Permobil C500 Owner's Manual

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Summary of Contents:

[Page 1] Permobil C500

Permobil C500 OWNER`S MANUAL US Permobil C500 Power Wheelchair ...

[Page 2] Permobil C500

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[Page 3] Permobil C500

How to contact Permobil Head Office of the Permobil group Permobil Inc. USA 6961 Eastgate Blvd. Lebanon, TN 37090 USA Email: [email protected] Phone: 800-736-0925 Fax: 800-231-3256 Permobil AB Box 120, 861 23 Timrå, Sweden Tel: +46 60 59 59 00...

[Page 4] Permobil C500

Permobil C500 Power Wheelchair Produced and published by Permobil AB, Sweden Edition: 5, 2008-08 Order no. 205209-US-0 ...

[Page 5] Permobil C500

Owner´s Manual Permobil C500 Contents 5 Important Information about the Owner’s Manual......................................................................6 Technical Support ..........................................................................

[Page 6] Permobil C500

Owner´s Manual Permobil C500 6 Important Information about this Owner’s Manual Important Information about this Owner’s Manual We congratulate you on your choice of power wheelchair. Our goal is for you to continue to feel satisfied with your ch...

[Page 7] Permobil C500

Owner´s Manual Permobil C500 7 Important Information about this Owner’s Manual A warranty registration card is attached to each new wheelchair. The Permobil Inc. Product Warranty Information sets forth the conditions of the warranty. Contact your ...

[Page 8] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 8 Safety Instructions - General An electric wheelchair is a motorized vehicle and special care must therefore be taken when it is used. Please read and follow all instructions and warnings in this man...

[Page 9] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 9 Safety Instructions - General Your wheelchair was configured specifically for your needs as prescribed by your healthcare provider. Consult your healthcare provider before changing the seat position...

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Owner´s Manual Permobil C500 Safety Instructions 10 Safety Instructions Operation Do not let children drive the wheelchair without supervision. Do not drive the wheelchair on public streets or roadways. Obey all local pedestrian rules and be aware t...

[Page 11] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 11 Safety Instructions Prior to Riding In some instances, including where certain medical conditions exist, users should practice operating their wheelchair under the supervision of an assis- tant who...

[Page 12] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 12 Safety Instructions Operation - Inclines When driving downhill, select the slowest speed and proceed with caution. Driving down an incline in a front wheel drive wheelchair can shift the user’s c...

[Page 13] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 13 Safety Instructions Operation - Inclines Do not drive the wheelchair where the sideways gradient is more than indicated in the technical specifications section of the manual. There is a risk of tip...

[Page 14] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 14 Safety Instructions Operation - Turning Turning your wheelchair at high speeds can create the possibility of the wheel- chair tipping and personal injury. The possibility of tipping can be increase...

[Page 15] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 15 Safety Instructions Driving on a Loose or Soft Surface When the wheelchair is set to its lowest speed and the batteries are not fully charged, driving on certain surfaces, for example gravel, sand...

[Page 16] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 16 Safety Instructions Driving with Seat Lift/Seat Tilt/Backrest Recline Be careful in making sure that nothing gets stuck between the chassis and the seat when the seat lift/seat tilt is operated. Op...

[Page 17] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 17 Positioning Belt Permobil positioning belts are designed to position the user only and will not protect you in an accident. You may even receive further injury from the belts. Support Wheels If you...

[Page 18] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 18 Passengers The wheelchair is not intended to transport passengers, regardless of the age of the passenger. The Maximum User Weight stated in the Owner's Manual for your seating includes the us...

[Page 19] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 19 Transport The wheelchair must be transported in or with transport solutions that have been approved for this purpose. Check that the wheelchair is properly secured and that the wheel locks are not ...

[Page 20] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 20 Maintenance and Service Carry out only the service and maintenance which are stated in the Owner’s Manual. All other service and maintenance must be performed by a qualified service technician au...

[Page 21] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 21 Safety Circuits Permobil products are equipped with safety circuits. Inhibit circuits prevent the wheelchair from driving under certain conditions. Speed reduction circuits limit the wheelchair’s...

[Page 22] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 22 Safety Instructions Changing Tires Avoid the use of sharp-edged tools when working with tires. If the wheel bolt is removed for tire service, replace it with a new, unused part from Permobil and ti...

[Page 23] Permobil C500

Owner´s Manual Permobil C500 Safety Instructions 23 Safety Instructions Recycling of Batteries Used or broken drive batteries should be taken care of in an environmentally correct manner in accordance with locally applicable recycling directions. EM...

[Page 24] Permobil C500

Owner´s Manual Permobil C500 Design and Function 24 Design and Function General The Permobil C500 is a power wheelchair for outdoor and indoor driving intended for persons with functional impairments. The wheelchair consists of a chassis and a seat....

[Page 25] Permobil C500

Owner´s Manual Permobil C500 Design and Function 25 Electric Motor Driving Gear Shock Absorber Seat The Permobil C500 can be combined with different seat models, which are sup- plied with separate operating instructions. Driving The wheelchair has ...

[Page 26] Permobil C500

Owner´s Manual Permobil C500 Design and Function 26 Seat Lift The Permobil C500 can be fitted with an electrically controlled seat height adjuster. An actuator device which is controlled from the maneuvering panel makes it possible to raise the seat...

[Page 27] Permobil C500

Owner´s Manual Permobil C500 Design and Function 27 Wheels The front wheels have pneumatic tires and the rear wheels can have either pneumatic or solid rubber tires. Lights and Reflectors In the standard version the wheelchair is equipped with refle...

[Page 28] Permobil C500

Owner´s Manual Permobil C500 Design and Function 28 Electrical system Circuit Breaker Permobil C500 is equipped with a 63A (C500) or 80A (C500s) automatic Circuit Breaker, which can be reset after having been triggered. It also functions as a batter...

[Page 29] Permobil C500

Owner´s Manual Permobil C500 Design and Function 2929 Electrical System Battteries The wheelchair's two batteries are located under the rear end of the chassis cover. Both of the batteries are easily accessible for maintenance and battery repla...

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Owner´s Manual Permobil C500 Design and Function 30 Control Panel Pilot+ The Control Panel consists of a joystick, function buttons and indicator lights. Your wheelchair may also be equipped with an extra Seat Control Panel in addition to the contro...

[Page 31] Permobil C500

Owner´s Manual Permobil C500 Design and Function 31 Function Buttons/Indicator Lights On the control panel there are a total of 7 function buttons and a total of 3 indi- cator lights. Function Buttons Power Switch, on/off Warning Light Left Turn In...

[Page 32] Permobil C500

Owner´s Manual Permobil C500 Design and Function 3232 Button to power up and power down the wheelchair. This button must have been pressed for the chair to operate. Power Switch, On/Off Overview Panel Display Activates the speed indicator and electr...

[Page 33] Permobil C500

Owner´s Manual Permobil C500 Design and Function 33 Press the switch to turn on the lights of the wheelchair. Lights (option) drive your wheelchair. Like the fuel gauge in a car, it is not completely accurate, but will help you avoid run- ning out o...

[Page 34] Permobil C500

Owner´s Manual Permobil C500 Design and Function 34 Panel Outlet with Security Key Locking/Unlocking the Wheelchair Wheelchairs with Pilot+ control system are equipped with a security key which can be used to lock the wheelchair to prevent unauthori...

[Page 35] Permobil C500

Owner´s Manual Permobil C500 Design and Function 35 Joystick The primary function of the joystick is to control the speed and direction of the wheelchair. The further you push the joystick from the center position, the faster the wheelchair will mov...

[Page 36] Permobil C500

Owner´s Manual Permobil C500 Design and Function 3636 Seat Control Panel With this panel, the wheelchair’s electrical seat functions are controlled. NOTE! The number of available functions and their position on the panel, can vary depending on how...

[Page 37] Permobil C500

Owner´s Manual Permobil C500 Design and Function 3737 Leverman (Joystick Manager) With the help of Leverman, you can set the maximum speed of the wheelchair and also control the electric seat functions. Speed Selector Press MODE button once. The sp...

[Page 38] Permobil C500

Owner´s Manual Permobil C500 Design and Function 38 Control Panel R-Net The Control Panel consists of a joystick, function buttons and an LCD Screen. At the back of the panel you also find the Charger Socket and two Jack Sockets. Your wheelchair may...

[Page 39] Permobil C500

Owner´s Manual Permobil C500 Design and Function 39 Charger Socket This socket should only be used for charging or locking the wheelchair. Do not connect any type of programming cable into this socket This socket should not be used as a power supply...

[Page 40] Permobil C500

Owner´s Manual Permobil C500 Design and Function 40 Locking the Control System The Control System can be locked in one of two ways. Either using a button sequence on the keypad or with a physical Key. How the Control system is locked depends on how ...

[Page 41] Permobil C500

Owner´s Manual Permobil C500 Design and Function 41 To unlock the wheelchair: • Insert and remove a PGDT supplied key into the Charger Socket. • The wheelchair is now unlocked. Key Locking To lock the wheelchair with a key lock: • Insert and r...

[Page 42] Permobil C500

Owner´s Manual Permobil C500 Design and Function 42 On/Off Button Mode Button Horn Button Profile Button Speed Buttons Decrease / Increase Lights Button & LED Hazard Button & LED Right Indicator Button & LED Left Indicator Button & ...

[Page 43] Permobil C500

Owner´s Manual Permobil C500 Design and Function 43 Speed Increase Button This button increases the maximum speed setting. Depending on the way the control system has been programmed a momentary screen may be displayed when the button is pressed. Mo...

[Page 44] Permobil C500

Owner´s Manual Permobil C500 Design and Function 44 Jack Sockets External On/Off Switch Jack This allows the user to turn the control system on and off using an external device, such as a buddy button. External Profile Switch Jack (If profiles progr...

[Page 45] Permobil C500

Owner´s Manual Permobil C500 Design and Function 45 LCD Screen The status of the control system can be understood by observing the LCD screen. The control system is on when the screen is backlit. Screen Symbols The Drive screen for the R-net has com...

[Page 46] Permobil C500

Owner´s Manual Permobil C500 Design and Function 46 Speed Indicator This displays the current speed setting. The speed setting is adjusted using the Speed Buttons. Current Profile The Profile Number describes wich Profile the con- trol system is cur...

[Page 47] Permobil C500

Owner´s Manual Permobil C500 Design and Function 47 Fault The control system can detect a wide variety of errors. When the system has detected an error that is not severe enough to cause the system to trip, then this symbol will be displayed. Motor ...

[Page 48] Permobil C500

Owner´s Manual Permobil C500 Handling 48 Handling General The Wheelchair is designed for indoor and outdoor use. When driving indoors, you must observe care when driving in, for example, narrow passageways, when pass- ing through doors and entries a...

[Page 49] Permobil C500

Owner´s Manual Permobil C500 Handling 49 Driving Technique The control system interprets your joystick movements and produces appropriate movements of your wheelchair. You will need very little concentration to control the wheelchair, which is espec...

[Page 50] Permobil C500

Owner´s Manual Permobil C500 Handling 50 Driving Rules Support Wheels Your wheelchair can be equipped with support wheels mounted at the front to minimize the risk of the wheelchair tipping over forward when passing obstacles and the like. If your w...

[Page 51] Permobil C500

Owner´s Manual Permobil C500 Handling 51 Driving over Obstacles Do not drive the wheelchair over obstacles of a height greater than 3 inches. Driving over tall edges increases the risk of tipping over as well as the risk of damage to the wheelchair....

[Page 52] Permobil C500

Owner´s Manual Permobil C500 Handling 52 Driving on Downhill Slopes Driving on downhill slopes must always be done at a low speed and with great care. Avoid rapid braking, abrupt avoidance maneuvers and never maintain a speed higher than that at whi...

[Page 53] Permobil C500

Owner´s Manual Permobil C500 Handling 53 Driving on Uphill Slopes Driving on uphill slopes must always be performed with great care. Avoid abrupt avoidance maneuvers and never maintain a speed higher than that at which you can maneuver the wheelchai...

[Page 54] Permobil C500

Owner´s Manual Permobil C500 Handling 54 Driving with Sideways Slopes Driving with a sideways slope must always be performed with great care. Avoid abrupt avoidance maneuvers and never maintain a speed higher than that at which you can maneuver the ...

[Page 55] Permobil C500

Owner´s Manual Permobil C500 Handling 55 Manual Handling of the Magnetic Wheel Locks The magnetic wheel locks can be released to make it possible to move the wheel- chair manually. The wheel lock lever is located at the front of the right wheel cove...

[Page 56] Permobil C500

Owner´s Manual Permobil C500 Handling 56 Observe care in the use of metallic objects when working with batteries. A short-circuit can easily cause an explosion. Always use safety gloves and protective eye-glasses. Only chargers with a max 10 A charg...

[Page 57] Permobil C500

Owner´s Manual Permobil C500 Handling 57 Charging 1. Loosen the charging sockets round rubber protection and connect the charger plug into the battery charging socket up on the right side at the rear end of the chassis cover. 2. Connect the charge...

[Page 58] Permobil C500

Owner´s Manual Permobil C500 Transport 58 Front Fastening Brackets Sticker Rear Fastening Brackets Transport The wheelchair must only be transported in a vehicle that is approved for such purposes. Check that the wheelchair is properly fastened and ...

[Page 59] Permobil C500

Owner´s Manual Permobil C500 Transport 59 Use Prohibited in Motor Vehicles Currently, the Department of Transportation has not approved any tie-down or restraint system in a moving vehicle of any type to transport a person while seated in a wheelcha...

[Page 60] Permobil C500

Owner´s Manual Permobil C500 Transport 60 General Advice for Air transport Please refer to the Air Carrier Access Act at 49 USC § 41705 and accompanying regulations at 14 CFR Part 382 for specific guidelines and regulations pertaining to transporti...

[Page 61] Permobil C500

Owner´s Manual Permobil C500 Transport 61 General Advice for Air transport 3. Preventing Damages The electronic components, as well as other critical parts, in your wheelchair are highly sophisticated and fragile and care must be taken to protect th...

[Page 62] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 62 Maintenance and Repairs To ensure that your wheelchair works well, you must inspect, maintain, and obtain routine service on it regularly. Every wheelchair is subject to wear and tear between t...

[Page 63] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 63 General Batteries/Storage • Note that a battery drains on its own and a discharged battery can freeze and burst when it is cold. If the wheelchair must be stored without being used for a lo...

[Page 64] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 64 Finishes Care and Maintenance With regular care and maintenance, your Permobil will provide years of superior performance and satisfaction. To maintain the finish quality of your wheelchair, p...

[Page 65] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 65 Filling Valve, front wheel Filling Valve, rear wheel Wheels Check at regular intervals that the wheelchair's tires have the prescribed tire pres- sure. An incorrect tire pressure can cause...

[Page 66] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 66 Replacement of Front Tire inner tube 1. Put the wheelchair up on blocks so that the wheel is free and then let the air out of it. 2. Force the tire off the rim. 3. Replace the broken inner tub...

[Page 67] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 67 Wheel Lock Release Check regularly, approx. once per month, the functionality of the wheel lock release and lever safety catch. It must not be possible to drive the wheelchair when the wheel lo...

[Page 68] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 68 Changing the Batteries (Also see Stickers inside the Battery Covers.) Observe care in the use of metallic objects when working with batteries. A short-circuit can easily cause an explosion. Alw...

[Page 69] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 69 Changing the Batteries Used or broken drive batteries should be taken care of in an environmentally correct manner in accordance with locally applicable recycling directions.  NOTE 7. Lift t...

[Page 70] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 70 Resetting the Circuit Breaker The circuit breaker also serves as a battery isolator, but is normally referred to as a circuit breaker. Replacement of the circuit breaker is normally not necessa...

[Page 71] Permobil C500

Owner´s Manual Permobil C500 Maintenance and Repairs 71  WARNING Always shut off the Power Supply on the Control Panel before changing the Charging Fuse. The battery charger must not be connected when the Charging Fuse is replaced. A triggered C...

[Page 72] Permobil C500

Owner´s Manual Permobil C500 Technical Specifications 72 Length 49,5” Smallest transportation size = length 37,5”, width 25,5”, height 33” Height 44” Width 25,5” Technical Specifications The specifications given in the following pages ar...

[Page 73] Permobil C500

Electronics ............................C500/C500s PM80/PM100 Control Panel JSM-L 7key Pilot+ Batteries Recommended Battery Type..Group 24, Gel Battery Capacity ....................2x73 Ah Charging Time ........................9 hour Fuses..............

[Page 74] Permobil C500

Owner´s Manual Permobil C500 Technical Specifications 74 Trouble Shooting Guide The troubleshooting guide below describes a number of events that can arise when you use your wheelchair, as well as providing suggestions for solutions. Note that this ...

[Page 75] Permobil C500

Owner´s Manual Permobil C500 Technical Specifications 75 The wheelchair can only Seat lift raised from its Lower the seat lift. be driven with reduced speed. lowest position. See pages 26. Applies for electrical seat lift only. The wheelchair will C...

[Page 76] Permobil C500

Owner´s Manual Permobil C500 Troubleshooting Guide 76 The remedying of errors that are indicated via the battery voltage indicator must be performed by a person with sufficient expertise to be able to perform such in a professional manner. Always co...

[Page 77] Permobil C500

Owner´s Manual Permobil C500 Troubleshooting Guide 77 INDICATOR LIGHTS Light 1 (red) slowly blinking. CAUSE The batteries need charging or there is a bad connection to the batteries. SOLUTION Check the connections to the batteries. If the connectio...

[Page 78] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 78 1. R-net Diagnostics The primary objective of this chapter is to assist service personnel in find- ing the likely area of a detected trip within the whole wheelchair electrical system. It is importan...

[Page 79] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 79 2. Diagnostic Screens 2.1 Current Diagnostic Screen When the control system safety circuits have operated and the control system has been prevented from moving the wheelchair a diagnostics screen wil...

[Page 80] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 80 2.1.4 Example The example screen shown below show the following information: Identified Module: Power Module Trip. Trip Text: Low Battery Trip Code: 2C00 This means the battery needs charging or ther...

[Page 81] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 81 2.2 System Log Screen All trips are stored in the system log, whether they have been resolved or are still active. The system Log stores the Trip Text and the number of occurrences. The trips are sto...

[Page 82] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 82 3. Diagnostic Text Definitions Once a trip text and module have been established use the following definitions to ascertain the possible cause and required corrective procedure. Trip Text Referral Po...

[Page 83] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 83 3.1 Joystick Error The most common cause of this trip is if the joystick is deflected away from cen- ter before and during the time the control system is switched on. The joystick displaced screen wi...

[Page 84] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 84 3.4 Brake Error This occurs when the control system detects a problem in the solenoid brakes or the connections to them. 1505 - M1 Brake Error. 1506 - M2 Brake Error. • Check the solenoid brakes, c...

[Page 85] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 85 3.7 Joystick Calibration Error This occurs when the Joystick Calibration process has not been successful. • Enter OBP and attempt calibration. If the trip is still present after the above has been ...

[Page 86] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 86 3.11 Indicator Lamp Short This occurs when the control system detects a short in either of the Indicator Circuits. 7206 - Left Indicator Short. 720A - Right Indicator Short. • Check the indicators,...

[Page 87] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 87 3.17 Memory Error This is a non specific memory error which could be caused by any of the modules within the system. • Check all cables and connections. • Cycle the power. If the trip is still pr...

[Page 88] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 88 3.19 Bad Cable This occurs when the control system detects a fault in the wiring in the communi- cation cables between any of the modules. • Check all cables and connections for continuity. • If ...

[Page 89] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 89 3.22 System Error This occurs when the system detects a trip which cannot be attributed to a specific module. • Check all cables and connections. • Cycle the power. If the trip is still present ...

[Page 90] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 90 4. Basic Test After a repair has been completed, the following tests should be carried out. These are minimum recommendations, depending on the nature of the original trip then additional tests may b...

[Page 91] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 91 4.2 Brake Test These tests should be carried out on a level floor with at least one meter clear space around the wheelchair. • Switch on the control system. • Check that the screen remains on aft...

[Page 92] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 92 4.5 Lights, Indicators and Hazard Lamps Test If lights are fitted: • Visually check each bulb for correct illumination. • Check each bulb for correct illumination and that the flashrate is 1.5Hz ...

[Page 93] Permobil C500

Owner´s Manual Permobil C500 R-net Diagnostics 93 5. Servicing of Defective Units Excluding specific OEM approved replacement parts (for details of these con- tact Permobil), there are no serviceable parts in the R-net control system. Consequently, ...

[Page 94] Permobil C500

Owner´s Manual Permobil C500 Electromagnetic Interference 94 Electromagnetic Interference (EMI) From Radio Wave Sources Powered wheelchairs and motorized scooters (in this text, both will be referred to as powered wheelchairs) may be susceptible to ...

[Page 95] Permobil C500

Owner´s Manual Permobil C500 Electromagnetic Interference 95 NOTE! Other types of hand-held devices, such as cordless phones, laptop com- puters, AM/FM radios, TV sets, CD players, and casette players, and small appli- ances, such as electric shaver...

[Page 96] Permobil C500

Owner´s Manual Permobil C500 Accessories 96 Accessories We are constantly developing accessories for our wheelchairs. Contact your nearest Permobil retailer for more information about the accessories available for your wheelchair. ...

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Owner´s Manual Permobil C500 Notes 97 ...

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US Order no: 205209-US-0 Order no: 205209-US-0 Permobil C500 ...