Zoom ADSL X6v User Manual

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DRAFT Version ADSL X6v USER GUIDE ...

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Important Safety Measures • To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified phone cord. • Do not use this product near water — for example, in a wet basement or near a sw...

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Table of Contents 3 Contents Contents ............................................................................3 Overview............................................................................6 1. Installation Instructions ...............

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Table of Contents 4 Advanced Features - Controlling the X6v from Your Phone.........................................................................44 Resetting Your X6v....................................................45 5. The X6v and Onl...

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Table of Contents 5 Restoring Factory Settings..........................................108 Backing Up and Restoring Your Configurations..........109 Updating Your Firmware .............................................110 Appendix A..............

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Overview 6 Overview This User Guide provides instructions for setting up your X6v, connecting the X6v to wired and wireless computers on a network, securing your network, setting up Voice over the Internet telephone service, and configuring...

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Chapter 1: Installation Instructions 7 1 Installation Instructions This chapter covers the basic instructions needed to install your X6v and connect to the Internet using a Macintosh®, Linux, or Windows® operating system. Note to Window...

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Chapter 1: Installation Instructions 8 In addition, the package may include: • A splitter to enable you to use a single DSL wall jack for both an Internet connection and for telephone service (certain countries only) • Phone-jack ada...

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Chapter 1: Installation Instructions 9 Installing the X6v ¾ Macintosh and Linux users: please go to page 11. Important! If possible, use a computer that is centrally located in your home or office and that has easy access to an DSL line. ...

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Chapter 1: Installation Instructions 10 2 Close all open programs, including antivirus software or pop- up blockers. 3 Insert the supplied CD into the CD drive of your computer. The CD should start automatically. (If the CD does not start a...

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Chapter 1: Installation Instructions 11 If you are prompted to enter your user name and password, remember that they are case-sensitive: 5 When you complete the installation and setup, click Finish to update your modem and close the Insta...

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Chapter 1: Installation Instructions 12 Installing the Hardware 1 Shut down and power off your computer. (This can be any one of the computers that you plan to use with the X6v . In a typical situation, this would be the computer that is c...

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Chapter 1: Installation Instructions 13 6 Turn the computer on. 7 Plug one end of the supplied phone cord into the modem’s DSL port and the other into the DSL wall jack. The blinking INTERNET light should become steady on. If it does not,...

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Chapter 1: Installation Instructions 14 Establishing Communication Important! Macintosh and Linux users must make sure that the computer’s TCP/IP settings are configured properly BEFORE starting this section. See Macintosh TCP/IP Setting...

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Chapter 1: Installation Instructions 15 If you are not prompted for a User Name and Password, do the following in this order: Recheck all connections; restart the modem and computer; and reset the modem by inserting a paper clip into the Re...

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Chapter 1: Installation Instructions 16 If the X6v finds a 1483 Bridged or 1483 Routed connection, you have the option of using either dynamic or static IP addressing. Depending on your situation, select the appropriate option button: − ...

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Chapter 1: Installation Instructions 17 given this information to you. (Your Username is typically your email address or the characters preceding the @ sign in your email address. This is NOT the same Username and Password that you used ea...

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Chapter 1: Installation Instructions 18  If you selected 1483 Bridged or 1483 Routed, you have the option of using either dynamic or static IP addressing. Depending on your situation, select the appropriate option button: − [MOST US...

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Chapter 1: Installation Instructions 19 Congratulations! You have established communication and your computer is connected to the Internet. If you want to connect other computers to the X6v, continue with Setting Up a Network below. If yo...

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Chapter 1: Installation Instructions 20 1 Shut down and power off the computer you want to connect to the X6v .(This is important because the computer must locate the correct IP address for the modem. This is done when the computer is turne...

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Chapter 1: Installation Instructions 21 Navigator) on each computer and try to connect to a familiar Web address. {There appears to be no discussion of setting up Static IP Addresses on the LAN side of the X6v in this document. There is ...

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Chapter 1: Installation Instructions 22 Universal Plug and Play The X6v supports Universal Plug and Play (UPnP ™ ). This means that other devices plugged into your computer or network (for example, a gaming application, router, or stand-a...

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Chapter 2: Setting Up Your Wireless Network 23 2 Setting Up Your Wireless Network This chapter discusses how to set up a wireless network using computers that have built-in wireless capabilities and/or a wireless adapter. Chapter 3 provide...

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Chapter 2: Setting Up Your Wireless Network 24 utility to configure their device. If this is so, set up your computer’s wireless connection using the instructions on page 28 for Connecting a Wireless-enabled Computer to the X6v. ...

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Chapter 2: Setting Up Your Wireless Network 25 3. Some desktop and notebook computers may need a wireless network adapter installed. This can be a USB adapter, PC Card adapter, or PCI adapter. When you install the adapter, make sure that it ...

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Chapter 2: Setting Up Your Wireless Network 26 computer and the X6v as described in the Troubleshooting Tips on page 125. 3 In the Successfully connected to [desired network] dialog box, you have three options. You can: • Select Save the ...

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Chapter 2: Setting Up Your Wireless Network 27 Connecting a Windows XP Computer with Built-in Wireless Capabilities 1 On your Windows desktop, click the Start button then click Control Panel. 2 Double-click the Network Connections icon. 3 ...

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Chapter 2: Setting Up Your Wireless Network 28 Important! If you want to add security to your network, please see Setting Wireless Security on page 31. Connecting a Wireless-enabled Computer to the X6v 1 Go to the wireless-enabled computer ...

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Chapter 2: Setting Up Your Wireless Network 29 ¾ More than one wireless network may appear in the list. These are other wireless networks that are within range of your network. Your neighbors, for instance, may be within range of your netwo...

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Chapter 2: Setting Up Your Wireless Network 30 Checking Your Settings If you ever need to check your wireless settings, you can do so from the Wireless Setup page. This page is available in the Zoom Configuration Manager by clicking the Wirel...

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Chapter 3: Setting Wireless Security 31 3 Setting Wireless Security When you first set up your X6v wireless network, security is turned off by default. This means that your wireless signal is not encrypted and that anyone with compatible w...

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Chapter 3: Setting Wireless Security 32 ...

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Chapter 3: Setting Wireless Security 33 Setting Up Security Using WPA2 or WPA WPA2 and WPA use a passphrase that you choose and enter on the X6v and other wireless devices on the network (clients) to set up security. To use WPA2 or WPA, al...

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Chapter 3: Setting Wireless Security 34 numbers and letters. The Passphrase is case-sensitive and can be up to 8 characters. 4 Every wireless network client needs to be set individually by entering the Passphrase on all wireless devices on ...

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Chapter 3: Setting Wireless Security 35 2 Check the box marked Passphrase and then choose and enter a Passphrase. You can enter a word or a phrase, or for greater security you can enter a combination of numbers and letters. The Passphrase...

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Chapter 3: Setting Wireless Security 36 4 If any or all of the other wireless devices on the network (clients) are not Zoom devices, you will enter one of the keys shown below the Passphrase on each client. You must enter the same key for e...

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4 Setting Up VoIP Service This chapter covers the setup of the X6v for Internet telephone service, using the X6v’s built-in VoIP capabilities. To complete the installation, you need the following: • An account set up with a VoIP service...

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38 {It’s a little strange to introduce the Configuration Manager here, but someone who installed their X6v using the Wizard, and did not configure wireless security, would not have encountered the Configuration Manager up to this point—HV} ...

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39 To configure your X6v for a SIP account, fill in entries on this Your VoIP Account page, as required for your service. In most cases, you need only be concerned with the bolded entries. Entry What it means Service Provider This is the n...

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Chapter 5: The X6v and Online Gaming 40 Preferred Codecs By default codec negotiation is controlled by the selection Preferred Codecs under VoIP Parameters…Audio Settings. In some cases, you may wish to override those here. Domain Name ...

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Chapter 5: The X6v and Online Gaming 41 Default emergency numbers routed via the PSTN  To modify dialing behavior (for example, with respect to national numbers, etc.): Subscription Services…Operating Mode Ipbx input pattern voip cfg ...

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Chapter 5: The X6v and Online Gaming 42 In each case, click SAVE after you have made the changes you wish to make. You do not generally need to click Reboot in order for changes to take effect, unless you have made a change to an IP Address. ...

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Chapter 5: The X6v and Online Gaming 43 If your unit does not have the word TELCO on the front panel, continue with step 4. 3 For X6v units with a TELCO jack: Plug one end of the supplied telephone cord into the X6v’s TELCO jack and the ot...

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Chapter 5: The X6v and Online Gaming 44 Advanced Features - Controlling the X6v from Your Phone Your X6v has a number of features that relate to calls traveling through the Internet. These features can be controlled from the phone plugged i...

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Chapter 5: The X6v and Online Gaming 45 The commands above let you use a phone to directly control the X6v. Some VoIP service providers also let you control some of these features by using the setup screens for your account. Note also that t...

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Chapter 5: The X6v and Online Gaming 46 5 The X6v and Online Gaming This chapter covers the set up of the X6v for online gaming with a desktop, notebook, Xbox® Live, or Playstation® 2. Do I Need to Do Anything? There are three cases wh...

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Chapter 5: The X6v and Online Gaming 47 • If you are using your computer to play a multi-player game and you want to host the game. Popular multi-player games include Half Life, Diablo II, Delta Force, Hexen II, Myth, Quake II, and Warcraf...

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Chapter 5: The X6v and Online Gaming 48 1 If you are using Xbox or PlayStation 2, connect the device to your modem with an Ethernet cable. On your TV screen, locate Network Settings and select Connect. 2 Click the Advanced Setup icon in the Z...

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Chapter 5: The X6v and Online Gaming 49 3 On the Advanced Setup page, click the LAN Configuration button. Next click the Add DHCP Fixed Host button. The Create New DHCP Server Fixed Host page appears: 4 Before you can enter an IP address, y...

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Chapter 5: The X6v and Online Gaming 50 d In the Command Prompt or MS-DOS window (after C:\> or C:\WINDOWS>), type ipconfig, leave a space, then type /all It should look like this: ipconfig /all e Press Enter. The MAC address is dis...

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Chapter 5: The X6v and Online Gaming 51 d On the Connection Test menu, select Advanced. The MAC address is displayed on the Advanced Broadband Settings screen. Write the address down and keep it handy. Continue with Step 5. 5 Now that you ...

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Chapter 5: The X6v and Online Gaming 52 Step 2: Setting Up a Virtual Server or DMZ You set up either a virtual server or a DMZ (Demilitarized Zone) so that the modem’s firewall won’t block the other players from your system during your g...

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Chapter 5: The X6v and Online Gaming 53 Setting Up a Virtual Server or DMZ on Your Computer Note: If you have third-party firewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before s...

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Chapter 5: The X6v and Online Gaming 54 3 Make the following entries: Setting Values Internal IP Address Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Protocol If you know your protocol (udp or t...

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Chapter 5: The X6v and Online Gaming 55 End Port If you designated your computer as a DMZ, you do not have to enter anything here. If you are playing another peer-to-peer or multi-player game, your game instructions should tell you what ...

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Chapter 5: The X6v and Online Gaming 56 Setting Up a DMZ on an Xbox® Live 1 Click the Advanced Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ ...

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Chapter 5: The X6v and Online Gaming 57 4 Click Save Changes and then Write Settings to Flash. 5 Update the Xbox Dashboard: Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. Once the update is com...

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Chapter 5: The X6v and Online Gaming 58 Setting Up a DMZ on a Playstation® 2 1 Click the Advanced Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/D...

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Chapter 6: Using Advanced Setup 59 6 Using Advanced Setup Advanced Setup is primarily for technically advanced users. For most people, the options that are set by default when the X6v is installed are sufficient. However, those who want...

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Chapter 6: Using Advanced Setup 60 Note: Users who want to set up Quality of Service (described in this section) can do so more easily using the Zoom Install Assistant. ...

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Chapter 6: Using Advanced Setup 61 Viewing the Advanced Setup Options You open the Advanced Setup page by clicking the Advanced Setup icon at the top of the Zoom Configuration Manager. The page opens and displays buttons organized into thr...

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Chapter 6: Using Advanced Setup 62 This button… Opens a page that lets you… Firewall Define an additional layer of security for the computers in your network. For example, if you create a DMZ interface using the Virtual Server/DMZ ...

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Chapter 6: Using Advanced Setup 63 This button… Opens a page that lets you… PPP Half Bridge Share the public IP address assigned by your ISP with a single PC on the LAN. This avoids problems caused by certain applications having to...

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Chapter 6: Using Advanced Setup 64 This button… Opens a page that lets you… DSL Status View information, such as the DSL Line State, and Upstream and Downstream speeds. Wireless Status View information, such as your Link Speed, S...

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Chapter 6: Using Advanced Setup 65 This button… Opens a page that lets you… Backup/Restore Config Save your current configuration settings so that they may be restored at a later time. Diagnostic Tests Run a diagnostic test to help ...

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Chapter 6: Using Advanced Setup 66 WAN Configuration page The table on the next page describes the settings on the WAN Configuration page and the values that you can enter. After you enter your values, click Save Changes and then Writ...

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Chapter 6: Using Advanced Setup 67 Note: The table shows settings in addition to the ones shown in the picture. Depending upon your protocol setting, your WAN configuration may have all or only some of the settings shown in the table. ...

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Chapter 6: Using Advanced Setup 68 Setting Description Disconnect timeout The amount of time before the PPP connection drops if there is no activity. A value of 0 means stay connected even if your network stays idle. Authentication T...

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Chapter 6: Using Advanced Setup 69 Setting Description IP Address, Subnet Mask, Default Gateway, and DNS If you are using a Static IP address, enter the values for IP Address, Subnet Mask, Default Gateway, and DNS server that your se...

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Chapter 6: Using Advanced Setup 70 Setting Description RIP RIP is an Internet protocol that you can set up to share routing table information with: • LAN devices that support RIP • Remote networks connected via the DSL line •...

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Chapter 6: Using Advanced Setup 71 Using the Ethernet Configuration Settings Do I need to change my Ethernet settings? The Ethernet Configuration page contains information about the Ethernet ports on your DSL modem. Typically you should no...

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Chapter 6: Using Advanced Setup 72 Setting Description Linked A check mark indicates that the Ethernet port is connected. Speed/Duplex If you are having problems establishing your Ethernet connection, try setting the Speed/Duplex val...

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Chapter 6: Using Advanced Setup 73 Here is a picture of the Static Routes page: The following table describes Routing Table settings. If you change any of the settings, click Add, and then Write Settings to Flash. Setting Description Ex...

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Chapter 6: Using Advanced Setup 74 Adding Extra Security with Advanced Firewall Filtering Do I need extra security? Setting up advanced firewall security provides an additional layer of security. For example, if you create a DMZ interface ...

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Chapter 6: Using Advanced Setup 75 2 Important! Do not Enable Advanced Firewall Filtering on the Firewall Configuration page until you create your security policy. Otherwise, if you Enable Firewall Filtering before you create your policy, y...

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Chapter 6: Using Advanced Setup 76 4 Click the Policy Rules link of the Policy Type that you want. The Firewall Add Filter Rules page opens. Click the Add Policy Rule link. 5 After you click the link, the Firewall Add Policy Rule page op...

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Chapter 6: Using Advanced Setup 77 You use the settings on the Firewall Add Policy Rule page to configure your firewall security. In setting your criteria or rules, it is important to know whether you want to block traffic or allow traffic ...

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Chapter 6: Using Advanced Setup 78 6 Click Save Changes then Write Settings to Flash. 7 Go back to the Firewall Configuration page and select Enable. Then click Write Settings to Flash. ...

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Chapter 6: Using Advanced Setup 79 Setting Security Logging What is security logging? Security logging is a list of events (computer activity and user activity) that alerts you to potential security issues. Based on the Level selected, you...

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Chapter 6: Using Advanced Setup 80 Configuring Intrusion Detection What is intrusion detection? Intrusion detection protects your network from hackers who use the Internet to damage your network. Your modem’s default Intrusion Detection ...

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Chapter 6: Using Advanced Setup 81 The following table shows you the values you can enter: Setting Description Use Blacklist Blacklisting denies an external host access to your computer/network if an intrusion from a host has been detect...

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Chapter 6: Using Advanced Setup 82 Adding a DNS Server Name Do I need to add a DNS server name? Typically you should not need to enter a DNS server name as it is assigned automatically when your connection is established. However, your ISP...

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Chapter 6: Using Advanced Setup 83 Creating a Virtual Server or a DMZ Do I need to create a virtual server or DMZ? By default, your modem uses NAT to hide your computers from users on the Internet; however, there may be times when you want...

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Chapter 6: Using Advanced Setup 84 The following table shows you the values you can enter. After you enter the value, click Save Changes, then Write Settings to Flash. Setting Description Internal IP Address The IP address of the compute...

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Chapter 6: Using Advanced Setup 85 connection, you may want to change a couple of the settings on the DSL Configuration page. ...

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Chapter 6: Using Advanced Setup 86 Here is a picture of the DSL Configuration page where you change your settings: The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings t...

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Chapter 6: Using Advanced Setup 87 Changing Your LAN Settings When would I need to change my LAN settings? DHCP (Dynamic Host Configuration Protocol) is a protocol that enables your modem to manage the assignment of IP addresses to compute...

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Chapter 6: Using Advanced Setup 88 The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings to Flash. Setting Description IP Address The IP address of your modem. Subnet Mask...

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Chapter 6: Using Advanced Setup 89 Creating a Fixed IP Address How do I create a fixed IP address? You create a fixed IP Address for a computer on your network using the DHCP Server Fixed Host page. The button to this page is found on the ...

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Chapter 6: Using Advanced Setup 90 Assigning a Half Bridge Device When would I assign a half bridge device? Assigning a PPP Half Bridge assigns a public IP address to a computer that you choose so you can bypass the modem’s NAT feature a...

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Chapter 6: Using Advanced Setup 91 Enabling or Disabling UPnP Universal Plug and Play (UPnP) with Internet Gateway Device (IGD) protocol is installed in X6v units when they are shipped by Zoom. Change this setting only if you have a good re...

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Chapter 6: Using Advanced Setup 92 Assigning Ports to a PVC Normally you should not change Per Port PVC (Permanent Virtual Circuit) settings unless your ISP tells you to do so. If you have more than one PVC set up, you can use this feature...

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Chapter 6: Using Advanced Setup 93 Setting Description WLAN If you are assigning a wireless device – for example, a wireless set-top box for your television set – to an additional PVC, select this check box to assign PVC 1 to the X...

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Chapter 6: Using Advanced Setup 94 Changing HTTP and Telnet Ports This feature lets you change the default X6v ports for Internet and Telnet traffic. If, for example, you are running another Internet server on the network and that server is...

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Chapter 6: Using Advanced Setup 95 Filtering Out MAC Addresses Most users will not need this feature. However, if there is a PC or other device on the X6v network that you don’t want using the Internet, you can use MAC address filtering...

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Chapter 6: Using Advanced Setup 96 MAC Filters List Edit/Delete Click this link to edit or delete the associated MAC address information. To delete, click the Reset button in the top half of the screen. Click Save Changes and then Wri...

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Chapter 6: Using Advanced Setup 97 Managing Access to Services To change access settings, on the Advanced Setup page click Management Control: Setting Description LAN Access If a check box is selected, the associated service is enabl...

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Chapter 6: Using Advanced Setup 98 Configuring Quality of Service Quality of Service (QoS) helps guarantee upstream bandwidth for applications that require fast and dependable throughput. For example, QoS can slow down a photo upload so a p...

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Chapter 6: Using Advanced Setup 99 Note that on the QoS screen, Port 1 is the Ethernet port labeled ETHERNET 1 on the X6v back panel. Port 2 is ETHERNET 2, and so forth. Setting Description Do you want to turn on QoS . . . .? If you c...

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Chapter 6: Using Advanced Setup 100 Setting Description What guaranteed bandwidth should High Priority Ports share? The default is 70%. You can enter a different whole number percent. The High Priority and Medium Priority percentage...