Motorola MC31XX Series Integrator Manual

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Summary of Contents:

[Page 1] Motorola MC31XX Series

MC31XX Series Mobile Computer Integrator Guide ...

[Page 2] Motorola MC31XX Series

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MC31XX Series Mobile Computer Integrator Guide 72E-124292-02 Revision A May 2010 ...

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ii MC31XX Series Mobile Computer Integrator Guide © 2009 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola...

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iii Revision History Changes to the original manual are listed below: Change Date Description -02 Rev A April. 2010 Add Windows Mobile 6.5.3 support with OEM version 02.27.0000, new memory configurations ...

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iv MC31XX Series Mobile Computer Integrator Guide ...

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Table of Contents Revision History.................................................................................................................................... iii About This Guide Introduction....................................................

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vi MC31XX Series Mobile Computer Integrator Guide Chapter 2: Accessories Introduction .......................................................................................................................................... 2-1 Single Slot Serial/U...

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Table of Contents vii Application Design Considerations ...................................................................................................... 4-1 Packaging ..............................................................................

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viii MC31XX Series Mobile Computer Integrator Guide Chapter 6: Wireless Applications Introduction .......................................................................................................................................... 6-1 Signal S...

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Table of Contents ix Appendix C: Windows Mobile 6.5 Introduction .......................................................................................................................................... C-1 Finger Scrolling ...........................

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x MC31XX Series Mobile Computer Integrator Guide ...

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About This Guide Introduction This guide provides information about setting up and configuring MC31XX mobile computers and accessories. Documentation Set The documentation set for the MC31XX is divided into guides that provide information for specifi...

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xii MC31XX Series Mobile Computer Integrator Guide Configurations This guide covers the following configurations: Software Versions This guide covers various software configurations and references are made to operating system or software versions fo...

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About This Guide xiii The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version 1.5.2. OEM V...

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xiv MC31XX Series Mobile Computer Integrator Guide Fusion Software To determine the Fusion software version on a Windows Mobile 6.X or Windows CE 6.0 device: Tap Wireless Strength icon > Wireless Status > Versions. Chapter Descriptions Topics ...

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About This Guide xv • Chapter 8, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile computer, and provides troubleshooting solutions for potential problems during mobile computer operation. • Appendix A, ...

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xvi MC31XX Series Mobile Computer Integrator Guide • Enterprise Mobility Developer Kit for C (SMDK for C), available at: http://www.motorola.com/enterprisemobility/support • ActiveSync software, available at: http://www.microsoft.com. For the la...

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Chapter 1 Getting Started Introduction This chapter describes the mobile computer’s physical characteristics, how to install and charge the batteries, how to remove and replace the handstrap and how to start the mobile computer for the first time....

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1 - 2 MC31XX Series Mobile Computer Integrator Guide Figure 1-1 MC31XXS and MC31XXR Mobile Computers (Front View) Keypad Indicator LED Bar Display Scan LED Indicator (red/green) Power Scan Buttons MC31XXR MC31XXS Rotating Scan Turret Receiver...

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Getting Started 1 - 3 Figure 1-2 MC31XXS and MC31XXR Mobile Computers (Back View) Rotating Scan Turret The MC31XXR mobile computer features a Rotating Scan Turret with three position stops. This feature offers greater scanning flexibility. Figur...

[Page 22] Motorola MC31XX Series

1 - 4 MC31XX Series Mobile Computer Integrator Guide Figure 1-4 MC3190G Mobile Computer (Front View) Keypad Indicator LED Bar Display Power Scan Button Trigger Scan LED Indicators (red/green) Charge LED Indicator (amber) Scan LED Indicator (r...

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Getting Started 1 - 5 Figure 1-5 MC3190G Mobile Computer (Back View) Speakers Trigger Scan LED Indicator (red/green) Headset Jack Stylus Silo ...

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1 - 6 MC31XX Series Mobile Computer Integrator Guide Mobile Computer Startup To start using the mobile computer: • Install the SD card. • Install the main battery. • Charge the main battery and the backup battery. • Start the mobile computer....

[Page 25] Motorola MC31XX Series

Getting Started 1 - 7 Install Main Battery If the main battery is charged, the mobile computer can be used immediately. If the main battery is not charged, see Battery Charging on page 1-8. To remove the main battery, see Main Battery Removal on pag...

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1 - 8 MC31XX Series Mobile Computer Integrator Guide Figure 1-9 Close Latches Battery Charging Use the mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery. The main battery can be charged before i...

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Getting Started 1 - 9 • Cradles (and a power supply): • Single Slot Serial/USB Cradle • Four Slot Cradles. • Cables (and a power supply): • USB Client Charge Cable. • Spare Battery Chargers (and a power supply): • Single Slot Serial/...

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1 - 10 MC31XX Series Mobile Computer Integrator Guide 2. Insert the spare battery into the spare battery charging slot and gently press down on the battery to ensure proper contact. The battery starts to charge automatically. The charge LED Indicato...

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Getting Started 1 - 11 Figure 1-11 Calibration Screen 3. Once all of the new calibration settings are input, tap the screen or press ENTER button to save the new calibration settings. Press ESC to discard the new calibration settings. Resettin...

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1 - 12 MC31XX Series Mobile Computer Integrator Guide Performing a Cold Boot A cold boot restarts the mobile computer and erases all user stored records and entries from RAM. Never perform a cold boot unless a warm boot does not solve the problem. T...

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Getting Started 1 - 13 Performing a Cold Boot To perform a cold boot, simultaneously press and then release the 1, 9 and Power keys. Do not hold down any other keys or buttons. Figure 1-15 Splash Screen (Cold Boot) Performing a Clean Boot A cl...

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1 - 14 MC31XX Series Mobile Computer Integrator Guide To access the Wakeup settings: On Windows Mobile 6.1 devices, tap Start > Settings > Power icon > Wakeup tab. On WinCE 6.0 devices, tap Start > Settings > Control Panel > Power i...

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Getting Started 1 - 15 Main Battery Removal To remove the main battery from an MC31XXS/R: 1. If the MC31XXS/R is in suspend mode, press the Power button to wake the device. 2. Press the power button to place the MC31XXS/R in suspend mode. 3. Wait for...

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1 - 16 MC31XX Series Mobile Computer Integrator Guide Figure 1-19 Remove Battery To remove the main battery from an MC3190G: 1. If the MC3190G is in suspend mode, press the Power button to wake the device. 2. Press the Power button to place the M...

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Getting Started 1 - 17 Figure 1-21 Lift Door 6. With two finger, press the battery toward the bottom of the mobile computer and lift the battery out top first. Figure 1-22 Press the Battery Toward Bottom of the MC3190G WARNING! Do not use a t...

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1 - 18 MC31XX Series Mobile Computer Integrator Guide Handstrap Removal and Replacement (MC31XXS/R) To remove the handstrap: 1. Use a #00 Phillips screwdriver to remove the screws. 2. Lift the mounting clip. 3. Slide the mounting clip out of the stra...

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Getting Started 1 - 19 Figure 1-24 Remove Button from Loop 2. Remove loop section from handle. 3. Separate the loop and hook tape and pull the handstrap through the slot in the battery door. Figure 1-25 Remove Handstrap from Battery Door Slot...

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1 - 20 MC31XX Series Mobile Computer Integrator Guide Figure 1-27 Slip Button Through Loop 4. Thread the end of the handstrap into the slot in the battery door. Figure 1-28 Thread Handstrap into Battery Door Slot 5. Press the hook material ag...

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Chapter 2 Accessories Introduction The MC31XX accessories provide a variety of product support capabilities. Accessories include cradles, cables and spare battery chargers. Table 2-1 lists the MC31XX accessories. Table 2-1 MC31XX Accessories Acc...

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2 - 2 MC31XX Series Mobile Computer Integrator Guide Power Supply for Single Slot Serial/USB Cradle KT-14000-148R Provides power to the Single Slot Serial/USB Cradle and Four Slot Battery Charger. Power Supply for Four Slot Cradles 50-14000-241R P...

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Accessories 2 - 3 Headset Adapter Cable: MC3100 2.5 mm jack with unique locking screw to bare wires 25-124389-01R Connects a headset with unique Quick Disconnect Connector to the mobile computer. Bare wires can be soldered to user defined unique...

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2 - 4 MC31XX Series Mobile Computer Integrator Guide Single Slot Serial/USB Cradle This section describes how to set up and use the Single Slot Serial/USB cradle. For cradle setup, see Figure 2-2. For communications setup procedures, see Chapter 3, ...

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Accessories 2 - 5 • Provides serial connection through the serial pass-through port for communication with a serial device, such as a host computer. For communication setup procedures, see Chapter 3, ActiveSync. • Provides USB connection through...

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2 - 6 MC31XX Series Mobile Computer Integrator Guide Figure 2-2 Single Slot Serial/USB Cradle 3. When charging is complete, remove the mobile computer from the mobile computer slot. To charge a spare battery: 1. Connect the Single Slot Serial/USB...

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Accessories 2 - 7 Communication Setup To connect the Single Slot Serial/USB cradle to a serial or USB device: 1. Connect Single Slot Serial/USB cradle cable to the communications port. 2. Slide the mobile computer into the mobile computer slot. The ...

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2 - 8 MC31XX Series Mobile Computer Integrator Guide Four Slot Charge Only Cradle The Four Slot Charge Only cradle: • Provides 5.4VDC power for operating the mobile computer and charging the battery. • Simultaneously charges up to four mobile com...

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Accessories 2 - 9 Figure 2-4 Four Slot Charge Only Cradle 3. The mobile computer amber Charge LED Indicator indicates the mobile computer battery charging status. The Standard Battery usually charges in less than five hours and the Extended Life...

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2 - 10 MC31XX Series Mobile Computer Integrator Guide Four Slot Ethernet Cradle This section describes how to set up and use a Four Slot Ethernet cradle with the mobile computer. The Four Slot Ethernet cradle: • Provides 5.4 VDC power for operating...

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Accessories 2 - 11 Figure 2-6 LANNDS1 Window Ethernet Cradle Drivers (Windows Mobile 6.1) The MC31XX includes Ethernet cradle drivers that initiate automatically when you place the MC31XX in a properly connected Four Slot Ethernet cradle. After ...

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2 - 12 MC31XX Series Mobile Computer Integrator Guide • Use specific IP address. Enter the IP address, Subnet mask, and Default gateway, as needed. 4. Tap the Name Servers tab. Figure 2-9 Name Servers Tab 5. Enter the appropriate DNS, Alt DNS, ...

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Accessories 2 - 13 LED Charge Indications The charge LED shows the status of the battery charging in the mobile computer. The Standard Battery usually charges in less than five hours and the Extended Life Battery usually charges in less than eight h...

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2 - 14 MC31XX Series Mobile Computer Integrator Guide Wall Mount Bracket Use the optional Wall Mount Bracket to mount a four slot cradle directly to a wall. To attach the Wall Mount Bracket: 1. Use the Wall Mount Bracket as a template and mark the lo...

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Accessories 2 - 15 Figure 2-13 Cradle Mounting Screws 2. Align the Wall Mount Bracket mounting tabs with the mounting slots in the back of the four slot cradle. Slip the two mounting tabs into mounting slots. 3. Swing the four slot cradle down o...

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2 - 16 MC31XX Series Mobile Computer Integrator Guide Figure 2-15 Mounting Screws 5. Connect the power (see Figure 2-3 on page 2-8). The power supply should be located in the power supply well. ...

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Accessories 2 - 17 Four Slot Spare Battery Charger The Four Slot Spare Battery Charger simultaneously charges up to four spare batteries. Setup Connect the Four Slot Spare Battery Charger to a Motorola approved power source. Figure 2-16 Four Slot...

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2 - 18 MC31XX Series Mobile Computer Integrator Guide Figure 2-17 Four Slot Spare Battery Charger 3. Gently press down on the battery to ensure proper contact. The Standard Battery usually charges in less than five hours and the Extended Life Ba...

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Accessories 2 - 19 Cables This section describes how to setup and use the cables. The cables are available with a variety of connection capabilities. The following MC31XX Communication/Charge cables are available: • Serial (RS232) Charge cable (9-...

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2 - 20 MC31XX Series Mobile Computer Integrator Guide Setup The MC31XX Communication/Charge cables can connect with a serial/USB device, such as a printer or host computer, through its serial or USB port. Figure 2-19 MC31XX Communication/Charge ...

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Accessories 2 - 21 2. Connect the MC31XX connector end to the MC31XX Communication/Charge cable to the mobile computer. For more information on communications setup procedures, see Chapter 3, ActiveSync. Universal Battery Charger (UBC) Adapter The U...

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2 - 22 MC31XX Series Mobile Computer Integrator Guide Figure 2-21 UBC Adapter Battery Insertion 3. Gently press down on the battery to ensure proper contact. The Standard Battery usually charges in less than five hours and the Extended Life Batt...

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Accessories 2 - 23 STANDBY or Flashing-Yellow The battery was deeply discharged and is being trickle charged to bring the voltage up to the operating level. After operating level voltage is achieved, the battery charges normally. FAULT Yellow Charg...

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2 - 24 MC31XX Series Mobile Computer Integrator Guide Serial/USB Communication This section provides information on installing the appropriate serial/USB communication software and setting up the appropriate accessory to enable serial/USB communicat...

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Chapter 3 ActiveSync Introduction To communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host computer. Use ActiveSync to synchronize information on the mobile computer with information on the host com...

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3 - 2 MC31XX Series Mobile Computer Integrator Guide Mobile Computer Setup The mobile computer can be set up to communicate with a USB connection. Chapter 2, Accessories provides the accessory setup and cable connection information for use with the ...

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ActiveSync 3 - 3 4. Tap OK to exit the Connections window and tap OK to exit the ActiveSync window. 5. Proceed with installing ActiveSync on the host computer and setting up a partnership. Setting Up an ActiveSync Connection on the Host Computer To ...

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3 - 4 MC31XX Series Mobile Computer Integrator Guide Setting up a Partnership with a Windows CE 6.0 Device To set up a partnership with a Windows CE 6.0 device: 1. If the Get Connected window does not appear on the host computer, select Start > Al...

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ActiveSync 3 - 5 Figure 3-7 Setup Complete Window 5. Click Finish. Figure 3-8 ActiveSync Connected Window During the first synchronization, information stored on the mobile computer is copied to the host computer. When the copy is complete a...

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3 - 6 MC31XX Series Mobile Computer Integrator Guide Synchronization with a Windows Mobile 6.1 Device To synchronize with a Windows Mobile 6.1 device: 1. If the Get Connected window does not appear on the host computer, select Start > All Programs...

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ActiveSync 3 - 7 Figure 3-11 Synchronization Option Window 5. Select the appropriate settings and click Next. Figure 3-12 Wizard Complete Window 6. Click Finish. ...

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3 - 8 MC31XX Series Mobile Computer Integrator Guide Figure 3-13 ActiveSync Connected Window During the first synchronization, information stored on the mobile computer is copied to the host computer. When the copy is complete and all data is sy...

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Chapter 4 Application Deployment for Windows CE Introduction This chapter describes new features in Windows CE 6.0 including how to package applications, and procedures for deploying applications onto the MC31XX. Application Design Considerations T...

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4 - 2 MC31XX Series Mobile Computer Integrator Guide The software requirements to use the EMDK for C are: • Microsoft Windows XP 32-bit Edition or Microsoft Windows Vista 32-bit Edition • Microsoft ActiveSync 4.5 or higher. (only for Windows XP, ...

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Application Deployment for Windows CE 4 - 3 3. Once installed, access the components of the EMDK for C from the Enterprise Mobility Developer Kit for C program group of the Windows Start menu. 4. The sample applications provide examples of how to i...

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4 - 4 MC31XX Series Mobile Computer Integrator Guide Windows CE Flash Storage In addition to the RAM-based storage standard on Windows CE mobile computers, the MC31XX is also equipped with a non-volatile Flash-based storage area which can store data...

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Application Deployment for Windows CE 4 - 5 Regmerge continues to look for .reg files in these folders until all folders are checked. This allows folders later in the list to override folders earlier in the list. This way, it is possible to override...

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4 - 6 MC31XX Series Mobile Computer Integrator Guide Downloading Partitions to the Mobile Computer USBDownload is used to specify a hex destination file for each partition and download each file to the mobile computer. This download requires a progr...

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Application Deployment for Windows CE 4 - 7 Copying Files from a Host Computer To copy files from a host computer to the MC31XX: 1. Ensure that ActiveSync is installed on the host computer and that a partnership was created. For more information see...

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4 - 8 MC31XX Series Mobile Computer Integrator Guide Figure 4-3 Application Folder Contents 6. Use Explorer to locate the host computer directory that contains the file to download. Tap that directory in the left pane to display its contents in ...

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Application Deployment for Windows CE 4 - 9 2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions. 3. Tap the file, such as a .xip or .exe file, to...

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4 - 10 MC31XX Series Mobile Computer Integrator Guide 3. Copy the update package to the root directory of an SD card (using a host computer). 4. Remove the battery. 5. Install the SD card. 6. Replace the battery and battery door. 7. Connect the MC31X...

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Application Deployment for Windows CE 4 - 11 Figure 4-4 Bootloader Menu 1. Use the up and down scroll buttons to select Download from SD card, then press Enter. 2. The Bootloader displays the hex files available on the SD card. Figure 4-5 H...

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4 - 12 MC31XX Series Mobile Computer Integrator Guide Figure 4-6 Download Complete Screen 3. On completion, press ENT to return to the Bootloader menu to select the next file to download. 4. To exit Bootloader, select Exit from the Bootloader mai...

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Application Deployment for Windows CE 4 - 13 Figure 4-8 Bootloader Menu 1. Use the up and down scroll buttons to select Download from USB, then press ENT. 2. The Bootloader displays the following: Figure 4-9 Waiting for Input 1. On the host...

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4 - 14 MC31XX Series Mobile Computer Integrator Guide Figure 4-10 Select Source File Window 2. Select the hex files and the click Open. Figure 4-11 Select Hex File(s) 3. Click the LOAD button. The hex file(s) is downloaded to the device. Figu...

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Application Deployment for Windows CE 4 - 15 Bootloader Error Detection While receiving data, Bootloader performs many checks on the data to ensure that the data is received correctly. If an error is detected, Bootloader immediately aborts the downl...

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4 - 16 MC31XX Series Mobile Computer Integrator Guide Mobility Services Platform The MSP 3 Client Software is a set of software components that come pre-installed on the MC31XX. The MSP 3 Client software consists of the following components: The RD ...

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Application Deployment for Windows CE 4 - 17 The MSP 3 Agent provides MSP 3 Provisioning functionality and Control functionality when used with MSP 3.2 Control Edition. Refer to the Mobility Services Platform 3.2 User’s Guide, p/n 72E-100158-06, f...

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4 - 18 MC31XX Series Mobile Computer Integrator Guide ...

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Chapter 5 Application Deployment for Windows Mobile Introduction This chapter describes new features in Windows Mobile 6.1 including new security features, how to package applications, and procedures for deploying applications onto the MC31XX. Appl...

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5 - 2 MC31XX Series Mobile Computer Integrator Guide certificate, they are assured that the package is authentic and that it was created by Motorola. By enforcing the use of digital signatures, users can also prevent malicious applications from exec...

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Application Deployment for Windows Mobile 5 - 3 Installing Certificates Use XML provisioning to query and delete certificates from certificate stores. To add a new certificate the Privileged Execution Trust Certificate Store, use the following sampl...

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5 - 4 MC31XX Series Mobile Computer Integrator Guide may not work properly. Refer to the Windows Mobile Version 6 Help file for finding information on Remote API security policies. XML Provisioning To configure the settings on an MC31XX, use XML pro...

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Application Deployment for Windows Mobile 5 - 5 RegMerge RegMerge.dll is a built-in driver that allows updating the registry during a clean boot. RegMerge runs very early in the boot process and looks for registry files (.reg files) in certain Flash...

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5 - 6 MC31XX Series Mobile Computer Integrator Guide SampleCpy.xml <wap-provisioningdoc> <characteristic type= “FileOperation”> <characteristic type= “\Windows” translation= “filesystem”> <characteristic type= “Make...

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Application Deployment for Windows Mobile 5 - 7 EMDK for C To download and install the EMDK for C: 1. Download the EMDK from the Support Central web site, http://www.motorola.com/enterprisemobility/support. a. Select Mobile Computers. The Mobile Comp...

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5 - 8 MC31XX Series Mobile Computer Integrator Guide Volatile File Storage (Cache Disk) Windows Mobile 6.1 memory architecture uses persistent storage for all files, registry settings, and database objects to ensure data is retained even after a pow...

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Application Deployment for Windows Mobile 5 - 9 Copying Files from a Host Computer To copy files from a host computer to the MC31XX: 1. Ensure that ActiveSync is installed on the host computer and that a partnership was created. For more information...

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5 - 10 MC31XX Series Mobile Computer Integrator Guide Figure 5-3 Application Folder Contents 6. Use Explorer to locate the host computer directory that contains the file to download. Tap that directory in the left pane to display its contents in...

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Application Deployment for Windows Mobile 5 - 11 2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions. 3. Tap the file, such as a .xip or .exe fil...

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5 - 12 MC31XX Series Mobile Computer Integrator Guide 6. Replace the battery and battery door. 7. Connect the MC31XX to AC power. See Chapter 2, Accessories. 8. Simultaneously press the Power button and the 1 and 9 keys. 9. Immediately, as soon as th...