Dell PowerEdge C6220 Owner's Manual

[Page 1] Dell PowerEdge C6220

Regulatory Model B08S Dell PowerEdge C6220 Systems Hardware Owner’s Manual ...

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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better user of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed....

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Contents | 3 Contents 1 About Your System ...................................................................... 12 Accessing System Features During Startup ................................................... 12 Front-Panel Features...

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4 | Contents ME Fail Event ................................................................................................ 42 SEL Generator ID ......................................................................................... 43 B...

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Contents | 5 3 Installing System Components ............................................... 111 Safety Instructions ............................................................................................. 111 Recommended Tools ...........

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6 | Contents Installing the Air Baffle for 1U Node ...................................................... 126 Removing the Air Baffle for 2U Node..................................................... 127 Installing the Air Baffle for 2U No...

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Contents | 7 Cable Routing for the LSI 9265-8i Card (2U Node) ............................... 157 LSI 9265-8i RAID Battery ................................................................................... 159 Removing the LSI 9265-8i RAID ...

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8 | Contents Removing the Memory Modules ............................................................ 183 Installing the Memory Modules .............................................................. 184 System Battery .......................

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Contents | 9 Removing the Front Panel ........................................................................ 225 Installing the Front Panel ......................................................................... 228 Sensor Boards ..........

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10 | Contents Troubleshooting System Memory ................................................................... 247 Troubleshooting a Hard Drive ......................................................................... 249 Troubleshooting...

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Contents | 11 ...

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1 12 | About Your System About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Please be noted that the hot-keys of SAS/SATA card or PXE support are only ...

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About Your System | 13 Front-Panel Features and Indicators Figure 1-1. Front Panel−3.5” x12 Hard Drives With Four System Boards Figure 1-2. Front Panel−3.5” x12 Hard Drives With Two System Boards Figure 1-3. Front...

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14 | About Your System Figure 1-4. Front Panel−2.5” x24 Hard Drives With Four System Boards Figure 1-5. Front Panel−2.5” x8 Hard Drives With One System Board Figure 1-6. Front Panel−2.5” x16 Hard Drive...

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About Your System | 15 Item Indicator, Button Or Connector Icon Description 1 Power-on indicator/ system state indicator/ power button for system board 1 The power-on indicator turns to green when the system power is on. The p...

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16 | About Your System Item Indicator, Button Or Connector Icon Description 2 System identification indicator/button for system board 1 The identification button can be used to locate a particular system and system board wit...

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About Your System | 17 Hard-Drive Indicator Patterns Figure 1-7. 3.5-inch Hard Drive Indicators 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber) Figure 1-8. 2.5-inch Hard Drive Indicat...

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18 | About Your System Table 1-1. Hard-Drive Status Indicators−For 3.5"/2.5” Hard-Drive Backplane With MCU Controller Hard Drive Type Function Activity LED Status LED Green Green Amber Onboard Controller SATA2 D...

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About Your System | 19 Service Tag The Service Tag locations for 1U node, 2U node and chassis are as follows. Figure 1-9 Service Tag Location for 1U Node Figure 1-10 Service Tag Location for 2U Node ...

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20 | About Your System Figure 1-11 Service Tag Location on the Chassis The linkage of 12 hard drives for four system boards is presented as below. Please refer to Front-Panel Features and Indicators on page 13 for other SKUs. Fig...

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About Your System | 21 NOTE: HDD’s under warranty would be linked to the appropriate service tag of the node. Back Panel Features and Indicators Figure 1-13 Back Panel With Four System Boards Figure 1-14 Back Panel With Tw...

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22 | About Your System Item Indicator, Button Or Connector Icon Description 4 System identification indicator Both the systems management software and the identification buttons located on the front can cause the indicator t...

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About Your System | 23 Item Indicator, Button Or Connector Icon Description 10 Power-on indicator/ system state indicator/ power button The power-on indicator turns to green when the system power is on. The power-on indicator tur...

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24 | About Your System Figure 1-15. Enumeration Four System Boards for 1U Node Figure 1-16. Enumeration Two System Boards for 1U Node Figure 1-17. Enumeration Two System Boards for 2U Node Figure 1-18. Enumerati...

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About Your System | 25 LAN Indicator Codes Figure 1-19. LAN Indicators 1 speed indicator 2 link/activity indicator LAN Status Indicator (speed) Condition Solid Amber Linking at 100 Mbps speed Solid Green Linking at 1 Gbps spee...

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26 | About Your System Figure 1-20. LAN Indicators (Management Port) 1 speed indicator 2 link/activity indicator LAN Status Indicator (speed) Condition Blinking Green Linking at 100Mbps speed (maximum) Blinking Amber ...

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About Your System | 27 Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup. For location of the LEDs on the front panel, see Figure 1-1 for 3.5” hard drive an...

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28 | About Your System Power Supply Indicator Codes Figure 1-21. Power Supply Status Indicator 1 power supply 2 AC power LED AC Power LED Condition Solid green System is on. Blinking green System is off. Off AC off. ...

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About Your System | 29 BMC Heart Beat LED The system board provides BMC heart beat LED (LED17) for BMC debugs. The BMC heart beat LED is green. When the system AC power is connected, this LED lights. When BMC firmware is ready, the BMC hear...

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30 | About Your System Post Error Code Collecting System Event Log (SEL) for Investigation Whenever possible, the BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional...

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About Your System | 31 Error Code Error Message Response Error Cause Recovery Method 0012h Local Console Output Error Pause Video device initialization failed Make sure video device is well 0013h ISA IO Controller Error Pause I...

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32 | About Your System Error Code Error Message Response Error Cause Recovery Method 0021h Keyboard Locked Error Pause Keyboard Locked Error Make sure PS2 KB device is well 0023h Memory Correctable Error Pause Memory cor...

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About Your System | 33 Error Code Error Message Response Error Cause Recovery Method 002Fh No Microcode be Updated Pause CPU microcode load failed Check CPU stepping and microcode are match 8012h SATA 0 Device not Found!! Paus...

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34 | About Your System System Event Log Processor Error Message: “Processor Sensor, IERR error, Processor 1” Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generate...

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About Your System | 35 Memory ECC Message: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1” Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generat...

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36 | About Your System 10 Event Data3 XXh DIMM bit-map locatation of bits Bit 0=1: DIMM1 error event Bit 1=1: DIMM2 error event … Bit7=1: DIMM8 error event PCIe Error Message: “Critical Interrupt Sensor, PCI PERR, Device#, ...

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About Your System | 37 IOH Core Error Message: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error” Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BI...

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38 | About Your System SB Error Message: “Critical Interrupt Sensor, Correctable, MCU Parity Error” Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 ...

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About Your System | 39 POST Start Event Message: “System Event, POST starts with BIOS xx.xx.xx” Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Mes...

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40 | About Your System POST End Event Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 Event Message Format Version 04h Event Message Format Rev...

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About Your System | 41 POST Error Code Event Message: “System Firmware Progress, POST error code: UBLBh.” Byte Field Value Description 1 NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID 01h Generated by BIOS 4 ...

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42 | About Your System Byte Field Value Description 7 Event Direction Event Type 6Fh Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code 8 Event Data1 AXh 01h: OEM BIOS recovery Event 9 Event Data2 XXh 01h:Start Recove...

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About Your System | 43 SEL Generator ID Generator ID BIOS 0x0001 BMC 0x0020 ME 0x002C Windows 2008 0x0137 BMC NOTE: The abbreviations used in the following table are: SI: Sensor Initialization DM: Deas...

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44 | About Your System Sensor Type: Processor (07h) 0x04 CPU ERR2 Sensor-specific (6Fh) SI: 01h SC: 40h AM: 0001h DM: 0000h RM: 0001h Sensor Type: Voltage (02h) 0x05 12V Standby Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h ...

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About Your System | 45 Sensor Type: Battery (29h) 0x0A Battery low Sensor-specific (6Fh) SI: 67h SC: 40h AM: 0001h DM: 0000h RM: 00001h Sensor Type: Temperature (01h) 0x40 MEZZ1 temp Threshold (01h) SI: 7Fh SC: 68h AM: 0A80h D...

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46 | About Your System Sensor Type: Memory (0Ch) 0x60 Memory Sensor-specific (6Fh) SI: 01h SC: 40h AM: 0023h DM: 0000h RM: 0023h Sensor Type: Watchdog 2(23h) 0xA0 Watchdog Sensor-specific (6Fh) SI: 67h SC: 40h AM: 000Fh ...

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About Your System | 47 Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. The Getting ...

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2 48 | Using the System Setup Program Using the System Setup Program Start Menu The system employs the latest Insyde ® BIOS, which is stored in Flash memory. The Flash memory supports the Plug and Play specification, and contains a Sys...

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Using the System Setup Program | 49 System Setup Options at Boot <F2> Initiate Setup during POST <F8> Load customized defaults <F9> Load optimal defaults in Setup menu. <F10> Save Settings and exit in BIOS Setup...

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50 | Using the System Setup Program Enabling and Configuring Console Redirection External Serial Port To enable SOL feature in the mode of external serial port, please perform the following steps: 1 Connect the serial cable to the seri...

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Using the System Setup Program | 51 BMC Serial Over LAN There are two modes of BMC LAN port configuration-Dedicated NIC and Shared NIC to enable Serial Over LAN (SOL) feature. The following steps shows setup process about the LAN connection...

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52 | Using the System Setup Program To enable SOL feature in the mode of Shared-NIC, please perform the following steps: 1 Connect the LAN cable to NIC connector 1. For location of NIC connector 1 on the back panel, see Figure 1-6 item ...

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Using the System Setup Program | 53 Serial Port Connection List Signal Type Setup Option OS Setting Output Remote Access Serial Port Number Serial Port Address Serial Console Redirection Enabled COM1 3F8h/2F8h ttyS0 Seri...

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54 | Using the System Setup Program Main Menu The main menu displays information about your system boards and BIOS. Main Screen ...

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Installing System Components | 55 NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections...

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56 | Installing System Components Option Description System Memory Speed Displays total memory speed. System Memory Voltage Displays total memory voltage. Advanced Menu This option displays a table of items that defines advanced in...

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Installing System Components | 57 Power Management Scroll to this item and press Enter to view the following screen: Option Description Power Management (OS Control default) This field sets the System Power Management to Maximum Pe...

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58 | Installing System Components Option Description Energy Efficient Policy (Max Performance default) This field sets the Energy Efficient Policy to Performance mode, Balanced mode, or Low Power mode. This option works while the OS ...

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Installing System Components | 59 CPU Configuration Scroll to this item and press Enter to view the following screen: ...

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60 | Installing System Components Option Description Active Processor Cores (All Cores default) This field controls the number of enabled core in each processor. Frequency Ratio (Auto default) Sets frequency multiplier as maxim...

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Installing System Components | 61 Option Description Turbo Mode (Enabled default) Enable processor Turbo Mode (requires EMTTM enabled too.) C-States (Enabled default) Enabled: The processor can operate in all available Power C States....

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62 | Installing System Components Option Description Hyper Threading Technology (Enabled default) Enabled/Disabled Hyper-Threading Technology. Prefetch Configuration Configure Prefetch. Memory Configuration Scroll to this item and p...

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Installing System Components | 63 Option Description Memory Throttling Mode (Enabled default) Sets memory running as closed loop thermal throttling. Set to support memory throttling to optimize power/acoustics. Memory Operating Mode (O...

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64 | Installing System Components SATA Configuration Scroll to this item and press Enter to view the following screen: ...

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Installing System Components | 65 Option Description Embedded SATA Controller (AHCI default) Off – disables the SATA controller. The token applies to the first on-board SATA controller. IDE – enables the SATA controller. Sets...

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66 | Installing System Components Option Description Embedded SATA Link Rate (Auto default) Auto – sets the SATA link rate at maximum as 6.0 Gbps. 1.5 Gbps – sets the SATA link rate at minimum as 1.5 Gbps. For power consumption. ...

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Installing System Components | 67 PCI Configuration Scroll to this item and press Enter to view the following screen: Option Description Embedded Network Devices Configure embedded network devices. NIC Enumeration (Onboard defaul...

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68 | Installing System Components Option Description VT for Direct I/O (Disabled default) Enable/Disable IIO VTd Error. SR-IOV Global Enable (Disabled default) Enables/Disables BIOS support for SRIOV devices. I/OAT DMA Engine (D...

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Installing System Components | 69 Option Description Embedded NIC1 (Enabled with PXE default) Disabled – Disables the system’s primary embedded network interface controller. Enabled with PXE – Enables the system’s primary e...

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70 | Installing System Components Option Description Embedded NIC2 (Enabled without PXE default Disabled – Disable the system’s secondary embedded network interface controller. Enabled with PXE – Enable the system’s secondar...

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Installing System Components | 71 Option Description iSCSI Initiator Name The worldwide unique name if the unitiator. Only iqn. Format is accepted. Enable DHCP (Disabled default) Disabled/Enabled DHCP. Initiator IP Address Initiator S...

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72 | Installing System Components USB Configuration Scroll to this item and press Enter to view the following screen: Option Description Embedded USB Controller (Enabled default) Causes the BIOS to enable/disable the built-in USB c...

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Installing System Components | 73 Boot Menu This page enables you to set POST boot parameters. Scroll to this item and press Enter to view the following screen: Option Description Quiet Boot (Enabled default) Enables – Enables the...

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74 | Installing System Components Option Description Boot Mode (Legacy default) UEFI –Enables booting to Unified Extensible Firmware Interface (UEFI). Legacy – Enables booting to Legacy mode, ensures compatibility with o...

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Installing System Components | 75 Option Description Status of BMC Displays the BMC status. IPMI Specification Version Displays the IPMI specification version. BMC Firmware Version Displays the BMC firmware version. NIC1 MAC Address D...

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76 | Installing System Components LAN Configuration Select Set BMC LAN Configuration to view the following submenu: Option Description Channel Number Displays the channel number. Channel Number Status Displays the channel number ...

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Installing System Components | 77 Option Description IPv6 Mode (Disabled default) Enables or disables IPv6 internet protocol support. Remote Access Configuration Select Remote Access Configuration to view the following submenu: Opt...

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78 | Installing System Components Option Description Serial Port Address (3F8h/2F8h default) 3F8h/2F8h - By default, set rear serial port address as 0x3F8 and internal serial port address as 0x2F8. 2F8h/3F8h - Set rear serial port ...

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Installing System Components | 79 Security Menu This page enables you to set the security parameters. Scroll to this item and press Enter to view the following screen: Option Description Supervisor Password Displays whether the super...

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80 | Installing System Components Exit Menu Scroll to this item and press Enter to view the following screen: Option Description Save Changes and Exit Exit system setup after saving the changes. F10 key can be used for this operat...

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Installing System Components | 81 Option Description Load 2nd Defaults Load second default values for all the setup questions. This item only selectable if 2nd Defaults was saved before. The first time to save 2nd Default in setup, the i...

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82 | Installing System Components Table 2-1. The D4 Token Table Token Setup option Description 002D Embedded NIC1 Enables the system’s primary embedded network interface controller (full-function), including its PXE ...

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Installing System Components | 83 Token Setup option Description 008C Embedded USB Controller Causes the BIOS to enable the built-in USB controller at system startup. 008D Embedded USB Controller Causes the BIOS to disable the b...

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84 | Installing System Components Token Setup option Description 00D8 Load Optimal Defaults Requests a optimal default of SETUP values on the next boot. 00FE Legacy USB Support System does not provide legacy USB support for o...

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Installing System Components | 85 Token Setup option Description 0138 Embedded SATA Controller Enables the SATA controller. Sets the device class code as SATA and sets up the AHCI BARs and registers. This token applies to the first...

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86 | Installing System Components Token Setup option Description 0171 Adjacent Cache Line Prefetch The CPU will only fetch the cache line that contains the data currently required by the CPU. 0172 Adjacent Cache Line Prefetch ...

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Installing System Components | 87 Token Setup option Description 01D0 I/OAT DMA Engine Disables the I/O Acceleration Technology (I/OAT) DMA Engine option. This feature should be disabled only if the hardware and software support I/...

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88 | Installing System Components Token Setup option Description 0225 Embedded Video Controller The embedded video controller is disabled. 022D Boot Mode Enables booting to Unified Extensible Firmware Interface (UEFI) capable ...

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Installing System Components | 89 Token Setup option Description 025D Optimizer Mode Memory Operating Mode set to support Optimizer. 025E Spare Mode Memory Operating Mode set to support Sparing. 025F Mirror Mode Memory Operat...

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90 | Installing System Components Token Setup option Description 02A2 C1E State The C1-E is disabled by user in their own liability. There will be warning message in both the BIOS Setup help text and the pop up message whe...

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Installing System Components | 91 Token Setup option Description 02C8 Data Reuse Optimization Sets to disable for energy efficiency. 02C9 QPI Bandwidth Priority Sets to Compute (Default) for computation-intensive applications. ...

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92 | Installing System Components Token Setup option Description 4027 Manufacturing Mode Disable the manufacturing mode to bypass POST tasks/memory tests and F1/F2 prompts on specific error messages. Used by Manufacturing; not f...

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Installing System Components | 93 Token Setup option Description 480B C6 State The C6 is enabled by default. 480C L3 Cache Power Control The clock to idle subcaches in the L3 is not stopped. 480D L3 Cache Power Control The ...

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94 | Installing System Components Token Setup option Description 4823 Memory Frequency Detects the memory running speed from H/W designed (SPD, memory population). 4824 Memory Frequency Sets memory running speed ups to 800MHz...

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Installing System Components | 95 Token Setup option Description 4831 HDD Security Erase Unlocks the HDD Security Freeze Lock to all of HDDs. 4832 AHCI-AMD Supports AMD inbox AHCI driver. 4833 AHCI-MS Supports Microsoft inbox A...

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96 | Installing System Components Token Setup option Description 4849 Onboard LAN ASPM Controls the level of ASPM supported to on-board LAN. L0s and L1 entry enabled. 484A Onboard LAN ASPM Controls the level of ASPM supported...

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Installing System Components | 97 Token Setup option Description 4858 WHEA Support Enables Windows Hardware Error Architecture. 4859 NIC Enumeration Default, Set PXE boot from on-board NIC then Add-on NIC adapter. 485A NIC Enu...

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98 | Installing System Components Token Setup option Description 4878 PCIe Slot1 This feature will allow the users to electrically enable PCIe Slot1. 4879 PCIe Slot2 This feature will allow the users to electrically disable ...

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Installing System Components | 99 Token Setup option Description 488F 4th Boot Device Sets Network as 4th boot device. 4890 4th Boot Device Sets Hard Disk as 4th boot device. 4891 4th Boot Device Sets RAID as 4th boot device....

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100 | Installing System Components Token Setup option Description 48AD Flow Control Remote access flow controls by software. 48AE Terminal Type The BIOS console redirection, if enabled, operates in VTUTF8 emulation model. Se...