Xerox DocuPrint 65 Operator Manual

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[Page 1] Xerox DocuPrint 65

Xerox Document Services Platform DocuTech 65/DocuPrint 65 Operator Guide 701P36056 DocuSP version 2.0.x January 2001 ...

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Xerox Corporation Global Knowledge and Document Services 800 Phillips Road Building 845-17S Webster, New York 14580 USA © 2001 by Xerox Corporation. All rights reserved Copyright protection claimed includes all forms and matters of copyrighted mater...

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DocuTech 65/DocuPrint 65 1 Table of contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

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Table of contents Operator Guide 2 DocuTech 65/DocuPrint 65 Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Unloading the Stacker during printing . . . . . . . . . . . . . . . . . . . 1-13 Perip...

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DocuTech 65/DocuPrint 65 i Introduction The DocuTech 65/DocuPrint 65 Operator Guide is one of a number of publications which make up the Xerox Document Services Platform Series. About this guide This guide is intended for Xerox DocuTech65/DocuPrint ...

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Introduction Operator Guide ii DocuTech 65/DocuPrint 65 Contents This section lists the contents of this guide. •“Introduction” gives a basic overview of the Operator Guide and its contents. It also contains information on requirements and cer...

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Operator Guide Introduction DocuTech 65/DocuPrint 65 iii Requirements Telephone requirements USA FCC requirements: • The FCC has established rules that permit the device to be directly connected to the telephone network. Standardized jacks are use...

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Introduction Operator Guide iv DocuTech 65/DocuPrint 65 Canadian industry requirements Notice: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network p...

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Operator Guide Introduction DocuTech 65/DocuPrint 65 v Electromagnetic comparability United States This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits ar...

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Introduction Operator Guide -vi DocuTech 65/DocuPrint 65 ...

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DocuTech 65/DocuPrint 65 vii Safety notes Please read the following instructions carefully before planning your install and/or operating the DocuTech 65/DocuPrint 65. Refer to them as needed to ensure the safe installation and operation of your equ...

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Safety notes Operator Guide viii DocuTech 65/DocuPrint 65 WARNING Warnings indicate possible serious personal injury if you do not strictly follow the practice, procedure, condition, or statement that follows the WARNING. CAUTION Cautions indicate ...

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Operator Guide Safety notes DocuTech 65/DocuPrint 65 ix WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. WARNING This system is ...

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Safety notes Operator Guide x DocuTech 65/DocuPrint 65 Electricity at Work Regulation - UK The Electricity at Work Regulation applies only to England and Wales. The Regulation The Electricity at Work Regulation 1989 came into force in England and Wa...

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Operator Guide Safety notes DocuTech 65/DocuPrint 65 xi Check your understanding Please review the questions and answers that follow to ensure that you understand the Electricity at Work Regulation in England and Wales. Question What is the Electric...

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Safety notes Operator Guide xii DocuTech 65/DocuPrint 65 Question Does the Xerox equipment in my premises comply with the Electricity at Work Regulations? Answer All employers and self-employed persons must ensure that the electrical systems in the...

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Operator Guide Safety notes DocuTech 65/DocuPrint 65 xiii Electrical safety Attention to the following requirements ensures the safe operation of your equipment. Printer USA/Canada The printer requires a 115V AC outlet, dedicated 20 Amp, 3-wire cir...

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Safety notes Operator Guide xiv DocuTech 65/DocuPrint 65 Controller USA/Canada The controller requires a dedicated 115V AC 20 Amp grounded receptacle. Europe The controller requires a 220-240V, 13 or 10 Amp grounded receptacle. CAUTION Follow all saf...

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Operator Guide Safety notes DocuTech 65/DocuPrint 65 xv Printer power on/off indicator A power-on/power-off indicator shows the state of the power for the printer. This indicator is located on the top front of the printer and has a rectangular shap...

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Safety notes Operator Guide xvi DocuTech 65/DocuPrint 65 Printer or controller - emergency power off If any of the following conditions occur, turn off the equipment immediately and disconnect the power cable from the electrical outlet. Contact an ...

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Operator Guide Safety notes DocuTech 65/DocuPrint 65 xvii Printer - laser safety CAUTION The use of controls, adjustments or performance of procedures other than those specified in this guide may result in hazardous light exposure. With specific reg...

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Safety notes Operator Guide -xviii DocuTech 65/DocuPrint 65 Printer - operational safety Safety Quality Standards The equipment is manufactured under a BS5750 Quality system accepted by the British Standards Institution. Other National Standards The...

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Operator Guide Safety notes DocuTech 65/DocuPrint 65 -xix Your Xerox DocuTech 65/DocuPrint 65 printer is certified, manufactured, and tested in compliance with strict safety and radio frequency interference regulations. Any unauthorized alteration ...

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Safety notes Operator Guide -xx DocuTech 65/DocuPrint 65 ...

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DocuTech 65/DocuPrint 65 1-1 1. Product overview This chapter will introduce the controller and overview the capabilities of the printer. Hardware components The main DocuTech 65/DocuPrint 65 components are: • Controller (CPU with external modem, ...

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Product overview Operator Guide 1-2 DocuTech 65/DocuPrint 65 Controller components The main controller components are shown in Figure 1-1. Figure 1-1. Controller components CDROM Drive Diskette Drive Modem Power Off On Power On/Off ...

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Operator Guide Product overview DocuTech 65/DocuPrint 65 1-3 Printer components The main components of the printer are shown in Figure 1-2. Figure 1-2. Printer components The following information sources are provided to assist you: • Power-on/powe...

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Product overview Operator Guide 1-4 DocuTech 65/DocuPrint 65 Paper trays (trays 1-4) Paper Trays 1-4 are shown below in Figure 1-3. Figure 1-3. Trays 1-4 The Paper Trays hold up to 500 sheets of 20 lb (75 gsm) stock each. You can adjust the trays to...

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Operator Guide Product overview DocuTech 65/DocuPrint 65 1-5 Bypass tray (tray 5) The Bypass Tray (Tray 5) is an additional paper tray designed for quick and easy loading of both standard and non-standard paper. It can physically extend to accommod...

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Product overview Operator Guide 1-6 DocuTech 65/DocuPrint 65 High Capacity feeder (tray 6) The High Capacity Feeder (Tray 6) is located under the Bypass Tray and saves you from having to load the other individual paper trays with 8.5 x 11 inch (216...

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Operator Guide Product overview DocuTech 65/DocuPrint 65 1-7 Tray guides and loading paper Do not open a tray that is in use, a paper jam may result. Instead, before opening a tray, disable the tray in the Printer Manager. After loading the paper, ...

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Product overview Operator Guide 1-8 DocuTech 65/DocuPrint 65 NOTE: For information about how to load specific types of paper or other stock, refer to the chapter, Paper and other stock. Loading paper in the Bypass Tray (Tray 5) Insert paper as sho...

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Operator Guide Product overview DocuTech 65/DocuPrint 65 1-9 Changing the Tray 6 settings You can set Tray 6 to hold either A4 or 8.5 x 11 inch paper. An example of changing the tray setting from 8.5 x 11 inches to A4 is shown in Figure 1-8. Figure ...

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Product overview Operator Guide 1-10 DocuTech 65/DocuPrint 65 Rear Guide Starting with the Rear Guide, you will adjust the guide to the 8.5 x 11 inch position. Perform the following: 1. Slide the black latch down to release the guide. 2. Move the...

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Operator Guide Product overview DocuTech 65/DocuPrint 65 1-11 Finisher The Finisher consists of the Top Tray and the Stacker Tray, as shown below in Figure 1-9. Figure 1-9. Finisher components Top Tray The Top Tray holds sheets that are purged from ...

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Product overview Operator Guide 1-12 DocuTech 65/DocuPrint 65 Stapling Removing any of the output while the printer is running may produce finished sets that are incorrectly stapled. To ensure that the stapling of thin sets is satisfactory, the prin...

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Operator Guide Product overview DocuTech 65/DocuPrint 65 1-13 Staple placement For information about the limitations of portrait and landscape staple placement, refer to the Staple Placement table below. Unloading the Stacker during printing If it i...

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Product overview Operator Guide 1-14 DocuTech 65/DocuPrint 65 Peripheral hardware components You may have peripheral components such as an External SCSI Hard Drive and an External Tape Drive on a special accessory shelf as shown in Figure 1-10. Fig...

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Operator Guide Product overview DocuTech 65/DocuPrint 65 1-15 Controller software The controller runs the DocuSP Print Services software. This software gives the printer operator the ability to manage the jobs and the printer. For detailed informat...

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Product overview Operator Guide 1-16 DocuTech 65/DocuPrint 65 ...

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DocuTech 65/DocuPrint 65 2-1 2. Maintenance Your Xerox DocuTech 65/DocuPrint 65 system is designed to maximize printer performance. This includes using a short paper path in order to reduce jams, and Customer Replaceable Units (CRUs) in order to av...

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Maintenance Operator Guide 2-2 DocuTech 65/DocuPrint 65 Controller power-on procedure The controller power-on button and the Light Emitting Diode (LED) are shown in Figure 2-1. The LED glows green when the controller power is on. Figure 2-1. Control...

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Operator Guide Maintenance DocuTech 65/DocuPrint 65 2-3 Printer power-on procedure When the printer is on, the power-on/power-off indicator glows green. The printer must be switched on by pressing a switch on the printer. The printer cannot be powe...

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Maintenance Operator Guide 2-4 DocuTech 65/DocuPrint 65 Power-off procedures You can power off only the printer and allow the controller to keep on processing jobs, or you can power off both the printer and the controller. Printer power-off When th...

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Operator Guide Maintenance DocuTech 65/DocuPrint 65 2-5 Figure 2-3. Printer power-off Printer Power-Off Using The Red Button A red button, located inside the printer, provides a less gentle method for powering off the printer. This power-off procedu...

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Maintenance Operator Guide 2-6 DocuTech 65/DocuPrint 65 Figure 2-4. Printer power-off, red button After the Red Button is used, the printer will take longer to reboot. RED BUTTON ...

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Operator Guide Maintenance DocuTech 65/DocuPrint 65 2-7 Controller power-off The controller power-off button is shown in Figure 2-5. The LED light is out when the controller power is off. To power off the controller: 1. Notify the job submitters tha...

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Maintenance Operator Guide 2-8 DocuTech 65/DocuPrint 65 CAUTION When the power on/standby switch is in stand-by and the AC power cord remains connected to a power receptacle, AC voltage is present in the power supply. 10. If the equipment will be s...

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Operator Guide Maintenance DocuTech 65/DocuPrint 65 2-9 Printer faults Occasionally, a fault will occur at the printer that may prevent you from using the printer, such as: • Out of Paper • Low Dry Ink • Module/Cartridge end of life • Paper ...

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Maintenance Operator Guide 2-10 DocuTech 65/DocuPrint 65 Figure 2-6. Jam clearance areas Area 1 Sheets may be left in this area when jams occur. Area 2 The Lift Handle: The printer is programmed to circulate paper to this area in the event of a jam....

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Operator Guide Maintenance DocuTech 65/DocuPrint 65 2-11 Area 5 To access Areas 5, 5a, and 5b you need to open the Finisher area. The Finisher area is shown in Figure 2-7. Lift and pull Handle 5 to get access to paper in areas 5a and 5b. Figure 2-7...

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Maintenance Operator Guide 2-12 DocuTech 65/DocuPrint 65 Area 7 To access Area 7, you need to open the High Capacity Feeder (Tray 6) and Bypass Tray (Tray 5) areas. The High Capacity Feeder and the Bypass Tray are shown in Figure 2-8. Lift and pull...

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Operator Guide Maintenance DocuTech 65/DocuPrint 65 2-13 Replaceable units and supplies The printer is designed to allow the customer to change major components such as the Xerographic Module, the Fuser Module, the Dry Ink Cartridge (Toner), or the...

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Maintenance Operator Guide 2-14 DocuTech 65/DocuPrint 65 Replaceable items The following components are replaceable: • The Xerographic Module • The Fuser Module • The Paper Feed Roll Cartridges • Dry Ink (Toner) Cartridge • Staple Cartridge...

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Operator Guide Maintenance DocuTech 65/DocuPrint 65 2-15 Life expectancies and part numbers for CRUs and supplies are listed in Table 2-2. Table 2-2. Life expectancy for CRUs and consumable supplies Item Description and Life Expectancy Part Number ...

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Maintenance Operator Guide 2-16 DocuTech 65/DocuPrint 65 When placing orders, give the representative the following information: • Your Xerox customer number • Your system model name and number • A description of the item • The quantity of th...

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DocuTech 65/DocuPrint 65 3-1 3. Paper and other stock Your printer can process a variety of paper and other stock to accommodate your needs. This chapter contains information about the stock you can use in the printer and how you can expect it to ...

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Paper and other stock Operator Guide 3-2 DocuTech 65/DocuPrint 65 Paper handling guidelines Paper handling and/or image quality performance degradation might occur in the following situations: • Lower quality paper • Extreme hot and humid or col...

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Operator Guide Paper and other stock DocuTech 65/DocuPrint 65 3-3 Tray capabilities: The trays are shown in Figure 3-2. Figure 3-2. Tray capabilities Tray 5 The Bypass Tray has a capability of 4 to 12 inches (102 to 305 mm); 5.83 to 18 inches (148 t...

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Paper and other stock Operator Guide 3-4 DocuTech 65/DocuPrint 65 General stapling guidelines To ensure that stapling of thin sets is satisfactory, finishers made before the end of 1998 will cycle down and wait briefly after producing 30 sets of 15 ...

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Operator Guide Paper and other stock DocuTech 65/DocuPrint 65 3-5 Performance tables In the printer performance tables, various symbols and characters are used to convey information. Symbols The following symbols in the “Rating” column of a tab...

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Paper and other stock Operator Guide 3-6 DocuTech 65/DocuPrint 65 NOTE: For all trays, the fusing quality and “fix level” for images on 65 lb. cover stock, Vellum Bristol papers, and other textured-surface stock will be degraded; therefore, t...

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Operator Guide Paper and other stock DocuTech 65/DocuPrint 65 3-7 The printer performance using standard 80 gsm paper in common Xerox Europe sizes is shown in Table 3-3. Table 3-3. Printer performance for standard paper 80 gsm (Xerox Europe) Rating...

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Paper and other stock Operator Guide 3-8 DocuTech 65/DocuPrint 65 The printer performance for non-standard paper and other types of stock is shown in Table 3-4. You may run the stock if you follow the guidelines in the table and if the dimensions o...

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Operator Guide Paper and other stock DocuTech 65/DocuPrint 65 3-9 The printer performance for new and recycled 8.5 x 11 inches (216 to 279 mm) or A4 paper for various weights is shown in Table 3-5. Recommendations for loading special stock The commo...

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Paper and other stock Operator Guide 3-10 DocuTech 65/DocuPrint 65 Reinforced Mylar edge 3 or 4 holes Ringed binders • Load reinforced edge on the right in Trays 1-4. • Load reinforced edge on the left in Trays 5-6. • Use long-edge feed only...

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Operator Guide Paper and other stock DocuTech 65/DocuPrint 65 3-11 GBC stock (Sameceda) Plastic comb or strap binding via slotted holes or rectangles at frequent intervals along the long edge (the bind edge) • Load with slotted holes inboa...

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Paper and other stock Operator Guide 3-12 DocuTech 65/DocuPrint 65 Recommendations for handling, loading, and storing paper Give your paper the proper handling, loading, and storage. Loading and handling Before loading paper, unwrap the paper from th...

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DocuTech 65/DocuPrint 65 4-1 4. Problem solving This chapter will assist you in avoiding problems and solving those that may occur. It also provides information on how to contact the Welcome Center. Avoiding the problems A variety of situations can ...

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Problem solving Operator Guide 4-2 DocuTech 65/DocuPrint 65 Solving the problems Recommendations for solving some common problems are listed in Table 4-1. Table 4-1. Troubleshooting tips Problem Symptom Recommendation Controller/ Printer Power The p...

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Operator Guide Problem solving DocuTech 65/DocuPrint 65 4-3 Stock handling There are repeated stock jams or misfeeds in Tray 5. • Ensure that the correct stock size is displayed on the Print Services, Printer Manager window. • Remove the sto...

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Problem solving Operator Guide 4-4 DocuTech 65/DocuPrint 65 Stock handling There are jams inside the printer. • Check the paper path for obstruction. • Make sure that the Area 2 Lever is in the correct position (down). • Flip the stock ove...

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Operator Guide Problem solving DocuTech 65/DocuPrint 65 4-5 Calling the Welcome Center If you are experiencing difficulty with your printer, check the troubleshooting tips shown in Table 4-1. Attempt to solve the problem before contacting the Welco...

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Problem solving Operator Guide 4-6 DocuTech 65/DocuPrint 65 ...