Sony IPELA SNC-CH220 User's Manual

[Page 1] Sony SNC-CH220

Network Camera User’s Guide Software Version 1.2 Before operating the unit, please read this manual thoroughly and retain it for future reference. SNC-CH120/CH160/CH220/CH260 SNC-DH120/DH120T/DH160/DH220/DH220T/DH260 4-199-270-12 (1) © 2010 Sony ...

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2 Table of Contents Table of Contents Overview Features .................................................................. 4 How to Use This User’s Guide .............................. 5 System Requirements ............................................

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Table of Contents 3 Setting the 802.1X authentication function — Example of Windows Server 2003 ............ 61 Setting the User — User Menu ........................... 64 Setting the Security — Security Menu .............. 65 Saving the Came...

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Overview Features 4 Overview Features • High-quality Full HD (1080P) real-time monitoring, up to 30 fps. (SNC-CH220/CH260/DH220/DH220T/ DH260) • High-quality HD (720P) live images from camera can be monitored at a maximum frame rate of 30 fps. ...

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Overview How to Use This User’s Guide 5 How to Use This User’s Guide This User’s Guide explains how to operate the Network Camera from a computer. The User’s Guide is designed to be read on the computer display. This section gives tips on...

[Page 6] Sony SNC-CH220

Preparation Assigning the IP Address to the Camera 6 Preparation The Preparation section explains what the administrator has to prepare for monitoring images after installation and connection of the camera. Assigning the IP Address to the Camera T...

[Page 7] Sony SNC-CH220

Preparation Assigning the IP Address to the Camera 7 Tip The factory setting of the camera network is DHCP mode. 7 Select a camera you want to assign an IP address from the list and click Network. The account settings screen is displayed. 8 Registe...

[Page 8] Sony SNC-CH220

Preparation Assigning the IP Address to the Camera 8 The viewer screen of the network camera is displayed on the Web browser. Display sample Note If the IP address is not set correctly, the viewer does not appear after step 13. In that case, try to...

[Page 9] Sony SNC-CH220

Preparation Assigning the IP Address to the Camera 9 If the information bar appears, click on the bar and select Install ActiveX Control…. If “Internet Explorer – Security Warning” appears, click Install. The installation of ActiveX Control...

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Preparation Assigning the IP Address to the Camera 10 4 Click Add Program…. 5 In the Add Program dialog, select SNC toolbox and click OK. SNC toolbox is added to the Programs and Services list. 6 Click OK. When the above procedure is completed, t...

[Page 11] Sony SNC-CH220

Preparation Assigning the IP Address to the Camera 11 If the message “File Download – Security Warning” appears, click Run. Note If you select Save in the “File Download – Security Warning” dialog, you will not be able to perform insta...

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Preparation Assigning the IP Address to the Camera 12 3 Select Turn Windows Firewall on or off. “User Account Control – Windows needs your permission to continue” may appear. In this case, click Continue. 4 Select Off in the General tab. The ...

[Page 13] Sony SNC-CH220

Preparation Assigning the IP Address to the Camera 13 When using Windows 7 Installing software A warning message regarding the active contents may appear when you install software such as SNC toolbox from the CD-ROM. In this case, operate as follow...

[Page 14] Sony SNC-CH220

Preparation Assigning the IP Address to the Camera 14 Configuring Windows Firewall SNC toolbox may not operate correctly depending on the configuration of Windows Firewall. (No cameras are shown in the list even if they are detected.) In this case,...

[Page 15] Sony SNC-CH220

Preparation Accessing the Camera Using the Web Browser 15 5 Add program. When the above procedure is completed, the cameras connected in the local network are displayed in SNC toolbox. Accessing the Camera Using the Web Browser After the IP addres...

[Page 16] Sony SNC-CH220

Preparation Accessing the Camera Using the Web Browser 16 When Internet Explorer 6 is used “Security Alert” dialog may appear according to the status of the certificate. In this case, click Ye s to continue. The viewer window is displayed (in S...

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Preparation Accessing the Camera Using the Web Browser 17 When using antivirus software, etc., on the computer • When you use antivirus software, security software, personal firewall or pop-up blocker on your computer, the camera performance may...

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Preparation Basic Configuration by the Administrator 18 Basic Configuration by the Administrator You can monitor the camera image by logging in with the initial conditions set for this network camera. You can also set various functions according t...

[Page 19] Sony SNC-CH220

Operating the Camera Administrator and User 19 Operating the Camera This section explains how to monitor the image from the camera using your Web browser (Internet Explorer). The functions of the camera should be set by the Administrator. For the s...

[Page 20] Sony SNC-CH220

Operating the Camera Logging in to System 20 Logging in to System Logging in as a user 1 Start the Web browser on your computer and type the IP address of the camera you want to monitor. The viewer is displayed. Display sample: Three types of viewer...

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Operating the Camera Configuration of Main Viewer 21 Configuration of Main Viewer This section explains the functions of the parts and controls of the main viewer. For a detailed explanation on each part or control, see the specified pages. Main v...

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Operating the Camera Configuration of Main Viewer 22 Frame rate (Displayed only when the camera image is in JPEG.) Selects the frame rate to transmit images. (Capture) Click to capture a still image shot by the camera and to store it in the compute...

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Operating the Camera Configuration of Main Viewer 23 Preset position panel The above is displayed only when one or more preset positions are stored in memory. The registered preset position is displayed. If you select a thumbnail when registering a ...

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Operating the Camera Configuration of Main Viewer 24 Monitor screen There are two modes for on-screen pan/tilt/zoom operation using a mouse: Area zoom mode and Vector dragging mode. A control bar is displayed on the screen. In the Area zoom mode, ...

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Operating the Camera Configuration of Main Viewer 25 Controlling via the control panel (Operation common to Area zoom mode and Vector dragging mode) You can operate the camera direction, zoom, and focus by using the control panel for the monitor i...

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Operating the Camera Configuration of Main Viewer 26 Moving the camera to a preset position (Common operations in Area zoom and Vector dragging modes) Select a preset position name from the Preset position panel. The camera will move to the prese...

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Operating the Camera Using the Trigger Button 27 Using the Trigger Button You can execute various functions by clicking their respective buttons on the Trigger panel. Sending a monitor image via e-mail You can send a captured still image by attach...

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Operating the Camera Switching TCP/UDP Transmission Mode 28 Switching TCP/UDP Transmission Mode You can select TCP or UDP as the communication port for video data. This function can be used when Mode (video codec mode) is set to MPEG4 or H.264 and...

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Operating the Camera Using the System Utility 29 Using the System Utility You can download system utility from the tools tab on the main menu. To use the utility, click Download to begin download. SNC viewer SNC viewer is an application which allows...

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Operating the Camera Using the System Utility 30 Tip The operation mode of Solid PTZ have been changed for this device. Save tab Specify a folder to save the still images and movies to. Note When using the operating system of Windows VISTA or Windo...

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Operating the Camera Using the System Utility 31 How to control PTZ Select the PTZ operation mode for the Gadget screen from the options Area zoom, PTZ control bar, and Vector dragging. Click (Exit) to exit Gadget. When you click (Set), you wi...

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Administrating the Camera Basic Operations of the Administrator Menu 32 Administrating the Camera This section explains how to set the functions of the camera by the Administrator. For details about monitoring the camera image, see “Operating the...

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Administrating the Camera Basic Operations of the Administrator Menu 33 Configuration of the Administrator menu System Displays the System menu. (“Configuring the System — System Menu” on page 34). Camera Displays the Camera menu for setting ...

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Administrating the Camera Configuring the System — System Menu 34 Configuring the System — System Menu When you click in the Administrator menu, the System menu appears. Use this menu to perform the principal settings of the software. The Sy...

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Administrating the Camera Configuring the System — System Menu 35 Date & time Tab Current date & time Displays the date and time set on this unit. Note After you have purchased the camera, be sure to check the date and time of the camera a...

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Administrating the Camera Configuring the System — System Menu 36 Date & time Set the format of date/time and the separator. These settings are applied to both Image 1 and Image 2. Camera ID Select Tex t or Logo to display Camera ID. You can m...

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Administrating the Camera Configuring the System — System Menu 37 – Image size of image1: to be 1280 × 720 when set to 1280 × 720, or 1280 × 1024 when set to 1280 × 1024. – Frame rate of image1: to be 30fps when set to 1280 × 720, or 20...

[Page 38] Sony SNC-CH220

Administrating the Camera Configuring the System — System Menu 38 • The following items cannot be stored or restored with Backup setting data or Restore setting. – a homepage created using Custom Homepage of SNC toolbox – a client certifica...

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Administrating the Camera Setting the Camera Image — Camera Menu 39 Setting the Camera Image — Camera Menu When you click in the Administrator menu, the Camera menu appears. Use this menu to set the functions of the camera. The Camera menu c...

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Administrating the Camera Setting the Camera Image — Camera Menu 40 Preview screen Preview the image and adjust the focus/zoom. The current image focus/zoom position is superimposed when adjusting the focus/zoom. For the details of each button, pl...

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Administrating the Camera Setting the Camera Image — Camera Menu 41 AGC Select the maximum gain value of the automatic exposure setting as follows. 42, 36, 30, 24, 18, 12, 6, Off (db) If you select Off, the automatic exposure setting by gain cont...

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Administrating the Camera Setting the Camera Image — Camera Menu 42 Gamma setting Set the gamma curve in the camera. Depending on subject or recording conditions, the following settings will be available: Normal: This setting is suitable for many...

[Page 43] Sony SNC-CH220

Administrating the Camera Setting the Camera Image — Camera Menu 43 3 Select the number to register from the Position drop-down list. 4 Select the color of the mask from the Color drop- down list. Note The color is common to every privacy mask. Th...

[Page 44] Sony SNC-CH220

Administrating the Camera Setting the Camera Image — Camera Menu 44 IR illuminator (SNC-CH160/CH260/DH160/ DH260) Sync with Day/Night: IR illuminator will be activated once Day/Night mode switched, when it is checked. Off: IR illuminator will be a...

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Administrating the Camera Setting the Camera Image — Camera Menu 45 a: Possible set ×: Impossible set f: Possible set if the resolution is the same as image1 SNC-CH120/CH160/DH120/DH120T/DH160 Maximum image size [1280 × 720] Maximum image size...

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Administrating the Camera Setting the Camera Image — Camera Menu 46 Frame rate Set the frame rate of the image. Selectable frame rates are as follows: 1, 2, 3, 4, 5, 6, 8, 10, 12, 15, 16, 20, 25, 30 (fps) “fps” is a unit indicating the number o...

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Administrating the Camera Setting the Camera Image — Camera Menu 47 Notes • The actual frame rate and bit rate may be different depending on the image size, shooting scene, or network condition. •When Adaptive rate control is set to On, the a...

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Administrating the Camera Configuring the Network — Network Menu 48 Configuring the Network — Network Menu When you click in the Administrator menu, the Network menu appears. Use this menu to configure the network to connect the camera and t...

[Page 49] Sony SNC-CH220

Administrating the Camera Configuring the Network — Network Menu 49 Host name Type the host name of this unit to be transmitted to the DHCP server. This setting is valid only when Obtain an IP address automatically (DHCP) is selected in the Netw...

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Administrating the Camera Configuring the Network — Network Menu 50 Protocol Select the protocol. DSCP Set a value to mark the data traffic (0 ~ 63). This value is set in the DSCP field included in the IP header of the data traffic. Set Used when ...

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Administrating the Camera Configuring the Network — Network Menu 51 OK/Cancel See “Buttons common to every menu” on page 32. Dynamic IP address notification Tab — Notifying the IP Address When Obtain an IP address automatically (DHCP) is se...

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Administrating the Camera Configuring the Network — Network Menu 52 Note The model on sale in China does not support the CRAM-MD5 authentication. User name, Password Type the user name and password of the owner of the mail account, using up to 64...

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Administrating the Camera Setting the SSL function — SSL Menu 53 Setting the SSL function — SSL Menu When you click in the Administrator menu, the SSL menu appears. Use this menu to configure the SSL or TLS function. (called “SSL” hereaf...

[Page 54] Sony SNC-CH220

Administrating the Camera Setting the SSL function — SSL Menu 54 Use a self-signed certificate (For test use): This mode uses the certificate and private key pair generated by “Generating a self-signed certificate” on page 54. Private key in...

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Administrating the Camera Setting the SSL function — SSL Menu 55 Note Click Cancel at the bottom of the menu if you want to cancel changing the private key password after clicking Reset. Doing so restores the other setting items in the Client ce...

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Administrating the Camera Setting the SSL function — SSL Menu 56 How to install the CA certificate The camera may not be connected because the browser (Internet Explorer) does not display whether the certificate will be accepted or not due to the...

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Administrating the Camera Setting the SSL function — SSL Menu 57 To remove an installed CA certificate 1 In Internet Explorer, click in the order Tools, Internet options, Content tab and Certificates. The Certificates dialog appears. 2 Select the...

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Administrating the Camera Using the 802.1X Authentication Function — 802.1X Menu 58 Using the 802.1X Authentication Function — 802.1X Menu When you click in the Administrator menu, the 802.1X menu appears. Use this menu to configure the wire...

[Page 59] Sony SNC-CH220

Administrating the Camera Using the 802.1X Authentication Function — 802.1X Menu 59 Wired interface status Shows the authentication status of the 802.1X authentication function for wired ports. Click Refresh to update the status. EAP identity Type...

[Page 60] Sony SNC-CH220

Administrating the Camera Using the 802.1X Authentication Function — 802.1X Menu 60 Note When the client certificate to be imported is of PKCS#12 format and the private key password is not set correctly, “<Put correct private key password>...

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Administrating the Camera Using the 802.1X Authentication Function — 802.1X Menu 61 Setting the 802.1X authentication function — Example of Windows Server 2003 This section explains how to configure the authentication server and CA using Micro...

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Administrating the Camera Using the 802.1X Authentication Function — 802.1X Menu 62 10 Set the following items: Friendly name: Type “authenticator” as an example. Client address (IP or DNS): IP address of the authenticator Client-Vender: RADI...

[Page 63] Sony SNC-CH220

Administrating the Camera Using the 802.1X Authentication Function — 802.1X Menu 63 3 Type the log-in user name and password correctly. The “Microsoft Certificate Services” page opens. 4 Click Request a certificate, advanced certificate reque...

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Administrating the Camera Setting the User — User Menu 64 Setting the User — User Menu When you click in the Administrator menu, the User menu appears. Use this menu to set the user names and passwords of Administrator and up to 9 kinds of u...

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Administrating the Camera Setting the Security — Security Menu 65 Setting the Security — Security Menu When you click in the Administrator menu, the Security menu appears. This allows you to control which computers can have access to the cam...

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Administrating the Camera Saving the Camera Position and Action — Preset position Menu 66 Home position setting Set the current camera position as the home position. Set Click to save the current pan, tilt and zoom positions as the home position. ...

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Administrating the Camera Saving the Camera Position and Action — Preset position Menu 67 Preset tour Tab — Setting a position tour The camera moves to the programmed positions sequentially (Tour). Up to five programs can be set as Tours A to E...

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Administrating the Camera Sending an Image via E-mail — e-Mail (SMTP) Menu 68 OK/Cancel See “Buttons common to every menu” on page 32. Sending an Image via E-mail — e-Mail (SMTP) Menu When you click in the Administrator menu, the e-Mail ...

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Administrating the Camera Sending an Image via E-mail — e-Mail (SMTP) Menu 69 Note The model on sale in China does not support the TLS function. STARTTLS To use the encryption function by STARTTLS, select On. Note The model on sale in China does ...

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Administrating the Camera Sending an Image via E-mail — e-Mail (SMTP) Menu 70 Alarm sending Tab — Setting the e-mail sending mode when detecting the alarm (SNC-CH120/ CH160/CH220/CH260/DH120T/ DH160/DH220T/DH260) Set to send an e-mail linked wi...

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Administrating the Camera Sending an Image via E-mail — e-Mail (SMTP) Menu 71 Effective period Set the period during which alarm detection is effective. Always: Alarm detection is always effective. Schedule: You can specify the period during which ...

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Administrating the Camera Sending Images to FTP Server — FTP client Menu 72 Sending Images to FTP Server — FTP client Menu When you click in the Administrator menu, the FTP client menu appears. Use this menu to set up for capturing and sendi...

[Page 73] Sony SNC-CH220

Administrating the Camera Sending Images to FTP Server — FTP client Menu 73 Remote path Type the path to the destination using up to 64 characters. Image file name Type the file name you want to assign to the images when sending to the FTP server...

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Administrating the Camera Sending Images to FTP Server — FTP client Menu 74 Image file name Type the file name of the image sent to the FTP server using up to 10 alphanumeric characters, – (hyphen) and _ (under score). The actual image file nam...

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Administrating the Camera Setting the Alarm Output — Alarm output Menu (SNC-CH120/CH160/CH220/CH260/DH120T/DH160/DH220T/DH260) 75 Setting the Alarm Output — Alarm output Menu (SNC-CH120/CH160/CH220/ CH260/DH120T/DH160/ DH220T/DH260) When you cl...

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Administrating the Camera Setting the Operations from the Viewer — Trigger Menu 76 Setting the Operations from the Viewer — Trigger Menu Click in the Administrator menu to display the Trigger menu. This allows you to select the activities t...

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Administrating the Camera Setting the Schedule — Schedule Menu 77 When you click Day/Night, the Trigger-Day/Night menu is displayed. You can set the necessary options here. The setting options and setting procedures are the same as those in the ...

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Administrating the Camera Setting the Sensor input/Camera tampering detection/Motion detection (SNC-CH120/CH160/CH220/CH260/DH120T/DH160/DH220T/DH260) — Event detection Menu 78 Setting the Sensor input/ Camera tampering detection/Motion detectio...

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Administrating the Camera Setting the Sensor input/Camera tampering detection/Motion detection (SNC-CH120/CH160/CH220/CH260/DH120T/DH160/DH220T/DH260) — Event detection Menu 79 Notes • If Automatic configuration is enabled in the Local Area Netw...

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Administrating the Camera Setting the Sensor input/Camera tampering detection/Motion detection (SNC-CH120/CH160/CH220/CH260/DH120T/DH160/DH220T/DH260) — Event detection Menu 80 Delete Area Clicking this button will change the cursor to a button....

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Administrating the Camera Configuring the Viewer — Viewer Menu 81 Configuring the Viewer — Viewer Menu Click in the Administrator menu to display the Viewer menu. Using this menu, you can select the viewer to use and configure advanced settin...

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Administrating the Camera Configuring the Viewer — Viewer Menu 82 Text color, Background color 1, and Background color 2 Specify the background colors and font color. To specify the color, enter “#” followed by an RGB value in 6-digit hexadec...

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Administrating the Camera Configuring the Viewer — Viewer Menu 83 Still image: JPEG still images are acquired from the camera and displayed at start-up. Specified image (URL): Specify a still image of your choice by URL at start-up. Auto play: Ru...

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Others Using the SNC toolbox 84 Others This section explains how to use the application software and commands, including the supplied CD- ROM. Using the SNC toolbox Explains the functions except those of the Network tab in SNC toolbox. To install S...

[Page 85] Sony SNC-CH220

Others Using the SNC toolbox 85 Privacy Masking: Displays the Privacy Masking screen. (SNC-CH220/CH260/DH220/DH220T/DH260 only) Panorama Creator: Displays the Panorama Creator screen. Not available with this product. Custom Homepage: Displays the C...

[Page 86] Sony SNC-CH220

Others Using the SNC toolbox 86 Model Displays the model name. Serial No. Displays the serial number. Version No. Displays the version of firmware. Admin name Displays the administrator user name. Tips • A camera with which SSL communication has be...

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Others Using the SNC toolbox 87 Registering by copy & paste Select a device from the Device list in the Search result folder and right click the mouse. Select Copy from the displayed menu (or select Copy from the Edit menu). Next, select the f...

[Page 88] Sony SNC-CH220

Others Using the SNC toolbox 88 Setting SNC toolbox options Select Option from the Tools menu to display the “Option” dialog. This dialog consists of three tabs: General, Network and Log. General tab Language Set language. Default device accoun...

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Others Using the SNC toolbox 89 Log tab Overwrite the oldest log file To set the size of the log file, check Enable and specify the minimum required space for a log file. Log output folder Click Browse to display the folder selection dialog. Specif...

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Others Using the SNC toolbox 90 Clear all Click to delete all privacy masks simultaneously. Setting a privacy mask To set a privacy mask in a desired position, do the following: 1 Specify the privacy mask area by dragging the mouse on the viewer. 2...

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Others Using the SNC toolbox 91 Tip The Firmware Upgrade screen can also be displayed using the following method: •Select Firmware Upgrade from the Tools menu. Device list Select the device to upgrade. A progress bar is displayed when updating is ...

[Page 92] Sony SNC-CH220

Others Using the SNC toolbox 92 Displays Task Wizard. 2 Click Next. 3 Select a device to which the task is assigned. A list of devices registered in My device is displayed. Select the device you want to assign the task to from the My device list, a...

[Page 93] Sony SNC-CH220

Others Using the SNC toolbox 93 Recurrence pattern Specify the operation interval. Onetime: Runs the task once. Hourly: Specify the operation frequency in units of hours. (Possible set value: 1 to 99) Daily: Specify the operation frequency in units ...

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Others Using the SNC toolbox 94 Device “Setting the Camera Image — Camera Menu” on page 39 Common “Common Tab” on page 39 Picture “Picture Tab” on page 40 Day/Night “Day/Night Tab” on page 43 Video codec “Video codec Tab” on ...

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Others Assigning the IP Address to the Camera Using ARP Commands 95 Device restart and initialization You can restart and initialize (restore factory default) a selected device. Multiple devices can be selected simultaneously for restart and initia...

[Page 96] Sony SNC-CH220

Others Using the SNMP 96 – Do the computer and the camera have the same network address? If not, set the same network address on the computer and the camera. Using the SNMP This unit supports SNMP (Simple Network Management Protocol). You can re...

[Page 97] Sony SNC-CH220

Others Using the SNMP 97 4 Describes the case of “mib-2.system. sysContact.0”. This field is used to describe information on the administrator of this camera. Nothing is set at the factory. 5 Describes the case of “mib-2.system. sysName.0”...

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Others Glossary 98 Glossary ActiveX control A component program object that can be used with web pages or other application programs. The technology for creating ActiveX control is part of software developed by Microsoft. AES Abbreviation for Adva...

[Page 99] Sony SNC-CH220

Others Glossary 99 H.264 An image compression format. The standard written by the JVT (Joint Video Team) a joint organization for standardization (composed of ISO and ITU-T. H.264), is capable of transmitting video data at a higher compression ra...

[Page 100] Sony SNC-CH220

Others Glossary 100 SNMP A protocol for monitoring and managing network devices. SSL Acronym for Secure Sockets Layer. This is a protocol developed by Netscape Communications Corporation to be used for communications of encrypted data on the Inte...