Siemens HiPath 3000 User Manual

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[Page 1] Siemens HiPath 3000

Communication for the open minded Siemens Enterprise Communications www.siemens.com/open Documentation HiPath 3000/HiPath500 Gigaset S4 professional on HiPath Cordless Office User Guide V1 R3.x V1 R4.x ...

[Page 2] Siemens HiPath 3000

Safety notes 2 Safety notes Handset Batteries Danger: • Do not use the handset in potentially explosive atmospheres. • To avoid mutual interference, do not operate the handset in the vicinity of electronic equipment. • Do not use the handset i...

[Page 3] Siemens HiPath 3000

Operating instructions 3 WEEE mark Operating instructions These operating instructions describe your handset and its functions on your communications system. All functions that can be performed via your handset are described here. If some of the re...

[Page 4] Siemens HiPath 3000

Overview of handset 4 Overview of handset 1 Earpiece inset 10 Microphone 2 Display 11 Mute key 3 Display keys 12 Hash key 4 Control key 13 Number keys 5 Speakerphone key 14 On-hook and on/off key 6 Talk key 15 Message key 7 Headset connection 16 Volu...

[Page 5] Siemens HiPath 3000

Inhaltsverzeichnis 5 Contents Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Batteries . . . . . . . ...

[Page 6] Siemens HiPath 3000

Inhaltsverzeichnis 6 Checking the available memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Activating or deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Activating or deactivating the warning tone...

[Page 7] Siemens HiPath 3000

Inhaltsverzeichnis 7 Send an entry or phonebook to a handset or system . . . . . . . . . . . 66 Directed assignment of an MSN (multiple subscriber number) . . . . . . 68 Making calls using identification codes . . . . . . . . . . . . . . . . . . ....

[Page 8] Siemens HiPath 3000

Inhaltsverzeichnis 8 Additional functions . . . . . . . . . . . . . . . . . . . . . . . . .113 Handset alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Headset appointment function . . . . . . . . . . . ....

[Page 9] Siemens HiPath 3000

Description of controls 9 Description of controls Function keys The following function keys are available: key Name Use a On-hook and on/off key • End a call • Cancel functions • Go back to the next menu level up • Turn the handset on or off...

[Page 10] Siemens HiPath 3000

Description of controls 10 R key Briefly pressing the R key enables the following functions in the different operating states: • When dialing: Insert a pause (for example, between the prefix and the phone number, or when checking a mailbox) • D...

[Page 11] Siemens HiPath 3000

Description of controls 11 Display keys The handset has two display keys, each with one or two functions. When the key is allocated two functions, press the right or left side of the key to select the corresponding function. Display key assignment ...

[Page 12] Siemens HiPath 3000

Description of controls 12 Menu icons in the main menu v The main menu of the handset is opened by pressing the right key on the control key. u v t s The menu icons are selected by pressing the top, bottom, right or left of the control key. Alterna...

[Page 13] Siemens HiPath 3000

Description of controls 13 Settings Configure handset: •Date/Time • Audio Settings – Handset Volume – • Advisory Tones – Ringtones(Handset) • Display – Screensaver – Large Font – Colour Schemes – • Backlight • Language •...

[Page 14] Siemens HiPath 3000

Putting the Handset into Operation 14 Putting the Handset into Operation Removing the protective cover Inserting the batteries The handset is supplied with two approved batteries. The batteries are supplied uncharged. They are charged in the handset...

[Page 15] Siemens HiPath 3000

Putting the Handset into Operation 15 2. Opening the battery compartment Press your index finger into the recess and pull the battery cover upward. 3. Inserting the batteries Insert the batteries making sure the poles are facing the correct direction...

[Page 16] Siemens HiPath 3000

Putting the Handset into Operation 16 Charging and using the batteries To charge the batteries, insert the handset into the charging shell with the keypad facing forwards. The charging status is indicated by the charge status display. This flashes ...

[Page 17] Siemens HiPath 3000

Putting the Handset into Operation 17 Operating and charging times of the batteries The operating times are only achieved after several charging and discharg- ing cycles and are dependent on • the battery capacity, • the age of the batteries, ...

[Page 18] Siemens HiPath 3000

Putting the Handset into Operation 18 Assembling plastic cover Use the supplied plastic cover for the headset port to achieve optimum sound in speakerphone mode. Connecting a headset Once the plastic cover has been removed, you can connect a headse...

[Page 19] Siemens HiPath 3000

Putting the Handset into Operation 19 Step by Step Setting the handset display language If your preferred language for the handset’s display texts is not set by default, then you can set it yourself. The language of the communication system’s ...

[Page 20] Siemens HiPath 3000

Step by Step Putting the Handset into Operation 20 Setting the system display language If you wish to change the language of the display texts, then you must also change the system language on the handset. A different language can be set for every ...

[Page 21] Siemens HiPath 3000

Setting up the handset 21 Step by Step Setting up the handset You can change the standard settings of the handset if you are not happy with them. Setting the volume During the call You can set the volume of the earpiece or when in speakerphone mode...

[Page 22] Siemens HiPath 3000

Step by Step Setting up the handset 22 In idle status In idle mode you can adjust the call volume via the menu. v Open the handset’s main menu. u v [Select the menu icon and confirm. st [Select the menu item and confirm. st [Select the menu ite...

[Page 23] Siemens HiPath 3000

Setting up the handset 23 Step by Step Advisory tones The advisory tones have the following meaning: v Open the handset’s main menu. u v [Select the menu icon and confirm. st [Select the menu item and confirm. st [Select the menu item and confir...

[Page 24] Siemens HiPath 3000

Step by Step Setting up the handset 24 Setting the ringer Tones and melodies are saved on your handset. When you select the Volume and Melodies menu item, the respective ringtone in the current setting rings. v Open the handset’s main menu. u v ...

[Page 25] Siemens HiPath 3000

Setting up the handset 25 Step by Step Setting melodies You can activate ringtones for different calls on your handset to help you differentiate between calls and ap- pointments. st [Select the menu item and confirm. st [Select the required menu i...

[Page 26] Siemens HiPath 3000

Step by Step Setting up the handset 26 Setting ringing tones and pictures with resource directory Your handset’s resource directory is used to manage sounds that you can use as ringtones and pictures that you can use as screensavers. The resourc...

[Page 27] Siemens HiPath 3000

Setting up the handset 27 Step by Step Screensaver/CLIP images Press the display key. st Switching between the images. If you have saved an image in an invalid format, you get an error message when you select the file. Sounds The sound marked is pla...

[Page 28] Siemens HiPath 3000

Step by Step Setting up the handset 28 Checking the available memory You can view the remaining memory available. v Open the handset’s main menu. u v [Select the menu icon and confirm. st [Select the menu item and confirm. Resource Di- rectory ·...

[Page 29] Siemens HiPath 3000

Setting up the handset 29 Step by Step Activating or deactivating the ringer Deactivating the ringer * Hold down the key until a confirmation tone is emitted. The Ø icon appears on the display. Activating the ringer * Hold down the key until a co...

[Page 30] Siemens HiPath 3000

Step by Step Setting up the handset 30 Activating/deactivating automatic call answering This function allows you to accept calls by removing the handset from the charging shell. v Open the handset’s main menu. u v [Select the menu icon and confi...

[Page 31] Siemens HiPath 3000

Setting up the handset 31 Step by Step Setting the date and time Set the time and date so that the correct time and date are assigned to incoming calls and to use the alarm clock. The handset date and time are automatically set when you set up a c...

[Page 32] Siemens HiPath 3000

Step by Step Setting up the handset 32 Display settings A number of options are available for setting the display. You can set the screensaver (screen picture), the color scheme, the font size and the display lighting. You can also change the name...

[Page 33] Siemens HiPath 3000

Setting up the handset 33 Step by Step Color scheme Four color schemes are saved on your handset. By se- lecting a color scheme you define the colors to be used for the font, menu items and background. If you change to a different color scheme durin...

[Page 34] Siemens HiPath 3000

Step by Step Setting up the handset 34 Out of Charger: s Move the cursor down one line. uv Activating or deactivating. Save setting. Setting the conversion list for vCard transfer Phone numbers are usually specified as follows in e- mail programs, s...

[Page 35] Siemens HiPath 3000

Setting up the handset 35 Step by Step Setting the menu view You can define whether to display a selection of or all menu items in the menus. v Open the handset’s main menu. u v [Select the menu icon and confirm. st [Select the menu item and con...

[Page 36] Siemens HiPath 3000

Step by Step Setting up the handset 36 Resetting the defaults This function allows you to reset your handset to the de- faults, e.g. if you want to pass it on to someone else or reset it. The handset features are handled as follows: Resetting v Open...

[Page 37] Siemens HiPath 3000

Setting up the handset 37 Default settings Setting Explanation/notes Levels Default state To n e s a n d signals Ringer volume 5 5 Ringer melody, external 21 "Bass me" Ringer melody, internal 21 "Classic Ring" Warning tone - of...

[Page 38] Siemens HiPath 3000

Step by Step Making calls – the basic functions 38 Making calls – the basic functions You can use your handset to make both internal and ex- ternal calls. Internal calls are calls that • you make within the range of a communication sys- tem, f...

[Page 39] Siemens HiPath 3000

Making calls – the basic functions 39 Step by Step Activating/deactivating the handset a Press the on-hook key until the activation or deactiva- tion is confirmed by a signal. PIN If the default PIN has not been changed (0000), the handset is read...

[Page 40] Siemens HiPath 3000

Step by Step Making calls – the basic functions 40 Language If your preferred language for the display texts is not set, you can set this yourself Æ Page 19. First seize the line, then dial c or d Handset in idle status: Press and hold down the T...

[Page 41] Siemens HiPath 3000

Making calls – the basic functions 41 Step by Step Dial first, then seize the line Dialing:preparation o and if necessary. X Enter the required phone no. and correct individual char- acters as necessary using the "Delete" Display key. S P...

[Page 42] Siemens HiPath 3000

Step by Step Making calls – the basic functions 42 Manual number redial The last 20 phone numbers dialed are saved in the redial list. A phone number that was dialed several times is only saved once. c Handset in idle status: Press the Talk key b...

[Page 43] Siemens HiPath 3000

Making calls – the basic functions 43 Step by Step Callback This function enables you to call a user who does not answer or whose line is busy. The Callback function en- ables you to contact him as soon as he hangs up or re- uses his telephone. Pl...

[Page 44] Siemens HiPath 3000

Step by Step Making calls – the basic functions 44 Deleting a callback request c or d Press and hold down the Talk key or press the Speaker- phone key. Call the system menu. > < [Select the menu item and confirm. > < [Select the menu ...

[Page 45] Siemens HiPath 3000

Making calls – the basic functions 45 Step by Step The consultation is ended and you return to the waiting call either: The second station hangs up. You are reconnected to the first partner. or: Call the system menu. > < [Select the menu i...

[Page 46] Siemens HiPath 3000

Step by Step Making calls – the basic functions 46 Rejecting a call If you do not wish to be disturbed, you can reject the call. Confirm the message displayed with one of the two dis- play keys. The call is rejected and the caller hears the busy ...

[Page 47] Siemens HiPath 3000

Making calls – the basic functions 47 Step by Step Forwarding calls This function is for when you leave your desk for a while and want certain calls to be forwarded to your new lo- cation. The forwarding destination for internal calls can be any ...

[Page 48] Siemens HiPath 3000

Step by Step Making calls – the basic functions 48 Deactivating call forwarding Prerequisite: The room monitor function is activated. c or d Press and hold down the Talk key or press the Speaker- phone key. Call the system menu. > < [Select ...

[Page 49] Siemens HiPath 3000

Making calls – enhanced functions 49 Step by Step Making calls – enhanced functions Speakerphone mode Features Speakerphone mode offers you the following advantages: • Other persons can listen to and participate in the call. • Your hands ar...

[Page 50] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 50 Setting the speakerphone volume The volume can be set during a call Æ Page 21Æ Page 21. Conducting calls with the headset The handset can be used with a corded and cordless headset. Corded heads...

[Page 51] Siemens HiPath 3000

Making calls – enhanced functions 51 Step by Step Registering a Bluetooth headset on the handset Set the headset to login mode (see the user manual supplied with your headset). v Open the handset’s main menu. u v [Select the menu icon and confi...

[Page 52] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 52 Accepting a call on the Bluetooth headset The headset uses a call tone to signal an incoming call. Press the Talk key on the Bluetooth headset (see the user manual supplied with your headset). Dea...

[Page 53] Siemens HiPath 3000

Making calls – enhanced functions 53 Step by Step Number redial The last 20 phone numbers dialed are saved in the redial list. A phone number that was dialed several times is only saved once. If you tried to call a party from the handset’s tele...

[Page 54] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 54 either: st [Select the menu item and confirm. The telephone num- ber is deleted. or: st [Select the menu item and confirm. The redial list is de- leted. a Press the on-hook key several times to en...

[Page 55] Siemens HiPath 3000

Making calls – enhanced functions 55 Step by Step System speed dialing Your system administrator can save up to 1000 external phone numbers as system speed dialing destinations in your communication system. You can dial these speed dialing desti...

[Page 56] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 56 > < [Select the menu item and confirm. o Enter the required code (3 digits, 000 - 999). o Within five seconds: Enter the suffix-dialing or DID num- ber. System speed dialing, individual You ...

[Page 57] Siemens HiPath 3000

Making calls – enhanced functions 57 Step by Step Dialing an individual speed dialing destination c or d Press and hold down the Talk key or press the Speaker- phone key. Call the system menu. > < [Select the menu item and confirm. > <...

[Page 58] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 58 Quitting the redial list (( Press the display key. Telephone database (LDAP) If your company has an LDAP telephone database and access to it is configured in your communication sys- tem, you can qu...

[Page 59] Siemens HiPath 3000

Making calls – enhanced functions 59 Step by Step If configured, you can search for first and last names. First and last names must be separated by a space. Do this by pressing the "0" key. Partial entries are accepted, forexample, &qu...

[Page 60] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 60 If too many entries were found The hit list is not displayed in full if more than 50 entries matching your search query were found. We recom- mend narrowing down the search by entering more charac...

[Page 61] Siemens HiPath 3000

Making calls – enhanced functions 61 Step by Step Handset phonebook You can save contact information for frequent call part- ners in the phonebook. Once a phone number has been saved in this way you no longer have to enter it in full when you wan...

[Page 62] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 62 Saving an entry s Open the phonebook. st [Select the menu item and confirm. The input window opens. o Enter the relevant information, see above. s t Jump to the next line. ... etc. Functions f...

[Page 63] Siemens HiPath 3000

Making calls – enhanced functions 63 Step by Step Changing the sequence of entries: The phonebook entries are generally sorted in alphabet- ical order by surname. Spaces and digits have first pri- ority here. If the phonebook only contains a subscr...

[Page 64] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 64 Dialing an entry with the speed dialing digit You can call up an entry, to which you assigned a speed- dial number by pressing the speed-dial number, and dial the assigned numberÆ Page 122 Æ Page...

[Page 65] Siemens HiPath 3000

Making calls – enhanced functions 65 Step by Step a Press the on-hook key several times to end the opera- tion. Deleting an entry or phonebook s Open the phonebook. s t Select the required entry. Press the display key. either: st [Select the me...

[Page 66] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 66 Send an entry or phonebook to a handset or system You can send individual entries or the entire phonebook to other handsets or to the communications system. To transfer the phonebook in vCard form...

[Page 67] Siemens HiPath 3000

Making calls – enhanced functions 67 Step by Step • 99 – The list or entry is sent to the communication system and can then can only be downloaded by your handset. [ Confirm your entry. The list or entry is sent. If a phone number from 1 to 9...

[Page 68] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 68 Directed assignment of an MSN (multi- ple subscriber number) Multiple subscriber numbers are numbers of an ISDN multi-device connection. They are used for specific ad- dressing of terminals, so for...

[Page 69] Siemens HiPath 3000

Making calls – enhanced functions 69 Step by Step > < [ Select the menu item and confirm. o Enter the required account code (optional). Save the settings. o Enter an external phone number. The phone number is dialed. Using the handset as ...

[Page 70] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 70 Deactivating the phone number display Your service engineer can deactivate the display of your phone number and name on the called party’s display for external outgoing calls. You can also activ...

[Page 71] Siemens HiPath 3000

Making calls – enhanced functions 71 Step by Step > < [ Select the menu item and confirm. The called user is displayed. Call the additional menu. either: > < [Select the menu item and confirm. or: > < [Select the menu item and...

[Page 72] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 72 > < [Select the menu item and confirm. a Press the on-hook key several times to end the opera- tion. Call charge display After a call has ended, the display shows the connec- tion charges for...

[Page 73] Siemens HiPath 3000

Making calls – enhanced functions 73 Step by Step Call trace You can apply to your carrier for "call tracing" on mali- cious calls. An authorized extension is then in a position to request the identification of the phone number. This al...

[Page 74] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 74 o Enter the internal phone number for the door opener. You are connected to the door opener. Using the handset to open the door opener during a call > < [Select the menu item and confirm. U...

[Page 75] Siemens HiPath 3000

Making calls – enhanced functions 75 Step by Step Deactivating the door release c or d Press and hold down the Talk key or press the Speaker- phone key. Call the system menu. > < [Select the menu item and confirm. > < [Select the menu...

[Page 76] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 76 TDS telephone data service You can use your handset to operate connected com- puters and their programs, forexample, access hotel services or information systems. This function can also be called ...

[Page 77] Siemens HiPath 3000

Making calls – enhanced functions 77 Step by Step Activating control relays The service engineer can set up a maximum of 4 control relays that enable various equipment (forexample, door opener) to be activated and deactivated. It is possible to ...

[Page 78] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 78 Sending a signal to the network To enable ISDN-type services/ features to be started via analog lines (forexample, call waiting when a line is busy, three-way conference calls, etc.), you must sen...

[Page 79] Siemens HiPath 3000

Making calls – enhanced functions 79 Step by Step either: > < [Select the menu item and confirm. or: > < [Select the menu item and confirm. or: > < [Select the menu item and confirm. then: o Enter the phone number of the destin...

[Page 80] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 80 Using night service In night service mode, forexample, during lunch breaks or after office hours, all external calls are forwarded to a particular internal telephone (night station). The night st...

[Page 81] Siemens HiPath 3000

Making calls – enhanced functions 81 Step by Step Using dual-tone multifrequency signaling Your handset operates on the basis of digital informa- tion transmission. However, certain applications, forexample, answering machines, can only be operat...

[Page 82] Siemens HiPath 3000

Step by Step Making calls – enhanced functions 82 Parking/activating calls You can park up to ten calls (i.e. place them on hold) and then reactivate them at other telephones in your com- munication system. Park call p You are on a call you wish t...

[Page 83] Siemens HiPath 3000

83 Step by Step Conducting calls – with multiple users Call waiting You need to speak to a user in your communication sys- tem urgently, even though his line is busy. You can send a call waiting signal during his call to let him know you want to...

[Page 84] Siemens HiPath 3000

Step by Step 84 Ending the second call either: Call the system menu. > < [Select the menu item and confirm. or: a Press the On-hook key. The following message appears on the display: "Recalling". Your handset rings. c Press the Talk...

[Page 85] Siemens HiPath 3000

85 Step by Step Disabling/enabling automatic call waiting You can disable/ enable automatic call waiting signaling for a second call during a telephone conversation. Disabling the call waiting tone c or d Press and hold down the Talk key or press t...

[Page 86] Siemens HiPath 3000

Step by Step 86 o Enter the phone number of the busy user. The override is established. The user name or phone number, to whom/which the call has been transferred, is displayed. Override is ended when you hang up the handset. transferring a call t...

[Page 87] Siemens HiPath 3000

87 Step by Step a Press the On-hook key. The target user’s phone rings. He picks up the call by lifting the handset. You receive a recall: • immediately if you have made a mistake, • 45 seconds after the transfer if the required user does not...

[Page 88] Siemens HiPath 3000

Step by Step 88 Placing a call on hold You can interrupt a call temporarily if, forexample, you want to talk to someone else in the room. The line is placed "on hold" . p You are on a call. S or Press the R key or Display key. The curr...

[Page 89] Siemens HiPath 3000

89 Step by Step Conducting a conference You can connect up to 5 internal or external partners with each other in a telephone conference. You can in- clude up to 4 external users in the conference. For information purposes, you will hear a warning to...

[Page 90] Siemens HiPath 3000

Step by Step 90 Expanding a conference You can expand an existing conference to include up to five users. p You are connected with two or more partners in a con- ference call. Call the system menu. > < [Select the menu item and confirm. Confe...

[Page 91] Siemens HiPath 3000

91 Step by Step > View other parties. Closing the conference party list Call the additional menu. > < [Select the menu item and confirm. The conference par- ty list is closed. Disconnecting a party from the conference As the convener of th...

[Page 92] Siemens HiPath 3000

Step by Step 92 Using the second call function The second call is an incoming call that is signaled on your handset during a call and can be queried by you (forexample, Æ Page 83). A second call can be answered in the following call states: • ...

[Page 93] Siemens HiPath 3000

Group functions 93 Step by Step Group functions Activating/deactivating group calls If this has been configured by the service engineer, you belong to one or more groups of internal users who can be reached by means of a hunt group or group call ph...

[Page 94] Siemens HiPath 3000

Step by Step Group functions 94 You are a member of several groups Leaving and re-joining individual groups c or d Press and hold down the Talk key or press the Speaker- phone key. Call the system menu. either: [ Select the menu item and confirm. or...

[Page 95] Siemens HiPath 3000

Group functions 95 Step by Step # Press the hash key. You have now left all groups. or: * Press the star key. You have now joined all groups. then: a Press the on-hook key several times to end the operati- on. ...

[Page 96] Siemens HiPath 3000

Step by Step Group functions 96 Ringing group on You can have calls to your handset signaled acoustically on up to five other telephones. The call is received by the person who answers the call first. Adding users to a group First user c or d Press...

[Page 97] Siemens HiPath 3000

Group functions 97 Step by Step The number of parties added is displayed. Call the additional menu. > < [Select the menu item and confirm. The first user added is displayed. > Scroll to the required user. Call the additional menu. > <...

[Page 98] Siemens HiPath 3000

Step by Step Group functions 98 UCD (Universal Call Distribution) This function enables calls to be distributed in a team. An incoming call is always delivered to the team mem- ber who has been idle longest. Team members can also work in separate r...

[Page 99] Siemens HiPath 3000

Group functions 99 Step by Step Logging on/off temporarily You can log on or off at the system temporarily, forexample, during break times. Logging on c or d Press and hold down the Talk key or press the Speaker- phone key. Call the system menu. >...

[Page 100] Siemens HiPath 3000

Step by Step Group functions 100 Wrap-up time If you need more time than the actual call lasts, you can request/activate a wrap-up time for the last call. This can be a fixed length of time or, alternatively, you must deactivate the wrap-up time y...