Toshiba A500-ST5602 User's Manual

[Page 1] Toshiba A500-ST5602

GMAD00202011 05/09 If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more in...

[Page 2] Toshiba A500-ST5602

2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. Model: Satellite ® A500 Series Recordable...

[Page 3] Toshiba A500-ST5602

3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical device...

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4 5.375 x 8.375 ver 2.3 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including ...

[Page 5] Toshiba A500-ST5602

5 5.375 x 8.375 ver 2.3 Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. Telephone Company Procedures The goal of the tel...

[Page 6] Toshiba A500-ST5602

6 5.375 x 8.375 ver 2.3 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable...

[Page 7] Toshiba A500-ST5602

7 5.375 x 8.375 ver 2.3 Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compli...

[Page 8] Toshiba A500-ST5602

8 5.375 x 8.375 ver 2.3 Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic...

[Page 9] Toshiba A500-ST5602

9 5.375 x 8.375 ver 2.3 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of H...

[Page 10] Toshiba A500-ST5602

10 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marki...

[Page 11] Toshiba A500-ST5602

11 5.375 x 8.375 ver 2.3 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (P...

[Page 12] Toshiba A500-ST5602

12 5.375 x 8.375 ver 2.3 Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification sys...

[Page 13] Toshiba A500-ST5602

13 5.375 x 8.375 ver 2.3 The indication shown below appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipmen...

[Page 14] Toshiba A500-ST5602

14 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the...

[Page 15] Toshiba A500-ST5602

15 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros Wireless Wi-Fi ® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the coun...

[Page 16] Toshiba A500-ST5602

16 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Atheros Wireless Wi-Fi ® Link AR5B93 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the coun...

[Page 17] Toshiba A500-ST5602

17 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the c...

[Page 18] Toshiba A500-ST5602

18 5.375 x 8.375 ver 2.3 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries Sweden Switzerland/ Liechtenstein Taiwan (ROC) UAE (United Arab Emirates) Ukraine United Kingdom Uruguay USA Venezuela België/ Belgique: ...

[Page 19] Toshiba A500-ST5602

19 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and ...

[Page 20] Toshiba A500-ST5602

20 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/re...

[Page 21] Toshiba A500-ST5602

21 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Realtek ® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the follo...

[Page 22] Toshiba A500-ST5602

22 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use for the Intel ® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except ...

[Page 23] Toshiba A500-ST5602

23 5.375 x 8.375 ver 2.3 Approved Countries/Regions for the Intel ® Wireless Wi-Fi ® Link 4965AGN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countrie...

[Page 24] Toshiba A500-ST5602

24 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology Interoperability Bluetooth ® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FH...

[Page 25] Toshiba A500-ST5602

25 5.375 x 8.375 ver 2.3 Approved Countries/Regions for use (Bluetooth ® wireless technology) Bluetooth ® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment e...

[Page 26] Toshiba A500-ST5602

26 5.375 x 8.375 ver 2.3 In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ...

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27 5.375 x 8.375 ver 2.3 The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interf...

[Page 28] Toshiba A500-ST5602

28 5.375 x 8.375 ver 2.3 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshib...

[Page 29] Toshiba A500-ST5602

29 5.375 x 8.375 ver 2.3 Trademarks Satellite and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Inco...

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30 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 38 This guide ...............................................................40 Safety icons .................................

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31 Contents 5.375 x 8.375 ver 2.3 Turning on the power .......................................51 Setting up your software...................................52 Registering your computer with Toshiba ................52 Adding optional external devices....

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32 Contents 5.375 x 8.375 ver 2.3 Using the Shut Down command .......................84 Using and configuring Hibernation mode .........86 Using and configuring Sleep mode...................89 Closing the display panel ..................................

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33 Contents 5.375 x 8.375 ver 2.3 Removing a disc with the computer on (tray-type drive)........................................111 Removing a disc with the computer off (tray-type drive)........................................111 Caring for optica...

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34 Contents 5.375 x 8.375 ver 2.3 Chapter 4: Exploring Your Computer’s Features...................132 Exploring the desktop ...........................................132 Finding your way around the desktop .............133 Setting up for communica...

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35 Contents 5.375 x 8.375 ver 2.3 Using an instant password..............................154 Using a supervisor password..........................155 Using a user password ...................................156 Deleting a user password..................

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36 Contents 5.375 x 8.375 ver 2.3 Chapter 6: If Something Goes Wrong....................................183 Problems that are easy to fix ................................183 Problems when you turn on the computer............184 The Windows ® operat...

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37 Contents 5.375 x 8.375 ver 2.3 Appendix A: Hot Keys/TOSHIBA Cards .................................214 Hot Key Cards.......................................................214 Using the Hot Key Cards.................................215 Application ...

[Page 38] Toshiba A500-ST5602

38 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR ® compliant. If the model you pur...

[Page 39] Toshiba A500-ST5602

39 Introduction 5.375 x 8.375 ver 2.3 According to the EPA, a computer meeting the new ENERGY STAR ® specifications will use between 20% and 50% less energy depending on how it is used. If all U.S. household and businesses replaced old computers...

[Page 40] Toshiba A500-ST5602

40 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more det...

[Page 41] Toshiba A500-ST5602

41 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safet...

[Page 42] Toshiba A500-ST5602

42 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have al...

[Page 43] Toshiba A500-ST5602

43 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” th...

[Page 44] Toshiba A500-ST5602

44 Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speak...

[Page 45] Toshiba A500-ST5602

45 Getting Started Selecting a place to work ❖ Avoid prolonged physical contact with the underside or surface of the computer. ❖ Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “A...

[Page 46] Toshiba A500-ST5602

46 Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor ha...

[Page 47] Toshiba A500-ST5602

47 Getting Started Connecting to a power source Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to conn...

[Page 48] Toshiba A500-ST5602

48 Getting Started Connecting to a power source To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will exp...

[Page 49] Toshiba A500-ST5602

49 Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the...

[Page 50] Toshiba A500-ST5602

50 Getting Started Using the computer for the first time Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to tu...

[Page 51] Toshiba A500-ST5602

51 Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using hi...

[Page 52] Toshiba A500-ST5602

52 Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The names of windows displayed, a...

[Page 53] Toshiba A500-ST5602

53 Getting Started Adding optional external devices Adding optional external devices Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 52. After starting your computer f...

[Page 54] Toshiba A500-ST5602

54 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been r...

[Page 55] Toshiba A500-ST5602

55 Getting Started Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. ...

[Page 56] Toshiba A500-ST5602

56 Getting Started Adding memory (optional) 6 Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cover. ...

[Page 57] Toshiba A500-ST5602

57 Getting Started Adding memory (optional) If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. For this model Slot A is the bottom slot. Slot B is ...

[Page 58] Toshiba A500-ST5602

58 Getting Started Adding memory (optional) 13 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “sn...

[Page 59] Toshiba A500-ST5602

59 Getting Started Adding memory (optional) 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 127....

[Page 60] Toshiba A500-ST5602

60 Getting Started Adding memory (optional) The following screen may appear when you turn on the power: If “Start Windows ® Normally” is highlighted, then press Enter. If one of the Safe Mode options is highlighted, it is best to press Enter...

[Page 61] Toshiba A500-ST5602

61 Getting Started Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 ...

[Page 62] Toshiba A500-ST5602

62 Getting Started Recovering the Internal Storage Drive From time to time, Windows ® will display a pop-up that says, “Windows ® needs your permission to continue.” This is a security feature to prevent programs or people from doing things...

[Page 63] Toshiba A500-ST5602

63 Getting Started Recovering the Internal Storage Drive ❖ During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. ❖ It is strongly recommende...

[Page 64] Toshiba A500-ST5602

64 Getting Started Recovering the Internal Storage Drive 4 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) Warning screen 5 When the Toshiba Recover...

[Page 65] Toshiba A500-ST5602

65 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message ...

[Page 66] Toshiba A500-ST5602

66 Getting Started Recovering the Internal Storage Drive The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: ...

[Page 67] Toshiba A500-ST5602

67 Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process scree...

[Page 68] Toshiba A500-ST5602

68 Getting Started Recovering the Internal Storage Drive 9 Click Next to begin the recovery. When the process is complete, a message displays indicating that the C: drive has been recovered. 10 Press any key on the keyboard to restart the computer. ...

[Page 69] Toshiba A500-ST5602

69 Getting Started Recovering the Internal Storage Drive 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery...

[Page 70] Toshiba A500-ST5602

70 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A...

[Page 71] Toshiba A500-ST5602

71 Getting Started Recovering the Internal Storage Drive To create recovery DVDs: 1 Click Start, All Programs, TOSHIBA, Recovery, and then Recovery Disc Creator. 2 Select DVD (to create Recovery media on DVD). 3 Select the items you want to copy to ...

[Page 72] Toshiba A500-ST5602

72 Getting Started Recovering the Internal Storage Drive With recovery media, you can: ❖ Recover to out-of-box state ❖ Recover to a custom size partition ❖ Recover without changing the internal storage drive partitions For more information on t...

[Page 73] Toshiba A500-ST5602

73 Getting Started Erasing the Internal Storage Drive 9 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays, indicating that the drive has been recovered. 10 Press any key on the keyb...

[Page 74] Toshiba A500-ST5602

74 Getting Started Erasing the Internal Storage Drive 3 Choose one of the following options on the Erase the hard disk screen: ❖ Delete all data and partitions from the hard disk—This option deletes all of the data on the internal storage drive...

[Page 75] Toshiba A500-ST5602

75 Getting Started Checking the internal storage drive operating status Checking the internal storage drive operating status After restoring your hard disk drive, you can check its status as follows: 1 Click Start. 2 Right-click Computer. 3 Select M...

[Page 76] Toshiba A500-ST5602

76 Getting Started Using the TouchPad™ Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction. Once y...

[Page 77] Toshiba A500-ST5602

77 Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI�...

[Page 78] Toshiba A500-ST5602

78 Getting Started Using external display devices Connecting to a TV using HDMI™-CEC (Available on certain models) HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cabl...

[Page 79] Toshiba A500-ST5602

79 Getting Started Using external display devices Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simu...

[Page 80] Toshiba A500-ST5602

80 Getting Started Using an external keyboard Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device doc...

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81 Getting Started Connecting a printer If your printer does not support Plug and Play, you can set up the printer as described in “Setting up a printer” on page 81. To connect a printer to your computer: 1 Connect the printer cable to the print...

[Page 82] Toshiba A500-ST5602

82 Getting Started Turning off the computer Turning off the computer Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and...

[Page 83] Toshiba A500-ST5602

83 Getting Started Turning off the computer Hibernation mode Hibernation mode shuts the computer down completely, but it first saves the current state of the computer to the internal storage drive. Since Hibernation mode does not require power to m...

[Page 84] Toshiba A500-ST5602

84 Getting Started Turning off the computer ❖ Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands. ❖ When starting up again, the c...

[Page 85] Toshiba A500-ST5602

85 Getting Started Turning off the computer Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using the Power Options feature. By default, pressin...

[Page 86] Toshiba A500-ST5602

86 Getting Started Turning off the computer ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel. ❖ Power button action Set this option to Shut down if you want the computer to...

[Page 87] Toshiba A500-ST5602

87 Getting Started Turning off the computer 2 Click Hibernate. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation m...

[Page 88] Toshiba A500-ST5602

88 Getting Started Turning off the computer 5 Select Hibernate for the options you want. These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action S...

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89 Getting Started Turning off the computer Using and configuring Sleep mode To turn off the computer using the Sleep command: 1 Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down m...

[Page 90] Toshiba A500-ST5602

90 Getting Started Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 To change the amount of time after which the computer e...

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91 Getting Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display ...

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92 Getting Started Customizing your computer’s settings Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set. Starting again from Sl...

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93 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical drive indicator lights stop glowing) and all external ...

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94 Getting Started Caring for your computer 3 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable ...

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95 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to...

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96 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal sto...

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97 Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows ® keys. (Sample Illustration) Keyboard Character keys Typing with the character keys...

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98 Learning the Basics Starting a program Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn+F9 turns off the TouchPad. For more information, see “Hot key functions” on page 218. Special Window...

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99 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow th...

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100 Learning the Basics Starting a program 5 In the left part of the window, click the line that ends in “Local Disk (C:).” 6 In the left part of the window, under the Local Disk C: icon, double-click the folder containing the program, in this ...