Ricoh AFICIO MP 3351 Operating Instructions Manual

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[Page 1] Ricoh Aficio MP 3351

Getting Started Entering Text Operating Instructions Appendix 1 2 3 4 Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in this manual befo...

[Page 2] Ricoh Aficio MP 3351

Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Impo...

[Page 3] Ricoh Aficio MP 3351

Manuals for This Machine Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. • Media differ according to manual. • The printed and electronic versions of a manual...

[Page 4] Ricoh Aficio MP 3351

Security Reference This manual is for administrators of the machine. It explains security functions that you can use to prevent unauthorized use of the machine, data tampering, or information leakage. For enhanced security, we recommend that you firs...

[Page 5] Ricoh Aficio MP 3351

Manuals List Manual Name Printed Manuals Provided HTML Manuals Provided PDF Manuals Provided About This Machine Yes Yes Yes Troubleshooting Yes Yes Yes Copy/Document Server Reference No Yes Yes Facsimile Reference No Yes Yes Printer Reference No Yes ...

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What You Can Do with This Machine This section introduces the features of this machine. • For details about options, see “Options”. • p.35 "Options" Using This Machine as a Copier You can make copies of originals. BCT002S • You c...

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Using This Machine as a Printer You can print documents created in applications. BCT003S • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF applicati...

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• Using File Format Converter (optional), you can download documents stored in copier, Document Server, or printer mode to your computer. • For details about machine's settings, see “Network Settings Required to Use Document Server”, Gen...

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BCT006S • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • See “Confirming/Printing/Deleting Received and Sto...

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• This machine can receive e-mail messages via Internet Fax or from computers (Internet Fax Reception). • Internet Fax compatible machines and computers that have e-mail addresses can receive e-mail messages via Internet Fax. IP-Fax The IP-Fax fu...

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• For details about sending scan files by e-mail, see “Specifying a Destination”, Facsimile Reference, and “Sending Scan Files by E-mail”, Scanner Reference. • For details about sending scan files by Scan to Folder, see “Specifying a De...

[Page 12] Ricoh Aficio MP 3351

BCT010S • Web Image Monitor lets you configure and operate the machine using a Web browser on a computer. • Using Web Image Monitor, you can register information in the address book, specify the machine's settings, and check the machine&apo...

[Page 13] Ricoh Aficio MP 3351

Data Security for Copying You can configure this machine to print over copies if it detects an anti-copy pattern or text embedded in a source document by a device using a copy prevention function. Detection occurs when the machine is copying, faxing,...

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TABLE OF CONTENTS Manuals for This Machine.................................................................................................................................1 Manuals List....................................................................

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Simplified Display........................................................................................................................................41 When the Authentication Screen is Displayed.....................................................

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4. Appendix Dos and Don'ts.................................................................................................................................................63 Software and Utilities Included on the CD-ROM.............................

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Notice Important Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, pass...

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• Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio /TV technician for help. Caut...

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Important Safety Instructions Caution When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near ...

[Page 20] Ricoh Aficio MP 3351

How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these expl...

[Page 21] Ricoh Aficio MP 3351

Safety Information When using this machine, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: Indicates a potentially hazardous situation which, if instructio...

[Page 22] Ricoh Aficio MP 3351

• Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur. • Do not place the machine on an unstable or tilted surface. If it topples over, an injury might occur. • Make sure the room where you are using ...

[Page 23] Ricoh Aficio MP 3351

• It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock. • Be sure to locate the machine as close as possible to a wall outlet. This will allow easy disconnection of the power cord in the event of a...

[Page 24] Ricoh Aficio MP 3351

• Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following occurs: • You spill something into the machine. • You suspect that your machine needs service or repair. • The external housing of...

[Page 25] Ricoh Aficio MP 3351

• Contact your service representative if you need to lift the machine (such as when relocating it to another floor). Do not attempt to lift the machine without the assistance of your service representative. The machine will be damaged if it topples...

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• Fire and breakdown can result from heavy accumulation of dust inside this machine. Consult your service representative for details about and charges for cleaning the machine's interior. Handling the machine's supplies This section expla...

[Page 27] Ricoh Aficio MP 3351

• Do not open toner containers forcefully. Toner can spill, dirtying your clothes or hands, and possibly resulting in accidental ingestion. • Keep toner (used or unused) and toner containers out of reach of children. • If toner or used toner is...

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• This machine generates a weak magnetic field that can interfere with pacemaker regulation. We advise people with pacemakers to consult a doctor and not to use this machine if they experience irregular pacemaker activity while near the machine. 26...

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Positions of WARNING and CAUTION labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. BXV002S 2 1 3 1 BXV003S Do not touch ! Surface m...

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The inside of the machine could be very hot. Do not touch the parts which a label is put on. Otherwise, an injury might occur. BXV001S 6 4 5 4 BXV003S Do not touch the parts a label indicates. The inside of the bridge unit could be very hot. Cautio...

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6 BJA043S Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit, or removing paper jam. You might trap your fingers if you do not. Take care not to touch the booklet finisher tray during op...

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ENERGY STAR Program ENERGY STAR ® Program Requirements for Imaging Equipment This company is a participant in the ENERGY STAR ® Program. This machine is compliant with the regulations specified by the ENERGY STAR ® Program. The ENERGY STAR ® ...

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Energy Saving Functions To reduce its power consumption, this machine has the following functions: Sleep Mode • If this machine remains idle for a specified period, it automatically enters Sleep Mode to reduce its electrical consumption. • The de...

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Machine Types This machine comes in two models which vary in copy/print speed. To ascertain which model you have, see the inside front cover. Type 1 Type 2 Copy/print speed 28 sheets/minute (A4 , 8 1 / 2 × 11 ) 33 sheets/minute (A4 , 8 1 / 2 × 11...

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1. Getting Started This section describes how to start using this machine. Guide to Components This section introduces the names and functions of the components. • Do not obstruct the ventilation holes by placing objects near them or leaning things...

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See “Turning On/Off the Power”. 4. Control panel See “Control Panel”. 5. Remove paper indicator The indicator lights when paper is delivered to the optional internal tray 2 (1 bin tray). When paper is removed from the internal tray 2, the ind...

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2. Bypass tray Use to copy or print onto OHP transparencies, adhesive labels, translucent paper, envelopes, and custom size paper. See “Options”. 3. Lower right cover (optional) Open this cover to remove jammed paper from the optional paper tray ...

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1. Bridge unit Relays paper to the finisher. 2. Exposure glass cover Lower this cover over originals. 3. Auto document feeder (ADF) Load a stack of originals here. They will feed in automatically. 4. Interchange unit Required when installing the inte...

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Allows you to print by Adobe PostScript printer driver and send PDF files directly to the machine. Does not include the HDD. • Extra G3 Interface Unit This lets you add a G3 fax line. • IEEE 1284 Interface Board Allows you to connect to an IEEE 1...

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Control Panel This section introduces the names and functions of the components on the control panel. • Do not turn off the main power switch while the operation switch indicator is lit or blinking. Doing so may damage the hard disk. This illustrat...

[Page 41] Ricoh Aficio MP 3351

5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered settings (except Document Server mode). See “Registering Frequently Used Functions”, Copy/Document Ser...

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14. Number keys Use to enter the numbers for copies, fax numbers and data for the selected function. 15. [Clear/Stop] key • Clear Press to delete a number entered. • Stop Press to stop a job in progress, such as copying, scanning, faxing, or prin...

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Display Panel The display panel shows machine status, error messages, and function menus. • Don't apply strong impact or force to the screen. Or it may be damaged. Maximum force allowable is approx. 30N (approx. 3 kgf). (N = Newton, kgf = Kilo...

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BCT030S Example of a simplified display This illustration shows the copier function's simplified display. BCT031S 1. [Key Color] Press to increase screen contrast by changing the colors of the keys. This is available only for the simplified di...

[Page 45] Ricoh Aficio MP 3351

When the Authentication Screen is Displayed This section explains the authentication screen. • Ask the user administrator for the login user name, login password, and user code. For details about user authentication, contact your administrator. •...

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• Press the [Energy Saver] key after jobs are completed. User Code Authentication (Using a Printer Driver) This section explains the procedure for logging in to the machine using a printer driver while User Code Authentication is active. If User Co...

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3. Enter a login password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. • If authentication fails, the "Authentication has failed." message appears. Check that the login user name...

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2. Press [Yes]. Login (Using a Printer Driver) This section explains the procedure for logging in to the machine using a printer driver. If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is act...

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Changing Modes This section explains how to change modes. BXU012S • You cannot switch modes in any of the following situations: • When scanning a fax message for transmission • During immediate transmission • When accessing User Tools / Coun...

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• The copy display is set as the default screen when the machine is turned on. You can change this default setting under Function Priority. See “System Settings”, General Settings Guide. System Reset This section explains System Reset. After fi...

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Turning On/Off the Power This section discusses how to turn on/off the power. Power supply This machine has two power switches: operation switch and main power switch. • Operation switch (right side of the control panel) Press to activate the machi...

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• After you switch the main power on, a screen may appear to indicate that the machine is initializing. Do not switch the power off during this process. Initialization takes about three minutes. Turning On the Power This section explains how to tur...

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BCT035S • Even if you press the operation switch, the operation switch indicator does not go out, but blinks in the following cases: • When the exposure glass cover or the ADF is open. • During communication with external equipment. • When t...

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power switch or unplugging the power cord. Fax files in memory are deleted an hour after you turn off the main power switch or unplug the power cord. • For details, see “Turning Off the Main Power / In the Event of Power Failure”, Troubleshooti...

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Downloading Utility Software This section explains the utility software for this machine. SmartDeviceMonitor for Admin This section describes the functions available with SmartDeviceMonitor for Admin. SmartDeviceMonitor for Admin is an application th...

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SmartDeviceMonitor for Client This section describes the functions available with SmartDeviceMonitor for Client. SmartDeviceMonitor for Client allows you to manage and print various data such as files created with an application, images scanned with ...

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2. Entering Text This section describes how to enter characters. Entering Text This section explains how to enter text. When you enter a character, it appears at the position of the cursor. If there is a character already at the cursor position, the ...

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BCT036S • When entering uppercase or lowercase letters continuously, use [Shift Lock] to lock the case. • You can also use the number keys to enter numbers, regardless of mode. How to Enter Text This section explains text entry more specifically...

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Adding user text You can select and use a User Text that is registered in [Program / Change / Delete User Text]. For the registration procedure under Program / Change / Delete User Text, see “System Settings”, General Settings Guide. 1. Press [Us...

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2. Entering Text 58 2 ...

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3. Operating Instructions This section describes the Operating Instructions of this machine. Installing Operating Instructions The supplied “Manuals” and “Manuals for Administrators” CD-ROMs contain HTML format manuals. For easy access, we re...

[Page 62] Ricoh Aficio MP 3351

MANUAL_PDF\ENGLISH • To view the PDF manuals, you need to have Adobe Acrobat Reader/Adobe Reader installed on your computer. 3. Operating Instructions 60 3 ...

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How to Use the Operating Instructions This section explains how to use manuals. Opening from the Icon This section explains how to open a manual using its desktop icon. 1. Double-click the icon on your desktop. The browser opens and the manual appear...

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Opening from the CD-ROM This section explains how to open the HTML manuals on the CD-ROM. 1. Insert the CD-ROM into the CD-ROM drive of your computer. The installer starts. 2. Select a language and a product, and then click [OK]. 3. Click [Read HTML ...

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4. Appendix This section describes Dos and Don'ts, the provided software and utilities CD-ROMs, specifications, and paper. Dos and Don'ts The following items should be followed during use of this machine. • Keep the machine away from flam...

[Page 66] Ricoh Aficio MP 3351

• Do not move or tilt the machine when the power is on. • Do not allow small objects such as paperclips to fall into or become stuck inside the machine. • Do not knock the machine while it is operating (for instance, do not use the machine&apos...

[Page 67] Ricoh Aficio MP 3351

Software and Utilities Included on the CD-ROM This section explains the software and utilities CD-ROM provided with this machine. The following are included in the CD-ROM: Printer Utility for Mac This utility allows users to download and manage a var...

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Printer Language PCL 6 PCL 5e PostScript 3 Windows Vista *3 OK OK OK Windows Server 2003 *4 OK OK OK Windows Server 2008 *5 OK OK OK Mac OS *6 OK Mac OS X *7 OK *1 Microsoft Windows 2000 Professional /Microsoft Windows 2000 Server/Microsoft Wind...

[Page 69] Ricoh Aficio MP 3351

This driver is required to scan an original using a scanner. To use the machine as a network TWAIN scanner, this driver must be installed. File path The driver is included in the following folder on the driver CD-ROM provided with this machine: \DRIV...

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• Before beginning installation, exit all other applications. 4. Appendix 68 4 ...

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Specifications for the Main Unit This section describes specifications for the main unit. Configuration: Desktop Photosensitivity type: OPC drum Original scanning: One-dimensional solid scanning system through CCD Copy process: Dry electrostatic tran...

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Vertical: 100.0 - 297.0 mm, 3.94 - 11.69 inches Horizontal: 148.0 - 432.0 mm, 5.83 - 17.0 inches • Bypass: A3 - A6 , 11 × 17 - 5 1 / 2 × 8 1 / 2 • Bypass (custom size): Vertical: 90.0 - 305.0 mm, 3.55 - 12.00 inches Horizontal: 148.0 - 600.0...

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Metric version Inch version 115% 121% • Full size Metric version Inch version 100% 100% • Reduction Metric version Inch version 93% 93% 82% 85% 75% 78% 71% 73% 65% 65% 50% 50% 25% 25% Zoom: • Exposure glass: From 25 to 400% in increments of 1% ...

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Type 1 Type 2 During printing About 650 kW About 700 kW Maximum Less than 1.4 kW Less than 1.4 kW • Complete system Type 1 Type 2 Warm-up About 1.4 kW About 1.4 kW Stand-by About 150 W About 150 W During printing About 700 kW About 750 kW Maximum L...

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• Main unit only Type 1 Type 2 Stand-by 19.6 dB (A) or less 19.5 dB (A) or less Copying 50.8 dB (A) or less 51.2 dB (A) or less • Complete system Type 1 Type 2 Stand-by 19.6 dB (A) or less 22.5 dB (A) or less Copying 54.5 dB (A) or less 54.9 dB (...

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Maximum number of pages per document: 1,000 pages Capacity (Memory Sorting): Approx. 10 GB (A4 or 8 1 / 2 × 11: Approx. 1,000 sheets at maximum) (The capacity differs depending on the functions used.) 4. Appendix 74 4 ...

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Specifications for Exposure Glass Cover (Optional) This section describes specifications for exposure glass cover. Lower the exposure glass cover over originals. Specifications for Exposure Glass Cover (Optional) 75 4 ...

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Specifications for Auto Document Feeder (Optional) This section describes specifications for auto document feeder. Mode: ADF mode, Batch mode, SADF mode, Mixed Size mode, Custom Size originals mode Original size: Metric version: • A3 - A5 (1-side...

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Specifications for 500-Sheet Finisher (Optional) This section describes specifications for 500-sheet finisher. Paper size: A3 , B4 JIS (Japanese Industrial Standard) , A4 , B5 JIS 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 ...

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• 10 - 30 sheets: 25 - 8 sets (A3 , B4 JIS , 11 × 17 , 8 1 / 2 × 14 ) Staple position: 5 positions (Top, Top Slant, Bottom, Bottom Slant, 2 Staples) Power consumption: Approx. 50 W (Power is supplied from the main unit.) Dimensions (W × D × H)...

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Specifications for 1000-Sheet Finisher (Optional) This section describes specifications for 1000-sheet finisher. Finisher Upper Tray This section describes specifications for the finisher upper tray of 1000-sheet finisher. Paper size: A3 , B4 JIS , A...

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Staple paper size: A3 , B4 JIS , A4 , B5 JIS 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 × 14 8 1 / 4 × 13 , 8 × 13 , 8 × 10 1 / 2 , 8 × 10 , 7 1 / 4 × 10 1 / 2 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 Staple paper...

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Specifications for Booklet Finisher (Optional) This section describes specifications for booklet finisher. Finisher Upper Tray This section describes specifications for the finisher upper tray of booklet finisher. Paper size: A3 , B4 JIS , A4 , B5 JI...

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Stack capacity after stapling (80 g/m 2 , 20 lb.): • 2 - 9 sheets: 100 sets (A4 , 8 1 / 2 × 11 ) • 10 - 50 sheets: 100 - 20 sets (A4 , 8 1 / 2 × 11 ) • 2 - 9 sheets: 100 sets (A4 , B5 JIS , 8 1 / 2 × 11 ) • 10 - 50 sheets: 50 - 10 sets ...

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Specifications for Punch Kit (Booklet Finisher) (Optional) This section describes specifications for the punch kit (booklet finisher). Paper size: Punch unit type Paper size 2 & 4 holes type: 2 holes : A3, B4 JIS, A4, B5 JIS, A5, 11 × 17, 8 1 / ...

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Specifications for Shift Sort Tray (Optional) This section describes specifications for the shift sort tray. Paper capacity (80 g/m 2 , 20 lb.): • 250 sheets: A4, 8 1 / 2 × 11 or smaller • 125 sheets: B4 JIS, 8 1 / 2 × 14 or larger Power cons...

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Specifications for Bridge Unit (Optional) This section describes specifications for the bridge unit. Dimensions (W × D × H): 413 × 435 × 126 mm, 16.3 × 17.1 × 5.0 inches Weight: Approx. 3.6 kg, 7.9 lb. Specifications for Bridge Unit (Optional) ...

[Page 88] Ricoh Aficio MP 3351

Specifications for Internal Tray 2 (1 bin tray) (Optional) This section describes specifications for the internal tray 2 (1 bin tray). Number of bins: 1 Paper size: A3 , B4 JIS , A4 , B5 JIS , A5 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 ...

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Specifications for Large Capacity Tray (LCT) (Optional) This section describes specifications for the large capacity tray (LCT). Paper size: A4 , 8 1 / 2 × 11 Paper weight: 60 - 105 g/m 2 , 16 - 28 lb. Paper capacity (80 g/m 2 , 20 lb.): 2,000 shee...

[Page 90] Ricoh Aficio MP 3351

Specifications for Paper Tray Unit (Optional) This section describes specifications for the paper tray unit. Paper size: A3 , B4 JIS , A4 , B5 JIS , A5 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 × 14 8 1 / 4 × 13 , 8 ×...

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Specifications for IEEE 1284 Interface Board (Optional) This section describes specifications for the IEEE 1284 interface board. Transmission spec.: IEEE 1284 Required cable: Standard IEEE 1284 compliant Micro Centronics 36 pin cable Specifications f...

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Specifications for Wireless LAN Board (Optional) This section describes specifications for the wireless LAN board. Transmission spec.: • Based on IEEE 802.11a/b/g (wireless LAN) • Based on IEEE 802.11b/g (wireless LAN) Protocol: TCP/IP, IPX/SPX, ...

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Specifications for Bluetooth Interface Unit (Optional) This section describes specifications for the Bluetooth interface unit. Supported Profiles: • SPP (Serial Port Profile) • HCRP (Hardcopy Cable Replacement Profile) • BIP (Basic Imaging Prof...

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Specifications for Gigabit Ethernet (Optional) This section describes specifications for the Gigabit Ethernet. Interface Connector: • Ethernet (10Base-T, 100Base-TX, 1000Base-T) • USB 2.0 It requires a USB computer port and cable that support USB...

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Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use damp or curled paper, a staple clogging or paper jam may occur. Tray 1 Paper type and weight Metric version Inch version Paper capacity 60 - 10...

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Tray 2 Paper type and weight Metric version Inch version Paper capacity 60 - 105 g/m 2 , 16 - 28 lb. Thin paper 52 - 60 g/m 2 , 14 - 16 lb. *1 A3 , B4 JIS , A4 , B5 JIS , A5 , B6 JIS , A6 , 8 1 / 2 × 11 *1 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 11...

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Paper type and weight Metric version Inch version Paper capacity Thick paper *6 105 - 157 g/m 2 , 28 - 42 lb. *2 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 × 14 , 8 1 / 4 × 13 , 8 × 13 , 8 × 10 1 / 2 , 7 1 / 4 × 10...

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Paper type and weight Metric version Inch version Paper capacity 60 - 105 g/m 2 , 16 - 28 lb. Thin paper 52 - 60 g/m 2 , 14 - 16 lb. *4 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 × 14 , 8 1 / 4 × 13 , 8 × 13 , 8 × 10 1...

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Paper type and weight Metric version Inch version Paper capacity Thick paper *6 105 - 157 g/m 2 , 28 - 42 lb. *5 Custom size Vertical: 90 - 305 mm Horizontal: 148 - 600 mm *5 Custom size Vertical: 3.55 - 12 inches Horizontal: 5.83 - 23.62 inches *7 ...

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Paper type and weight Metric version Inch version Paper capacity 60 - 105 g/m 2 , 16 - 28 lb. *2 11 × 17 , 11 × 14 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 × 14 , 8 1 / 4 × 13 , 8 × 13 , 8 × 10 1 / 2 , 7 1 / 4 × 10 1 / 2...