Toshiba Strata CIX40 General Description Manual

[Page 1] Toshiba Strata CIX40

TOSHIBA Telecommunication Systems Division December 2007 Strata CIX40, CIX100-S, CIX100, CIX200, and CIX670 General Description Title Page ® ...

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Publication Information Toshiba America Information Systems, Inc. Telecommunication Systems Division Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to...

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Strata CIX40, CIX100, CIX200 and CIX670 General End User Information The Strata CIX100, CIX200 or CIX670 Digital Business Telephone System is registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules ...

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3.Network connection information USOC jack required: RJ11/14C, RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label. 4.Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/...

[Page 5] Toshiba Strata CIX40

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEME...

[Page 6] Toshiba Strata CIX40

T Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by Toshiba (except for fuses, lamps,...

[Page 7] Toshiba Strata CIX40

WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Tosh...

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Strata CIX General Description 12/07 i Contents Introduction Organization ..........................................................................................................................................ix Conventions .......................

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Contents Chapter 4 – Strata CIX200 ii Strata CIX General Description 12/07 Chapter 4 – Strata CIX200 Base Cabinet ..................................................................................................................................

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Contents Chapter 9 – Strata Media Application Server and Integrated Voice Mail Cards Strata CIX General Description 12/07 iii Mic Mute ..............................................................................................................

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Contents Chapter 10 – Features iv Strata CIX General Description 12/07 Connection to the Strata CIX .........................................................................................................83 Preloaded Software ....................

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Contents Chapter 10 – Features Strata CIX General Description 12/07 v Call Forward .......................................................................................................................................104 Station Call Forward .....

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Contents Chapter 10 – Features vi Strata CIX General Description 12/07 [DSS] Button Status Display .......................................................................................................118 DTMF Receivers ...........................

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Contents Chapter 10 – Features Strata CIX General Description 12/07 vii Music-on-hold ....................................................................................................................................140 Multiple Call/Delayed R...

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Contents Appendix – Specifications viii Strata CIX General Description 12/07 Backup and Restore .....................................................................................................................152 Maintenance and Administrati...

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Strata CIX General Description 12/07 ix Introduction This General Description provides an overview of the Strata CIX40, CIX100-S, CIX100, CIX200 and CIX670 IP and digital business telephone systems, associated hardware and features. The features...

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Introduction Conventions x Strata CIX General Description 12/07 Conventions Conventions Description Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes ap...

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Introduction Related Documents/Media Strata CIX General Description 12/07 xi Related Documents/Media Installation and Programming Manuals • Strata CIX Installation & Maintenance Manual • Strata CIX Programming Manual (Volume 1) • Strata ...

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Strata CIX General Description 12/07 1 Strata CIX Overview 1 The Strata CIX family includes the CIX40, CIX100-S, CIX100, CIX200 and CIX670 Internet Protocol (IP) systems that provide sophisticated business communication features. These systems d...

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Strata CIX Overview Strata CIX40, CIX100, CIX200, and CIX670 Component Compatibility 2 Strata CIX General Description 12/07 Strata CIX40, CIX100, CIX200, and CIX670 Component Compatibility Because the Strata CIX supports all types of telephones, ...

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Strata CIX Overview Strata CIX40, CIX100, CIX200, and CIX670 Component Compatibility Strata CIX General Description 12/07 3 Networking Interface Units CIX40 CIX100 CIX200 CIX670 GIPH-X1A IP Interface Yes 3 No No No MIPU IP Interface Unit Yes 1,2 Y...

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Strata CIX Overview Strata CIX40, CIX100, CIX200, and CIX670 Component Compatibility 4 Strata CIX General Description 12/07 Option Interface Units CIX40 CIX100 CIX200 CIX670 BIOU Option Interface Unit (4-zone paging, relay control & 3- MOH) No...

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Strata CIX Overview CIX License Control Strata CIX General Description 12/07 5 CIX License Control The system size and feature capability is controlled using a software License Key Code. This key code is obtained from the Toshiba Internet FYI sit...

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Strata CIX General Description 12/07 7 Strata CIX40 2 This chapter provides a system overview of the Strata CIX40 telephone system. The CIX40 is an IP communication system that brings powerful IP telephony and Strata Net networking capabilities...

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Strata CIX40 Processor 8 Strata CIX General Description 12/07 The CIX40 comes with built-in circuitry for eight digital telephone ports, four CO line ports with Caller ID Interface, one standard telephone port, built-in maintenance modem, LAN/NIC...

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Strata CIX40 CIX40 Cabinet Slots Strata CIX General Description 12/07 9 • One Relay control interface that provides an interface to a normally open relay contact which can be programmed to control a Night Bell, door lock or to mute BGM during a...

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Strata CIX40 CIX40 Cabinet Slots 10 Strata CIX General Description 12/07 GCTU2A Processor Interfaces Memory Protection Battery If commercial AC power is lost or if a system is moved or stored without power, the processor has an on-board battery t...

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Strata CIX40 GVPH – Integrated Voice Mail Strata CIX General Description 12/07 11 GVPH – Integrated Voice Mail With the release of Strata CIX40, Toshiba is also introducing a plug and play voice mail circuit card (GVPH1A) specifically for the...

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Strata CIX40 System Configuration 12 Strata CIX General Description 12/07 System Configuration Following are Strata CIX40 configuration guidelines: • Pre-programmed to initialize and match CIX40 extension numbers with GVPH1A voice mailboxes. So...

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Strata CIX40 System Configuration Strata CIX General Description 12/07 13 Note See the “CIX40 Functional Block Diagram” on page 16 to see how the circuit cards and interface connectors can be used for connecting stations and peripherals. Ta...

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Strata CIX40 System Configuration 14 Strata CIX General Description 12/07 Table 3 CIX40 R2 Cabinet Configurations (CHSU40A2 Cabinet/R5.1 SW) Analog CO Lines Digital Telephones IP Channels Equipment 4 8 0 Cabinet (CHSU40A2) 7 16 0 Cabinet, GCDU2A ...

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Strata CIX40 Telephone and Console Support Strata CIX General Description 12/07 15 Reserve Power One or two HPFB-6 optional units can be added to the CIX40 to provide reserve power. The amount of reserve power time depends on the hardware (see T...

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Strata CIX40 CIX40 Functional Block Diagram 16 Strata CIX General Description 12/07 CIX40 Functional Block Diagram The Functional Block Diagram below shows the circuit cards and interface connectors used for connecting the stations and peripheral...

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Strata CIX40 Additional Specifications Strata CIX General Description 12/07 17 Additional Specifications Table 6 CIX40 Specifications Category Items Specification Remarks Power Input voltage rating 90-264VAC Input current rating 0.5A max. At full...

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Strata CIX40 Station Loop Limits 18 Strata CIX General Description 12/07 Station Loop Limits The table below provides the maximum loop limits for connection of telephones, lines, peripheral equipment, and power supplies. The following informatio...

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Strata CIX General Description 12/07 19 Strata CIX100-S / CIX100 3 This chapter provides a system overview of the Strata CIX100-S and CIX100 telephone systems. The Strata CIX100-S/CIX100 systems are compact systems, yet they provide large system...

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Strata CIX100-S / CIX100 CIX100-S and CIX100 Processors 20 Strata CIX General Description 12/07 CIX100-S and CIX100 Processors Each system operates with one processor card (ACTU3A-S for CIX100-S, ACTU3A for CIX100) that installs in a dedicated sl...

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Strata CIX100-S / CIX100 CIX100 Cabinet Slots Strata CIX General Description 12/07 21 Built-in Ethernet Connection The ACTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Int...

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Strata CIX General Description 12/07 23 Strata CIX200 4 The Strata CIX200 supports 192 ports and can be configured as a one or two cabinet system, consisting of a Base Cabinet and one optional Expansion Cabinet. One processor model supports al...

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Strata CIX200 24 Strata CIX General Description 12/07 Basic Specifications The following table lists the parts and basic specifications of the CIX200 Rack Mount Cabinets. Power Backup An Uninterruptible Power Supply (UPS) is required for power bac...

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Strata CIX200 Configuration Strata CIX General Description 12/07 25 Configuration The two primary considerations in system configuration are Card Slot Use and Power Factor. Card Slot Use The card slots can each support up to 32 ports. There are a...

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Strata CIX200 CIX200 PCBs 26 Strata CIX General Description 12/07 CIX200 PCBs Two circuit cards are specific to the CIX200 systems; the LCTU processor card and the LSLU, a two-circuit, single-line, telephone interface card. The MIPU24 IP interfac...

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Strata CIX200 Modular or Amphenol Connections Strata CIX General Description 12/07 27 Analog Standard Station Interface Unit (LSLU1A) The optional 2-circuit LSLU card provides for connection of two analog devices, such as faxes, modems, standard ...

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Strata CIX200 Modular or Amphenol Connections 28 Strata CIX General Description 12/07 LCNU-A1A, LCNU-B1A, LCNU-C1A, LCNU-D1A, and LCNU-E1A Table 8 CIX Extender Use Extender Used For Required Comments LEXU-A1A LIPU Optional Extender installed betw...

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Strata CIX General Description 12/07 29 Strata CIX670 5 The Strata CIX670 system provides sophisticated telecommunication features in a modular system designed for growth. Its universal slot architecture enables you to select the combination of...

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Strata CIX670 CIX670 Processor Circuit Cards 30 Strata CIX General Description 12/07 CIX670 Processor Circuit Cards The system operates with the BCTU only or the BCTU and BEXU processor circuit cards that install in dedicated slots of the Base C...

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Strata CIX670 CIX670 Processor Circuit Cards Strata CIX General Description 12/07 31 Network Interface The BCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI)...

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Strata CIX670 CIX670 Cabinet Slots 32 Strata CIX General Description 12/07 CIX670 Cabinet Slots Base Cabinet The Base Cabinet has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,” that can...

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Strata CIX670 CIX670 Remote Expansion Cabinet Strata CIX General Description 12/07 33 CIX670 Remote Expansion Cabinet A CIX670 Expansion Cabinet can be located up to three kilometers (1.86 miles) from its Base Cabinet. Remote Expansion Cabinets a...

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Strata CIX670 CIX670 Remote Expansion Cabinet 34 Strata CIX General Description 12/07 Strata CIX670 Rack Mount The Strata CIX Rack Mount cabinets consist of a Base cabinet (CRSUB672A) and Expansion cabinets (CRSUE672A). These cabinets are deepe...

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Strata CIX670 CIX670 Remote Expansion Cabinet Strata CIX General Description 12/07 35 Base Cabinet The CIX670 rack mount base cabinet is similar to the Strata CIX670 wall mount base cabinet. It has two dedicated slots used for the system processo...

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Strata CIX General Description 12/07 37 Capacities 6 This chapter contains Strata CIX40, CIX100, CIX200 and CIX670, and capacities for stations and peripherals, CO lines, station buttons and system features. All tables apply to all systems unless...

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Capacities System Capacities 38 Strata CIX General Description 12/07 DP5000, DKT3200, 3000 and 2000-series DKTs 1 16 72 (40 Base Cabinet) (40/Expan. Cab.) 112 152 (72 Base Cabinet) (80/Expan. Cab.) 552 (72 Base Cabinet) (80/Expan. Cab.) IP...

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Capacities System Capacities Strata CIX General Description 12/07 39 Table 12 Line Capacities and Universal Circuit Card Slots Lines CIX40 CIX100 Base & Expansion CIX200 Base and Expansion CIX670 Basic Processor BCTU CIX670 Expanded Proces...

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Capacities System Capacities 40 Strata CIX General Description 12/07 Table 13 Digital and IP Telephone Station Buttons Station Buttons per System CIX40 CIX100 Base & Expansion CIX200 Base and Expansion CIX670 Basic Processor BCTU CIX670 ...

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Capacities System Capacities Strata CIX General Description 12/07 41 CO Line Groups - Incoming Line Groups (ILG) 11 32 50 50 128 CO Line Groups - Outgoing Line Groups (OLG) 11 32 50 50 128 Outgoing Line Groups (OLG) Members per system (Trunks +...

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Capacities System Capacities 42 Strata CIX General Description 12/07 Page Groups (Phones with or without External Zones) 4 4 8 8 8 Paging – (Group Page – simultaneous stations paged) 24 72 120 120 120 Pickup Groups 5 5 10 10 32 Ring Tones (E...

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Capacities System Capacities Strata CIX General Description 12/07 43 CIX100 Maximum Capacity Configuration Examples Table 15 CIX100 Base Cabinet with Digital Telephones and Loop Start Line With or Without Caller ID Table 16 CIX100 Base and Expan...

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Capacities System Capacities 44 Strata CIX General Description 12/07 Table 18 CIX100 Base and Expansion Digital Telephones and with T1 and/or PRI lines Table 19 CIX100 Base Cabinet Only with Analog Tie, DID and /or Ground Start Lines Table 20 CIX...

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Strata CIX General Description 12/07 45 Universal Slot Circuit Cards 7 Universal Printed Circuit Cards installed in the Strata CIX670, CIX200 or CIX100 cabinets provide interfaces for stations, lines, and peripherals. Each circuit card measures 7...

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Universal Slot Circuit Cards Station, Line and Option Circuit Cards 46 Strata CIX General Description 12/07 Standard Telephone Interface Unit (LSLU - CIX200 only) (ASTU - CIX100 only) Provides two standard telephone circuits. Maximum number of ri...

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Universal Slot Circuit Cards Station, Line and Option Circuit Cards Strata CIX General Description 12/07 47 Stratagy IVP8 R2 (CIX100, CIX200 and CIX670) Supports up to 8 ports, approx. 15 hours of voice storage. 512MB CompactFlash card upgrade ...

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Universal Slot Circuit Cards Station, Line and Option Circuit Cards 48 Strata CIX General Description 12/07 Enhanced 911 CAMA Trunk Interface Unit (RMCU/RCMS) E911 CAMA circuits. Provides up to 4 CAMA trunk circuits. The RMCU/RCMS eliminates the ...

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Universal Slot Circuit Cards Station, Line and Option Circuit Cards Strata CIX General Description 12/07 49 Tie Line Unit (REMU2) Provides 4 analog Tie line circuits. Interface Options: E&M Tie lines 2- or 4-wire transmission Type I and type ...

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Universal Slot Circuit Cards Functional Block Diagrams 50 Strata CIX General Description 12/07 Functional Block Diagrams The Functional Block Diagrams show the circuit cards and interface connectors used for connecting the stations and peripheral...

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Universal Slot Circuit Cards Functional Block Diagrams Strata CIX General Description 12/07 51 Figure 12 CIX200 System Processor and Optional Interface Circuit Cards Data and Speech Highway 0017-cix40 LCTUIA Processor PCB Interface PCB Relay Conta...

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Universal Slot Circuit Cards Functional Block Diagrams 52 Strata CIX General Description 12/07 Figure 13 CIX670 System Processor and Option Interface Circuit Cards Data and Speech Highway 0013-cix40 BCTU2A Processor PCB Interface PCB Relay Contact...

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Universal Slot Circuit Cards Functional Block Diagrams Strata CIX General Description 12/07 53 Figure 14 CIX100, CIX200 and CIX670 CO Line Side Functional Block Diagram RDTU3 • 2T1 / DS1(24 Channels / Lines) • Loop Start, Ground Start, Tie, ...

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Universal Slot Circuit Cards Functional Block Diagrams 54 Strata CIX General Description 12/07 Figure 15 CIX100, CIX200 and CIX670 Station Side Functional Block Diagram S 3 R 3 S 3 U 3 U 3 1 1 1 1 1 2 1 1 BSTCIU BDKU 8 Digital Telephone Circuits a...

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Strata CIX General Description 12/07 55 Telephones and Peripherals 8 This chapter covers Digital Telephones (DPs) and Internet Protocol Telephones (IPTs) and peripherals that are compatible with Strata CIX telephone systems. The DP5000-series and...

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Telephones and Peripherals DP5000-series Digital Telephones 56 Strata CIX General Description 12/07 DP5000-series Telephone Illustrations Legend A. Status LED (message and ringing) B. LCD Display C. Softkeys D. Programmable Feature Buttons E. Mess...

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Telephones and Peripherals DP5000-series Digital Telephones Strata CIX General Description 12/07 57 DP5008 Digital Single Line Telephone DP5018-S Digital Speakerphone with 10 programmable buttons DP5022-SDM (CIX40 only) DP5022-SD DP5122-SD Dig...

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Telephones and Peripherals DP5000-series Digital Telephones 58 Strata CIX General Description 12/07 The DP5000 Look • Sleek low profile — less than 1-inch thick. • Black body with dark gray keys. • Metallic silver curved tilt stand with e...

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Telephones and Peripherals DP5000-series Digital Telephones Strata CIX General Description 12/07 59 Mic Mute Note Not supported on DP5008. • All models have microphone and half duplex speaker capability. • Enhanced Mute – the handset and mi...

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Telephones and Peripherals DP5000-series Digital Telephones 60 Strata CIX General Description 12/07 DP5000-Series Telephone Tilt Angles The DP5000-series telephones, except the DP5008, have three tilt positions built into the base. There is also ...

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Telephones and Peripherals Telephone Button Expansion Options Strata CIX General Description 12/07 61 Telephone Button Expansion Options Add-on modules connect directly to the telephones and do not require an additional interface circuit (port). ...

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Telephones and Peripherals Cordless Digital Telephones 62 Strata CIX General Description 12/07 Cordless Digital Telephones Toshiba offers two cordless digital telephone models, the DKT2204-CT and the DKT2304-CT (see photos in this section). These...

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Telephones and Peripherals Cordless Digital Telephones Strata CIX General Description 12/07 63 DKT2204-CT The DKT2204-CT uses 900MHz Digital Spread Spectrum Technology, which offers unparalleled range and the best channel separation in the indus...

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Telephones and Peripherals IP Telephones 64 Strata CIX General Description 12/07 IP Telephones Toshiba offers three IP Telephone models with the release of the Strata CIX (shown below). • IPT2010-SD – 10-button IP speakerphone with 2-line x 24...

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Telephones and Peripherals IP Telephones Strata CIX General Description 12/07 65 Features The 2000-series IP telephones include a speakerphone and are 802.3af standard compliant for Power-Over-Ethernet (PoE). The IP Telephony product family also ...

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Telephones and Peripherals IP Telephones 66 Strata CIX General Description 12/07 Connectivity IP telephones connect to either the MIPU, LIPU, LIPS or GIPH in the Strata CIX system running software version 3.1 or above. However, the IPT2008-SDL ca...

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Telephones and Peripherals IP Telephones Strata CIX General Description 12/07 67 Liquid Crystal Display (LCD) Models The IPT2010-SD and IPT2020-SD models display up to 24 characters times two lines of information and provide four Soft Keys. The I...

[Page 88] Toshiba Strata CIX40

Telephones and Peripherals Telephone Button Expansion Options 68 Strata CIX General Description 12/07 Telephone Button Expansion Options Upgrade options for the Toshiba IP telephones are described below. IP Add-on Module (IADM) The IP Add-on modul...

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Telephones and Peripherals Third Party SIP Telephone Support Strata CIX General Description 12/07 69 Third Party SIP Telephone Support The Strata CIX supports the use of lower priced Toshiba approved SIP telephones for very basic user application...

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Telephones and Peripherals CIX Attendant Console 70 Strata CIX General Description 12/07 CIX Attendant Console The Strata CIX Attendant Console runs on a PC with Microsoft® Windows® 2000 Professional or Windows XP Professional operating system....

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Telephones and Peripherals CIX Attendant Console Strata CIX General Description 12/07 71 The optional items are: • Special Attendant Keyboard stickers (CTX-KL-ATCON-VA beige or CTX-BL-ATCON-VA black) • 17” Flat screen Monitor – Toshiba of...

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Telephones and Peripherals CIX Attendant Console 72 Strata CIX General Description 12/07 The CIX Attendant Console is designed to handle all call activity within a single Call Monitor screen, shown below. All calls will appear in a single list. C...

[Page 93] Toshiba Strata CIX40

Telephones and Peripherals Peripherals Strata CIX General Description 12/07 73 Peripherals The Strata CIX supports several types of stations and customer-supplied peripheral devices, such as door phones for visitor screening, a music source inter...

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Telephones and Peripherals Mobility Solutions 74 Strata CIX General Description 12/07 Mobility Solutions Toshiba mobility solutions maximize the value of the customer’s wireless Local Area Network (WLAN) by using their existing WLAN infrastruct...

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Telephones and Peripherals Mobility Solutions Strata CIX General Description 12/07 75 VPN/Firewall Solutions from SonicWALL Toshiba has a strategic relationship with SonicWALL, one of our industry’s leading suppliers of network security firewal...

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Telephones and Peripherals Video Communication Solution 76 Strata CIX General Description 12/07 Video Communication Solution The Strata Video Communication Solution (VCS™) 2.0 is designed to provide Strata users with point-to-point 3-party vide...

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Telephones and Peripherals Video Communication Solution Strata CIX General Description 12/07 77 • Video Setting Control – Similar to QoS setting, the VCS administrator can control the upper limit of video bandwidth via VCSManager for all the ...

[Page 98] Toshiba Strata CIX40

Telephones and Peripherals Product Specifications 78 Strata CIX General Description 12/07 Product Specifications Item Specification Strata CIX Release 4.2 or later Multiple Strata CIX nodes must be networked via Strata Net Endpoints Strata Dig...

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Telephones and Peripherals Toshiba Stratagy Voice Processing Strata CIX General Description 12/07 79 Toshiba Stratagy Voice Processing The Strata CIX can operate with Toshiba Stratagy voice processing systems, which provide a number of helpful me...

[Page 100] Toshiba Strata CIX40

Telephones and Peripherals Cabling and Connectors 80 Strata CIX General Description 12/07 Cabling and Connectors The Strata CIX uses industry standard cabling and connectors to interface with lines, stations, and peripherals. Stations use standar...