NOTE: When ...

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14 About Your System NIC Indicator Codes Figure 1-2. NIC Indicators 1 link indicator 2 activity indicator Indicator Status Indicator Code Link indicator Solid amber Linking at 100 Mbps port speed Solid green Linking at 1 Gbps port speed (maximum) Bl...

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About Your System 15 Figure 1-3. NIC Indicators (BMC management port) 1 link indicator 2 activity indicator Indicator Status Indicator Code Link indicator Blinking amber Linking at 10 Mbps port speed Blinking green Linking at 100 Mbps port speed (max...

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16 About Your System Power and System Board Indicator Codes The indicators on the front of the sled display status codes during system startup. For location of the indicators on the front panel, see Figure 1-1. Table 1-1. Power and System Board Ind...

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About Your System 17 BMC Heartbeat Indicator Codes The system board includes a BMC heartbeat indicator (LED17) for debugging the Baseboard Management Controller (BMC). The BMC heartbeat indicator lights green when power is supplied to the sled and ...

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18 About Your System Service Tag The following illustration provides location of the Service Tag number on the C8220 single-wide compute sled. Figure 1-5. Service Tag Location for C8220 Single-Wide Compute Sled ...

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About Your System 19 POST Error Code Collecting System Event Log for Investigation Whenever possible, the system BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-b...

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20 About Your System 0012h Local Console Output Error Pause Video device initialization failed See "Troubleshooting the Video Subsystem" on page 178. If the problem persists, see "Getting Help" on page 203. 0013h ISA IO Con...

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About Your System 21 0019h USB Read Error Pause USB port initialization failed See "Troubleshooting a USB Device" on page 178. If the problem persists, see "Getting Help" on page 203. 001Ah USB Write Error Pause USB port init...

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22 About Your System 0020h Keyboard Stuck Key Error Pause Keyboard key stuck Disconnect and reconnect the the keyboard to the compute sled. If the problem persists, see "Getting Help" on page 203. 0021h Keyboard Locked Error Pause Ke...

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About Your System 23 0027h PCI IO Controller Error Pause PCI device initialization failed See "Troubleshooting Expansion Cards" on page 189. If the problem persists, see "Getting Help" on page 203. 0028h PCI IO Read Error P...

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24 About Your System 002Eh Microcode Update Error Pause Processor microcode update error Check microcode. A BIOS update is required. If the problem persists, see "Getting Help" on page 203. 002Fh No Microcode Be Updated Pause Process...

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About Your System 25 8015h SATA 3 Device Not Found Pause SATA 3 device not found Check if the SATA port 3 is enabled. See "SATA Configuration" on page 67. Install a SATA device to SATA port 3. If the problem persists, see "Getti...

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26 About Your System 8020h Supervisor and User Passwords have been cleared Pause Supervisor and User Passwords have been cleared Reset password. See "System Board Jumper Settings" on page 195. If the problem persists, see "Ge...

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About Your System 27 System Event Log Processor Error Message: “Processor Sensor, IERR error, Processor 1” Table 1-2. Processor Error Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS ...

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28 About Your System Memory Ecc Message: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1” Table 1-3. Memory ECC Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by...

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About Your System 29 9 Event Data2 XXh Bit 7:4 0x00: SBE warning threshold 0x01: SBE critical threshold 0x0F: Unspecified Bit 3:0 0x00: CPU1 DIMM A1-8 slots (1~8) 0x01: CPU2 DIMM B1-8 slots (9~16) 0x02: CPU3 DIMM C1-8 slots (17~24) 0x03: CPU4...

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30 About Your System PCIe Error Message: “Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus# ” Table 1-4. PCIe Error Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Eve...

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About Your System 31 IOH Core Error Message: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error ” Table 1-5. IOH Core Error Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BI...

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32 About Your System SB Error Message: “Critical Interrupt Sensor, Correctable, MCU Parity Error ” Table 1-6. SB Error Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message ...

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About Your System 33 POST Start Event Message: “System Event, POST starts with BIOS xx.xx.xx” Table 1-7. POST Start Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Messa...

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34 About Your System POST End Event Table 1-8. POST End Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision. 04h for t...

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About Your System 35 POST Error Code Event Message: “System Firmware Progress, POST error code: UBLBh.” Table 1-9. POST Error Code Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIO...

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36 About Your System BIOS Recovery Event Table 1-10. BIOS Recovery Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision....

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About Your System 37 ME Fail Event SEL Generator ID Table 1-11. BIOS Recovery Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Forma...

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38 About Your System BMC The following table includes an overview of the system sensors. In the Offset column: • SI = Sensor Initialization • SC = Sensor Capabilities • AM = Assertion Mask • DM = Deassertion Mask • RM = Reading Mask • TM ...

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About Your System 39 Table 1-14. Sensor Summary (continued) Sensor Number Sensor Name Sensor Type Event/Reading Type Offset 04h CPU ERR2 Processor (07h) Sensor-specific (6Fh) SI: 01h SC: 40h AM: 0001h DM: 0000h RM: 0001h 05h 12V Standby Voltage (02...

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40 About Your System Table 1-15. Sensor Summary (continued) Sensor Number Sensor Name Sensor Type Event/Reading Type Offset 09h 3.3V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh 0Ah Battery low Battery (29h) Se...

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About Your System 41 Table 1-16. Sensor Summary (continued) Sensor Number Sensor Name Sensor Type Event/Reading Type Offset 43h DIMM ZONE 1 Temp Temperature (01h) Threshold (01h) SI: 7Fh SC: 68h AM: 0A80h DM: 0A80h TM: 3838h 44h DIMM ZONE 1 Temp T...

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42 About Your System Table 1-17. Sensor Summary (continued) Sensor Number Sensor Name Sensor Type Event/Reading Type Offset A1h Soft Reset System Boot/ Restart Initiated (1Dh) Sensor-specific (6Fh) SI: 01h SC: 40h AM: 0004h DM: 0000h RM: 0004h A2h...

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About Your System 43 Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Getting Started Gu...

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44 About Your System ...

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Using the System Setup Program 45 2 Using the System Setup Program The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the ...

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46 Using the System Setup Program • When changing the password or making other changes to the security setup NOTE: Only items in brackets [ ] can be modified, Items that are not in brackets are display only. System Setup Options at Boot You ca...

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Using the System Setup Program 47 General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>. The General Help screen lists the...

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48 Using the System Setup Program Enabling and Configuring Console Redirection Via COM1 To activate console redirection via COM1, you must configure the following settings: 1 Connect the serial cable to the serial port and host system. See Figure 1...

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Using the System Setup Program 49 5 In the Remote Access Configuration screen, verify the following settings: • Remote Access: Enabled • Serial port number: COM2 as SOL • Serial Port Mode: 115200 8,n,1 • Flow Control: None • Redirection Aft...

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50 Using the System Setup Program • Terminal Type: ANSI See "Remote Access Configuration" on page 83 for details. Make sure the last four options syncs with the host and client. 6 In the Server screen, select BMC LAN Configuration and ...

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Using the System Setup Program 51 See "Remote Access Configuration" on page 83 for details. Make sure the last four options syncs with the host and client. 6 In the Server screen, select BMC LAN Configuration and press <Enter>. 7 I...

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52 Using the System Setup Program Main Menu The main menu displays information about your system boards and BIOS. Main Screen NOTE: Press <Alt><H> to enter the BIOS debug mode and reset the BIOS to default settings. NOTE: The option...

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Using the System Setup Program 53 System Settings Option Description System Date Scroll to this item to adjust the date. Use <Enter>, <Tab> or <Shift><Tab> to select a field. Use [+] or [-] to configure system date. System T...

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54 Using the System Setup Program System Memory Speed Displays the maximum speed of your system memory. System Memory Voltage Displays the maximum voltage of your system memory. Option Description ...

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Using the System Setup Program 55 Advanced Menu The advanced menu displays a table of items that defines advanced information about your system. Scroll to this item and press <Enter> to view the following screen. CAUTION: Making incorrect s...

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56 Using the System Setup Program Power Management Scroll to this item and press <Enter> to view the following screen. Power Management Option Description Power Management (OS Control default) Select a system power management mode. • Maximu...

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Using the System Setup Program 57 CPU Power Capping (P-State 0 default) Select a processor performance state (P-state). Options are [P-State 0], [P-State 1], [P-State 2], [P-State 3] and [P-state 4]. NOTE: This option is enabled when Power Managem...

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58 Using the System Setup Program Chassis Power Management Scroll to this item and press <Enter> to view the following screen. Chassis Power Management Option Description Chassis PSU Configuration Press <Enter> to configure the chassis p...

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Using the System Setup Program 59 Chassis PSU Configuration Scroll to this item and press <Enter> to view the following screen. Chassis PSU Configuration Option Description Required Power Supplies (1 default) Select the number of power supplie...

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60 Using the System Setup Program Power Capping Scroll to this item and press <Enter> to view the following screen. Power Capping Option Description Chassis Level Capping (Disabled default) Enables or disables chassis level capping. Sled Powe...

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Using the System Setup Program 61 Emergency Throttling Scroll to this item and press <Enter> to view the following screen. Emergency Throttling Option Description Sled Level Policy (Chassis Level default) Select a sled level policy when an eme...

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62 Using the System Setup Program CPU Configuration Scroll to this item and press <Enter> to view the following screen. CPU Configuration Chassis Level Policy (Throttling default) Select a chassis level policy when an emergency throttle event...

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Using the System Setup Program 63 Frequency Ratio (Auto default) Sets the frequency multipliers as maximum level. Max CPUID Value Limit (Disabled default) Some OS, which is (NT4), fails if the value returned in EAX is >3 when CPUID instructio...

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64 Using the System Setup Program Prefetch Configuration Scroll to this item and press <Enter> to view the following screen. Prefetch Configuration Direct Cache Access (Enabled default) Enables or disables the direct cache access. Hyper-Threa...

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Using the System Setup Program 65 Memory Configuration Scroll to this item and press <Enter> to view the following screen. Memory Configuration Hardware Prefetcher (Enabled default) Enables or disables the speculative unit within the processo...

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66 Using the System Setup Program Memory Turbo Mode (Disabled default) Enables or disables the memory turbo mode. Memory Throttling Mode (Enabled default) Enables or disables the memory to run in closed-loop thermal throttling mode. Memory Operat...

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Using the System Setup Program 67 SATA Configuration Scroll to this item and press <Enter> to view the following screen. ...

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68 Using the System Setup Program SATA Configuration Option Description Embedded SATA Controller (AHCI default) Select an operation mode for the onboard SATA controller. • Off: Disables the SATA controller. This token applies to the first onbo...

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Using the System Setup Program 69 SATA Port 2 (Auto default) When set to off, turns off the 3rd Serial ATA drive controller. When set to auto, enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error if not pr...

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70 Using the System Setup Program PCI Configuration Scroll to this item and press <Enter> to view the following screen. PCI Configuration Option Description Embedded Network Devices Press <Enter> to configure available network drives. NI...

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Using the System Setup Program 71 PCI Slot Configuration Press <Enter> to configure PCI Express devices. NOTE: When you install a MIC GPGPU card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option. PCIe Genera...

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72 Using the System Setup Program Embedded Network Devices Scroll to this item and press <Enter> to view the following screen. ...

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Using the System Setup Program 73 Embedded Network Devices iSCSI Remote Boot Option Description Embedded NIC1 (Enabled with PXE default) Enables or disables the onboard NIC1 controller. • Enabled with PXE: Allows you to enable the system’s pr...

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74 Using the System Setup Program Gateway Sets the IP gateway for the static IP address. Target IP Sets the name for the target IP. Target IP Address Sets the target’s IP address. Target Port Sets the target port. Boot LUN Sets the hexadecimal...

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Using the System Setup Program 75 Active State Power Management Configuration Scroll to this item and press <Enter> to view the following screen. Active State Power Management Configuration Option Description PCIe Slot ASPM (Disabled default)...

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76 Using the System Setup Program PCI Slot Configuration Scroll to this item and press <Enter> to view the following screen. PCI Slot Configuration Option Description PCIe Slot1 (Enabled default) Enables or disables the PCIe slot1. Options are...

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Using the System Setup Program 77 USB Configuration Scroll to this item and press <Enter> to view the following screen. USB Configuration Option Description Embedded USB Controller (Enabled default) Enables or disables the onboard USB control...

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78 Using the System Setup Program Security Menu The security menu enables you to set the security parameters. Scroll to this item and press <Enter> to view the following screen. Security Settings Option Description Supervisor Password Indicate...

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Using the System Setup Program 79 Change Supervisor You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup...

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80 Using the System Setup Program Server Menu The server menu enables you to configure compute sled parameters. Scroll to this item and press <Enter> to view the following screen. Server Settings Option Description Status of BMC Displays BMC s...

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Using the System Setup Program 81 ACPI SPMI Table (Enabled default) When enabled, BIOS enables Advanced Configuration and Power Interface (ACPI) Service Processor Management Interface (SPMI) table for IPMI driver installation. When disabled, BIOS...

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82 Using the System Setup Program Set BMC LAN Configuration Scroll to this item and press <Enter> to view the following screen. Set BMC LAN Configuration Option Description Channel Number Displays the channel number used for BMC LAN. Channel N...

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Using the System Setup Program 83 Remote Access Configuration Scroll to this item and press <Enter> to view the following screen. Remote Access Configuration Gateway Address Sets the IP gateway for the static IP address. IPv6 Mode (Disabled d...

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84 Using the System Setup Program Serial port number (COM1 default) Select a serial port for console redirection. • COM1: Enables console redirection via COM1. See token D7h. • COM2 as SOL: Enables console redirection via COM2. Serial Port A...

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Using the System Setup Program 85 View System Log Scroll to this item and press <Enter> to view the following screen. View System Log Option Description View BMC SEL Event Log View all events in the BMC system event log. Clear BMC SEL Event ...

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86 Using the System Setup Program Boot Menu The boot menu enables you to set POST boot parameters. Scroll to this item and press <Enter> to view the following screen. Boot Settings Option Description Quiet Boot (Enabled default) Enable this i...

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Using the System Setup Program 87 Boot Mode (BIOS default) Select a system boot mode. • BIOS : The standard BIOS-level boot interface •UEFI: A n enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specificatio...

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88 Using the System Setup Program Exit Menu Scroll to this item and press <Enter> to view the following screen. Exit Options Option Description Save Changes and Exit Highlight this item and press <Enter> to save any changes that you have...

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Using the System Setup Program 89 Save Changes Select this item and press <Enter> to save changes you have made without leaving the setup utility. Discard Changes Select this item and press <Enter> to discard any changes you have made w...

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90 Using the System Setup Program Command Line Interfaces for System Setup Options The options in the System Setup menu allows you to control the System Configuration Utility (syscfg). This utility is included in the Dell OpenManage Deployment Too...

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Using the System Setup Program 91 0052 N/A For the next system boot, set the IPL priority to: hard disk then option ROMs (if the devices are available). 0053 N/A For the next system boot, set the IPL priority to: Network, hard disk, RAID,USB storag...

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92 Using the System Setup Program 00BB Embedded NIC2 Enables the onboard NIC2 controller, but disables the NIC associated PXE or RPL boot-ROM. 00BC Embedded NIC2 Enables the onboard NIC2 controller (full-function), including its PXE boot-ROM. 00BF ...

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Using the System Setup Program 93 011B SATA Port2 Turns off the 3rd Serial ATA drive controller. 011C SATA Port2 Enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error appears if not present). 011D SATA Port3 T...

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94 Using the System Setup Program 013F Memory Remapping (3GB~4GB) When enabled, memory remapping relocates memory space (3GB - 4 GB) to the space above 4 GB. 0140 Execute-Disable (XD) Bit Capability When disabled, the Intel processors supportin...

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Using the System Setup Program 95 0173 Hardware Prefetcher Disables the processor’s HW prefetcher.. 0174 Hardware Prefetcher Enables the processor’s HW prefetcher.. 0178 Remote Access Enables serial console redirection. 0189 External USB PORT2...

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96 Using the System Setup Program 01DA Embedded NIC1 Enables NIC1 with iSCSI Remote Boot. 01DB Embedded NIC2 Enables NIC2 with iSCSI Remote Boot. 01EA Turbo Mode Disables memory turbo mode. It disables the processor core to increase its frequency. 0...

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Using the System Setup Program 97 022E Boot Mode Enables booting to legacy mode, ensures compatibility with operating systems that do not support UEFI. 0231 Active Processor Cores Four cores of the processor are enabled This applies to Quad-core p...

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98 Using the System Setup Program 0260 Advanced ECC Mode Selects Advanced ECC (i.e. Lockstep, Chipkill) as the memory operating mode. 026A Coherent HT Link Speed Sets to support HyperTransport 1 specification. 026B Coherent HT Link Speed Sets to...

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Using the System Setup Program 99 02A9 DRAM Prefetcher Disables DRAM references from triggering DRAM prefetch requests. 02AA DRAM Prefetcher Turns on the DRAM prefetch unit in the Northbridge. 02AB HW Prefetch Training on SW Disables hardware pref...

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100 Using the System Setup Program 02CA QPI Bandwidth Priority Sets to I/O for I/O-intensive applications. 02CE DCU IP Prefetcher Enables the DCU IP Prefetcher. (default) 02CF DCU IP Prefetcher Disables the DCU IP Prefetcher. 401A Terminal Type T...