Epson 850N User's Manual

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Summary of Contents:

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User’s Guide Printed on recycled paper with at least 10% post-consumer content basket-fm.fm Page i Wednesday, May 13, 1998 11:33 AM ...

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ii All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of ...

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iii FCC Compliance Statement For United States Users This printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection agai...

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iv basket-fm.fm Page iv Wednesday, May 13, 1998 11:33 AM ...

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ink cartridge clamp printer cover edge guides paper support extension paper support control panel output tray output tray extensions color print head cleaning button black print head cleaning button power button paper thickness lever load/eject ...

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v Contents Introduction Windows System Requirements 1 Macintosh System Requirements 2 Supported Network Protocols and Features 3 How To Use Your Manuals 4 Warnings, Cautions, Notes, and Tips 5 Where To Get Help 6 ENERGY STAR Compliance 7 Ye...

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Contents vi 2 Printing on Special Paper Using Special Paper and Media 2-1 Letterhead, Preprinted Forms, and Legal-size Paper 2-3 EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper 2-3 EPSON Photo Quality Glossy Paper, Film, and Transpa...

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Contents vii 4 Managing Print Jobs Managing Print Jobs in Windows 95 and Windows NT 4.0 4-1 Using Status Monitor 2 4-2 Selecting the Speed & Progress Options (Windows 95) 4-10 Using the Spool Manager (Windows 95) 4-13 Additional Monitoring Op...

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Contents viii 6 Using the Ethernet Card Using the Ethernet Card 6-2 Operating the Card 6-2 Printing a Status Sheet 6-3 Reading the Indicator Lights 6-4 Resetting the Ethernet Card 6-4 Initializing the Ethernet Card 6-5 Configuring for DLC on Wi...

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ix 7 Troubleshooting Diagnosing Problems 7-1 Checking the Control Panel Lights 7-2 Running a Self Test 7-3 Using Hex Dump Mode 7-4 Improving Print Quality 7-4 Solving Printing Problems 7-8 Solving Printer Software Problems 7-10 Fixing Paper...

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Contents x C Technical Specifications Printing C-1 Paper C-3 Ink Cartridges C-5 Mechanical C-6 Electrical C-6 Environmental C-6 Safety Approvals C-6 DOS Support C-7 Control Panel Settings C-7 Control Codes C-8 Character Tables C-9 Ethernet Card C-10...

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1 Your EPSON S tylus ® COLOR 850N bundled printer/print server is the ideal shared output device for business graphics, layout proofs, digital photography, or any project created by users on your network. With resolutions up to 1440 by 720 dp...

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Introduction 2 ◗ At least 50MB of free hard disk space for storing images (100MB or more is recommended) ◗ VGA, Super VGA, or better display adapter and monitor ◗ Double-speed CD-ROM drive (quad-speed or faster recommended) for installing the...

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Introduction 3 Supported Network Protocols and Features The EPSON Stylus COLOR 850N’s Ethernet card supports the following network protocols: Novell ® NetWare ® ◗ Supports NetWare 3.x and 4.x (Bindery Emulation Mode) ◗ Allows your printer ...

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Introduction 4 How To Use Your Manuals See the Setup Guide to set up your printer, install your software, and configure the card for the network. This User’s Guide contains the following information: Chapter 1 covers the basics of printing w...

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Introduction 5 Warnings, Cautions, Notes, and Tips You’ll find this information throughout your manual: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain impor...

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Introduction 6 Where To Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information: Electronic support services Service Access ...

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Introduction 7 To speak to a technical support representative, dial (310) 787-6346 (U.S.) or (905) 709-2567 (Canada), 6 AM to 8 PM , Pacific Time, Monday through Friday and 7 AM to 4 PM , Saturday and Sunday. Toll or long distance charges may ...

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Introduction 8 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively: ◗ Turn off and unplug the printer before cleaning. Clean with a damp cloth onl...

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Introduction 9 ◗ Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damag...

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1-1 1 It’s easy to print all your color and black-and-white documents with your EPSON Stylus COLOR 850N. First set up your printer, install the software, and configure the card on the network, following the instructions in the Setup Guide. Then ...

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Basic Printing 1-2 Setting Printer Options from Windows Applications This section describes the settings you’ll need to check for all your everyday printouts. See Chapter 3 for information about advanced settings for special print jobs. 1. Open...

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Basic Printing 1-3 5. Choose the Media Type you want to print on from the following list: ◗ Plain paper ◗ 360 dpi Ink Jet Paper ◗ Photo Quality Ink Jet Paper ◗ Photo Paper ◗ Photo Quality Glossy Film ◗ Ink Jet Transparencies The type of...

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Basic Printing 1-4 Setting Default Printer Options When you change printer settings through your software application, the settings apply only to the application you’re using. To adjust the default settings for all your Windows applications, a...

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Basic Printing 1-5 Checking Printer Status While your document is printing, your printer software reports how the job is doing. See the section for your operating system below. Windows 95 After you send a print job in Windows 95, the Progress Meter...

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Basic Printing 1-6 Windows NT 4.0 servers and workstations also include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling prin...

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Basic Printing 1-7 Printing from a Macintosh When you print with a Macintosh, you need to check the printer software settings for documents in each application you use. When you choose Page Setup or Print from the File menu, you see the printe...

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Basic Printing 1-8 4. Now choose Print from the File menu in your application. You see the printer settings dialog box: 5. Choose the number of copies and indicate which pages you want to print. 6. Make sure the Mode option is set to Automatic . ...

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Basic Printing 1-9 9. Set the slider to Quality or Speed. This lets you choose between the fastest printing or the highest resolution for the media you’re using. To use the highest resolution available for plain paper (1440 dpi), you need to ac...

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Basic Printing 1-10 What To Do When the Printer Lights Flash The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams. power button load/eject button color cleaning button black cleani...

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2-1 2 Your EPSON S tylus COLOR 850N lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes, but you’ll get even better results with special...

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Printing on Special Paper 2-2 To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only) . In Canada, call (800) 807-7766. The type of paper or other media you use is one of the most...

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Printing on Special Paper 2-3 Letterhead, Preprinted Forms, and Legal-size Paper Load the top edge first. When you load long paper, pull up the paper support extension and both output tray extensions. EPSON 360 dpi, High Quality, and Photo Qualit...

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Printing on Special Paper 2-4 However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin you can use is 1.2 inches (30 mm). If you want to use a smaller top margin, load and print one sh...

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Printing on Special Paper 2-5 If ink smears when you print on envelopes or other thick media, set the paper thickness lever to the + position. Open the printer cover and position the lever as shown below. (Make sure you return the lever to the 0 p...

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Printing on Special Paper 2-6 ◗ If you’re loading 4 × 6-inch Photo Paper, position the perforated margins as shown: ◗ When you create an image for printing on 4 × 6-inch Photo Paper in your application software, size it to 4.25 × 6.25...

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Printing on Special Paper 2-7 EPSON Photo Quality Ink Jet Cards You can load up to 30 cards at a time. Always place the included support sheet under the cards. When you’re ready to print, use your software to set the Paper Size option for the ...

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3-1 3 When your presentation graphics, photographs, or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus COLOR 850 software. You can choose predefined settings or adjust individual options lik...

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Custom Printing 3-2 Using Predefined Advanced Settings Predefined settings provide an easy way to fine-tune your printer’s operation for special image types. Follow these steps to print with predefined settings: 1. Create your image or document ...

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Custom Printing 3-3 5. Choose the right setting for your project following these guidelines: ◗ Photo For printing scanned photographs. Increases contrast in the image. ◗ Text/Graph For printing graphics-intensive documents like presentation pa...

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Custom Printing 3-4 8. When you’re finished, click Print (Macintosh) or OK (Windows). If you’re using Windows, click any other buttons that your application uses for printing. Customizing Print Quality and Special Effects If you need the maxi...

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Custom Printing 3-5 4. Choose one of the following Print Quality options : ◗ Economy For low-resolution rough drafts on plain paper. Saves ink. ◗ Normal - 360 dpi For most documents on plain paper, transparencies, or 360 dpi Ink Jet paper. �...

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Custom Printing 3-6 6. Choose one of the following Halftoning options: ◗ No Halftoning For printing black text only. ◗ Error Diffusion For printing photographic or video/digital camera images. Blends each color dot with the dots around it. ◗ ...

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Custom Printing 3-7 Customizing Color Settings You can choose from several color adjustment modes or manually adjust brightness, contrast, saturation, and CMY color values. Or, to correct the colors and exposure of digital images, you can use Phot...

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Custom Printing 3-8 2. Choose one of the following Color Adjustment Modes. (You don’t need to select any of these options if you’ll be using ICM [Windows 95] or ColorSync [Macintosh] as described in step 4.) ◗ Automatic Analyzes the color i...

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Custom Printing 3-9 4. For even more fine-tuning, choose one of these color correction methods: ◗ PhotoEnhance2 or PhotoEnhance (Windows 3.1 only) Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, ...

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Custom Printing 3-10 Follow these steps to set your monitor’s ColorSync profile and use your printer software’s ColorSync features: 1. Open the ColorSync System Profile under Control Panels on the Apple menu. 2. Click the Set Profile button....

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Custom Printing 3-11 Selecting Paper Size and Orientation Options Your printer can print on paper up to 9.5 inches wide and up to 44 inches long in either portrait or landscape orientation. If you print multiple page documents or multiple copies o...

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Custom Printing 3-12 4. Click the Paper Size drop-down list to select the size of paper you loaded in the printer. The sizes marked with an asterisk (*) are not available with Windows 3.1. These sizes are larger than you can load in your printer...

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Custom Printing 3-13 6. If you’re printing multiple copies of a multi-page document and you want the copies printed in sets, click the Collate checkbox. The page graphics change to show collated documents. 7. If you’re printing a multi-page d...

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Custom Printing 3-14 Creating User Defined Paper Sizes You can create up to 10 custom paper sizes (only one in Windows 3.1) and add them to the Paper Size list using the User Defined option. This is useful if you’re printing a custom size docu...

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Custom Printing 3-15 Windows 3.1 You can create only one User Defined paper size. Type the width in the Paper Width field and the length in the Paper Height field. Then click OK . 5. You see the Paper tab again. The paper size name you defi...

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Custom Printing 3-16 Choosing Paper Size and Orientation Options Follow these steps to select the Paper Size and Orientation options: 1. Create your image or document in your application. 2. Open the File menu and select Page Setup. You see the Pa...

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Custom Printing 3-17 If you don’t see the exact size you need in the list, you can create a custom paper size; see page 3-18 for instructions. 4. Select the direction of printing on the page using the Orientation options. To print your document o...

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Custom Printing 3-18 Creating custom paper sizes You can create up to 8 custom paper sizes and add them to the Paper Size list. This is useful if you’re printing a custom size document, such as a banner. You can select any width from 3.94 to 9....

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Custom Printing 3-19 Selecting Print Order Options Follow these steps to use the Collate and Reverse Order options: 1. Open your application program’s File menu and select Print. 2. Click the Layout button. You see the Layout dialog box: 3. If y...

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Custom Printing 3-20 Selecting Print Layout Options Your printer software’s print layout options let you reduce or enlarge almost any size document to print on your printer. You can also select options to proof multiple pages on one sheet of pap...

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Custom Printing 3-21 For example, if your document size is 11 × 17 inches, select Ledger 11 × 17 in. This paper size is too large to fit in your printer, so you’ll need to proportion it to fit on a smaller paper size (by reducing the document ...

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Custom Printing 3-22 The selected Paper Size, reduction percentage, and Output Paper settings now appear on the printer graphic. If you want to adjust the proportions or sizes, go to step 5. If you’re ready to print, go to step 7. 5. Click the ...

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Custom Printing 3-23 6. Select one of the following proportional printing options: ◗ Select Normal to set the print proportion to 100%. ◗ Select Fit to Page to automatically reduce or enlarge the document to fit on the paper size loaded in t...

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Custom Printing 3-24 Follow these steps to use the Print Layout options: 1. To print multiple pages of your document on one sheet of paper, select either the 2 Pages or 4 Pages radio button. 2. If the page order of the layout shown in the printer g...

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Custom Printing 3-25 Follow the steps in the correct section below to add a predefined or custom watermark. 1. To turn on the watermark feature, click the Watermark checkbox. 2. The default watermark is Confidential. To change the watermark or ...

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Custom Printing 3-26 4. To load a custom watermark you’ve created as a bitmap in an application program, click the User Defined button. You see the following dialog box: Click the Browse button. You see the Select a bitmap file dialog box. Na...

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Custom Printing 3-27 ◗ Intensity sets the lightness or darkness of the watermark (from 5% to 100%) based on where you move the slide bar. 6. If you’re finished changing Layout options, click OK to close the Layout dialog box. Choosing Print ...

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Custom Printing 3-28 If you want to print this document at the maximum size on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page option to reduce the image to that size. If you want to print this image at the maximum size on Legal-size p...

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Custom Printing 3-29 7. Select one of the following Fit to Page options: ◗ Select Off to set the print proportion to 100%. ◗ Select On to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. The Pape...

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Custom Printing 3-30 Follow these steps to use the Print Layout options: 1. To print multiple pages of your document on one sheet of paper, select either 2 Pages or 4 Pages in the Pages pop-up list. 2. If the page order of the layout shown in the ...

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Custom Printing 3-31 1. To use one of the predefined watermarks, click the arrow in the Name pop-up list in the Watermark box. Then choose one of the following options: Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review C...

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Custom Printing 3-32 3. Now select the way you want the watermark to appear by choosing the following options. The Layout graphic changes to reflect all the settings you choose. ◗ Color lets you choose a color for your predefined watermark: Red...

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Custom Printing 3-33 Saving Custom Settings After you’ve fine-tuned your printer settings for a special project, you can save the settings as a group. Then you can quickly reuse them the next time you print a similar project. You can save up to ...

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Custom Printing 3-34 Redefining Custom Settings To change the options in a customized settings group but keep the same name for it, follow these steps: 1. Select Advanced mode. Then select the name of the custom settings group you want to redefin...

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4-1 4 c Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status, schedule large jobs to print later, and handle network printing. This chapter provides instructions for the foll...

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Managing Print Jobs 4-2 ◗ Additional monitoring features for Windows NT 4.0, which are discussed briefly on page 4-14. Using Status Monitor 2 Status Monitor 2 lets you view detailed information about your print jobs and control how you want print...

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Managing Print Jobs 4-3 If you have more than one printer you want to monitor, you can add them using the Add Printers option in the Settings menu. To save your computer memory and reduce network traffic, you may want to delete any printers from ...

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Managing Print Jobs 4-4 You see the Monitoring Preferences window: If you turn on one or more of the Status Alert options, you’ll see the Status Alert dialog box when the selected condition occurs. For example, if you turn on Show when errors oc...

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Managing Print Jobs 4-5 Using the Printer Status Window For more details on the status of your printer, you can use the Printer Status window. There are several ways to open the window: ◗ Double-click the printer name in the Installed Printers li...

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Managing Print Jobs 4-6 To check the amount of ink you have, click the Consumables tab. To view information about your printer’s network connections and other printer resources, click the Printer Information tab. Using the Job Status Window To...

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Managing Print Jobs 4-7 Options in the Printer menu let you pause printing or purge all waiting print jobs, select or deselect the printer as your Windows default, and access the printer software to change default settings. The Document menu optio...

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Managing Print Jobs 4-8 4. Select Monitor from restart (to begin background monitoring on the printer after your next system restart), Monitor now (to begin background monitoring right away), or Stop monitoring now (to stop background monitor...

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Managing Print Jobs 4-9 4. Select the type of printer(s) you want to monitor and click Next. Monitor: EPSON TCP/IP printers_______ LPR printers _______ NetWare printers_______ local printers_______ 5. Select Monitor to monitor EPSON netwo...

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Managing Print Jobs 4-10 The monitoring interval also affects network traffic. Make the interval longer for printers at a greater distance on the network. See page 4-3 for instructions. Monitoring printers beyond routers When you monitor NetWare pr...

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Managing Print Jobs 4-11 2. Right-click the EPSON Stylus COLOR 850 printer icon and select Properties from the drop-down menu. You see the printer settings dialog box. 3. Click the Utility tab. You see the Utility menu: 4. Click the Speed &...

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Managing Print Jobs 4-12 You see this dialog box: Select the following options: ◗ High Speed Copies speeds up printing of multiple copies of the same document by using your hard disk space as a cache. ◗ Show Progress Meter lets you control wh...

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Managing Print Jobs 4-13 Using the Spool Manager (Windows 95) The Spool Manager creates a temporary print job file and stores it in the C:\TEMP or C:\WINDOWS\TEMP folder. The software then sends the file to your printer at the right time. To open S...

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Managing Print Jobs 4-14 Additional Monitoring Options in Windows NT 4.0 Windows NT 4.0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate netwo...

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Managing Print Jobs 4-15 To open Spool Manager, do one of the following: ◗ To open it while you’re printing, click the EPSON Spool Manager icon at the bottom of your desktop. ◗ You can open Spool Manager at any time by double-clicking the ...

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Managing Print Jobs 4-16 Changing the Default Spool Directory If you get an error message while printing, or printing is very slow, you can try changing your default spool directory. 1. Make a directory on your hard drive where you want Spool Manag...

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Managing Print Jobs 4-17 ◗ The Status Monitor alerts you to any problems that occur during printing. You can also use it at any time to see how much ink you have left. ◗ The Configuration utility lets you select how you want to be notified of...

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Managing Print Jobs 4-18 Monitoring Print Jobs with Monitor3 While you’re printing, click the EPSON Monitor3 icon on the Application menu at the right end of the menu bar. You see the following dialog box: You can track the printer’s progress w...

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Managing Print Jobs 4-19 2. Click the Utility button. You see the Utility menu: 3. Click the EPSON StatusMonitor icon. The software checks the amount of ink remaining in the printer and displays the Status Monitor window: 4. To update the ink lev...

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Managing Print Jobs 4-20 Selecting Configuration Options You can configure the way you want the printer to handle error messages, warnings, ink level checks, and temporary spool folders in the Configuration Settings dialog box. Follow these steps:...

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Managing Print Jobs 4-21 ◗ Temporary Spool folder and Temporary High Speed Copies folder let you select the folders on your hard disk that store the temporary print job and high speed multiple-copy print job files created when you send a job t...

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5-1 5 It’s easy to keep your EPSON Stylus COLOR 850N printer working at its best. Just follow the simple instructions in this chapter for replacing ink cartridges, performing routine maintenance, and moving the printer in these sections: ◗ Re...

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Maintenance and Transportation 5-2 When the A color ink out light comes on, you can continue to print with black ink. Simply turn the printer off and then back on again. When you print, make sure you choose Black as the Ink setting in your pr...

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Maintenance and Transportation 5-3 5. Pull up the ink cartridge clamp. The cartridge rises up from its holder. (Although the illustration shows the black ink cartridge, the procedure is the same for replacing the color ink cartridge.) 6. Lift the ...

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Maintenance and Transportation 5-4 Installing the New Cartridge Once you have removed the empty cartridge, you’re ready to install the new one. Follow these steps: 1. Remove the new ink cartridge from its packaging. 2. Remove only the yellow pa...

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Maintenance and Transportation 5-5 5. If you need to replace the other ink cartridge, follow the steps under “Removing an Empty Ink Cartridge,” and then steps 1 through 4 under “Installing the New Cartridge.” 6. Press the E load/eject bu...

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Maintenance and Transportation 5-6 Cleaning the Print Heads If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads. This unclogs the nozzles so they can deliver ink properly....

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Maintenance and Transportation 5-7 6. Make sure paper is loaded in the printer and click Print nozzle check pattern (Windows) or Confirmation (Macintosh). Then click Next . See page 5-8 for instructions on examining the nozzle check pattern. If...

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Maintenance and Transportation 5-8 7. If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 7. Examining the Nozzle C...