Xerox DocuPrint N24 System Administrator Manual

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Summary of Contents:

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The Xerox DocuPrint N24, N32, and N40 Network Laser Printers System Administrator Guide Version 1.8 ...

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Copyright © 1998, 1999, Xerox Corporation. All Rights Reserved. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including withou...

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Table of Contentsi DocuPrint N24, N32, and N40 System Administrator Guide ❖ i Chapter 1 Getting Started ..................................................................... 1-1 Introduction ....................................................

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ii ❖ DocuPrint N24, N32, and N40 System Administrator Guide Increased Paper Handling .........................................1-13 Multiple Output Options ..........................................1-14 Memory Expansion ...............................

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DocuPrint N24, N32, and N40 System Administrator Guide ❖ iii Loading Paper .................................................................2-6 Using Trays 1, 2 and 3 (if installed) ...........................2-7 Using Trays 4 and 5 in the 2,500 S...

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iv ❖ DocuPrint N24, N32, and N40 System Administrator Guide System Menu ................................................................3-35 Parallel Menu ................................................................3-44 Serial Menu ..............

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DocuPrint N24, N32, and N40 System Administrator Guide ❖ v Clearing Paper Jams ..................................................6-28 Clearing Area A (No Duplex Module) ......................6-32 Clearing Area A (With Duplex Module) .................

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vi ❖ DocuPrint N24, N32, and N40 System Administrator Guide Installing(Console Configuration) ............................C-21 Removing (Console Configuration) .........................C-26 Installing (Tabletop Configuration) ........................

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DocuPrint N24, N32, and N40 System Administrator Guide ❖ vii Appendix G Environmental Specifications ........................................... G-1 The Xerox Commitment to Environmental Quality . G-2 Acoustic Noise Figures ......................

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viii ❖ DocuPrint N24, N32, and N40 System Administrator Guide ...

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Chapter 1: Getting Started ❖ 1-1 Getting Started Chapter1 Introduction .................................................................... 1-3 How Much of This Book Must I Read? .......................... 1-4 Printer Components ......................

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Getting Started 1-2 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Hard Disk Drive Option ................................................ 1-15 Finisher ........................................................................ 1-15 Inte...

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Introduction Chapter 1: Getting Started ❖ 1-3 Introduction This guide is for use with the Xerox DocuPrint N24, N32, and N40 printers. Because most of the printer’s features and functionality are shared by all three, this guide uses the generic ...

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How Much of This Book Must I Read? 1-4 ❖ DocuPrint N24, N32, and N40 System Administrator Guide How Much of This Book Must I Read? Because of the customer installable nature of the DocuPrint N40, your printer should be operational following the b...

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How Much of This Book Must I Read? Chapter 1: Getting Started ❖ 1-5 • Downloading fonts (Chapter 5: Using the Hard Disk Drive / Downloading Fonts and Jobs) • Troubleshooting printing problems if they occur (Chapter 6: Troubleshooting) • Ord...

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Printer Components 1-6 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Printer Components The major components of the DocuPrint N40 are indicated in Figure 1.1 below. Figure 1.1 Base printer components Front View 1 Face-up Output Bin 2 Do...

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Printer Components Chapter 1: Getting Started ❖ 1-7 Figure 1.2 Console configuration with options Front View 1 10-bin Mailbox/Collator 2 Face-up Output Bin 3 Duplex Module 4 100 Envelope Feeder 5 2,500 Sheet Feeder with Paper Trays 3, 4, and 5 Fig...

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Special Features 1-8 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Special Features Several features have been designed into the DocuPrint N40 to enhance your printing environment. Using the printer's Control Panel menu system, yo...

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Special Features Chapter 1: Getting Started ❖ 1-9 Power Saver After 60 minutes of inactivity, the printer automatically turns off internal components to reduce the amount of electricity used. The printer automatically turns those parts back on w...

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Special Features 1-10 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Automatic Tray Sequencing The DocuPrint N40 allows you to set automatic tray sequencing for both PCL and PostScript jobs. When a paper tray runs out of paper, the prin...

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Special Features Chapter 1: Getting Started ❖ 1-11 Automatic Font/ Macro Saving When you are printing both PostScript and PCL jobs, the printer will automatically save downloaded fonts, macros, and the entire PostScript environment when it switch...

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Special Features 1-12 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Printer Generated Reports Using the printer's Control Panel, you can print seven separate reports. • The Demo Page provides a sample of the printer's capab...

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Special Features Chapter 1: Getting Started ❖ 1-13 PostScript The DocuPrint N40 includes PostScript LanguageLevel 3. Click for Updated Information. Optional Duplex Printing You can print two-sided documents when you install the Duplex Module optio...

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Special Features 1-14 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Multiple Output Options The 200 Sheet Face-up Bin and the 500 Sheet Face-down Bin with offset capability come standard on the DocuPrint N40. The Face-up Bin holds up t...

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Special Features Chapter 1: Getting Started ❖ 1-15 Flash Memory SIMMs An additional Flash SIMM of 8 MB is available. You can essentially increase the resident fonts of the printer or create resident macros by installing Flash SIMMs and downloadi...

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Special Features 1-16 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Intelligent Rasterizing The DocuPrint 40 driver sends data to the printer only once, regardless of the number of copies specified. This conserves valuable network reso...

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Memory Considerations Chapter 1: Getting Started ❖ 1-17 Memory Considerations In today's printing environments, technologies have advanced greatly. Corresponding memory requirements have increased too. If you plan to print highly complex jo...

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Memory Considerations 1-18 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Additional memory will provide the following enhanced DocuPrint N40 capabilities: • Additional font cache • Additional download space for fonts, macros and im...

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Installing the Printer Chapter 1: Getting Started ❖ 1-19 Installing the Printer This section describes the procedures for unpacking and setting up the printer in its base configuration. If you have additional options to install, refer to Appendix...

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Installing the Printer 1-20 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Figure 1.5 Space requirements when options are installed Top View 1 60 inches (1525 mm) 2 32 inches (815 mm) 3 4 inches (100 mm) 4 12 inches (305 mm) 5 36 inches (...

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Installing the Printer Chapter 1: Getting Started ❖ 1-21 Precautions Please observe the following precautions for installing and using your DocuPrint N40 printer. Please leave a minimum of 30 inches above the printer when the Mailbox is installe...

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Installing the Printer 1-22 ❖ DocuPrint N24, N32, and N40 System Administrator Guide To avoid printer malfunction or damage: • Position the printer on a horizontal, sturdy and stable surface. • Operate the printer under temperature conditions ...

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Installing the Printer Chapter 1: Getting Started ❖ 1-23 Lifting and Carrying the Printer THIS PRINTER IS HEAVY. The weight of the main unit without paper cassette, consumables, and paper is about 105 lbs. (48kg). Never attempt to lift the printe...

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Installing the Printer 1-24 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Installation Steps Follow these steps to set up your N40 printer. Remember to use two people when lifting and carrying the printer . You should have: •Printer ...

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Installing the Printer Chapter 1: Getting Started ❖ 1-25 7 Remove the Toner Cartridge from its package and pull out the protective paper sheet from the drum shutter. 8 Hold the Toner Cartridge horizontally and gently shake it 5 to 6 times to eve...

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Installing the Printer 1-26 ❖ DocuPrint N24, N32, and N40 System Administrator Guide 11 Hold the amber handle with one hand and gently push the Toner Cartridge all the way into the printer. The printer’s front cover is spring loaded and will n...

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Installing the Printer Chapter 1: Getting Started ❖ 1-27 15 Unpack the Face-up Output Bin. There are parts for simplex operation (1) and duplex operation (2). Note also that there are two sets of screws, a longer pair (3) and a shorter pair (4)....

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Installing the Printer 1-28 ❖ DocuPrint N24, N32, and N40 System Administrator Guide 19 Pull out Paper Tray 1 (shown above) or Tray 2 until it stops. 20 Prepare a stack of paper, making sure the tops of the sheets are aligned. 21 Gently lift up t...

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Installing the Printer Chapter 1: Getting Started ❖ 1-29 23 Place the paper in the tray, between the guides. Do not stack paper above the indicated mark. 24 Adjust the side guide to the paper length. 25 Align the edges of the paper stack. 26 Adju...

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Installing the Printer 1-30 ❖ DocuPrint N24, N32, and N40 System Administrator Guide 27 A Paper Size Label card can be found in each tray. Insert the correct paper size label into the paper size slot on the front of the tray, then push the tray ...

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Installing the Printer Chapter 1: Getting Started ❖ 1-31 32 Plug one end of the 110V GFI (Ground Fault Interrupt) power cord into the receptacle and the other end into the wall outlet. If you do not use the GFI power cord, Xerox does not guaran...

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Maintaining the Printer 1-32 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Maintaining the Printer Maintaining the printer in good operating condition is essential to having a reliable, well-running machine. Cleaning the Printer For opt...

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Maintaining the Printer Chapter 1: Getting Started ❖ 1-33 Recycling the Toner Cartridge The DocuPrint N40 Toner Cartridge can be recycled free of charge to you. Follow the instructions packaged with your new Toner Cartridge to recycle the old one...

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Maintaining the Printer 1-34 ❖ DocuPrint N24, N32, and N40 System Administrator Guide All instructions necessary for replacing the Fuser, BTR and feedrolls are contained in the Maintenance Kit. All these components are designed to be user install...

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Moving the Printer Chapter 1: Getting Started ❖ 1-35 Moving the Printer When moving the printer a short distance, you do not have to disassemble it. Simply power it OFF and disconnect all cords before moving it (and be sure to notify all users th...

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Transporting the Printer 1-36 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Transporting the Printer When transporting the printer more than a short distance, use the original shipping box and packaging materials. If the original shipp...

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Technical Support Chapter 1: Getting Started ❖ 1-37 Technical Support If you are unable to resolve a printing problem using the instructions in Chapter 6: Troubleshooting, contact the dealer from which you bought your printer or contact Xerox. Be...

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Technical Support 1-38 ❖ DocuPrint N24, N32, and N40 System Administrator Guide ...

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Chapter 2: Paper Handling ❖ 2-1 Paper Handling Chapter2 Selecting Paper ............................................................... 2-2 Storing Paper .................................................................. 2-5 Loading Paper ............

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Selecting Paper 2-2 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Selecting Paper Table 2.1 on page 2-4 lists the size paper, envelopes, and other print media you can use with all DocuPrint N40 input and output bins. The DocuPrint N40 ...

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Selecting Paper Chapter 2: Paper Handling ❖ 2-3 • Paper with special coating • Paper unable to withstand a temperature of 150º C (302º F) • Thermal paper • Carbon paper • Paper with paper fasteners, ribbons, tape, etc. attached • He...

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Selecting Paper 2-4 ❖ DocuPrint N24, N32, and N40 System Administrator Guide For acceptable media sizes for use with the Duplex Module, see Table 2.5 on page 2-29. Table 2.1 Acceptable media sizes and capacities for all DocuPrint N40 media trays M...

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Storing Paper Chapter 2: Paper Handling ❖ 2-5 Storing Paper The DocuPrint N40’s print quality is optimized when paper and other print media are properly stored. Proper storage ensures optimum print quality and trouble-free printer options. •...

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Loading Paper 2-6 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Loading Paper The DocuPrint N40 accepts paper from the following input trays: • Trays 1 (500 sheets) and 2 (500 sheets) in the printer (see page 2-7) • Tray 3 (500 she...

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Loading Paper Chapter 2: Paper Handling ❖ 2-7 Using Trays 1, 2 and 3 (if installed) Trays 1 and 2 in the printer, and Tray 3 in the optional 2,500 Sheet Feeder hold up to 500 sheets of 20 lb (80 g/ m 2 ) paper each. Refer to the section “Selecti...

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Loading Paper 2-8 ❖ DocuPrint N24, N32, and N40 System Administrator Guide 5 Place the paper in the tray, between the guides (see Figure 2.1 on page 2-9 and Figure 2.2 on page 2-10 for orientation). Do not stack paper above the indicated mark. 6...

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Loading Paper Chapter 2: Paper Handling ❖ 2-9 9 If changing paper size, you may want to insert the correct paper size label in the paper size slot on the front of the tray. 10 Push the tray all the way back into the printer until it latches. Fig...

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Loading Paper 2-10 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Figure 2.2 Trays 1/2/3 paper orientation (short edge feed) Top View 1 Duplex printing 2 Simplex printing Load the following paper sizes with the short edge on the left (l...

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Loading Paper Chapter 2: Paper Handling ❖ 2-11 Using Trays 4 and 5 in the 2,500 Sheet Feeder Trays 4 and 5 in the optional 2,500 Sheet Feeder hold up to 1,000 sheets of 20 lb (80 g/m 2 ) paper each (in A4, Letter and Executive size only). The fol...

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Loading Paper 2-12 ❖ DocuPrint N24, N32, and N40 System Administrator Guide 3 Place paper in the tray, against the left side (refer to Figure 2.3 on page 2-13 for orientation). Slide back the stop. Do not stack paper above the indicated mark. 4 ...

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Loading Paper Chapter 2: Paper Handling ❖ 2-13 Figure 2.3 Trays 4 and 5 paper orientation Top View Tray 4 1 Duplex printing 2 Simplex printing Load the following sizes with the long edge on the left (leading into the printer): Letter Executive A4...

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Loading Paper 2-14 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Using the 50 Sheet Bypass Feeder The DocuPrint N40’s 50 Sheet Bypass Feeder holds up to 50 sheets of 20 lb (80 g/m 2 ) paper. Refer to the section “Selecting Paper”...

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Loading Paper Chapter 2: Paper Handling ❖ 2-15 3 Push the paper guide to slightly touch the paper stack (to ensure contact with the paper sensor). 4 Push the paper as far as it can go into the printer. 5 When finished printing from the Bypass F...

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Loading Paper 2-16 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Figure 2.4 50 Sheet Bypass Feeder paper orientation (long edge feed) Top View 1 Simplex printing 2 Duplex printing Load the following paper sizes with the long edge leadi...

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Loading Paper Chapter 2: Paper Handling ❖ 2-17 Figure 2.5 50 Sheet Bypass Feeder paper orientation (short edge feed) Top View 1 Simplex printing 2 Duplex printing Load the following paper sizes with the short edge leading into the printer: Legal...

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Loading Paper 2-18 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Figure 2.6 50 Sheet Bypass Feeder envelope orientation 1 Top View 1 Envelope 2 DL Envelope 3 C5 Envelope 1 Some PostScript applications require that the envelopes be loade...

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Loading Paper Chapter 2: Paper Handling ❖ 2-19 Using the 100 Envelope Feeder The 100 Envelope Feeder is an optional paper handling device available for the DocuPrint N40. Refer to Table 2.1 on page 2-4 for acceptable envelope sizes. 1 Prepare a s...

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Automatic Tray Switching 2-20 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Automatic Tray Switching Automatic tray switching, available for both PCL and PostScript jobs, enables you to group two or more input trays together into one l...

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Automatic Tray Switching Chapter 2: Paper Handling ❖ 2-21 Following is a description of the settings and rules for using the Tray Sequence function, along with examples of its use. For more information on using the Control Panel to set Tray Sequ...

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Automatic Tray Switching 2-22 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Paper Handling Exception Conditions Table 2.3 describes the paper selection process based on fully defined or partially defined paper selection parameters. A p...

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Automatic Tray Switching Chapter 2: Paper Handling ❖ 2-23 The fourth column of Table 2.3 defines which paper size and paper type to use based on fully or partially specified paper selection parameters. After the type and size are determined, the...

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Automatic Tray Switching 2-24 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Tray Sequence Rules When you define a Tray Sequence, the printer searches the input trays for the correct size and type of paper for each job that is submitted...

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Automatic Tray Switching Chapter 2: Paper Handling ❖ 2-25 Tray Sequence Examples The examples in Table 2.4 discuss conditions and actions that take place when various Tray Sequence settings are used. Table 2.4 Tray Sequence examples Condition Act...

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Automatic Tray Switching 2-26 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Paper Size/Type Mismatch Paper size/type mismatch occurs when the requested size is not available in the printer. This can be caused by running out of paper in...

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Offsetting Output Chapter 2: Paper Handling ❖ 2-27 Offsetting Output The 500 Sheet Face-down Bin supports offsetting output between successive jobs or multiple collated sets of a single job. Offsetting is controlled from the Control Panel (see p...

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Using the 10-bin Mailbox/Collator 2-28 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Using the 10-bin Mailbox/Collator The 10-bin Mailbox/Collator, shown in Figure 1.2 on page 1-7, is an optional output device available for the DocuPri...

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Duplex (Two-Sided) Printing Chapter 2: Paper Handling ❖ 2-29 Duplex (Two-Sided) Printing Once the optional Duplex Module is installed and Duplex printing is enabled in the Control Panel, you can print two-sided (duplex) jobs. Duplex printing can ...

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Duplex (Two-Sided) Printing 2-30 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Print Orientation and Control Panel Settings To ensure that duplex jobs print in the proper orientation, set the Duplex option (in the System Menu) to the a...

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Chapter 3: Using the Control Panel ❖ 3-1 Using the Control Panel Chapter3 Control Panel Features ................................................... 3-3 The Display .................................................................... 3-4 The Indic...

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Using the Control Panel 3-2 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Test Menu ..................................................................... 3-84 Reset Menu ......................................................................

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Control Panel Features Chapter 3: Using the Control Panel ❖ 3-3 Control Panel Features The DocuPrint N40 Control Panel serves two purposes: 1. It displays information about the status of the printer (or the job in process). 2. It provides the mean...

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Control Panel Features 3-4 ❖ DocuPrint N24, N32, and N40 System Administrator Guide The Display The Control Panel's display performs two functions. 1. It informs you of printer status conditions, such as when toner is low, when a paper tray i...

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Control Panel Features Chapter 3: Using the Control Panel ❖ 3-5 Table 3.1 Indicator lights and their functions Light Function On Line (Green) When this light is On, it indicates the printer is online. The printer is offline when the light is Off. ...

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Control Panel Features 3-6 ❖ DocuPrint N24, N32, and N40 System Administrator Guide The Keys The Control Panel keypad consists of eight keys, identified with international symbols and/or labeled in English. The keys are also numbered 0 - 7. Table...

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Control Panel Features Chapter 3: Using the Control Panel ❖ 3-7 Menu Up Takes the printer offline and displays the first menu (if not already in the Menu system). • Press this key repeatedly to scroll through the menus from bottom to top. • If...

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Control Panel Features 3-8 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Item Down When in the Menu system, scrolls through the items in the current menu from top to bottom. When an address value is displayed (such as Ethernet IP Addres...

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Control Panel Features Chapter 3: Using the Control Panel ❖ 3-9 Value Down In the Menu system, scrolls through the current list of values from top to bottom for the current item. • If a higher priority message displays, it may preempt menu navi...

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Navigating the Menu System 3-10 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Navigating the Menu System The Control Panel contains two menu structures. • Main Menu and its submenus. —Job Menu — Password Menu (when the Hard Disk Dr...

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Navigating the Menu System Chapter 3: Using the Control Panel ❖ 3-11 Menu Indicators Two menu indicators (= and *) are used to furnish information about menus and settings. The purpose of each indicator is described in Table 3.3 below. Control Pa...

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Navigating the Menu System 3-12 ❖ DocuPrint N24, N32, and N40 System Administrator Guide The following menus cannot be locked: •Job Menu • Password •Tray Menu •Test Menu •Reset Menu If you do not want users to have access to the Reset Men...

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Navigating the Menu System Chapter 3: Using the Control Panel ❖ 3-13 Setting a Menu Option To set an option or to invoke a function, follow the steps below: 1 Press Menu Up or Menu Down to scroll through the available submenus until you locate ...

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Navigating the Menu System 3-14 ❖ DocuPrint N24, N32, and N40 System Administrator Guide 4 If necessary, repeat Step 2 and Step 3 to go through other menus, options, actions, functions and values. After you press Enter to accept a value, the men...

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Main Menu Chapter 3: Using the Control Panel ❖ 3-15 Main Menu The Main Menu is a system of submenus, each containing options designed to configure the printer for your environment. The Main Menu hierarchy is depicted in Table 3.4. In this chapte...

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Job Menu 3-16 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Job Menu The Job Menu allows you to cancel the job currently processed by one of the emulations, or to force a form feed on a partially formatted job in PCL. The Job Menu hier...

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Job Menu Chapter 3: Using the Control Panel ❖ 3-17 Table 3.5 Job Menu functions Menu Item and Function Keystrokes Display Cancel Job Cancel the PostScript or PCL job currently printing. 1.Press Menu Up or Menu Down until you see: Menus Job Me...

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Password Menu 3-18 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Password Menu The Password Menu (available only when the Hard Disk Drive is installed) is used to print or delete secure or proof jobs. Secure and proof jobs are enabled ...

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Password Menu Chapter 3: Using the Control Panel ❖ 3-19 Table 3.6 Password Menu functions Menu Item and Function Keystrokes Display All Jobs Print Print all jobs or one job sent with a specific password. 1.Press Menu Up or Menu Down until you...

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Password Menu 3-20 ❖ DocuPrint N24, N32, and N40 System Administrator Guide All Jobs Delete Delete all jobs or one job sent with a specific password. 1.Press Menu Up or Menu Down until you see: Menus Password Menu 2.Press Item Up or Item ...

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Tray Menu Chapter 3: Using the Control Panel ❖ 3-21 Tray Menu The Tray Menu allows you to access tray settings that are common to all system languages (PCL and PostScript). The Tray Menu hierarchy is shown in Figure 3.4 on page 3-22. Tasks perfor...

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Tray Menu 3-22 ❖ DocuPrint N24, N32, and N40 System Administrator Guide Figure 3.4 Tray Menu hierarchy with factory settings Job Menu Envelope Size 1,2 Com10(4.125x9.5)* 3 DL(110x220) 3 Password Menu C5(162x229) Monarc(3.87x7.5) Tray Menu PCL Menu ...