Epson AcuLaser CX11NF Basics Manual

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Epson AcuLaser ® CX11N/CX11NF Basics Guide Basic.book Page 1 Monday, August 22, 2005 12:35 PM ...

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2 Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior writte...

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Contents 3 Contents 1 Introduction About Your Documentation............................................................................5 About Your Software .......................................................................................6 2 ...

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4 Contents Printing a Status Sheet .................................................................................. 76 Canceling Printing, Scanning, or Copying.................................................... 77 7 Maintenance Identifying the Pr...

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Introduction 5 Introduction 1 With your Epson AcuLaser ® CX11N you can print, copy, and scan. If you have the CX11NF, you can also fax. This chapter describes the documentation and software that is included with your product. About Your Document...

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6 Introduction Note: Notes contain important information about your product. Tip: Tips contain hints for better printing, scanning, copying, and faxing (CX11NF only). About Your Software The CD-ROMs that came with your Epson AcuLaser CX11N include ...

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Handling Paper and Originals 7 Handling Paper and Originals 2 This chapter describes how to load paper, select paper types, and place originals on the document table for scanning and copying. Loading Paper You can load paper in the MP (multi-purpos...

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8 Handling Paper and Originals 3. Load a stack of paper in the center of the tray with the short edge first and the printable surface facing up. Pinch the knob and the paper guide together and slide them against the right side of the stack for a sn...

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Loading Paper 9 Using the Optional 500-Sheet Paper Cassette Unit Follow these steps to load paper into the optional Paper Cassette Unit: 1. Pull out the optional paper cassette. 2. Pinch the knob in the front as you slide the paper guides outward. Ba...

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10 Handling Paper and Originals 3. Align the edges of your paper stack, then load it in the center of the cassette with the short edge first and the printable surface facing up. Note: When loading paper, do not exceed the maximum stack height marke...

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Loading Paper 11 5. Slide the cassette back in. Note: After loading paper, press the Setup button on the control panel, press the r button to select Printer Settings, press the d button to select Tray Menu, and match the LC Tray Size and LC Type ...

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12 Handling Paper and Originals Selecting Your Paper Source You can specify a paper source manually or set up automatic paper source detection (recommended). ■ To manually select a paper source for Windows, access the printer driver properties, ...

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Selecting a Paper Tray 13 Note: You cannot copy onto coated paper, thick paper, or special paper such as postcards or envelopes. MP Tray The MP tray can hold the following types and sizes of paper. Paper type Paper size Capacity Plain paper A4, A...

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14 Handling Paper and Originals Paper Cassette Unit The optional Paper Cassette Unit can hold the following types and sizes of paper. Placing Originals for Copying and Scanning You can place originals on either the document table or the Auto Docume...

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Placing Originals for Copying and Scanning 15 Placing Originals on the Document Table Before scanning or copying, make sure the transportation lock on the left side of the document table is set to the unlock position. Always keep the document tabl...

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16 Handling Paper and Originals Placing Large or Thick Originals (CX11N Only) When you scan large or thick originals, you can remove the document cover. Just open it and pull it straight up. If you need to press the document flat while you copy or s...

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Placing Originals for Copying and Scanning 17 Placing Originals in the Auto Document Feeder (CX11NF Only) The ADF can hold the following types and sizes of paper. 1. Slide the edge guides all the way outward. 2. Arrange your originals so the page y...

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18 Handling Paper and Originals Basic.book Page 18 Monday, August 22, 2005 12:35 PM ...

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Printing 19 Printing 3 You can print documents using Windows or Macintosh OS X 10.2.4 to 10.4.x. This chapter tells you how to select print settings, print, and monitor your print job. Printing in Windows See these sections for instructions on sele...

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20 Printing 2. Make sure EPSON AL-CX11 Advanced is selected. 3. Click the Properties or Preferences button. (If you see a Setup, Printer, or Options button, click it. Then click Properties or Preferences on the next screen.) You see the Basic Sett...

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Printing in Windows 21 6. Make sure the Paper Type and Paper Size settings match the paper you’ve loaded. 7. Select your document or image orientation. 8. To print double-sided, select Duplex (Manual). 9. Click OK. 10. At the Print window, click ...

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22 Printing Note: This screen may vary in appearance depending on your operating system. 4. Select the most appropriate setting from the predefined settings list for the type of document or image you want to print. Other settings—such as Resoluti...

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Printing in Macintosh 23 8. Click OK. 9. At the Print window, click OK or Print to start printing. Printing in Macintosh See these sections for instructions on selecting printer settings in Mac OS X: ■ “Printing from an Application” below ■ ...

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24 Printing 6. Open the File menu and select Print. You see a window like this one: 7. Select AL-CX11 from the Printer pop-up menu. 8. Select Printer Settings from the pop-up menu. 9. Make sure the Paper Type and Paper Size settings match the paper...

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Printing in Macintosh 25 11. Choose a printing resolution from the Resolution pop-up menu (either Fast [300 dpi] or Fine [600 dpi]). Note: For more information about printer settings, click the ? button. 12. Depending on your settings, you can ch...

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26 Printing You see a screen like this: If necessary, you can do one of the following while monitoring the progress of your print job: ■ Click the print job, then click Delete to delete it ■ Click the print job, then click Hold to pause printin...

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Printing in Macintosh 27 3. Select Advanced. A predefined settings list appears to the right of the radio buttons. 4. Select the most appropriate setting from the predefined list for the type of document or image you want to print. Other settings ...

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28 Printing 5. Click More Settings. The following window appears: Note: For more information about printer settings, click the ? button. 6. Select Color or Black as the Color setting. 7. Choose a printing Resolution (either Fast [300 dpi] or Fine [...

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Using Epson Status Monitor 3 29 Using Epson Status Monitor 3 Epson Status Monitor 3 lets you monitor printing and displays information about your paper and toner status. Windows Note: Windows XP users ■ Shared Windows XP LPR connections and shar...

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30 Printing 3. Click EPSON Status Monitor 3. You see a window like this: You can monitor printer status and see information on toner levels, paper levels, and the remaining life of the photoconductor. Note: This screen may vary depending on your o...

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Using Epson Status Monitor 3 31 2. Select Printer Settings from the pop-up menu, then select the Utility tab. 3. Click your printer’s icon. You see a window like this: Click your printer’s icon Basic.book Page 31 Monday, August 22, 2005 12...

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32 Printing You can monitor printer status and see information on toner levels, paper levels, and the remaining life of the photoconductor. Note: This screen may vary depending on your operating system version. Canceling Printing If you need to can...

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Canceling Printing 33 Macintosh To cancel printing, open the Printer Setup Utility (Mac OS ® X 10.3 or 10.4) or Print Center (Mac OS X 10.2) and double-click your printer in the print queue. Then select Delete Job from the jobs menu. After the l...

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34 Printing Basic.book Page 34 Monday, August 22, 2005 12:35 PM ...

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Copying 35 Copying 4 This chapter describes how to make basic copies, customize settings for special copy jobs, and cancel copying, if necessary. Basic Copying Follow these steps to make a basic copy: 1. Make sure the product is turned on and pape...

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36 Copying Caution: Do not turn off the power or press another mode button during copying; otherwise your copy may be incorrect. Canceling Copying To cancel a copy job in progress, press the y Cancel button. The LCD screen displays Cancel Print ...

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Customizing Copy Settings 37 3. Press the l or r button several times until your desired paper size is displayed. For the MP tray, you can select a paper size from MP A4, MP B5, MP LGL, and MP LT. For the paper cassette unit, the paper size loaded i...

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38 Copying Adjusting the Contrast You can adjust the image contrast by selecting from 7 levels (–3 to 3). The higher the level, the greater the contrast. When you lower the contrast, the difference in dark and light areas decreases. The default l...

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Customizing Copy Settings 39 3. Press the l or r button to select a zoom ratio. The following zoom ratios are available: Or specify an enlargement or reduction percentage between 25% and 400% using the numeric keypad. Turning Off Slight Copy Size ...

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40 Copying Copying 2 Pages on One Sheet You can copy two pages of a single-sided document and the CX11N automatically reduces them to fit on one sheet. Note: When you use 2 Pages per Sheet you must set the Zoom to 100%. 1. Make sure that the produc...

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Customizing Copy Settings 41 Resetting the Copy Settings There are two ways you can reset the settings to their default values. The first is by pressing and holding the Reset button. The LCD screen returns to the initial display. Note: Pressing ...

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42 Copying Basic.book Page 42 Monday, August 22, 2005 12:35 PM ...

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Scanning 43 Scanning 5 This chapter describes how to scan an image using EPSON Scan (either as a standalone program or through any TWAIN-compliant application) or the control panel on the product. Starting EPSON Scan If you want to scan an image a...

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44 Scanning Professional Mode is best when you want to preview your image and make extensive, detailed corrections to it before scanning. You can sharpen, color correct, and enhance your image with a full array of tools, including color restoratio...

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Starting EPSON Scan 45 2. The default mode when you first start Epson Scan is Home Mode. If you want to change to Office or Professional Mode, select the mode from the Mode menu. The EPSON scan window changes. 3. See page 46 to select your scannin...

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46 Scanning Selecting EPSON Scan Settings Follow the steps in these sections to select EPSON Scan settings. See: ■ “Selecting Basic Settings” on page 47 ■ “Selecting the Scan Resolution” on page 50 ■ “Previewing and Adjusting the Scan...

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Selecting EPSON Scan Settings 47 Selecting Basic Settings When you start EPSON Scan in Home or Professional Mode, you see the main EPSON Scan window: Home Mode Office Mode Basic.book Page 47 Monday, August 22, 2005 12:35 PM ...

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48 Scanning Before you scan your document or photo, you need to select these basic settings: ■ Original settings. These tell EPSON Scan the type of document or photo you are scanning. ■ Destination settings. These tell EPSON Scan how you plan to...

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Selecting EPSON Scan Settings 49 Office Mode: Click the Color, Grayscale, or Black & White button to select the colors in the original. Professional Mode: Click the arrow to open the Document Type list and select Reflective (for scanning a doc...

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50 Scanning Selecting the Scan Resolution In Home Mode, you can change the resolution only if you select Other as the Destination setting. In Office Mode, you can select the resolution you want at any time. In Professional Mode, you can select the ...

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Selecting EPSON Scan Settings 51 example, if the resolution is 300 dpi (dots per inch), but you will increase the image size by 200% in an image-editing program, change the Resolution setting to 600 dpi in EPSON Scan. Click the arrow next to the Re...

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52 Scanning Follow these steps to preview your image(s) in Home, Office, or Professional Mode: 1. Click the Preview button toward the bottom of the EPSON Scan window. If you want to check or change the preview type, click the arrow next to the Prev...

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Selecting EPSON Scan Settings 53 2. If you are viewing the Thumbnail preview, you can do the following to adjust the image(s): ■ To zoom in on an image, double-click its thumbnail, or click the thumbnail and then click the Full Size tab near the ...

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54 Scanning Adjusting the Scan Area (Marquee) A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area. You can move the marquee, adjust its size, and create multiple marquees on one image (Normal...

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Selecting EPSON Scan Settings 55 3. Do one of the following to adjust the marquee: ■ To move the marquee, position your cursor inside the marquee. The pointer becomes a hand. Click and drag the marquee to the desired location. ■ To resize the ma...

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56 Scanning Adjusting the Color and Other Image Settings Once you have previewed your images and adjusted the scan area, you can modify the image quality, if necessary. EPSON Scan offers a variety of settings for improving color, sharpness, contras...

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Selecting EPSON Scan Settings 57 Contrast Home, Office, and Professional: Adjusts the difference between the light and dark areas of the overall image. In Home Mode, click the Brightness button to access the Contrast setting. In Professional Mode, ...

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58 Scanning Note: To view the red, green, and blue levels at particular points in your preview image as you make adjustments, click the densitometer icon in the preview window and click an image area. See EPSON Scan help for details. Certain sett...

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Selecting EPSON Scan Settings 59 Selecting the Scan Size You can scan your images at their original size, or you can reduce or enlarge their size as you scan them. You do this using the Target Size setting in Home or Professional Mode. If you are g...

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60 Scanning For instructions on previewing your image(s), see page 51. Then follow these steps to select the Target Size setting: 1. You can choose a predefined scan size from the Target Size list. Click the arrow in the list and select the size yo...

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Selecting EPSON Scan Settings 61 3. In Professional Mode, you can fine-tune the size using additional tools. Click the + (Windows) or (Macintosh) next to Target Size to display these tools: ■ To size your image by a certain percentage, adjust the...

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62 Scanning What happens after you scan depends on how you started your scan: ■ If you started your scan by running EPSON Scan as a standalone program, you see the File Save Settings window. This lets you select the name and location of your save...

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Selecting EPSON Scan Settings 63 Selecting File Save Settings When you finish your scan directly from EPSON Scan, you see the File Save Settings window. Note: If the Show this dialog box before next scan check box is cleared, the File Save Setti...

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64 Scanning 3. Select a file format as described in the following table. Depending on the format, the Options button may be available for making detailed settings. Format (File Extension) Explanation BITMAP (*.BMP) (Windows only) A standard image ...

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Using the Control Panel Buttons 65 4. The checkboxes at the bottom of the window give you these options: ■ Overwrite any files with the same name Select this option if you want to reuse the selected file name and location and overwrite previous fi...

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66 Scanning The following table shows the settings and options for each scan mode. Scanning Follow these steps to scan: 1. Connect the CX11N to your computer with a USB cable or a network cable as described in your Setup Guide. 2. Turn on the CX11N...

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Using the Control Panel 67 Using the Control Panel 6 You can use the CX11N as a printer, copier, and scanner. If you have the CX11NF you can fax as well. You can use the control panel to do all of these things, customize the way the CX11N works and...

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68 Using the Control Panel Print Mode When the CX11N is in Print mode, the Print light (green) is on and the following screen appears: Print mode is automatically selected when you turn on the CX11N and you return to it when you exit other modes. ...

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Accessing the Mode Menus 69 Fax Mode To fax, press the Fax button. When the CX11NF is in Fax mode, the following screen appears: Note: While sending or receiving a fax, you cannot scan or print with the CX11NF. Scan Mode To scan, press the Sca...

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70 Using the Control Panel Accessing the Setup Menu You can use the Setup menu to access a variety of submenus so you can customize settings for copying, faxing, scanning, and printing. Tip: In general, you should select all your print settings fr...

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Accessing the Setup Menu 71 To go back a level, press the l button. The ✽ asterisk mark appears next to the selected value. You can select the following settings from the Setup menu. 4. To exit Setup mode. ■ Press the Copy, Fax, or Scan but...

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72 Using the Control Panel Press the u or d button to select an item. Press the r button to print a sheet or font sample. 1 Appears only when the network interface board is installed 2 Display only Tray Menu This menu lets you specify the size and ...

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Accessing the Setup Menu 73 Setup Menu This menu lets you select various basic configuration settings and select the LCD screen language. MP Type Plain, SemiThk (Semi-thick), Letterhead, Recycled, Color, Trnsprncy (Transparency), Labels Select the...

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74 Using the Control Panel Reset Menu This menu lets you cancel printing and reset the printer settings. LCD Contrast 0 to 15 Adjusts the contrast of the LCD screen. Use the u and d buttons or the numeric keypad to set the contrast between 0 (lowes...

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Accessing the Setup Menu 75 USB Menu These settings control communication between the CX11N and the computer when they are connected using a USB interface. Some items may not appear unless corresponding devices are installed. After these settings a...

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76 Using the Control Panel Copy Settings To access this menu, press the Setup button, press the u or d button to select Copy Settings, then press the r button. This menu lets you reset just the copy settings to their default or factory settings. ...

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Canceling Printing, Scanning, or Copying 77 Canceling Printing, Scanning, or Copying You can cancel printing, scanning, or copying, using the y Cancel button or the Reset menu. Using the Cancel Button The y Cancel button is the quickest and easiest...

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78 Using the Control Panel Basic.book Page 78 Monday, August 22, 2005 12:35 PM ...

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Maintenance 79 Maintenance 7 This chapter describes the parts of the product, how to replace the toner cartridges and photoconductor, how to clean the CX11N, and how to order more toner. Identifying the Product Parts Auto Document Feeder (CX11NF...

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80 Maintenance Cover F Handle AC inlet Cover E USB connector Network interface connector Telephone interface connectors (CX11NF only) Cleaner cover Fuser Paper guides (MP tray) Photoconductor access lever Photoconductor Cleaning knob access l...

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Consumable Replacement Messages 81 Consumable Replacement Messages When you see the following messages in the LCD screen or in the EPSON Status Monitor 3 window, you need to replace the indicated unit. You can continue printing for a short time aft...

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82 Maintenance Replacing a Toner Cartridge When a toner cartridge is empty, a message appears on the LCD screen indicating which toner cartridge needs to be replaced. If you are going to print a large document or make a large number of copies and o...

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Replacing a Toner Cartridge 83 Changing a Low Toner Cartridge 1. Make sure the CX11N is turned on, then press the Setup button. The Setup light turns on and the LCD screen displays Setup Mode for a few seconds, then changes to the Setup menu screen...

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84 Maintenance 3. Push up the lock lever on the right to unlock the toner cartridge. 4. Pull out the toner cartridge. 5. Remove the new toner cartridge from its package and gently shake it as shown below. Warning: Do not touch the toner. Keep the t...

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Replacing a Toner Cartridge 85 6. Hold the tag and gently pull the toner seal upward and remove it. 7. Insert the toner cartridge with the arrow mark facing you. Push it all the way into its slot, pushing on both sides evenly, until it stops securel...

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86 Maintenance 9. Close cover A. 10. Check for toner messages on the LCD screen. If another toner cartridge needs to be replaced, you see another error message. Repeat steps 2 to 9 to replace the other cartridges. Replacing the Photoconductor Handl...

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Replacing the Photoconductor 87 Removing and Replacing the Photoconductor 1. Make sure the CX11N is turned on. 2. Remove any paper loaded in the ADF (CX11NF only). 3. Slowly flip back the scanner until it stops. 4. Close the output tray extension. Ba...

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88 Maintenance 5. Lift up cover B. 6. Pull up the orange lever inside cover B. Basic.book Page 88 Monday, August 22, 2005 12:35 PM ...

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Replacing the Photoconductor 89 7. Lift out the photoconductor using its handle. 8. Remove the new photoconductor from its package and pull off the protective sheet. Caution: Do not touch the belt on the top of the photoconductor or the blue area; ...

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90 Maintenance 9. Hold the photoconductor by its handle and insert it into the slots marked with blue arrows inside the CX11N. Push it in until it clicks into place. 10. Flip down the orange lever, then close cover B. Basic.book Page 90 Monday, Au...

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Cleaning the CX11N 91 11. Slide out and flip open the output tray extension, if necessary. 12. Slowly push down the scanner to its original position. Cleaning the CX11N If the CX11N’s outer case is dirty or dusty, turn off the CX11N and clean it wi...

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92 Maintenance Cleaning the Pickup Roller 1. Open the MP tray cover and remove any loaded paper. 2. Gently wipe the pickup roller inside the MP tray with a moistened cloth. Pickup roller Basic.book Page 92 Monday, August 22, 2005 12:35 PM ...

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Cleaning the CX11N 93 Cleaning the Print Head If there are white vertical lines, you will need to clean the print head. 1. Pull off the cleaner cover from the right side of the CX11N. 2. Open cover A. 3. Pull forward on the blue lever inside of the...

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94 Maintenance 4. Grasp the blue cleaner slowly and move it out and in once. Note: Move the cleaner all the way out and in; otherwise, the CX11N may not be cleaned completely. 5. Push in the blue lever inside the CX11N. 6. Close cover A and replace...

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Cleaning the CX11N 95 Cleaning the Exposure Window and Document Table If you notice a decrease in scan or copy quality, clean the exposure window. You can use a soft dry cloth to clean the document table. Caution: Do not spray cleaning solution on...

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96 Maintenance Cleaning the ADF Pickup Rollers (CX11NF Only) If the Auto Document Feeder fails to feed paper, open the ADF cover on the left side. Then close the cover and wipe the rollers with a soft moist cloth to remove paper dust. Pickup rollers...

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Ordering Parts Online 97 Ordering Parts Online The CX11N lets you know when you need new toner cartridges or a new photoconductor. To order toner cartridges or a photoconductor online, click the Order Online button in the EPSON Status Monitor 3 wi...

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98 Maintenance If you prefer to order by phone, use these product codes. Toner Recycle Program Save with the Epson Toner Recycle Program! Go to www.epson.com/recycle for program details and to print a free pre-addressed shipping label for recycli...

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Solving Problems 99 Solving Problems 8 Your CX11N displays status and error messages on its LCD screen. This chapter tells you how to respond to these and troubleshoot other problems you may encounter. Status and Error Messages Not every message di...

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100 Solving Problems Check Paper Size The paper size setting is different from the size of the loaded paper. Load the correct size of paper in the specified paper source. To clear this error, select Clear Warning from Reset. See page 73 for instru...