Siemens HIPATH 3000 Operating Instructions Manual

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Summary of Contents:

[Page 1] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

û HiPath 3000 HiPath AllServe Hicom 150 E/H optiPoint 500 economy optiPoint 500 basic optiPoint 500 standard optiPoint 500 advance Operating Instructions ...

[Page 2] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

2 Before You Begin These operating instructions describ e the op tiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard and optiPoint 500 advance telephones on your HiPath 3000/ HiPath AllServe. They describe all functions you can use fro...

[Page 3] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Contents 3 Basic operating instructions . . . . . . . . . . . . . . . . . . . . 8 optiPoint 500 economy/basic/standard control panel . . . . . . . . . . . . . . . 8 optiPoint 500 advance control panel with optiPoint key modules . . . . . . 9 Ho...

[Page 4] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Contents 4 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 On-Hook Dia ling. . . . . ...

[Page 5] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Contents 5 Displaying and Assigning Call Charges . . . . . . . . . 43 Dis playing Ca ll Charges (Not for U .S .) . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Displaying Call Charges for Another Telephone (Not for U.S.) . ....

[Page 6] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Contents 6 Using Other Functions. . . . . . . . . . . . . . . . . . . . . . . . .65 Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Dis playing and D eleting Messages You H...

[Page 7] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Contents 7 Transferring a Call in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Acc epting a Call for Another Team Member . . . . . . . . . . . . . . . . . . . . . 84 Joining or Leaving a ...

[Page 8] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Basi c operating in stru ctio ns 8 Basic operating instructions optiPoint 500 economy/basic/standard control panel optiPoint 500 economy basic standard advance Function keys 12 12 12 19 Full-duplex speakerphone feature --99 Illuminated display - - -...

[Page 9] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Basic ope rat ing i nst ruc ti ons 9 optiPoint 500 advance control panel with optiPoint key modules Keys for telephone settings Iluminated Display, 2 lines with 24 chars Key pad Handset Key for confirming a function Key field - freely programmabl...

[Page 10] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Basi c operating in stru ctio ns 10 How to Use these Operating Instructions You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols: C Lift the handset (off-...

[Page 11] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Basic ope rat ing i nst ruc ti ons 11 Step by Step Accessing Functions ... Interactively You can select some functions while the telephone is idle, for example: Use to scroll to a function and press to execute it. You can select other function...

[Page 12] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Basi c operating in stru ctio ns 12 Functions You Can Use Basic and Enhanced Functions You can use all basic and enhanced communications platform functions that appear interactively on the screen, in the Program/Service menu, and when you p ress f...

[Page 13] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Making and Answering Calls 13 Step by Step Making and Answering Calls Special default ring signaling is set for your telephone: • When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). • When yo...

[Page 14] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making and Answering Calls 14 Ending the call: Press the key. The LED goes out. or Press the key. No tes on speakerpho ne mo de: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low ...

[Page 15] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Making and Answering Calls 15 Step by Step Switching to Speakerphone Mode Precondition: You are conducting a call with the hand- set. and I Hold down the key and replace the handset. (in the U.S.: press the key once and replace the hand- set). T...

[Page 16] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making and Answering Calls 16 or Press the key. The LED lights up. Enter the code. F>> You are connected to the call waiting party immediately. The first party is placed on hold. Ending the second call and resuming the first one:...

[Page 17] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Making and Answering Calls 17 Step by Step Accepting a Specific Call for Your Colleague You hear another telephone ring. Press the key. The LED lights up Select and confirm. or F>B Enter the code. A called station appears on the screen. If appl...

[Page 18] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making and Answering Calls 18 Using Mailboxes If you have programmed the "Mailbox" key Æ page 55, the associated LED lights up when messages have ar- rived for you. If your telephone is connected to a voice mail system, th...

[Page 19] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Making and Answering Calls 19 Step by Step Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the an- nouncement. The other party’s name or station number appears on the screen....

[Page 20] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making and Answering Calls 20 Turning Do Not Disturb On and Off You can activate the do not disturb function if you do not want the receive any calls. When do not disturb is acti- vated, internal callers hear a busy signal and extern...

[Page 21] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Making and Answering Calls 21 Step by Step Trace Call: Identifying Anonymous Callers (Not for U.S.) You can have the carrier identify malicious external call- ers. You can save the caller’s station number during the call or for 30 seconds afte...

[Page 22] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making and Answering Calls 22 Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a do...

[Page 23] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Making and Answering Calls 23 Step by Step Opening the door with a code (at the door): D After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell ca...

[Page 24] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making and Answering Calls 24 Display Number of Waiting Calls and Overload Indication You can show the number of external waiting calls on the display by pressing the "View number of calls" key Æ page 55. Press the "Wa...

[Page 25] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Ma kin g Ca ll s 25 Step by Step Making Calls Off-Hook Dialing C Lift the handset. D Internal calls: Enter the station number. External calls: Enter the external code and the station number. T he called par ty do es no t ans wer o r is b u sy:...

[Page 26] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making Calls 26 En-Bloc Sending / Correcting Numbers If this feature is configured (contact System Support), a connection is not attempted immediately when a sta- tion number is entered. This means that you can correct the number if n...

[Page 27] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Ma kin g Ca ll s 27 Step by Step Caller ID Suppression You can prevent your station number or name from ap- pearing on the displays of external parties you call. The feature remains active until you deactivate it. Select and confirm. or or FA? or...

[Page 28] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making Calls 28 Activating Tone Dialing (DTMF Suffix Dialing) You can transmit dual-tone multifrequency (DTMF) sig- nals to control devices such as an answering machine or automatic information system. Press the key. The LED lights ...

[Page 29] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Ma kin g Ca ll s 29 Step by Step Reserve Trunk If this feature is configured (contact System Suppor t), you can reserve a busy trunk for your own use. When the trunk is free, you receive a call and a message appears on the display. Precondition: ...

[Page 30] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making Calls 30 Trunk Flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other com- munications platforms (such as "consultation hold"), you must send a signal to th...

[Page 31] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Ma kin g Ca ll s 31 Step by Step Associated Dialing/Dialing Aid If this function has been configured (contact System Support), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whe...

[Page 32] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Calling Multiple Parties Simultaneously 32 Calling Multiple Parties Simultaneously Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. Confirm. D Call the...

[Page 33] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Calling Multiple Parties Si multaneously 33 Step by Step Combin e the callin g par ti es in to a th ree-p arty conference Select and confirm. or F < Press the key. The LED lights up. Enter the code. The LED goes out. Co nnecting the oth...

[Page 34] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Calling Multiple Parties Simultaneously 34 Select and confirm. or F < Press the key. The LED lights up. Enter the code. The LED goes out. Checking Which Parties Are in the Conference (Initiator Only) Select and confirm. The firs...

[Page 35] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Calling Multiple Parties Si multaneously 35 Step by Step Transferring a Call If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague. Confirm. D Enter the number of the party to which...

[Page 36] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Calling Multiple Parties Simultaneously 36 I Replace the handset. or Select and confirm. Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another tel...

[Page 37] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Calling Multiple Parties Si multaneously 37 Step by Step Placing External Calls on Hold If you have programmed a key on your telephone as a hold key Æ page 55, you can place external calls on hold. This enables all other par ties to retrieve the ...

[Page 38] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making Calls to Stored Destinations 38 Making Calls to Stored Destina- tions Using a Caller List If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls eith...

[Page 39] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Making Calls to Stored Destinations 39 Step by Step Displaying the Call Time and Additional Call Information Precondition: You have retrieved the caller list and the selected call is displayed. Select and confirm. or or Dialing a Station Number fro...

[Page 40] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making Calls to Stored Destinations 40 Redialing a Number The last three external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two sec- o...

[Page 41] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Making Calls to Stored Destinations 41 Step by Step Dialing a Number From the Internal Directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Con- tact System Support to find out if one was c...

[Page 42] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Making Calls to Stored Destinations 42 The entry you wish to dial appears on the screen. Select and confirm. Using Repertory Dialing Keys Precondition: You have saved a station number on a repertory dialing key Æ page 53. Press the k...

[Page 43] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Displaying and Assigning Call Charges 43 Step by Step Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to...

[Page 44] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Displaying and Assigning Call Charges 44 Displaying Call Charges for Another Telephone (Not for U.S.) If this function is configured (contact System Support), you can display and print the chargeable calls for other telephones (such ...

[Page 45] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Displaying and Assigning Call Charges 45 Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: System Support has set up account codes for you. Press the key. The LED lights up. Select...

[Page 46] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step If You Cannot Reach a Destination ... 46 If You Cannot Reach a Destination ... Using Callback If a user is busy or is not answering , you can store an automatic callback. This feature saves you from having to make repeated attempts...

[Page 47] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

If You Cannot Reach a Destination ... 47 Step by Step Deleting a displayed entry: Press the "OK" dialog key to confirm your selection Ending callback display: Select and confirm. or Press the key. The LED goes out. or Press the key. Th...

[Page 48] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step If You Cannot Reach a Destination ... 48 Busy Override - Joining a Call in Progress This function is only available if it has been configured by the service technician (contact System Support). Precondition: You have dialed an inte...

[Page 49] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Telephone Settings 49 Step by Step Telephone Settings Adjusting the Ring Volume J or K Press these keys while the phone is idle. Confirm. J or K To raise or lower the volume: Keep pressing the keys until the desired volume is set. Save. Adjus...

[Page 50] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Telephone Settings 50 Adjusting the Speakerphone to the Room Acoustics To help the other party understand you clearly while you are talking into the microphone, you can adjust the tele- phone to the acoustics in your environment: &qu...

[Page 51] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Telephone Settings 51 Step by Step Selecting the Language of Screen Prompts Press the key. The LED lights up. Confirm. Confirm. or F=A Enter the code. Select the language you wish to use (such as "Spanish") and press the "OK" ...

[Page 52] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Telephone Settings 52 D Enter the telephone lock PIN Æ page 52. Saving Your PIN To use the functions • to prevent unauthorized persons from using your telephone Æ page 51 • to use another telephone like your own Æ page 67 • t...

[Page 53] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Saving Station Numbers, Functions, Procedures and Appointments 53 Step by Step Saving Station Numbers, Functions, Procedures and Appointments You can save a frequently-dialed number, or frequently- used functions/procedures (comprising several oper...

[Page 54] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Sa ving Stat ion Numbers, Fu ncti ons, Procedures and App ointments 54 Confirm. or Select and confirm. Storing Station Speed-Dial Numbers You can store the ten numbers which you use the most and dial them using your own station speed-di...

[Page 55] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Saving Station Numbers, Functions, Procedures and Appointments 55 Step by Step Confirm. or Select and confirm. or Select and confirm. or Select and confirm. Assigning Functions to Keys Press the key. The LED lights up. Select and confirm. or FB: Ent...

[Page 56] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Sa ving Stat ion Numbers, Fu ncti ons, Procedures and App ointments 56 Meaning of LED Signals for Saved Functions: Call forwarding, Forwarding - trunk, Forward Line, US:Night answer UK:Night Service , Do n ot dist urb, Changeover...

[Page 57] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Saving Station Numbers, Functions, Procedures and Appointments 57 Step by Step Trunk group key At least one trunk is free. All trunks in the trunk group are busy. View call charges: No chargeable calls have been made since the last time call charges...

[Page 58] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Sa ving Stat ion Numbers, Fu ncti ons, Procedures and App ointments 58 Assigning a Procedure (Operating Steps) to a Key Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be sa...

[Page 59] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Saving Station Numbers, Functions, Procedures and Appointments 59 Step by Step Confirm. or Select and confirm. . US: End? UK: Exit? US: Program another key? UK: Another key? Select the stored procedure by pressing a key. Procedures containing functi...

[Page 60] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Sa ving Stat ion Numbers, Fu ncti ons, Procedures and App ointments 60 Saving Appointments You can tell your telephone to give you a call when you want to be reminded of an appointment Æ page 18. To do this, you need to save the time...

[Page 61] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Testi ng the T eleph one 61 Step by Step Testing the Telephone Testing the Telephone Functions You can test your telephone functions. Precondition: Your telephone is idle. Press the key. The LED lights up. Select and confirm. or FB=9 Enter the code...

[Page 62] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Call Forwarding 62 Call Forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration...

[Page 63] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Call Forwarding 63 Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night...

[Page 64] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Call Forwarding 64 Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.) If this function has been configured (contact System Support), you can forward calls to your assigned multi- ple...

[Page 65] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Other Functions 65 Step by Step Using Other Functions Sending a Message You can send short text messages to users who have system telephones. Transmitted text messages are signaled in the same way as a callback request on system telephones ...

[Page 66] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Functions 66 Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message ...

[Page 67] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Other Functions 67 Step by Step Using Another Telephone Like Your Own Other people can temporarily use your telephone for outgoing calls as though it were their own. Press the key. The LED lights up. Select and confirm. or F>9A Enter the ...

[Page 68] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Functions 68 Change call number (relocate) You can put your call number on every other available te- lephone when it is set up (ask System Support). Your previous telephone then receives the old call num- ber of your new t...

[Page 69] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Other Functions 69 Step by Step Fax Details and Message on Answer- ing Machine If a fax or answering machine is connected to your sys- tem and you have assigned the "Fax details" function to a programmable key Æ page 55, the key li...

[Page 70] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Functions 70 Silent Monitor If this function has been configured (contact System Support), you can join a call already in progress at an in- ternal station and listen in unnoticed. FB== Enter the code. D Enter the internal...

[Page 71] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Other Functions 71 Step by Step Activating Functions for Another Tele- phone If this function has been configured (contact System Support), you can turn the following functions on and off for other telephones. This feature is also known as a...

[Page 72] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Functions 72 Locking Another Telephone to Prevent Unauthorized Use If this function has been configured (contact System Support), you can lock other telephones to prevent unauthorized use and then unlock them again lat...

[Page 73] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Other Functions 73 Step by Step • Lea ve an advisory message, code: * 69/#69 Æ page 66 • Group ringing, code: * 81/#81 Æ page 86 • Group call, code: * 85/#85 Æ page 86 • Suppress caller ID, code: * 86/#86 Æ page 27 • Waiting...

[Page 74] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Functions 74 Using functions in ISDN via code dia- ling (keypad dialing) If authorized (contact System Support), you can set ISDN functions via code dialing in some countries. Press the key. The LED lights up. Confirm. or F...

[Page 75] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Other Functions 75 Step by Step Controlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only) If this function has been configured (contact System Support), you can control connected computer...

[Page 76] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Functions 76 Controlling Relays If this function has been configured (contact System Support), you can turn up to four relays on and off to control different facilities (such as a door opener). Depending on how they are pr...

[Page 77] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Other Functions 77 Step by Step Radio Paging (Not for U.S.) If paging equipment is connected to your system (con- tact System Support), you can contact people via their pocket receivers. The pocket receiver indicates to the person you are ...

[Page 78] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Functions 78 Select and confirm. or Answering the page from the nearest telephone: C Lift the handset. Press the key. The LED lights up. Select and confirm. or G=> Enter the code. D Enter your own station number. Team an...

[Page 79] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Team an d Executi ve/Secretary Func ti ons Wit h Trunk Keys 79 Step by Step Team and Executive/Secretary Functions With Trunk Keys If this function has been configured (contact System Support), you belong to a team of users for whom spe- cial keys ...

[Page 80] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Team and Executive/Secretary Functions With Trunk Keys 80 Answering Calls With Trunk Keys Precondition: Your telephone is ringing and/or the trunk key is flashing rapidly. Press the rapidly flashing trunk key. This is not necessary ...

[Page 81] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Team an d Executi ve/Secretary Func ti ons Wit h Trunk Keys 81 Step by Step Retrieving the call: Press the slowly flashing trunk key. Switching Between Phone Calls on Multiple Trunks Precondition: You are conducting a call over a trunk in your gro...

[Page 82] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Team and Executive/Secretary Functions With Trunk Keys 82 Select and confirm. or or or : or ; or < Enter the code. D Enter the destination number. Confirm. or If available. Press the "Forward Line" key. (You have stored ...

[Page 83] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Team an d Executi ve/Secretary Func ti ons Wit h Trunk Keys 83 Step by Step Using DSS Keys Each team member has a DSS key for every other mem- ber in the team. This enables every team member to reach all other members of the team directly, simply ...

[Page 84] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Team and Executive/Secretary Functions With Trunk Keys 84 Transferring a Call in Progress Press the DSS key and announce the call, if desired. I or Replace the handset or press the key. Accepting a Call for Another Team Member Press th...

[Page 85] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Team an d Executi ve/Secretary Func ti ons Wit h Trunk Keys 85 Step by Step Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group) Normally, audible signaling of all calls for the executive is heard only in the secretar...

[Page 86] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Team Functions 86 Using Other Team Functions Turning Group Call On and Off If this function has been configured (contact System Support), you belong to one or more groups of users who can each be reached under a hunt group...

[Page 87] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Othe r Te am Functi ons 87 Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary teams). Select and confirm. or or GA> or FA> Enter the code for "leave" or "join". o...

[Page 88] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Team Functions 88 Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone even while engaged in another call. To do this, contact System Support to fi...

[Page 89] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Using Othe r Te am Functi ons 89 Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact System Support), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assign...

[Page 90] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Using Other Team Functions 90 Requesting and activating a work time: If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call ...

[Page 91] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Special Functions in the LAN (PC Network) 91 Step by Step Special Functions in the LAN (PC Network) If your telephone is operating in a HiPath AllServe envi- ronment, multiple HiPath 3000 systems are intercon- nected via a LAN (Local Area Network...

[Page 92] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Special Functions in the LAN (PC Network) 92 Transferring Call Forwarding You can activate/deactivate call forwarding Æ page 62 for your telephone from other HiPath AllServe tele- phones. Select and confirm. or F=@ Enter the code. D E...

[Page 93] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Special Functions in the LAN (PC Network) 93 Step by Step Using Night Answer If authorized (contact System Support), you can define telephones in other HiPath 3000 communications plat- forms as the night answer Æ page 63. Select and confirm. or ...

[Page 94] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Special Functions in the LAN (PC Network) 94 Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms Æ p...

[Page 95] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Special Functions in the LAN (PC Network) 95 Step by Step Controlling Relays If this feature is configured (contact System Suppor t), you can also control relays Æ page 76 in other HiPath 3000 communications platforms. Select and confirm. or F=@ ...

[Page 96] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Step by Step Special Functions in the LAN (PC Network) 96 Opening the Door If this feature is configured (contact System Support), you can also activate the door opener Æ page 22 in other HiPath 30 00 communications platforms. Select and confirm...

[Page 97] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Labeling, Documentation and Accessories 97 Labeling, Documentation and Accessories Labeling Key Fields You can chose from the following options to label the keys with the func- tions/call numbers saved (Æ page 8, Æ page 9, Æ page 53): Labeling •...

[Page 98] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

La beli ng , Documentat ion a nd Ac cessori es 98 Attaching a Station Number Label Self-adhesive call-number labels are also delivered with your optiPoint. Write on the call-number label (fire brigade, police, own telephone num- bers), then remove a...

[Page 99] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Labeling, Documentation and Accessories 99 Accessories The following accessories help you customize your telephone (not optiPoint 500 economy) to your individual preferences. optiPoint adapters are modules which can be plugged into the option b...

[Page 100] Siemens HiPath 3000 V3.0 or later Gigaset M1 Professional

Fixing Problems 100 Fixing Problems Telephone Maintenance • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants...