Follett 25 Installation, Operation & Service Manual

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Follett 25 Manual Information:

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Summary of Contents:

[Page 1] Follett 25

Installation, Operation and Service Manual Following installation, please forward this manual to the appropriate operations person. 208596R07 25CT400A/W 50CT400A/W (shown with SensorSAFE ™ accessory) 25HT400A/W 50HT400A/W (shown with...

[Page 2] Follett 25

Before you begin Specifications Field wiring Installation Installing freestanding dispensers Installing countertop dispensers Installing wall mount dispensers Installing Satellite-fill ™ icemakers Installing top mount icemakers User inform...

[Page 3] Follett 25

Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you revie...

[Page 4] Follett 25

4 Specifications Electrical 1. Models with Satellite-fill icemakers (25CR400A/W, 50CR400A/W, 25HR400A/W, 50HR400A/W) Icemaker Max. fuse Dispenser Max. fuse Basic electrical: 115V/60Hz/1 phase 11.0 amps 20 amps 4.0 amps 20 amps 2...

[Page 5] Follett 25

Attention – Should local codes require a hard-wired connection and/or shielded wiring, eliminate the cord and plug(s) and follow the appropriate field wiring diagram on the following page. See Icemaker Installation and Operation manual for recomme...

[Page 6] Follett 25

6 Field Wiring diagrams (For installations requiring hard-wiring equipment) Freestanding dispensers, countertop and wall mount dispensers with integral icemakers Countertop and wall mount dispensers with Satellite-fill icemakers X X Electric Power So...

[Page 7] Follett 25

Installation procedure Installing freestanding dispensers 1. Carefully tip dispenser back to expose underside and block up in place. 2. Remove legs from shipping box (taped to drain pan of dispenser) and screw into dispenser bottom, taking ca...

[Page 8] Follett 25

12 Verify that water sensor tabs are immersed in water in reservoir. 13. Remove top front cover by removing two screws at bottom corners of cover. Lift cover slightly and pull forward. 14. If dispenser is equipped with SensorSAFE remove protecti...

[Page 9] Follett 25

Installing countertop dispensers 1. Position dispenser in desired location, mark dispenser outline on counter and remove dispenser. 2. Drill four 3/8" (5mm) holes in counter (Fig. 2) to anchor dispenser to counter. Follett countertop...

[Page 10] Follett 25

5. If power is to be supplied through counter cut-out, complete steps 6-9. If power is to be supplied through rear of dispenser, proceed to step 10. 6. Temporarily remove rear access panel (Figs. 4 and 5) from rear of dispenser. 7. Loosen j...

[Page 11] Follett 25

Installing wall mount dispensers 1. Install supplied wall bracket with six 3/8" diameter fasteners as shown in Fig. 7. Note: Three holes are available at each fastening site to allow capture of studs/support within wall. Steps 2 - 3 are r...

[Page 12] Follett 25

8. Remove utility knock-out (Fig.4, 5F) from rear of dispenser and install supplied protective grommet. For dispensers using remote icemakers, remove ice transport tube knock-out (Fig. 5G) from rear of dispenser. 9. Run water supply line from...

[Page 13] Follett 25

Installing Satellite-fill icemakers Models 25CR400A/W, 50CR400A/W, 25HR400A/W, 50HR400A/W 1. Install Satellite-fill icemaker following instructions in icemaker manual. 2. Run uninsulated ice transport tube from dispenser through ice transport...

[Page 14] Follett 25

1. On dispensers equipped with top-mounted, water-cooled icemakers, feed condenser supply and drain lines from back through utility knock-out (Fig. 4F) or through counter, as appropriate. Connect condenser supply line to inlet fitting (Fig. 3H) o...

[Page 15] Follett 25

15 ice level control stat 45 .75" (19mm) Hand bend cap tube end to approx. 45 as shown Fig. 11 – Ice transport tube and ice level control stat mounting units with top-mounted icemakers ...

[Page 16] Follett 25

User information How the dispenser works Follett’s 25 and 50 automatic load ice and water dispensers receive ice from Follett’s 400 lb (181kg)/day icemaker located in the dispenser base, in the cabinet top or in a remote location up to 20 ft (6m...

[Page 17] Follett 25

If dispenser is a SensorSAFE unit: 3. Deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover. 4. Clean lens using soft cloth and mild, non-abrasive cleaner. 5. Reactivate dispenser...

[Page 18] Follett 25

bin signal purple blue purple red switch t-stat dispenser power switch white white white white red ice machine bin signal (120 VAC) M WTR located behind splash panel 4x4 junction box power ice machine (120 VAC) white green black 60hz 115VAC white ice...

[Page 19] Follett 25

How unit works — SensorSAFE models SensorSAFE models provide “touchless” ice and water dispensing. When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models, an infrared signal reflects of...

[Page 20] Follett 25

20 Dispenser troubleshooting Before calling for service: • Check that there is ice in dispenser bin area • Check that all switches and circuit breakers are on • Check that congealed cubes are not causing a jam • Check that all drains ar...

[Page 21] Follett 25

Action Check LEDs on control board Place cup under drop zone LED Status PWR CLN ICE/WTR OFF OFF OFF ON ON OFF ON OFF OFF ON OFF ON Solution Check circuit breakers and power switch; restore power or replace defective switch Depress c...

[Page 22] Follett 25

22 Lens/sensor troubleshooting 1. Turn dispenser power switch off. 2. Remove splash panel. 3. Disconnect wires from output terminal(s) (WTR, WM) on board. 4. Gently remove appropriate sensor/mounting block assembly from panel by moving blo...

[Page 23] Follett 25

Ice transport tube replacement Models 25CT400A/W, 25HT400A/W, 50CT400A/W, 50HT400A/W Only use tubing supplied by Follett Corporation. ! Disassembly and replacement instructions Dispense chute removal 1. Remove dispenser front cover. 2. Slide ...

[Page 24] Follett 25

Ice transport tube replacement Models 25FB400A/W, 50FB400A/W, 25CR400A/W, 50CR400A/W 1. Remove top and rear access panel from dispenser (lower front panel in freestanding unit). 2. Disconnect existing ice tube from engaging pin on transport t...

[Page 25] Follett 25

well nut ice level control stat rubber grommet control box assembly ice mounting hose bracket knurled screw hopper assembly ice level control stat bin thermostat control box assembly Thermostat locations – 25CR400A/W, 50CR400A/W, 25HR400A/W, 25FB40...

[Page 26] Follett 25

Part # Description Reference 502679 Cover, top front, 25 countertop (CT) & wall mount (HT) units 1 502680 Cover, top front, 50 countertop (CT) & wall mount (HT) units 1 502677 Cover, top front, 25 countertop units with Satellite-fill i...

[Page 27] Follett 25

Part # Description Reference 502057 Fastener, dispense chute bracket 1 502356 Tube, water station 2 502681 Cover, dispense chute 3 502359 Switch, dispense, ice, lever actuated (includes 501841) 4 502359 Switch, dispense, water, lever actu...

[Page 28] Follett 25

28 Part # Description Reference 502057 Fastener, dispense chute bracket 1 502681 Cover, dispense chute (includes labels) 2 502689 Chute and funnel, ice 3 502249 Chute, water 4 00129908 Chute and funnel, ice, wall mount, no drain pan Not sh...

[Page 29] Follett 25

Part # Description Reference 501861 Wheel motor, 120V, 60Hz 1 501026 Washer, thrust 2 501607 Fan blade, wheel motor Not shown 501619 Drive shaft (includes threaded rod and nut) 3 502691 Chain, pitch 54, link 4 502692 Sprocket, drive shaft...

[Page 30] Follett 25

30 Part # Description Reference 501608 Baffle, ice 1 501614 Wheel, dispense (includes drive bar, rotating agitator, threaded bar & rod) 2 502821 Wheel, dispense (wheel only) 2 501609 Agitator, rotating 3 502712 Bracket, ice tube 4 50110...

[Page 31] Follett 25

31 Part # Description Reference 502598 Coil, chilled water (includes two 502599) 1 502599 Fitting, water coil 2 502600 Brackets, chilled water canister, pair (includes screws) 3 502601 Canister, chilled water (includes 502600 and 502605) 4 ...

[Page 32] Follett 25

208596R07 04/07 801 Church Lane • Easton, PA 18040, USA Toll free (800) 523-9361 • (610) 252-7301 Fax (610) 250-0696 • www.follettice.com Countertop dispenser plumbing connections Part # Description Reference 00136663 Strainer 1 502222 Valv...