Rheem 265 series Owner's Manual

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[Page 1] Rheem 265 series

This water heater must be installed and serviced by a qualified person. Please leave this guide with the householder. Owner’s Guide and Installation Instructions Gas Domestic Outdoor Water Heater 350, 354 series 265, 295 models ...

[Page 2] Rheem 265 series

PATENTS This water heater may be protected by one or more patents or registered designs in the name of Rheem Australia Pty Ltd. TRADEMARKS ® Registered trademark of Rheem Australia Pty Ltd. TM Trademark of Rheem Australia Pty Ltd. Note: E...

[Page 3] Rheem 265 series

3 CONTENTS HOUSEHOLDER – We recommend you read pages 4 to 21. The other pages are intended for the installer but may be of interest. About Your Water Heater ............................................................ 4 Regular Ca...

[Page 4] Rheem 265 series

4 ABOUT YOUR WATER HEATER WATER HEATER APPLICATION This water heater is designed for use in a single family domestic dwelling for the purpose of heating potable water. Its use in an application other than this may shorten its life. MODEL ...

[Page 5] Rheem 265 series

ABOUT YOUR WATER HEATER 5 HOTTER WATER INCREASES THE RISK OF SCALD INJURY This water heater can deliver water at temperatures which can cause scalding. Check the water temperature before use, such as when entering a shower or filling a bath or...

[Page 6] Rheem 265 series

ABOUT YOUR WATER HEATER 6 WARNING This water heater is only intended to be operated by persons who have the experience or the knowledge and the capabilities to do so. This water heater is not intended to be operated by person...

[Page 7] Rheem 265 series

ABOUT YOUR WATER HEATER 7 MAINS PRESSURE The water heater is designed to operate at mains pressure by connecting directly to the mains water supply. If the mains supply pressure in your area exceeds that shown on page 24, a pressure...

[Page 8] Rheem 265 series

ABOUT YOUR WATER HEATER 8 HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY? Installation requirements are shown on pages 22 to 29. The water heater must be installed: by a qualified person, and in accordance with the installation in...

[Page 9] Rheem 265 series

9 REGULAR CARE ANNUAL SERVICE For safe and efficient operation, it is recommended an annual service be conducted on the water heater. Warning: Servicing of a water heater must only be carried out by qualified personnel. Phone ...

[Page 10] Rheem 265 series

REGULAR CARE 10 MAJOR FIVE YEAR SERVICE It is recommended a major five year service be conducted on the water heater. Warning: Servicing of a water heater must only be carried out by qualified personnel. Phone Rheem Service or their nearest A...

[Page 11] Rheem 265 series

REGULAR CARE 11 MINOR SIX MONTH MAINTENANCE It is recommended minor maintenance be performed every six months by the dwelling occupant. The minor maintenance includes: Operate the easing lever on the temperature pressure relief valve. It is...

[Page 12] Rheem 265 series

REGULAR CARE 12 TEMPERATURE PRESSURE RELIEF VALVE This valve is near the top of the water heater and is essential for its safe operation. It is possible for the valve to release a little water through the drain line during each heatin...

[Page 13] Rheem 265 series

REGULAR CARE 13 TEMPERATURE LIMITING VALVE A RheemPlus water heater is fitted with a temperature limiting valve at the hot water outlet. The valve is set to deliver water not exceeding 50°C. The valve should be checked for performance every t...

[Page 14] Rheem 265 series

14 WATER SUPPLIES This water heater must be installed in accordance with this advice to be covered by the Rheem warranty. This water heater is manufactured to suit the water conditions of most public reticulated water supplies. However, th...

[Page 15] Rheem 265 series

WATER SUPPLIES 15 CONDUCTIVITY - µS/cm TOTAL DISSOLVED SOLIDS & CONDUCTIVITY (vitreous enamel lined water heater cylinder) 40 150 400 600 TOTAL DISSOLVED SOLIDS (TDS) - mg/L ANODE SELECTION warranty applies to a vitreous enamel lined water ...

[Page 16] Rheem 265 series

WATER SUPPLIES 16 SATURATION INDEX The saturation index (SI) is used as a measure of the water‟s corrosive or scaling properties. In a corrosive water supply, the water can attack copper parts and cause them to fail. In a sca...

[Page 17] Rheem 265 series

WATER SUPPLIES 17 CHANGE OF WATER SUPPLY The changing or alternating from one water supply to another can have a detrimental effect on the operation and / or life expectation of a water heater cylinder and a temperature press...

[Page 18] Rheem 265 series

18 SAVE A SERVICE CALL Check the items below before making a service call. You will be charged for attending to any condition or fault that is not related to manufacture or failure of a part. NOT ENOUGH HOT WATER (OR NO HOT WATER) Are y...

[Page 19] Rheem 265 series

SAVE A SERVICE CALL 19 WATER NOT HOT ENOUGH You may find that due to heavy hot water usage the water temperature may be lower than normally expected. WATER TEMPERATURE TOO HIGH A RheemPlus water heater is fitted with a temperature li...

[Page 20] Rheem 265 series

SAVE A SERVICE CALL 20 CAN’T LIGHT THE PILOT FLAME Is there gas to the water heater? Check the gas isolation valve on the gas supply line is open. Is there a normal gas supply to the rest of the premises? Try lighting another gas...

[Page 21] Rheem 265 series

SAVE A SERVICE CALL 21 HIGHER THAN EXPECTED GAS BILLS Should you at any time, feel your gas account is higher than expected, we suggest you check the following points: Is the relief valve running excessively? Refer to “Temper...

[Page 22] Rheem 265 series

22 INSTALLATION THIS WATER HEATER IS FOR OUTDOOR INSTALLATION ONLY. THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING. Check the water heater is suitable for the gas type available (refer to the rating label on the water heater). INSTALL...

[Page 23] Rheem 265 series

INSTALLATION 23 WATER HEATER LOCATION The water heater should be installed close to the most frequently used outlet and its position chosen with safety and service in mind. Make sure people (particularly children) will not touch t...

[Page 24] Rheem 265 series

INSTALLATION 24 The water heater must be located to ensure that the location of the flue terminal complies with the requirements of AS 5601 or AS/NZS 5601.1, as applicable under local regulations. As a guide the following requireme...

[Page 25] Rheem 265 series

INSTALLATION 25 TANK WATER SUPPLY If the water heater is supplied with water from a tank supply and a pressure pump system is not installed, then the bottom of the supply tank must be at least 1 m above the highest point of the hot wat...

[Page 26] Rheem 265 series

INSTALLATION 26 Where a temperature limiting device is installed adjacent to the water heater, the cold water line to the temperature limiting device can be branched off the cold water line either before or after the isolation valve, pressure lim...

[Page 27] Rheem 265 series

INSTALLATION 27 CIRCULATED HOT WATER FLOW AND RETURN SYSTEM A RheemPlus water heater cannot be installed as part of a circulated hot water flow and return system in a building. If a Rheem water heater is to be installed as part of a circulated...

[Page 28] Rheem 265 series

INSTALLATION 28 REDUCING HEAT LOSSES The cold water line to and the hot water line from the water heater must be insulated in accordance with the requirements of AS/NZS 3500.4. The insulation must be weatherproof and UV resistan...

[Page 29] Rheem 265 series

INSTALLATION 29 TYPICAL INSTALLATION – OUTDOOR LOCATION Gas Details Hourly Gas Consumption (MJ) Min. Gas Pressure (kPa) Test Point Gas Pressure (kPa) Max. Gas Pressure (kPa) 265, 295 265, 295 265, 295 265, 295 ...

[Page 30] Rheem 265 series

INSTALLATION 30 DIMENSIONS AND TECHNICAL DATA Rheemglas RheemPlus Model Rheemglas RheemPlus 350 265 354 265 350 295 354 295 Storage capacity litres 130 160 Hourly recovery (natural gas @ 45�...

[Page 31] Rheem 265 series

31 CONNECTIONS – PLUMBING All plumbing work must be carried out by a qualified person and in compliance with the Standard AS/NZS 3500.4 and all local codes and regulatory authority requirements. All gas work must be carried out by a qual...

[Page 32] Rheem 265 series

CONNECTIONS – PLUMBING 32 PIPE SIZES To achieve true mains pressure operation, the cold water line to the water heater should be the same size or bigger than the hot water line from the water heater. The pipe sizing for hot wate...

[Page 33] Rheem 265 series

CONNECTIONS – PLUMBING 33 RELIEF VALVE DRAIN DN15 copper drain lines must be fitted to the temperature pressure relief valve and expansion control valve (if one is installed) to carry the discharge clear of the water heater. Connect the d...

[Page 34] Rheem 265 series

CONNECTIONS – PLUMBING 34 CONDENSATE DRAIN This high efficiency model has a condensate discharge outlet marked „condensate drain‟ on the lower left hand side of the water heater. A drain line is recommended to be fitted to th...

[Page 35] Rheem 265 series

35 COMMISSIONING TO FILL AND TURN ON THE WATER HEATER The gas pilot or burner must not be lit until the water heater is filled with water. Open all of the hot water taps in the house (don‟t forget the shower). Open the cold water isol...

[Page 36] Rheem 265 series

COMMISSIONING 36 TO TURN OFF THE WATER HEATER If it is necessary to turn off the water heater on completion of the installation, such as on a building site or where the premises is vacant, then: Shut down the gas control (refer to “Close Dow...

[Page 37] Rheem 265 series

COMMISSIONING 37 Using a thermometer, measure the temperature of the water from the tap, until the temperature stops increasing. If the water temperature is below 50°C the maximum outlet temperature of the water heater can be adjusted upwards...

[Page 38] Rheem 265 series

38 LIGHTING THE WATER HEATER FOR YOUR SAFETY READ BEFORE LIGHTING Warning: This gas water heater is designed to operate reliably and safely as long as the operating instructions are followed exactly. You must comply with these ligh...

[Page 39] Rheem 265 series

LIGHTING THE WATER HEATER 39 LIGHTING INSTRUCTIONS Using the gas control light the water heater as follows: 1. Stop, read the safety information on page 38. 2. Remove the access cover. 3. Turn the gas control knob fully clockwise to the “�...

[Page 40] Rheem 265 series

LIGHTING THE WATER HEATER 40 TEST THE WATER HEATER AFTER INSTALLATION The operation of the water heater must be thoroughly checked by the installer. The burner flame must light smoothly and quickly from the pilot flame, and must ...

[Page 41] Rheem 265 series

41 DRAINING THE WATER HEATER Warning: Exercise care, as water discharged from the water heater may be of a very high temperature. To drain the water heater: Turn off the water heater (refer to “To Turn Off The Water Heat...

[Page 42] Rheem 265 series

42 RHEEM GAS DOMESTIC MAINS PRESSURE WATER HEATER WARRANTY - AUSTRALIA ONLY GAS WATER HEATER 350, 354 SERIES 265, 295 MODELS 1. THE RHEEM WARRANTY – GENERAL 1.1 This warranty is given by Rheem Australia Pty Limited ABN 21 098 823 511 ...

[Page 43] Rheem 265 series

RHEEM GAS DOMESTIC MAINS PRESSURE WATER HEATER WARRANTY - AUSTRALIA ONLY 43 c) Installation not in accordance with the Owner’s Guide and Installation Instructions or with relevant statutory and local requirements in the State or Te...

[Page 44] Rheem 265 series

RHEEM GAS DOMESTIC MAINS PRESSURE WATER HEATER WARRANTY - AUSTRALIA ONLY Revision Date: 2013 October 122157F 44 GAS WATER HEATER 350, 354 SERIES 265, 295 MODELS 4. ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY 4.1 To be entitled to make...