Lenovo ThinkStation P720 Hardware Maintenance Manual

[Page 1] Lenovo ThinkStation P720

P720 Hardware Maintenance Manual Machine Types: 30BA, 30BB, and 30BU ...

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Note: Before using this information and the product it supports, be sure to read and understand the Chapter 1 “Read this first: Important safety information” on page 1 and Appendix G “Notices” on page 243. First Edition (October 2017) © Cop...

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Contents About this manual . . . . . . . . . . . . . . . iv Chapter 1. Read this first: Important safety information . . . . . . . . . . . . 1 Power cords and power adapters . . . . . . . . . 1 General safety . . ...

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Configuring RAID with AVAGO MegaRAID Configuration Utility . . . . . . . . . . . 76 Configuring RAID with Intel Virtual RAID on CPU . . . . . . . . . . . . . . . . . 78 Chapter 7. Troubleshooting, diagnostics, and rec...

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Electronic emissions notices. . . . . . . . . . 231 Federal Communications Commission Declaration of Conformity . . . . . . . . . 231 Eurasian compliance mark . . . . . . . . . . 233 Brazil audio notice . . . . . . ...

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About this manual This manual provides service and reference information for ThinkStation ® computers listed on the front cover. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended ...

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Chapter 1. Read this first: Important safety information This chapter contains the safety information that you must be familiar with. Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer. Do ...

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• Keep your tool case away from walk areas so that other people will not trip over it. • Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If ...

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• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. • If you need to work on a m...

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• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock). • Explosive hazards, such as a damaged CRT face or bulging capacitor • Mechanical hazards, such as loose or missing h...

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– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – Use an ESD common ground or reference point when working on a double-insulated or battery- operated system. You can use coax or connector-outside shells on...

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To Connect To Disconnect 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to outlet. 5. Turn device ON. 1. Turn everything OFF. 2. First, remove power cords from outle...

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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the devic...

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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) 1 2 Chapter 1. Read this first: Important safety information 9 ...

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PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguraç...

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Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar e...

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1 2 Chapter 1. Read this first: Important safety information 13 ...

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1 2 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune op...

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Connexion Déconnexion 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les unités. 3. Branchez les câbles d'interface sur des connecteurs. 4. Branchez les cordons d'alimentation sur des prises. 5. ...

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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pa...

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• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen...

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Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem ...

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1 2 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: Chapter 1. Read this first: Important safety information 21 ...

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• Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata ...

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• Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L&apos...

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1 2 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de ...

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• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispo...

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Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evi...

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Chapter 2. Product overview This chapter provides basic information to help you get familiar with your computer. Hardware locations This section provides information about the locations of your computer hardware. Front view Note: The computer hardwar...

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2 Power button Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. 3 Power indicator When the power indicator is on, th...

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Rear view Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Note: The computer hardware might look slightly different from the illustration. Figure 2. Rear view 1 Audio ...

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Notes: *A discrete graphics card or a network adapter can be installed in the appropriate Peripheral Component Interconnect (PCI)/PCI-Express (PCIe) card slot. If such a card is installed, use the connectors on the card instead of the corresponding...

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7 PCI/PCIe card area To further improve the computer performance, you can install PCI/PCIe cards into this area. Depending on your computer model, the pre-installed cards in this area might vary. 8 Power-cord connector Connect the power cord to yo...

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Computer components Notes: • Depending on the model, your computer might look slightly different from the illustration. • To remove the computer cover, see “Preparing your computer and removing the computer cover” on page 103. Figure 3. C...

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Figure 4. Major FRUs and CRUs Chapter 2. Product overview 35 ...

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The following table lists the major FRUs shown in Figure 4 “Major FRUs and CRUs” on page 35 and identifies which FRUs are also self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: Refer to parts that can be installed or re...

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Number FRU description Self-service CRU Optional-service CRU 23 Power supply assembly Yes No 24 PCI card or PCIe card (available on some models) Yes No 25 Super capacitor module (available on some models) Yes No 26 Wi-Fi adapter (available on some m...

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Parts on the system board Note: The system board might look slightly different from the illustration. Figure 5. System board part locations 1 Front-audio connector 2 Internal-speaker connector 3 Memory fan connector 1 4 Microprocessor 2 memory s...

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31 6-pin power connector 2 (for graphics card) 32 Internal-storage-drive activity indicator connector 33 4-pin power connector (for storage drive) 34 4-pin power connector (for storage drive) 35 Front panel connector 36 BCA 2 connector 37 BC...

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Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal storage dri...

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• Flex module Depending on your computer model, the following parts might be installed in the flex module: – 15-in-1 card reader – External Serial Advanced Technology Attachment (eSATA) connector – Four-digit diagnostic display – Inst...

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Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The foll...

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3. Locate and double-click your device in Device Manager to view device properties. Type the administrator password or provide confirmation if prompted. Memory Up to 12 double data rate 4 (DDR4) error correction code (ECC) registered dual inline me...

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• PS/2 keyboard connector • PS/2 mouse connector • USB connectors Expansion • Flex bays • Storage drive bays • M.2 solid-state drive slots • Memory slots • One PCI card slot • One PCIe 3.0 x4 card slot • One PCIe 3.0 x8 ...

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• Intel Rapid Storage Technology enterprise (Intel RSTe) The Intel RSTe configuration utility enables you to configure Redundant Array of Independent Disks (RAID) for computers with specific Intel chipset system boards. It supports RAID levels 0,...

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Dimensions • Width: 175 mm (6.89 inches) • Height: 446 mm (17.56 inches) • Depth: 485 mm (19.09 inches) Weight Maximum configuration as shipped: 24 kg (52.91 lb) Environment • Air temperature: Operating: From 10°C (50°F) to 35°C (95�...

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– For Windows 10: Click the Start button to open the Start menu. Then, click the name of the desired program to launch the program. 2. If the program name is not displayed on the Start menu, access the program from Control Panel. a. Click the ...

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• Lenovo ID (Windows 10) The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. Use your Lenovo ID for quick and simple authentication and then enjo...

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Chapter 3. Using your computer This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer with Lenovo, you enter required information into a Lenovo datab...

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• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. • Do not scratch or mark t...

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2. Open Windows Media Player. See “Accessing a program on your computer” on page 46. 3. Follow the instructions on the screen. • Burn a disc from an ISO file. 1. Insert a recordable disc into the optical drive that supports recording. 2. ...

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To connect to a Bluetooth-enabled device, do the following: 1. Turn on the Bluetooth feature of your computer. Ensure that the Bluetooth-enabled device is located within a distance of about 10 m (32.8 ft) from your computer. 2. Click the Bluetoot...

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Chapter 4. You and your computer This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Arranging your workspace Arrange your workspace to suit your needs and the kind of work you do. This section provides inf...

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• Screen position: Keep the screen at a comfortable viewing distance, usually 51–61 cm (20–24 inches). Then, adjust the screen so that the top of the screen is at or slightly below eye level and you can view it without twisting your body. �...

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To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2. Depending on your Windows version, do one of the following: • For Windows 7: Click Control Panel. View Control Panel by Large icons or Small i...

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• Using PDFs with screen readers: http://www.adobe.com/accessibility.html?promoid=DJGVE • Using the JAWS screen reader: http://www.freedomscientific.com/jaws-hq.asp • Using the NVDA screen reader: http://www.nvaccess.org/ Screen resolu...

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For more information about the location and function of each connector, see “Hardware locations” on page 29. TTY/TDD conversion modem Your computer supports the use of a text telephone (TTY) or the telecommunications device for the deaf (TDD) c...

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Good maintenance practices By performing a few good maintenance practices, you can maintain good computer performance, protect your data, and be prepared in case of a computer failure. • Empty your recycle bin on a regular basis. • Use the di...

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Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers by using Lenovo programs or from the Lenovo Web site at http://www.lenovo.com/ support . Moving your computer Before m...

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Chapter 5. Security This chapter provides information about how to protect your computer from unauthorized use. Locking your computer This section provides instructions on how to lock your computer with the locking devices to keep your computer safe...

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Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the security-lock slot at the rear of your computer. Depending on ...

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• To use Windows accounts, do the following: 1. Click the Start button to open the Start menu. 2. Depending on your Windows version, do one of the following: – For Windows 7: Click Control Panel ➙ User Accounts. – For Windows 10: Click...

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Using firewalls A firewall can be hardware, software, or a combination of both depending on the level of security required. Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If your computer is pre...

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Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer ...

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Chapter 6. Advanced configuration This chapter provides information to help you further configure the computer. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer. This se...

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1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67. 2. From the main interface, locate System Language and press Enter. 3. Select the display language according to your needs. Enabling or disabling a device...

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• Press the power button. • Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or disabling the automatic power-on of your computer” on page 68. • Enable the After Power Loss feature to make y...

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You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Password types The following types of passwords are available in the Setup...

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4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on pag...

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Selecting a temporary startup device Note: Not all discs and storage drives are bootable. To select a temporary startup device, do the following: 1. Depending on the type of the storage device, do one of the following: • If the storage device i...

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1. Go to http://www.lenovo.com/support. 2. To update the BIOS from your operating system, download the flash BIOS update driver according to your operating system version. To update the BIOS from a flash update disc, download the ISO image versio...

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Configuring RAID This section provides information about storage drive requirements for RAID levels, and instructions on how to configure RAID for your computer. Depending on your computer model and configuration, you can configure RAID using one o...

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Creating a RAID volume Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created. To create a RAID volume, do the following: 1. Enable RAID by doing the following: a. Start the Setup Uti...

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3. Under RAID Volumes, select the RAID volume that you want to delete and press Enter. The RAID VOLUME INFO window is displayed. 4. Select Delete under Volume Actions and press Enter. When prompted, select Yes and press Enter to confirm the delet...

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Creating a RAID volume Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created. To create a RAID volume, do the following: 1. Start the Setup Utility program. See “Starting the Setup U...

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To delete a RAID volume, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67. 2. Select Advanced ➙ AVAGO MegaRAID Configuration Utility. 3. Select Main Menu and press Enter. 4. Select V...

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b. Select Advanced ➙ Intel(R) VMD technology and press Enter. c. Select each menu item and press Enter. Then, select Enabled and press Enter. d. Select an occupied M.2 solid-state drive slot as you need and press Enter. Then, select VMD and pre...

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6. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings), select Yes in the window displayed, and press Enter. 80 P720 Hardware Maintenance Manual ...

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Chapter 7. Troubleshooting, diagnostics, and recovery This chapter provides solutions to resolve your computer problems. Follow the steps in the basic procedure for resolving computer problems, which helps you make good use of the troubleshooting, d...

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• The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up. Solution: Ensure that the startup device sequence set in the Setup Utility program includes the devic...

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Click the Levels tab and ensure that the Balance settings are set correctly. Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system. CD or DVD problems A CD or D...

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The playback is slow or choppy. Solutions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is lower than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. ...

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• Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in the Setup Utility program. Refer to “Using the Setup Utility program” on page 67. • Enable the Ethernet LAN adapter. ...

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• Enable the wireless LAN adapter. 1. Click the Start button to open the Start menu. 2. Depending on your Windows version, do one of the following: – For Windows 7: Click Control Panel. – For Windows 10: Click Windows System ➙ Control ...

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Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system. 3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, ...

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2. Depending on your Windows version, do one of the following: – For Windows 7: Click Control Panel. – For Windows 10: Click Windows System ➙ Control Panel. 3. View Control Panel by Large icons or Small icons, and then click Programs and F...

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Software and driver problems For some programs, dates cannot be sorted in correct order. Solution: Some programs developed before the year 2000 use only the last two digits of a year to sort dates, assuming the first two digits are 19. Consequently,...

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Lenovo Solution Center enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. When ...

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– If the signal diagnostic LED indicator is available on your computer, the diagnostic LED indicator blinks to indicate that an issue or error is detected. Then you can use the Lenovo PC Diagnostics application installed in your smartphone to tr...

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– Use System Restore to restore system files and settings to an earlier point. 1. Click the Start button to open the Start menu. 2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Recovery ➙ Open System ...

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– Use the Windows recovery environment by doing one of the following: – After several consecutive failed boot attempts, the Windows recovery environment might start automatically. Follow the instructions on the screen to choose the appropriat...

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