Samsung SM352B Troubleshooting Manual

[Page 1] Samsung SM-352B

Main Pa g e Safet y Precautions Notational Installation While Operating Other Usin g the Drive Using the COMBO Drive Storing and Cleaning Your Discs Upgrading the Firmware Flash Memory System Requirements Introduction Front Rear Trou...

[Page 2] Samsung SM-352B

Warning / Caution Warning : This symbol indicates explanations about extremely dangerous matters. If users ignore this symbol and handle the device the wrong way, serious injury or death could result. Caution : This symbol indicates e...

[Page 3] Samsung SM-352B

Place the drive on a level surface. - Failure to do so may cause the device to fall onto a hard surface, resulting in damage or malfunction. Do not place the drive in direct sunlight. A void low- or high-temperature environments. A void high-hu...

[Page 4] Samsung SM-352B

Handle with caution to prevent damage from external shock. Do not drop the drive, and protect it fromsevere shocks. - It can damage the drive or cause it to malfunction. Do not move the drive while in operation and do not attempt to open the disc tr...

[Page 5] Samsung SM-352B

Never allow food particles or foreign substances to enter the drive casing. To protect against the risk of fire, do ot spill such liquids as alcohol and benzene on the drive. Do not disassemble, attempt to repair or modify the device without expr...

[Page 6] Samsung SM-352B

1. Connector for stereo headphones with a 3.6 mm stereo mini-jack. 2. Headphone volume control. 3. Emergency eject hole. (if the compartment does not open when you press the Eject button, power off the computer, insert a pin or unfolded paper clip i...

[Page 7] Samsung SM-352B

1. Two-pin digital audio output terminal for use with a sound or MPEG card supporting digital audio features. 2. Four-pin sound output terminal for use with a sound card. (refer to the sound card documentation for further details) 3. Master/slave se...

[Page 8] Samsung SM-352B

To install your COMBO Drive in the PC, proceed as follows. Make sure to use the standardized screws supplied (M3 X 6). To use screws other than M3 X 6 may result in malfuction. Installing the COMBO Drive Make sure that the PC i...

[Page 9] Samsung SM-352B

Connecting the Cables Connecting the power cable The 4-pin power cable from the internal power unit of your computer must be connected to the power terminal on the rear of the COMBO drive. A - Cut Side 1 +5V DC 2 Ground 3 Ground 4 +12V DC Note:...

[Page 10] Samsung SM-352B

a : Master Drive (Choose the MA Jumper) b : Hard Drive c : MainBoard d : Primary 1 e : Secondly 1 If there is two COMBO drive, select MA (Master) / SL (Slave). a : Master Drive (Choose the MA Jumper) b : Slave Drive (Choose the SL Jumpe...

[Page 11] Samsung SM-352B

To record data on a CD-R or CD-RW disc in the COMBO drive, you must first install the CD record utility. For compatibility reasons, you are recommended to uninstall any existing software of the same type before installing this utility. Insta...

[Page 12] Samsung SM-352B

No additional device driver is needed for Windows 98/2000/ME/XP/NT4.0, as the default Windows device driver is used. You can check that the COMBO drive has been correctly detected by Windows. To do so, proceed as follows. The SAMSUNG devi...

[Page 13] Samsung SM-352B

Setting Up the Device Driver Automatic Setup The device driver is located in the Ddriver folder of the CD Record Utility disc which is provided in the package. Insert the CD Record Utility disc into the CD-ROM drive and open the Ddriver folder. ...

[Page 14] Samsung SM-352B

To play audio or video CDs and / or DVDs in your COMBO drive, proceed as follows. Using the COMBO Drive Push the power button and boot the computer. After booting the computer, open the disc compartment by pressing the Eject button. Insert the ...

[Page 15] Samsung SM-352B

To ensure a long service life for your discs and drive, follow the pre-cautions below when storing and cleaning your discs. Storing and Cleaning Your Discs Do not place a disc in direct sunlight. Store a disc vertically in a well-ventilat...

[Page 16] Samsung SM-352B

The product firmware can be upgraded by downloading the updated file from the following Web site: http://samsungelectronics.com htt p ://samsun g -ODD.com Upgrading the Firmware Flash Memory Using the Drive ...

[Page 17] Samsung SM-352B

Before you install the COMBO drive, we strongly recommend that you check that your setup meets the system requirements listed below. System Requirements Item Description Computer Intel Pentium II 400MHz/Celeron 466A(or higher), 128 MB of...

[Page 18] Samsung SM-352B

Hard Drive Network Drive CD-ROM Drive If you have any problems recording via your COMBO drive, follow the appropriate instructions below for the source that you are using. Note The COMBO Drive provide a High Speed rewriting Disc recordi...

[Page 19] Samsung SM-352B

Caution with errors Term Description Recommended Disc Types Every CD-R or CD-RW drive records data by applying recording laser onto a CD. If the CD is damaged or recording data is not possible, you need to remove the following causes of the er...

[Page 20] Samsung SM-352B

interface is strongly recommended. We recommend DMA mode for fast writing. DMA Setting Before you install your COMBO drive, we recommend to set DMA to enabled on your PC system. See the following procedure to set DMA transfer mode in windows ...

[Page 21] Samsung SM-352B

Problem Meaning / Solution The COMBO drive is not detected by the computer. After installing the COMBO drive, the PC gets slower. Check that the power, audio and IDE cables are correctly connected to the computer. Change the IDE cable and reco...

[Page 22] Samsung SM-352B

SAMSUNG continually strives to improve its products. Both the design specifications and these user instructions are thus subject to change without notice. *Note) The SM-352BB/XRA model does not support DVD-RAM disc. Technical Specifications ITEM...