Dell PS6500 Hardware Manual

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PS6500 Storage Arrays Hardware Maintenance 110-0118-EN-R2 ...

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ii Copyright 2010 Dell, Inc. All rights reserved. Dell is a trademark of Dell, Inc. EqualLogic is a registered trademark. All trademarks and registered trademarks mentioned herein are the property of their respective owners. Information in this d...

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i Table of Contents Preface ...................................................................................................................................................... iii Audience ............................................................

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PS6500 Hardware Maintenance ii 4 Maintaining Power Supply and Cooling Modules .......................................................................................... 4-1 Power Supply and Cooling Module LEDs.........................................

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iii Preface This manual describes how to maintain the PS6500 storage array hardware, including disks, channel cards, EIP card, control modules, and power supply and cooling modules. It also provides basic information about operating an array. Audie...

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PS6500 Hardware Maintenance Preface iv PS Series arrays optimize resources by automating performance and network load balancing. Additionally, PS Series arrays offer all-inclusive array management software, host software, and free firmware updates...

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PS6500 Hardware Maintenance Preface v Related Documentation For detailed information about PS Series arrays, groups, volumes, array software, and host software, see the following documentation: Technical Support and Customer Service Dell's supp...

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PS6500 Hardware Maintenance Preface vi Note: If you do not have an Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Use the following procedure to contact Dell for sales, ...

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1–1 1 Basic Array Information This chapter includes information about the location and basic operation of the replaceable components in a PS6500 storage array, technical specifications, power on and off operations, and how to return failed compon...

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PS6500 Hardware Maintenance Basic Array Information 1-2 If a field-replaceable component fails, contact your PS Series support provider for information about obtaining a replacement component. Notes: Do not remove a component until you are ready t...

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PS6500 Hardware Maintenance Basic Array Information 1-3 Hardware Status LEDs Figure 1-4 shows a detail view of the hardware status LEDs. Figure 1-4: PS6500 Hardware Status LEDs Hardware status LEDs. These LEDs indicate when hardware problems occur. ...

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PS6500 Hardware Maintenance Basic Array Information 1-4 LCD Panel Display The LCD panel, located on the array front panel behind the bezel, provides information about array hardware status. If the array is in standby mode, the word “standby” ap...

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PS6500 Hardware Maintenance Basic Array Information 1-5 Figure 1-8: LCD Panel – Disk Drive and Power Supply Failures Table 1-1 describes the icons used in the LCD panel and the accompanying text. Note: For detailed information about a hardware fa...

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PS6500 Hardware Maintenance Basic Array Information 1-6 Enclosure Switch Settings Enclosure switches are located between the disk drives and the power supply and cooling modules. You access the switches by removing the bezel and opening the chassis...

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PS6500 Hardware Maintenance Basic Array Information 1-7 Figure 1-10: Serial Number Label The serial number is also displayed in the Group Manager GUI. See the Group Administration manual for more information. Protecting Hardware from Electrostatic ...

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PS6500 Hardware Maintenance Basic Array Information 1-8 Removing and Installing the Bezel You must remove the bezel to access the array front panel, which shows the LCD panel and disk activity LEDs and provides access to the power button. Also, you...

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PS6500 Hardware Maintenance Basic Array Information 1-9 Figure 1-14: Detaching the Bezel from the Chassis To install and lock the bezel: 1. Facing the front of the rack, fit the right side of the bezel into the right side of the chassis. 2. Push the...

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PS6500 Hardware Maintenance Basic Array Information 1-10 Figure 1-15: Opening the Chassis 2. Hold the chassis handles on the right side and the left side of the front panel and pull the chassis toward you, exposing the disk drives. To close and loc...

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PS6500 Hardware Maintenance Basic Array Information 1-11 Figure 1-16: Cable Management System – Not Installed The cable management system attaches to the rear of the array chassis and to the rack rails. See Figure 1-17. Figure 1-17: Cable Manageme...

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PS6500 Hardware Maintenance Basic Array Information 1-12 Figure 1-18: Routing Path on the Cable Management System Connect all three fasteners on the arm and place the cables below the arms. See Figure 1-19. Figure 1-19: Attaching the Hook-and-Loop F...

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PS6500 Hardware Maintenance Basic Array Information 1-13 Turning on Power to an Array There are two power modes for a PS6500 array: • Standby mode. An array enters standby mode if you turn off power, but two or more functioning power supply and c...

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PS6500 Hardware Maintenance Basic Array Information 1-14 The serial connection must have the following characteristics: – 9600 baud –One STOP bit – No parity – 8 data bits – No flow control 2. When prompted, log in to a group administrati...

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2–1 2 Maintaining Disk Drives Each PS6500 array includes 48 hot-swappable disk drives. See the PS Series Release Notes for the latest information about disk drive support. You access disk drives from the front of the array after removing the beze...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-2 Figure 2-3: Disk LED Table 2-1 explains how to interpret the LEDs that indicate disk status. Table 2-1: PS6500 Disk Drive Status LED Descriptions Disk Drive Status You can identify a disk dr...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-3 If a disk drive fails, contact your PS Series support provider for a replacement. Disk Drive Numbering Disk drives are numbered from 0 to 47, starting from the left side of the array, going fro...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-4 Disk Drive Requirements Follow these disk drive handling requirements: • Protect disk drives from electrostatic discharge. When handling a disk drive, always wear an electrostatic wrist stra...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-5 Figure 2-5: Identifying and Removing the Correct Drive 6. Open the disk drive release lever by sliding the latch toward the front of the array and pulling up the latch arm. This will disengag...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-6 8. Holding the sides of the disk drive, pull up and remove the drive from the slot. Caution: Do not pull the drive up by the lever. See Figure 2-6. Figure 2-6: Wrong Way to Hold a Disk Drive...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-7 Return the failed drive in the packaging in which the replacement drive was shipped. Contact your PS Series support provider for information about returning hardware. Installing Disk Drives To...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-8 c. Slide the replacement disk drive gently into the slot until you feel resistance (2). d. Push the disk drive the rest of the way into place. The lever should still be open. Do not force the ...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-9 f. Holding the latch open, lower the lever until the drive is fully seated and flush with the other drives (5). Keep holding the latch open. g. Push the latch forward (6). h. Make sure it eng...

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PS6500 Hardware Maintenance Maintaining Disk Drives 2-10 If you install a disk drive in an array that is an active group member, the drive will be automatically configured into a RAID set when you close the chassis. If you install a disk drive duri...

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3–1 3 Maintaining Control Modules A PS6500 array includes two hot-swappable control modules. One functioning control module is required for array operation. You access control modules from the rear of the array. Each control module includes: • ...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-2 • Each Ethernet port has two LEDs that show the network interface status. See Figure 3-1 and Table 3-2. In addition, on the bottom front of the array, in the center, the control module...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-3 Identifying Control Module Failures You can identify a failure in a control module by: • LEDs. If a control module fails, the control module hardware status LED on the array is orange or ...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-4 To display the firmware version running on an array, examine the GUI Member Controllers window or use the CLI member select show controllers command. Control Module Handling Requirements ...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-5 To remove a control module: 1. Open the control module latches by squeezing together the release mechanism for each latch and then rotating each latch outwards.This will disengage the cont...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-6 4. If you are replacing a failed control module, remove the micro SD card from the failed control module as described in Replacing the MicroSD Card on page 3-7 and install it in the replac...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-7 Figure 3-6: Installing a Control Module 4. Rotate each latch toward the array until the latches are closed and the control module is completely seated in the slot. 5. Connect the network ...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-8 You can partially or completely remove a control module without shutting down the array if the remaining control module has at least one connected and functioning network interface. If you...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-9 Inserting the MicroSD Card 1. Align the replacement microSD card so the arrow on the card points towards the housing (Figure 3-8). 2. Firmly press the card into the housing until it clicks ...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-10 Network Requirements and Recommendations The minimum network configuration for a PS Series array consists of a connection between Ethernet 0 on each control module and a computer or a net...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-11 Connecting Network Cables A PS6500 must have at least one and can have up to four active network connections at one time. Multiple network connections are recommended for performance and ...

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PS6500 Hardware Maintenance Maintaining Control Modules 3-12 Figure 3-10: Recommended PS6500 Network Configuration ...

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4–1 4 Maintaining Power Supply and Cooling Modules A PS6500 array includes three hot-swappable, redundant power supply and cooling modules. All three power supply and cooling modules must remain installed. Two functioning power supply and cooling...

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PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules 4-2 Power Supply and Cooling Module Status You can identify a failure on a power supply and cooling module by: • LEDs. The power supply and cooling module hardware status LED...

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PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules 4-3 Caution: You should replace a faulty power supply and cooling module with a functioning module as soon as possible because another module failure will cause the array to s...

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PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules 4-4 Note: You can detach one side of the cable management system from the rear chassis flange and carefully pull it away from the rear of the array to provide access to the p...

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PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules 4-5 2. Carefully slide the module partially into the slot. 3. Squeeze together the module latches to release the handle and then rotate the handle downwards. See Figure 4- 4. 4...

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PS6500 Hardware Maintenance Maintaining Power Supply and Cooling Modules 4-6 In addition, use the cable management system to organize your power cables. See Using the Cable Management System on page 1-10 for more information. Note: If you detache...

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5–1 5 Maintaining Channel Cards A PS6500 array includes two hot-swappable, redundant channel cards. Channel cards distribute connections from the control modules to the disk drives. Each channel card has redundant paths to all the disk drives for...

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PS6500 Hardware Maintenance Maintaining Channel Cards 5-2 Channel card LEDs are described in Table 5-1. The LCD panel on the front panel (located behind the bezel) shows additional information about channel card failures. Channel Card Status You c...

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PS6500 Hardware Maintenance Maintaining Channel Cards 5-3 Channel Card Handling Requirements Follow these channel card handling requirements: • Protect channel cards from electrostatic discharge. When handling a channel card, always wear an elect...

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PS6500 Hardware Maintenance Maintaining Channel Cards 5-4 Figure 5-3: Opening the Channel Card Latches 5. Hold the channel card by the plastic handle and carefully pull up, sliding the channel card from the slot. See Figure 5-4. Make sure you pla...

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PS6500 Hardware Maintenance Maintaining Channel Cards 5-5 2. Carefully slide the channel card partially into the slot, using the metal groove at the rear of the slot as a guide. Do not force the card into the slot. 3. Open the two channel card latc...

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6–1 6 Maintaining the EIP Card A PS6500 array includes one hot-swappable Enclosure Interface Processor (EIP) card. The EIP card monitors devices on the backplane and the control modules and displays data on the LCD panel. An array will continue t...

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PS6500 Hardware Maintenance Maintaining the EIP Card 6-2 Figure 6-2: EIP Card and LEDs The EIP card LEDs are described in Table 6-1. The LCD panel on the front panel (located behind the bezel) shows additional information about EIP card failures. ...

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PS6500 Hardware Maintenance Maintaining the EIP Card 6-3 EIP Card Status You can identify an EIP card failure by: • LEDs. The EIP card hardware status LED is yellow, and the Fault LED on the EIP card is yellow. See EIP Card LEDs on page 6-1. •...

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PS6500 Hardware Maintenance Maintaining the EIP Card 6-4 Figure 6-3: Removing the EIP Card Thumbscrew 5. Hold the EIP card mounting bracket and carefully pull up and slide the card from the chassis. See Figure 6-4. Figure 6-4: Removing the EIP C...

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PS6500 Hardware Maintenance Maintaining the EIP Card 6-5 To install a new EIP card: 1. Hold the replacement EIP card by the mounting bracket and orient the card in the direction shown in Figure 6- 3, with the thumbscrew toward the front of the array...

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A–1 A Array Technical Specifications Table A-2 describes the environmental, power, and physical specifications for a PS6500 array. Table A-2: PS6500 Technical Specifications Component Requirement Weight without disk drives 35 kg (77 lb) Weight wi...

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Index–1 Index A accessing field replaceable modules 1-1 array back panel 1-6 batteries 3-1 bezel description 1-2 installing 1-8 removing 1-8 cable management system 1-10 channel cards 5-1 control module restriction 3-6 control modules 3-1 coolin...

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PS6500 Hardware Maintenance Index Index-2 locating modules 4-2 removing module 4-3 requirements 4-2 verifying operational status 4-6 cover (chassis), opening and closing 1-9 D disk drives accessing 2-7 correct handling 2-6 failure behavior 2-3 fai...

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PS6500 Hardware Maintenance Index Index-3 minimum configuration 3-11 recommendations 3-10, 3-11 recommended configuration 3-11 requirements 3-10, 3-11 network cables 3-11 connecting 3-11 network interfaces configuring 3-10 LEDs 3-1 P power full-po...

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