Matrox DualHead2Go User Manual

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Summary of Contents:

[Page 1] Matrox DualHead2Go

ENGLISH Matrox ® DualHead2Go ™ Analog Edition • Digital Edition • DP Edition • Digital SE User Guide (Windows ® version) 20000-301-0210 2012.10.05 ...

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2 Matrox DualHead2Go – User Guide Contents About this user guide...............................................................................................4 Using this guide..........................................................................

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Matrox DualHead2Go – User Guide 3 Matrox PowerDesk software................................................................................. 28 Accessing PowerDesk........................................................................................

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4 Matrox DualHead2Go – User Guide About this user guide Your Matrox user guide provides information on installing and using your Matrox hardware. For information on Matrox PowerDesk software features and options, see the help file included with yo...

[Page 5] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 5 Overview Thank you for purchasing Matrox DualHead2Go. This product allows your single-display graphics hardware to support up to two monitors at a time. Depending on your Matrox product, you can connect up to two...

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6 Matrox DualHead2Go – User Guide DualHead2Go DP Edition DualHead2Go Digital SE Optional hardware (sold separately) Depending on your connection setup, you may also need any of the following hardware:  DVI to HD-15 adapter  DisplayPort to DVI...

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Matrox DualHead2Go – User Guide 7 Installation overview To install your Matrox product: 1 Connect your product – see the “Connection setup” section for your Matrox product. 2 Install the software – see “Installing your Matrox software...

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8 Matrox DualHead2Go – User Guide Connecting your DualHead2Go Analog Edition product This section describes how to connect two (2) analog monitors to your Matrox product. Before you begin To avoid possible problems that could damage your monitors ...

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Matrox DualHead2Go – User Guide 9 Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end of...

[Page 10] Matrox DualHead2Go

10 Matrox DualHead2Go – User Guide 3 Attach the Matrox input cable Attach one end of the cable provided with your Matrox product to the graphics connector on your computer. Attach the other end of the cable to the input connector ( ) on your Ma...

[Page 11] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 11 Connecting your DualHead2Go Digital Edition product This section describes how to connect two (2) digital or analog monitors to your Matrox product. Before you begin To avoid possible problems that could damage y...

[Page 12] Matrox DualHead2Go

12 Matrox DualHead2Go – User Guide Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end o...

[Page 13] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 13 3 Attach the Matrox input cable Attach one end of the cable provided with your Matrox product to the graphics connector on your computer. Attach the other end of the cable to the input connector ( ) on your Ma...

[Page 14] Matrox DualHead2Go

14 Matrox DualHead2Go – User Guide Connecting your DualHead2Go DP Edition product This section describes how to connect two (2) DisplayPort or digital (DVI) monitors to your Matrox product. Before you begin To avoid possible problems that could ...

[Page 15] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 15 Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 2 Connect the USB cable Plug one end o...

[Page 16] Matrox DualHead2Go

16 Matrox DualHead2Go – User Guide 3 Attach the Matrox input cable Attach one end of the Matrox DisplayPort cable provided with your Matrox product to the graphics connector on your computer. Attach the other end of the cable to the DisplayPort...

[Page 17] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 17 5 Connect the second monitor Use your monitor cable to connect your monitor directly to the second connector ( ) on your Matrox product. If your monitor has a DVI connector, use a DisplayPort to DVI adapter (so...

[Page 18] Matrox DualHead2Go

18 Matrox DualHead2Go – User Guide Connecting your DualHead2Go Digital SE product This section describes how to connect two digital (DVI-D) monitors to your Matrox product. Before you begin To avoid possible problems that could damage your monito...

[Page 19] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 19 Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. WA R N I NG : To avoid damaging the ...

[Page 20] Matrox DualHead2Go

20 Matrox DualHead2Go – User Guide 2 Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product. Plug the other end of the USB cable into a powered USB port on your com...

[Page 21] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 21 4 Connect the first monitor Connect the DVI connector on your monitor cable directly to the first connector ( ) on your Matrox product. 5 Connect the second monitor Connect the DVI connector on your monitor cab...

[Page 22] Matrox DualHead2Go

22 Matrox DualHead2Go – User Guide Connecting a second DualHead2Go product If you want to further expand your desktop, you can connect a second DualHead2Go product to your graphics hardware to support up to four monitors at a time. Before you beg...

[Page 23] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 23 Connecting two DualHead2Go products Connection overview Step-by-step connection setup 1 Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. No...

[Page 24] Matrox DualHead2Go

24 Matrox DualHead2Go – User Guide 2 Connect the Power/USB cable Plug one end of the Power/USB cable into the USB connector ( ) on your Matrox product. Plug the USB connector into a USB port on your computer. Plug the power supply connector of t...

[Page 25] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 25 4 Connect the monitors Use your monitor cables to connect each monitor directly to the connectors labeled ( ) and ( ) on your Matrox product. For more information, see the “Step-by-step connection setup” for...

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26 Matrox DualHead2Go – User Guide Installing your Matrox software This section describes how to install Matrox software for Windows 8 , Windows 7 , Windows Vista , Windows Server 2008 , Windows XP , and Windows Server 2003 . You may need adm...

[Page 27] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 27 Installing your Matrox PowerDesk software Insert the Matrox CD-ROM in your CD-ROM drive, then follow the on-screen instructions. Starting the Matrox quick setup utility Matrox provides an easy way for you to set u...

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28 Matrox DualHead2Go – User Guide Matrox PowerDesk software Matrox PowerDesk software helps you get the most out of your Matrox product. Use Matrox PowerDesk software to change certain display settings or access Matrox features. Accessing PowerD...

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Matrox DualHead2Go – User Guide 29 Troubleshooting This section addresses possible problems that could prevent you from using your Matrox product. What to do if you have a problem If you experience problems with your Matrox product:  After makin...

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30 Matrox DualHead2Go – User Guide 3 Cause Your computer’s built-in graphics hardware may not be enabled. 1 Solution If graphics hardware is built into your computer motherboard, it may not be enabled. Check your system manual for instructions o...

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Matrox DualHead2Go – User Guide 31 2 Cause There may be unsupported graphics hardware in your computer. 1 Solution Make sure your Matrox product supports your graphics hardware by running the GXM System Compatibility Tool. For the latest compati...

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32 Matrox DualHead2Go – User Guide b Next to Resolution , select a stretched mode resolution (for example, 2048 × 768), then click OK . Windows Vista – a Right-click your Windows desktop background, then click Personalize Æ Display Se...

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Matrox DualHead2Go – User Guide 33 Windows Vista – 1 Right-click your Windows desktop background, then click Personalize Æ Display Settings . 2 Select any disabled display, enable the Extend the desktop onto this monitor check box, the...

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34 Matrox DualHead2Go – User Guide Problem Wrong color balance, blurry text, or screen image off-center 1 Cause You may be using different types of monitors. 1 Solution To get the most of your Matrox product, we recommend you use two identical moni...

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Matrox DualHead2Go – User Guide 35 2 Cause If you’re using multi-display mode, the program window or dialog box may be in a display or on a monitor that’s unusable. (For example, your monitor may not be properly connected or configured.) 1 So...

[Page 36] Matrox DualHead2Go

36 Matrox DualHead2Go – User Guide Product information Specifications DualHead2Go Analog Edition DualHead2Go Digital Edition DualHead2Go DP Edition DualHead2Go Digital SE Key features Supports notebook and desktop computers  Stretched mod...

[Page 37] Matrox DualHead2Go

Matrox DualHead2Go – User Guide 37 Environmental Notes  For the latest compatibility information, see the Matrox Web site (www.matrox.com/graphics/en/support/gxm_main ).  While using some graphics hardware and software, certain limitations m...

[Page 38] Matrox DualHead2Go

38 Matrox DualHead2Go – User Guide  To get the most of your Matrox product, we recommend you use two identical monitors (that is, monitors that support the same settings such as display resolution and refresh rate). For more information on the...

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Matrox DualHead2Go – User Guide 39 Customer support Matrox Web Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site a...

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40 Matrox DualHead2Go – User Guide Driver and software download A more recent display driver may support more features and may offer increased capabilities (such as higher display resolutions). Matrox makes the latest display drivers, software, an...

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Matrox DualHead2Go – User Guide 41 Index C CD-ROM, Matrox 27 Clone mode 36 Connection setup Analog Edition 8 – 10 Digital Edition 11 – 13 Digital SE 18 – 21 DisplayPort 19 DP Edition 14 – 17 Connector Disp...

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USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are ...

[Page 43] Matrox DualHead2Go

KOREA KCC 전자파 적합 등록 안내 (Class B) 이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로 주거 지역에서는 물론 모든 지역 에서 사용할 수 있습니다 . EUROPE (English) European user’s inf...

[Page 44] Matrox DualHead2Go

(Français) Ce produit intègre une technologie de protection des droits d’auteur qui est protégée par un ou plusieurs brevets américains et par d’autres droits de propriété intellectuelle de Rovi Corporation. L’ingénierie inverse et ...

[Page 45] Matrox DualHead2Go

Copyright © 2012 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademar...

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(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this docume...

[Page 47] Matrox DualHead2Go

Matrox Graphics Inc. 1055 Saint Regis Boulevard Dorval, Quebec, Canada H9P 2T4 North America: 1-800-361-1408 International: (514) 822-6000 Email: [email protected] Web site: www.matrox.com/graphics Technical support: www.matrox.com/graphics/support...