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[Page 1] HP 9100c
HP 9100C Digital Sender HP 9100C Digital Sender User Guide User Guide English Copyright© 2001 Hewlett-Packard Co. Manual Part No. C1311-90910 *C1311-90910* *C1311-90910* C1311-90910 ...
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HP 9100C Digital Sender User Guide ...
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Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A. Copyright Information © Copyright Hewlett-Packard Company 1998 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited...
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EN 3 Contents 1 Getting started Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Coexistence with an HP Network ScanJet 5 scanner . . . . . . . . . . .8 System requirements . . . . . . . . . . . ....
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4 Chapter - EN Sending to an HP JetSend-enabled device . . . . . . . . . . . . . . . . .47 Choosing or adding HP JetSend-enabled devices . . . . . . . .47 Sending the next document . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 3 Usi...
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EN 5 Showing or hiding the icon . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Accessing taskbar icon options. . . . . . . . . . . . . . . . . . . . . . . .81 Configuring default inbox settings . . . . . . . . . . . . . . . . . . . . . . . ...
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6 Chapter - EN ...
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EN Introduction 7 1Getting started Introduction Thank you for purchasing the HP 9100C Digital Sender. This color, network digital sender helps you quickly and conveniently distribute paper documents in electronic format. The digital sender works wi...
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8 Chapter 1 - Getting started EN Coexistence with an HP Network ScanJet 5 scanner The HP 9100C Digital Sender and the HP Network ScanJet 5 scanner coexist on the same network without conflict. Documents sent to your computer from the HP Network ...
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EN Installing the software 9 Installing the software The software consists of four components: HP Digital Sender Link. This program is necessary if you want to send documents to your computer. HP Address Book Manager. The ABM program is the means fo...
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10 Chapter 1 - Getting started EN To install on Windows 9x, NT 4.0, or NT 5.0 1 Turn your computer on and quit any open programs. 2 Do one of the following: • If you get a message from the administrator saying there is new software available for...
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EN Installing the software 11 Installation troubleshooting Use the following table to help resolve error messages and common problems encountered while installing software. Uninstalling HP Digital Sender Link and HP Address Book Manager To uninstal...
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12 Chapter 1 - Getting started EN Your user profile There are two different types of users for the digital sender: registered users and guest users. Registered user must establish a user profile, and they have full access to all features. Guest u...
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EN Your user profile 13 Guest users If you are a guest user, you cannot use the digital sender if the administrator disables guest usage. If guest usage is enabled, you can use the digital sender and choose destinations in the Public Email, Distri...
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14 Chapter 1 - Getting started EN 5 Select the New User check box. The dialog box expands. 6 If you typed a password, retype it in the Confirm password field. 7 If you will want to receive confirmations of fax and/or e-mail transmissions, type you...
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EN Introducing the HP Address Book Manager 15 Introducing the HP Address Book Manager The HP Address Book Manager (ABM) is a program on your computer that allows you to view and alter address books of e-mail addresses and fax numbers stored in the ...
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16 Chapter 1 - Getting started EN Introducing the HP Digital Sender Link The HP Digital Sender Link is one of the programs installed with your software. This program, which must be running when you send documents to your computer, accepts and rou...
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EN Identifying digital sender parts 17 Identifying digital sender parts Before using the digital sender, use the diagram below to familiarize yourself with the parts of the digital sender. Front and top view Front view with ADF unit raised Power swi...
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18 Chapter 1 - Getting started EN Identifying control panel features Use the following diagram to locate control panel features: 1 Control Panel Display — Displays information and messages. 2Tab key — Move between fields on the control panel ...
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EN Identifying digital sender parts 19 9Help key — Activates the Help window, which offers information on the selected screen or field. In the manuals, this key is shown as this symbol: . 10 Numeric keys — Enter numbers or special characters f...
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20 Chapter 1 - Getting started EN Quick-start tutorial Use this tutorial to get started with some basic tasks: logging in to the ABM and using it to add an e-mail address, loading a document, logging in to the digital sender, and e-mailing. Usin...
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EN Quick-start tutorial 21 To add an e-mail address 1 In the ABM main window, click the folder for your user name. 2 Click Private Email. 3 On the File menu, click New. 4 In the Name field, type a name for this address. 5 In the E-mail Address field,...
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22 Chapter 1 - Getting started EN Loading a document At the digital sender, you can load a stack of pages in the ADF and then send them to a destination. CAUTION Before using the ADF, remove from the document anything such as self- adhesive not...
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EN Quick-start tutorial 23 Logging in to the digital sender If the main screen appears on the control panel display, guest usage is enabled and you do not have to log in. You can go to the next section. If the Digital Sender login screen appears on...
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24 Chapter 1 - Getting started EN E-mailing a document If you see a function key for e-mail on the main control panel screen, you can e-mail a document directly from the digital sender. The main screen is the first screen to appear, or it appears...
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EN Quick-start tutorial 25 Sending to a computer Use the procedures below to send a document to the target program. The first procedure helps you start the HP Digital Sender Link, which must be running, and the second procedure helps you send the ...
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26 Chapter 1 - Getting started EN Finding help The rest of this user guide is devoted to helping you use the digital sender, the ABM, and the HP Digital Sender Link. This guide will also help you troubleshoot if you experience a problem. Addition...
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EN Finding help 27 The ABM help The ABM contains its own help file. To access it, choose a command from the Help menu in the ABM main window or any window in which the Help menu appears. HP Digital Sender Link help If you need help while altering s...
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28 Chapter 1 - Getting started EN ...
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EN Introduction 29 2 Working at the digital sender Introduction The HP 9100C Digital Sender lets you send a variety of single- and double-sided documents to several destinations. This chapter details what types of documents you can place in the di...
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30 Chapter 2 - Working at the digital sender EN What documents you can place in the digital sender The HP 9100C Digital Sender is both a sheetfed and a flatbed digital sender. You can insert a stack of pages (single- or double-sided) into the au...
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EN What documents you can place in the digital sender 31 Guidelines for using the glass The glass is the best way to send unusual documents. Examples of unusual documents include: documents on media lighter than 60 g/m 2 (16 lb) or heavier than 13...
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32 Chapter 2 - Working at the digital sender EN Loading a document You can load a stack of pages in the ADF or load one page at a time on the glass. See “What documents you can place in the digital sender” on page 30 if you need help determ...
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EN Loading a document 33 To load a document on the glass 1 Raise the ADF unit to reveal the glass. 2 Place the page face down on the glass, top edge toward the back. 3 Align the document in the upper- right corner of the glass. 4 Lower the ADF un...
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34 Chapter 2 - Working at the digital sender EN Logging in If the main screen appears on the control panel display, guest usage is enabled and you do not have to log in. Go to "Taking the next step" below. If the HP 9100C Login screen a...
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EN Changing settings 35 Changing settings After you select a destination, the default or current Quality setting appears in the upper right corner of the control panel display. If this setting is not correct for the document you are sending, or if ...
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36 Chapter 2 - Working at the digital sender EN Selecting the Quality setting The table below shows the Quality setting options. Choose the option that most closely matches the type of document you have. For example, if you were faxing a report c...
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EN E-mailing documents 37 E-mailing documents If you see a function key labeled E-MAIL on the main screen, you can send documents directly to e-mail destinations. When you e-mail from the digital sender, it creates a message and attaches your docum...
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38 Chapter 2 - Working at the digital sender EN To send to e-mail destinations Note At any time before pressing to send the document, you can press or BACK to return to the main screen without saving any settings. 1 Log in (if prompted) and pre...
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EN E-mailing documents 39 10 To CC someone: a Press T O. Press to select CC and press OK. b In the CC field, type an e-mail address or choose an e-mail destination from an address book. c Press . The destination, preceded by “CC:”, appear...
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40 Chapter 2 - Working at the digital sender EN Faxing documents If you see a function key labeled FAX on the main screen, you can send documents to fax destinations directly from the digital sender. You can choose fax destinations in one or both...
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EN Faxing documents 41 3 Press . The fax number or destination you chose appears in the window below the FAX field. 4 Repeat steps 2 and 3 until all the fax numbers you want are listed in the window below the FAX field. (You can add a maximum of ...
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42 Chapter 2 - Working at the digital sender EN Copying documents If you see a function key labeled COPY on the main screen, you can send documents to a network printer to make copies. Convenience copying works only with printers the administrato...
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EN Copying documents 43 To copy documents Note At any time before pressing to send the document, you can press or BACK to return to the main screen without saving any settings. 1 Log in (if prompted) and press C OPY. 2 Using the and keys, cho...
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44 Chapter 2 - Working at the digital sender EN Sending to a computer If you see a function key labeled PC on the main screen, you can send documents to a computer. Remember the following important points: You can send only to computers of users ...
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EN Sending to a computer 45 To send to your computer Note At any time before pressing to send the document, you can press or BACK to return to the main screen without saving any settings. 1 At the digital sender, log in (if prompted) and press PC...
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46 Chapter 2 - Working at the digital sender EN Sending to another program If function keys are labeled for use with network storage locations, you can send documents to those destinations and use the documents with specified programs. To send t...
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EN Sending to an HP JetSend-enabled device 47 Sending to an HP JetSend-enabled device If you see a function key labeled JETSEND, you can send documents to JetSend-enabled devices. HP JetSend is a communications technology built into printer and sca...
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48 Chapter 2 - Working at the digital sender EN To send to an HP JetSend-enabled device Note At any time before pressing to send the document, you can press or BACK to return to the main screen without saving any settings. 1 At the digital send...
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EN Introduction 49 3 Using the HP Address Book Manager Introduction You can use the HP Address Book Manager (the ABM) as long as it is installed on your computer and you have registered user status. Use the ABM to do the following: view informatio...
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50 Chapter 3 - Using the HP Address Book Manager EN Introduction to the address books The the ABM contains the following address books: Your address book Inside your address book are your private e-mail address book and private address book of e-m...
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EN Your user profile 51 Your user profile There are two different types of users for the digital sender: registered users and guest users. Registered users must establish a user profile, and they have full access to all features. Guest users do no...
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52 Chapter 3 - Using the HP Address Book Manager EN Guest users If you are a guest user, you cannot use the digital sender if the administrator disables guest usage. If guest usage is enabled, you can use the digital sender and choose destinatio...
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EN Your user profile 53 Changing an existing user profile In your own registered user profile, you can change your password, the notification status for e-mail messages, and the file format that documents received to your computer will have. You ca...
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54 Chapter 3 - Using the HP Address Book Manager EN Starting the HP Address Book Manager When you start the ABM, a dialog box appears that requires you to log in. You will need to know the DNS name or Internet protocol (IP) address of the digital...
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EN Working in the ABM main window 55 Working in the ABM main window Once you have successfully logged in to the ABM, the ABM main window appears: The ABM main window shows the folders for both the public and your private address books. The main win...
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56 Chapter 3 - Using the HP Address Book Manager EN Managing your Private Email address book If you are a registered user, e-mail addresses in your Private Email address book are available when you are e-mailing a document directly from the digit...
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EN Managing your Private Email address book 57 Importing addresses from an e-mail program You can import e-mail address from certain e-mail programs into your Private Email address book. Then, the addresses will be available when you e-mail directl...
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58 Chapter 3 - Using the HP Address Book Manager EN Importing e-mail addresses from an LDAP server You can import e-mail addresses located on an LDAP server into your Private Email address book. There are two parts to this procedure: Configuring ...
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EN Managing your Private Email address book 59 6 In the Port Number field, type the TCP/IP number for the directory server. Contact the administrator for this information. 7 In the Maximum number of hits field, type the maximum number of results yo...
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60 Chapter 3 - Using the HP Address Book Manager EN To change or delete directories 1 On the Tools menu in the ABM main window, point to Directory Services, and then click Config. 2 In the Directories Configuration dialog box, select the directory...
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EN Managing your Private Email address book 61 Changing e-mail addresses Once you have added or imported addresses to your Private Email address book, you can change the name and e-mail information. Changing this information also changes it in any ...
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62 Chapter 3 - Using the HP Address Book Manager EN Deleting addresses If an e-mail address in your Private Email address book is no longer useful, you can delete it. Deleting an address from this address book also deletes it from any of your pri...
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EN Managing your private distribution lists 63 Managing your private distribution lists Your Private Distribution Lists address book contains distribution lists of e-mail addresses you create. It is useful to build a distribution list if you regula...
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64 Chapter 3 - Using the HP Address Book Manager EN Adding and deleting addresses in lists Once you have created a private distribution list, you can add e-mail addresses to it or remove e-mail addresses from it. To add addresses to lists 1 In th...
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EN Managing your private distribution lists 65 Changing addresses in lists If the information for an address in one of your private distribution lists needs to change, it must be changed from the e-mail address book where the address is located. If...
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66 Chapter 3 - Using the HP Address Book Manager EN Working with fax destinations If you can see the Public Fax address book in the ABM main window, then your company has a LAN fax program and it is configured for use with the digital sender. You...
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EN Working with fax destinations 67 Changing fax destinations You can change the names and fax numbers of destinations in the Public Fax address book, unless the destination has an accounting code specified. In that case, only the administrator can...
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68 Chapter 3 - Using the HP Address Book Manager EN Finding names in address books If you need to find an e-mail or fax destination in an address book but do not know where it is, you can use the Find function in the ABM. The ABM allows you to se...
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EN Copying and moving addresses and lists 69 Copying and moving addresses and lists Using the Cut, Copy, and Paste commands, you can do the following with e-mail addresses: Copy e-mail addresses from the Public Email address book to your private e-...
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70 Chapter 3 - Using the HP Address Book Manager EN Using the activity log The activity log is a record of digital sender use. Every time someone uses the digital sender, a record is filed in the activity log. You do not see a record of digital s...
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EN Using the activity log 71 Saving or copying the activity log You can save the whole activity log to a file or copy specific entries to the Windows clipboard and paste them into a document in another program. To save the whole activity log 1 On t...
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72 Chapter 3 - Using the HP Address Book Manager EN Printing the activity log You can print the activity log to keep a written record of it. Printing the log does not clear the entries. The entries remain in the log until you clear it, or until t...
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EN Viewing properties 73 Refreshing the view of the activity log If you left the log open while you were working, you might need to refresh it to see the most current information. Do one of the following: On the activity log’s Edit menu, click Ref...
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74 Chapter 3 - Using the HP Address Book Manager EN Controlling the view of the ABM main window The View option on the menu bar lets you customize the display of your ABM main window. Changing the view of the ABM only affects the view at your com...
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EN Backing up and restoring private address books 75 Restoring your private address books If you have backed up your private address books, you can use them to overwrite the current ones. Also, you can use this feature to move backed up copies of y...
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76 Chapter 3 - Using the HP Address Book Manager EN Changing to the ABM for another digital sender You can log out from the ABM for the digital sender you are currently using and log in to the ABM for another digital sender. To do this, you will ...
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EN Introduction 77 4 Using the HP Digital Sender Link Introduction The HP Digital Sender Link (Link) is the program on your computer that accepts scanned documents and places them in the default inbox location. You use the Control Panel applet for...
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78 Chapter 4 - Using the HP Digital Sender Link EN Running the HP Digital Sender Link There are two parts to the HP Digital Sender Link: the Control Panel applet and the program itself. Use the applet to configure settings for the program. The pr...
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EN Running the HP Digital Sender Link 79 To close the program Note The program normally does not need to be closed. If you do not want anyone sending to your computer, you might only want to disable receive capabilities. See “Setting receive capa...
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80 Chapter 4 - Using the HP Digital Sender Link EN Using the taskbar icon The icon for the Link appears in the Windows taskbar and gives you easy access to Link settings and functions, as well as a shortcut for opening the ABM. Showing or hiding ...
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EN Using the taskbar icon 81 Accessing taskbar icon options When you right-click the Link icon in the taskbar, you can access the options listed in the table below. Choose this shortcut menu item To do this Settings Open the Control Panel applet, w...
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82 Chapter 4 - Using the HP Digital Sender Link EN Configuring default inbox settings The default inbox location is where documents sent to your computer are stored before they are routed to the target program. You can choose where the default in...
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EN Configuring default inbox settings 83 Setting receive capabilities The receive capabilities must be enabled if you want to receive scanned documents. Disable them when you do not want anyone sending documents to your computer. You can set the re...
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84 Chapter 4 - Using the HP Digital Sender Link EN Configuring the target program The target program is the program where documents sent to your computer are ultimately received and viewed. You can determine which program is the target program an...
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EN Configuring the target program 85 Setting automatic start capabilities This setting controls whether or not the target program starts automatically when documents are sent to your computer. If you enable this setting, the target program automatic...
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86 Chapter 4 - Using the HP Digital Sender Link EN ...
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EN Introduction 87 5Troubleshooting Introduction This chapter is your guide for resolving problems that might occur while you are using the HP 9100C Digital Sender. The chapter is divided into the following sections: Sources for information about p...
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88 Chapter 5 - Troubleshooting EN Sources for information about problems If you are experiencing a problem with the digital sender, use the following sources to obtain more information. Sources for information about problems Control panel light A ...
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EN Clearing paper jams 89 Clearing paper jams When you have a paper jam, the control panel displays this message: Paper jam. Open the cover and remove the paper. Use the appropriate procedure below to clear the jam. To clear jams at the start of...
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90 Chapter 5 - Troubleshooting EN To clear jams inside the ADF 1 Raise the control panel. 2 Raise the ADF unit. 3 Open the delivery guide by grasping the small plastic handles on either side of the delivery guide and pulling down. 4 Remove the...
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EN Clearing paper jams 91 5 Close the delivery guide sheet by aligning its holes with the small plastic spindles on the delivery guide and pressing down. 6 Close the ADF unit. 7 Push the control panel down securely. 8 The control panel prompts yo...
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92 Chapter 5 - Troubleshooting EN To clear jams at the end of a page 1 Raise the control panel and then the document tray. 2 Remove the jammed paper. 3 Close the document tray and push the control panel down securely. 4 The control panel promp...
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EN Troubleshooting the digital sender 93 Troubleshooting the digital sender Troubleshooting for the digital sender is divided into two sections, General digital sender troubleshooting and Control panel messages. General digital sender troubleshooti...
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94 Chapter 5 - Troubleshooting EN Image quality is poor. If scanned pages are blank, white, or have repeated patterns, make sure that a page is not already on the glass. Make sure that the document you are trying to send is placed face up in the ...
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EN Troubleshooting the digital sender 95 A document sent to a computer did not arrive in the default inbox. Make sure the destination computer is turned on. Make sure the HP Digital Sender Link is running. If it is not, start it by clicking Start,...
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96 Chapter 5 - Troubleshooting EN E-mail confirmations of e-mail transmissions are not being received. Your company’s e-mail server might not support DSN (Delivery Status Notification), or one of the links to the receiving e-mail address doe...
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EN Troubleshooting the digital sender 97 Control panel messages This following table lists the messages the control panel might display while you are using the digital sender, the cause of the message, and recommended actions. Note The messages are...
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98 Chapter 5 - Troubleshooting EN Duplicate addressee exists. Last recipient not added. Notification message only. You selected or entered a duplicate e-mail destination. The digital sender uses only the first one you entered. No action requ...
Administrator's manual (90 pages)
Operation & user’s manual (104 pages)
Support manual (8 pages)
Technical reference manual (309 pages)
Install manual (2 pages)
Service manual (540 pages)