Crestron CHV-TSTATEX Operations & Installation Manual

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Summary of Contents:

[Page 1] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Operations & Installation Guide ...

[Page 2] Crestron CHV-TSTATEX

This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Crestron, the Crestron logo, 3-Series Control System, Crestron Tool...

[Page 3] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Contents infiNET EX™ Thermostat: CHV-TSTATEX 1 Introduction ...............................................................................................................................1 Featu...

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[Page 5] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat infiNET EX™ Thermostat: CHV-TSTATEX infiNET EX™ Thermostat: CHV-TSTATEX Introduction Introduction The CHV-TSTATEX is a wireless thermostat featuring infiNET EX™ technology. The CHV-TSTAT...

[Page 6] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX Heat/Cool Thermostat The CHV-TSTATEX is designed for heating and cooling control of baseboard, forced air, heat pump and dual-fuel heat pump HVAC systems. The large backlit LCD display provides a c...

[Page 7] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Specifications Specifications for the CHV-TSTATEX are listed in the following table. CHV-TSTATEX Specifications SPECIFICATION DETAILS Wireless RF Transceiver 2-way RF, 2.4 GHz ISM Channels 11-...

[Page 8] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX CHV-TSTATEX Specifications (Continued) SPECIFICATION DETAILS Default RFID 01 Minimum 2-Series Control System Update File 1, 2 Version 4.001.1012 or later Minimum 3-Series Control System Update ...

[Page 9] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Physical Description This section provides information on the connections, controls and indicators available on your CHV-TSTATEX. CHV-TSTATEX Physical View CHV-TSTATEX Overall Dimensions (Front ...

[Page 10] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX CHV-TSTATEX Overall Dimensions (Rear View) CHV-TSTATEX (Connection View, front with cover removed) 6 7 Connectors, Controls & Indicators # CONNECTORS, CONTROLS & INDICATORS DESCRIPTI...

[Page 11] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Connectors, Controls & Indicators (Continued) # CONNECTORS, CONTROLS & INDICATORS DESCRIPTION 4 Lowers the setpoint. 5 LCD DISPLAY Displays ambient temperature, set point, system m...

[Page 12] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX Setup Identity Code Every CHV-TSTATEX communicating via RF with a Crestron control system through a CEN-RFGW-EX wireless gateway requires a unique RF ID. The RF ID is a two-digit hexadecimal numbe...

[Page 13] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat CAUTION: Excess wire pinched between the CHV-TSTATEX and electrical box could cause a short circuit. Make sure that all excess wire is completely inside the electrical box and not between the box a...

[Page 14] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX DIP Switch Setup The following describes the DIP switch settings. 1. Install two AA batteries (supplied) in the battery compartment. 2. Locate the DIP switches inside the unit and configure the f...

[Page 15] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat NOTE: Steal Power mode may cause problems with some types of HVAC systems, such as indicating a false heat or cool call. If this occurs, do not use Steal Power mode. If the thermostat will be wir...

[Page 16] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX NOTE: 24 Volt power is returned through the RH connector. Refer to wiring diagrams on the following pages. NOTE: Most heat pump systems use O for changeover. B is provided for the systems that do...

[Page 17] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat NOTE: To run fan during heat calls, be sure to enable the DIP switches. Refer to “DIP Switch Setup” which starts on page 10 for details. NOTE: A jumper wire must be placed between RC and RH if...

[Page 18] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX CHV-TSTATEX in Heat-Cool Application with Separate Systems RS2 RS1 RSR RSR W2 RH B O G Y2 Y/Y1 RC 24C Transformer R C Cooling R G R W C Transformer C Cooling R Y Compressor Relay Optional, for power ...

[Page 19] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat CHV-TSTATEX in Heat Pump System Application with Integrated Controller RS2 RS1 RSR RSR W2 W/W1 RH B O G Y2 Y/Y1 RC 24C G R C Transformer R C Y Compressor Relay Optional, for power Fan Relay E-U-W AUX...

[Page 20] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX NOTE: If the system requires a fan, set the top dip switch in the right bank to “on”. CHV-TSTATEX Sensor Wiring CHV-RSS CHV-RTS RS2 RS 1 RS R RS R W2 RH B O G Y2 Y/Y1 RC 24C W/W1 16 • inf...

[Page 21] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Basic Setup Basic Thermostat Setup The following describes the most common setup requirements. For full details on all setup options, refer to “Advanced Setup” which starts on page 19. Place t...

[Page 22] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX NOTE: The acquire process can take up to 15 seconds. The acquire process cannot be aborted. NOTE: “E1” indicates that search time has expired and no gateway was found. “E1” indicates the ...

[Page 23] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Advanced Setup Setup Mode After the CHV-TSTATEX is installed, it is necessary to set it up for a particular heating/cooling system. Please note that some of the setup parameters listed below will ...

[Page 24] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX NOTE: While in Setup mode, a period of one minute with no button activity will cause the CHV-TSTATEX to revert to standard operation, unless a function (such as an infiNET EX acquire) is executing....

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Crestron CHV-TSTATEX infiNET EX™ Thermostat Setup Mode Parameters/Functions (Continued) PARAMETER/ FUNCTION CODE VALID VALUES DEFAULT VALUE NOTES Aux-Heat Balance Point (will only appear for Heat pump type systems) Ab 16 to 90 (fo...

[Page 26] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX Setup Mode Parameters/Functions (Continued) PARAMETER/ FUNCTION CODE VALID VALUES DEFAULT VALUE NOTES Unacquire Gateway UA Not started (--) In progress (flashing --) Finished, success (0...

[Page 27] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Operation System Mode The MODE button on the CHV-TSTATEX will cycle the unit through all available system modes in the following order: Off, Heat, Emergency Heat (for heat pump and dual-fuel syste...

[Page 28] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX indicates which setpoint will be adjusted by subsequent presses of the or buttons. To adjust or view the alternate setpoint, press the MODE button while the icon is flashing. This will cause the ...

[Page 29] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Setpoints The setpoint is the user selectable temperature you want the system to maintain. The and buttons will change the current setpoint by one degree F or C (if Temperature Scale is set to ...

[Page 30] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX Remote Operation As an infiNET EX device, the CHV-TSTATEX can be controlled remotely via a Crestron control system. Most often, control of the thermostat will be achieved via a touch screen or Web-...

[Page 31] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat LCD Display Elements # LCD DISPLAY ELEMENT DESCRIPTION 1 Large seven-segment digits Indicates current ambient temperature 1, 2 . In Setup mode, indicates current setup parameter/function. Di...

[Page 32] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a ...

[Page 33] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Programming with SIMPL Windows NOTE: While SIMPL Windows can be used to program the CHV-TSTATEX, it is recommended to use SystemBuilder for configuring a system. SIMPL Windows is Crestron’s prem...

[Page 34] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX C2Net Device, Slot 8 2. If additional CHV-TSTATEX devices are to be added, repeat step 1b for each device. Each CHV-TSTATEX is assigned a different RF ID number as it is added. 3. If necessary...

[Page 35] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However...

[Page 36] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX Upgrade CHV-TSTATEX firmware via Crestron Toolbox. 1. Establish communications with the CHV-TSTATEX and display the “System Info” window. 2. Select Functions | Firmware… to upgrade the CHV-...

[Page 37] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service repres...

[Page 38] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX CHV-TSTATEX Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Using the 24V position prevents power steal operation and will cause a device to run on battery alone if no ...

[Page 39] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat CHV-TSTATEX Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Steal power function may be causing problems with HVAC system. Change Power DIP Switch to 24VAC and ensur...

[Page 40] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX Appendix: About Heat Pumps A heat pump extracts available heat from one area and transfers it to another. Even cold air contains some heat and heat pumps can extract heat from the outside air on a ...

[Page 41] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Glossary Anticipators Used to anticipate the drop or rise in temperature and energize the appropriate system before reaching the set point. Anticipators affect how tightly the setpoint temperature...

[Page 42] Crestron CHV-TSTATEX

infiNET EX™ Thermostat Crestron CHV-TSTATEX Humidity The total amount of moisture in air. Relative humidity (RH) is the amount of moisture in air, relative to its total capability based upon its temperature (dew point). Moisture will condens...

[Page 43] Crestron CHV-TSTATEX

Crestron CHV-TSTATEX infiNET EX™ Thermostat Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty se...

[Page 44] Crestron CHV-TSTATEX

Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6989A 15 Volvo Drive Rockleigh, NJ 07647 (2027560) Tel: 888.CRESTRON 08.11 Fax: 201.767.7576 Specifications subject to www.crestron.com change without not...