Epson Stylus Color 400 User Manual

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User’s Guide Printed on recycled paper with at least 10% post-consumer content hw_fm.fm5 Page i Thursday, August 7, 1997 4:32 PM ...

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ii All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of ...

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iii FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection ag...

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iv hw_fm.fm5 Page iv Thursday, August 7, 1997 4:32 PM ...

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v Contents Introduction System Requirements 2 How to Use Your Manual 3 Warnings, Cautions, Notes, and Tips 4 Where To Get Help 4 E NERGY STAR Compliance 5 Energy-saving Tips 6 Important Safety Instructions 6 1 Basic Printing Accessing the Prin...

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Contents vi Using Online Help 1-16 Accessing Online Help from Windows 95 1-16 Accessing Online Help from Windows 3.1 1-16 Accessing Help from Windows NT 4.0 1-17 2 Printing on Special Media Choosing Paper and Other Media 2-1 Media Loading Guidel...

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Contents vii 4 Maintenance and Transportation Cleaning the Print Heads 4-1 Using the Head Cleaning Utility 4-1 Using the Control Panel 4-2 Examining the Nozzle Check Pattern 4-3 Replacing an Ink Cartridge 4-3 Removing and Installing an Ink Cart...

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Contents viii Glossary Index hawaii.toc Page viii Friday, July 25, 1997 1:45 PM ...

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1 Introduction Your EPSON Stylus ® COLOR 400 printer prints up to 16 million colors, producing amazingly realistic photographic images and vivid computer graphic art. Its razor-sharp black printing also gives you laser-quality text, superb grays...

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Introduction 2 System Requirements To use your printer and its driver, your system should have: ◗ An IBM ® compatible PC with at least a 386/25 MHz or faster processor ◗ Windows ® 3.1x, Windows for Workgroups 3.11, Windows 95, or Windows N...

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Introduction 3 How to Use Your Manual To set up your printer and install your printer software, see the Setup Guide for instructions. This User’s Guide contains the information you need to use your printer in these chapters: Chapter 1, “Usin...

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Introduction 4 Warnings, Cautions, Notes, and Tips You’ll find this information throughout your manual: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain importan...

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Introduction 5 EPSON also provides technical support and information on the installation, configuration, and operation of EPSON products. Dial (800) 922-8911, (310) 782-2600 (U.S.), or (905) 709-9475 (Canada), 6 A.M. to 6 P.M., Pacific Time, Mon...

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Introduction 6 energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation. Energy-saving Tips Here are a few tips you can use to be even more energy-wise: ◗ ...

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Introduction 7 ◗ Place the printer near a wall outlet where the plug can be easily unplugged. Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement. ◗ Do not let the power cord become damaged or f...

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Introduction 8 hw_int.fm5 Page 8 Tuesday, July 29, 1997 2:14 PM ...

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1-1 1 The printer software includes the following programs: ◗ Printer driver, which lets you control printing and choose from a wide variety of settings to customize the appearance of your documents. ◗ EPSON Spool Manager, Despooler, and Status...

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Basic Printing 1-2 Accessing the Driver from Windows Applications 1. Choose Print or Print Setup from the File menu of your Windows application program. If you choose Print, you first see a Print dialog box that contains the settings you chan...

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Basic Printing 1-3 3. Choose EPSON Stylus COLOR 400 from the list of Installed Printers. 4. Choose Setup. You see the Main menu, shown below. Accessing the Driver from Windows NT 4.0 1. Click Start, point to Settings, and then select Printers. 2....

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Basic Printing 1-4 Most of the basic driver settings you’ll need to check are on the Main menu. Settings controlling the paper size, orientation, and layout are on the Paper menu. You can run the printer utilities from the Utility menu (see Chap...

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Basic Printing 1-5 Using Advanced Mode If you want to tailor your settings for a particular document type or just customize them to suit your needs, select Advanced mode on the Main menu. When you choose Advanced mode, the Custom Settings drop-do...

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Basic Printing 1-6 Customizing Advanced Settings To select your own Advanced mode settings, click the More Settings button on the Main menu to bring up the More Settings box. In this dialog box you can change the Media Type and Ink settings you m...

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Basic Printing 1-7 2. Change your printer driver settings as necessary. 3. Return to the Main menu and click the Save Settings button to bring up the User Defined Setting dialog box. 4. Type a document name for your custom settings in the Name fie...

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Basic Printing 1-8 * Available only when using Advanced mode. ** Available only when using Automatic mode and Plain paper. Main menu settings Setting Options Description Mode Automatic Advanced See page 1-4 for details. Advanced mode document types ...

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Basic Printing 1-9 * The Print Quality is selected automatically depending on the current Media Type. If you choose a Print Quality setting that is not appropriate for your media, the driver changes the Media Type setting. Always check that your Me...

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Basic Printing 1-10 Paper menu settings * Using this option, you can add a customized paper size in this size range: Width: 3.9 to 9.5 inches (100 × 241 mm) Length: 3.9 to 43.9 inches (100 × 1117 mm) ** This option is not available when you’re us...

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Basic Printing 1-11 Selecting the Correct Media Type Setting Use this table to help you match the media type you loaded in the printer with the Media Type setting in the printer driver. For additional information, see Chapter 2. 1 Load with the s...

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Basic Printing 1-12 Using the Spool Manager Programs Your printer uses the EPSON Spool Manager to send data to the printer so you can continue working in your software program while printing. Spool Manager also includes the Despooler and Status Mo...

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Basic Printing 1-13 The Status Monitor displays these icons: If you need to run Spool Manager while you’re printing, select the icon (Windows 3.1) or button (Windows 95) near the bottom of your screen. You can also run Spool Manager from the EP...

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Basic Printing 1-14 Network Printing with Windows NT 4.0 If you connected the printer directly to a Windows NT 4.0 server, see your Windows NT documentation for instructions on configuring your printer for the network. Using the Printer Software’...

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Basic Printing 1-15 5. Click the Remote Despool tab and then click the Printing from remote queues option. 6. Click the Browse button and select the remote server directory that will receive print job files. 7. Click OK and minimize the Spool Ma...

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Basic Printing 1-16 5. Click the Add Port button, then specify the network path to the printer and click OK. 6. Open the Spool Manager window. 7. In the Spool Manager window, double-click your printer’s queue. The Queue Setup dialog box appears...

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Basic Printing 1-17 Accessing Help from Windows NT 4.0 Click the My Computer icon, then click the Printers icon. Right-click the EPSON Stylus COLOR 400 icon and select Document Defaults from the menu. In the printer software dialog box, click the...

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2-1 2 Read this chapter for information about choosing and loading the best paper and other media for your printing needs. Choosing Paper and Other Media You can use most plain paper with your printer and achieve good results. For better results, u...

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Printing on Special Media 2-2 To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral . Media Loading Guidelines ◗ If ...

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Printing on Special Media 2-3 Loading Plain Paper Always load paper or other media with the printable side facing up. Look for an arrow on the paper packaging to indicate the printable side. 1. Lower the output tray and slide out the extension. The...

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Printing on Special Media 2-4 To print on transparencies, remove the paper support and reinstall it in the rear paper support slot. 2. Fan a stack of paper and then even the edges. 3. Load the stack with the printable side up and the short edge fir...

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Printing on Special Media 2-5 4. Slide the left edge guide back against the stack of paper. 5. Select the Media Type and other printer driver settings that are appropriate for the media you loaded, as described in Chapter 1. Loading Special Media ...

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Printing on Special Media 2-6 EPSON Photo Quality Glossy Paper, Glossy Film, and Transparencies Before loading transparencies, reposition the paper support as shown on page 2-4. For media or transparencies, put a support sheet (packed with the med...

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Printing on Special Media 2-7 EPSON Photo Paper You can use these cards to print photographs that look almost as good as the ones you get from film processing. Photo Paper (4 × 6) is perforated around the edges, so you can trim your printouts and...

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Printing on Special Media 2-8 ◗ Choose EPSON Photo Paper 4 × 6 in as the Paper Size setting and Maximum as the Printable Area setting. ◗ Choose Photo Quality Glossy Paper as the Media Type setting. ◗ After you print your picture, fold the ...

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Printing on Special Media 2-9 If ink smears when printing on envelopes or other thick media, set the adjust lever to the + position. To do this, open the printer cover and position the lever as shown. Then close the cover and print. (Be sure to re...

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Printing on Special Media 2-10 2. Insert the paper in the printer as shown. The right edge of the paper should be against the right edge guide: 3. Slide the left edge guide next to the left edge of the paper. 4. Create the document in your word proc...

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Printing on Special Media 2-11 7. Click the Paper tab. You see a dialog box like the following: 8. Choose the paper you want to use from the Paper Size list. If you want to print a banner or other custom-size document, choose User Defined. If ...

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Printing on Special Media 2-12 11. Click the Main tab to return to the Main printer settings dialog box. Make sure you choose Plain paper and the other settings you want to use, and then click OK. 12. Click Close, OK, or Print to print your ba...

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3-1 3 This chapter describes the lights and buttons on the printer’s control panel and how to use them. Using the Printer’s Control Panel The printer’s control panel lights display the printer status and the buttons control certain functions....

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Using the Control Panel 3-2 Lights P The power light is on when the printer is on. It flashes while receiving data, replacing the ink cartridge, or cleaning the print heads, and in certain error conditions. S On when there is no paper loaded or it�...

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Using the Control Panel 3-3 Running a Printer Check 1. Turn off the printer and your computer. 2. Disconnect the interface cable from the printer. 3. Make sure paper is loaded in the printer. 4. Hold down the E load/eject button and turn on the print...

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4-1 4 The instructions in this chapter tell you how to: ◗ Clean the print heads ◗ Replace an ink cartridge ◗ Align the print heads ◗ Clean the printer ◗ Transport the printer. Cleaning the Print Heads If your printed image is unexpectedly l...

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Maintenance and Transportation 4-2 3. Click the Utility tab. 4. Click the Head Cleaning icon. 5. Follow the instructions on the screen to clean the print heads. Cleaning takes about two minutes, during which the printer makes some noise and the P...

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Maintenance and Transportation 4-3 If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 5. Examining the Nozzle Check...

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Maintenance and Transportation 4-4 Removing and Installing an Ink Cartridge 1. Make sure the printer is on and not printing, and that either the B black or A color ink out light is flashing or on. 2. Lower the output tray and then raise the printer ...

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Maintenance and Transportation 4-5 6. Remove the new ink cartridge from its packaging. Then remove only the disposable yellow portion of the tape seal as shown here. 7. Lower the ink cartridge into its holder with the label facing up and the arrow...

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Maintenance and Transportation 4-6 9. Press the R cleaning (or E load/eject) button to begin charging. (Even if you don’t press a button, ink charging begins 60 seconds after you close the clamp.) 10. The Ppower light continues to flash while the...

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Maintenance and Transportation 4-7 Cleaning the Printer 1. Turn off the printer, unplug the power cord, and disconnect the printer cable. 2. Remove all the paper from the sheet feeder. 3. Clean the exterior of the printer with a soft, damp cloth. K...

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Maintenance and Transportation 4-8 hw_ch4.fm5 Page 8 Friday, July 25, 1997 10:00 AM ...

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5-1 5 This chapter describes what to do if you have problems printing. See the first section, “Diagnosing Problems,” for descriptions of possible problems indicated by the control panel lights and Status Monitor icons (Windows 95 only). Then s...

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Troubleshooting 5-2 Control panel light status Problem P power S paper out B black ink out A color ink out Black ink low see page 5-7 On Off Flashing Off Black ink out see page 5-7 On Off On Off Color ink low see page 5-7 On Off Off Flashing Co...

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Troubleshooting 5-3 In addition to the solutions in this chapter, check EPSON Answers, the EPSON Stylus COLOR 400 Help program, and the ReadMe file in the EPSON program group or folder for the latest information. If none of the suggested soluti...

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Troubleshooting 5-4 Vertical lines are misaligned or vertical banding appears. The printed image has incorrect or missing colors. Possible cause Solution The print head nozzles may be clogged. Clean the print heads. See Chapter 4 for instructions. H...

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Troubleshooting 5-5 The printed image is faint. The printed image is blurry. Possible cause Solution The print head nozzles may be clogged. Clean the print heads. See Chapter 4 for instructions. Media Type setting does not match the loaded paper. M...

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Troubleshooting 5-6 Problems with Printing If the printer won’t print, first check that: ◗ The printer is turned on; the Ppower light is on. ◗ Paper is loaded in the printer. ◗ The printer is plugged into a working electrical outlet that’s ...

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Troubleshooting 5-7 The S paper out light is flashing or on. A B black or A color ink out light is flashing or on. Printer or application software may be installed incorrectly. If the printer check works, check your printer and application softwar...

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Troubleshooting 5-8 All lights are flashing or on. The printer software installed with Windows 3.1 does not work correctly after you upgrade to Windows 95. You see error messages because of printing conflicts. Possible cause Solution A carriage or f...

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Troubleshooting 5-9 In Windows 95, the Status Monitor box does not appear with the Despooler. Paper Handling Problems You can avoid most paper handling problems by: ◗ Using smooth, high-quality media designed for ink jet printers that meets the me...

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Troubleshooting 5-10 Paper does not feed. Multiple pages feed at the same time. Paper jams inside the printer. Try this Then do this Remove the stack of paper from the sheet feeder. Check that the paper: ◗ Isn’t curled or creased. ◗ Isn’t to...

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Troubleshooting 5-11 Paper doesn't eject fully or is wrinkled Printout Is Not What You Expected If your printout results are not what you expected, try these solutions. Characters are incorrect or garbled. Possible cause Solution If the paper...

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Troubleshooting 5-12 The margins are incorrect. The image is inverted as if viewed in a mirror. The printer prints blank pages. Text printing is very slow. Possible cause Solution Margins are set incorrectly in your application software. Check your...

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A-1 A Printing Printing method: On-demand ink jet Nozzle configuration: 64 monochrome (black) nozzles 63 color nozzles (21 × 3; cyan, magenta, yellow) Resolution: Maximum 720 × 720 dpi Input buffer: 10KB Print direction: Bidirectional with logic ...

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Technical Specifications A-2 Paper Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of...

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Technical Specifications A-3 Printable area A: The minimum top margin is 0.12 inch (3.0 mm). When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 1.2 inches (30 mm). B–L: The minimum left margin is 0.12 inch (...

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Technical Specifications A-4 Ink Cartridge * The print capacity may vary, depending on how often you use the print head cleaning function. ** It thaws and is usable after approximately 3 hours at 77 °F (25 °C). Caution: To ensure good results, use ...

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Technical Specifications A-5 Electrical Environmental Temperature: Operation 50 to 95 °F (10 to 35 °C) Storage* – 4 to 140 °F (– 20 to 60 °C) 1 month at 104 °F (40 °C) 120 hours at 140 °F (60 °C) Humidity: Operation 20 to 80% RH Storag...

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Technical Specifications A-6 hw_apa.fm5 Page 6 Friday, July 25, 1997 10:18 AM ...

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G-1 Glossary banding The horizontal lines that sometimes appear when printing graphics. See also MicroWeave. buffer The portion of the printer’s memory used to store data before printing it. character table A collection of letters, numbers, and s...

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Glossary G-2 Error Diffusion This halftoning setting smooths out edges by randomly placing dots of varying colors. This has the opposite effect of the Finest Detail setting. ESC/P Abbreviation for Epson Standard Code for Printers. This system of c...

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Glossary G-3 media Materials upon which data is printed, such as envelopes, plain paper, special paper, and transparencies. MicroWeave Printing technology that produces images in fine increments to reduce the possibility of banding. See also bandin...

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Glossary G-4 serial interface See interface. spool The process by which the printer driver converts the print data into codes that your printer understands. This data is then sent to the printer directly or to the print server. Spool Manager An EPS...

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I-1 Index A Adjust lever, 2-6, 2-9 Advanced mode Advanced dialog box , 1-6, 1-8 to 1-9 Custom Settings list , 1-5 to 1-8 User Defined Setting dialog box , 1-7 using , 1-5 to 1-7 Aligning print heads , 1-10, 4-6, 5-4 Automatic mode , 1-4, 2-2 B Band...

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Index I-2 EPSON Answers , 2 Customer Care Centers , 4 Electronic support services , 4 to 5 help , 4 to 5 media , 1-11, 2-1 to 2-2 World Wide Web site , 4 Error diffusion setting , 1-9 F Faint printouts, 5-5 Film, see Photo Quality Glossy Film Finest...

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Index I-3 N Network path , 1-15 to 1-16 printing , 1-13 to 1-16 Network printing , 1-12 Nozzle Check utility , 1-10 , 4-2 to 4-3 O Online software help , 1-1 , 1-16 Orientation setting , 1-4, 1-10 P Paper EPSON, see EPSON media handling problems ...

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Index I-4 Self adhesive sheets choosing , 2-2 printing on , 1-11 specifications , A-2 Service , 4 to 5 Single sheets, printing on , 1-11 Software, see Printer software Specifications electrical , A-5 environmental , A-5 ink cartridge , A-4 mechanical...