Multitech RF550VPN User Manual

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SOHO Internet Security Appliance Model RF550VPN User Guide ...

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User Guide RouteFinder SOHO Internet Security Appliance Model RF550VPN PN S000235E Revision E Copyright © 2003 This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. A...

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Contents Chapter 1 – Introduction and Description.............................................................................. 5 Key Features ...................................................................................

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Appendix E – Regulatory Compliance Information ..............................................................66 FCC Part 15 Regulation.....................................................................................................66 EMC, Safet...

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Chapter 1 – Introduction and Description Multi-Tech Systems, Inc. RF550VPN User Guide 5 Chapter 1 – Introduction and Description Welcome to the world of Internet security. Your Multi-Tech SOHO RouteFinder VPN Internet security appliance, Model RF...

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Chapter 1 – Introduction and Description Multi-Tech Systems, Inc. RF550VPN User Guide 6 · Secure VPN Connections. The SOHO RouteFinder VPN uses the IPSec industry standard protocol, data encryption, and the Internet to provide high-performance, s...

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Chapter 1 – Introduction and Description Multi-Tech Systems, Inc. RF550VPN User Guide 7 RouteFinder Documentation The Quick Start Guide The Quick Start Guide is a shorter version of this User Guide. It is included in printed form with your RF550VPN...

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Chapter 1 – Introduction and Description Multi-Tech Systems, Inc. RF550VPN User Guide 8 RF550VPN Front Panel Link ACT 100 10 FDX COL Data DCD Serial WAN Link RXD TXD PWR 1234 RF550VPN Light Panel LEDs Descr...

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Chapter 1 – Introduction and Description Multi-Tech Systems, Inc. RF550VPN User Guide 9 RF550VPN Back Panel 1234 Serial Reset WAN 5VDC RF550VPN Back Panel Power 5VDC The power port connects the AC power adapter. 10 BT WAN (1...

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Chapter 2 – Installation Multi-Tech Systems, Inc. RF550VPN User Guide 10 Chapter 2 – Installation Safety Warnings 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in a wet location unless the jack is ...

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Chapter 2 – Installation Multi-Tech Systems, Inc. RF550VPN User Guide 11 Cabling Your RouteFinder Cabling your RouteFinder requires making the appropriate connections to PCs, Cable or DSL modem, analog modem or ISDN TA (optional), AC power and the ...

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Chapter 3 – Configuring the PC Multi-Tech Systems, Inc. RF550VPN User Guide 12 Chapter 3 – Configuring the PC You must establish TCP/IP communication on each PC (make sure a Network Card or Adapter has been installed into each PC). If Your Opera...

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Chapter 3 – Configuring the PC Multi-Tech Systems, Inc. RF550VPN User Guide 13 6. The TCP/IP Properties window displays. Click the IP Address tab to set your workstation’s IP Address. 7. In the IP Address dialog box, choose one of the following:...

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Chapter 3 – Configuring the PC Multi-Tech Systems, Inc. RF550VPN User Guide 14 If Your Operating System Is Windows NT: 1. Click Start | Settings | Control Panel. 2. Double-click the Network icon. 3. The Network dialog box displays. Click the Proto...

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Chapter 3 – Configuring the PC Multi-Tech Systems, Inc. RF550VPN User Guide 15 5. The Bindings dialog box displays. In the Show Bindings for drop-down list box, select all adapters. A list of all adapters displays on the lower part of the screen. D...

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Chapter 3 – Configuring the PC Multi-Tech Systems, Inc. RF550VPN User Guide 16 7. Next, select the Protocol tab to set your workstation’s IP Address. 8. Click the Properties button and choose one of the following: · To set a Dynamic IP Address,...

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Chapter 3 – Configuring the PC Multi-Tech Systems, Inc. RF550VPN User Guide 17 If Your Operating System Is Windows 2000/XP 1. Click Start | Settings | Control Panel. Double-click the Network and Dial-Up Connections icon. 2. The Network and Dial-Up...

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Chapter 3 – Configuring the PC Multi-Tech Systems, Inc. RF550VPN User Guide 18 3. The Local Area Connection Properties dialog box displays. · Select Internet Protocol [TCP/IP]. Once the protocol is selected, the name of your adapter card should...

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Chapter 4 – Navigating the Screens Multi-Tech Systems, Inc. RF550VPN User Guide 19 Chapter 4 – Navigating the Screens Buttons on the Main Menu When you select a function by clicking the button at the top of the screen, the button will change from...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 20 Chapter 5 – Configuring the RouteFinder Using a Web Browser Now that the cabling is completed and each PC on the network is configured to acc...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 21 5. The Password dialog box displays. Type your network password. · Type admin (admin is the default user name) in the user name box. Leave t...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 22 Setup Wizard When the Setup Wizard screen displays, the Setup Wizard button will turn blue to indicate that the screen is active. The follo...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 23 – Device IP Settings On this screen, enter the internal LAN IP address that you want to assign to the LAN port of the RF550VPN. This is not ...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 24 – ISP Settings On this screen you can select to have the program automatically get your IP settings from your ISP DHCP server or you can cho...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 25 2b. Other ISP Setting Options: Connect to Cable ISP and PPPoE Settings Connect to Cable ISP Use this screen to have the program automatically g...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 26 2b (Continued). Other Options: PPTP Settings, Telstra Settings PPTP Settings Use this screen when your ISP requires you to enter your ISP sett...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 27 – ISP Additional Settings If your ISP requires you to manually input your system information, use the fields on this screen to fulfill that ...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 28 – Modem Settings (Optional) A modem can be used as a dialup backup to the Cable/xDSL connection. The checkbox Dialup Modem When Cable/xDSL i...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 29 – VPN Settings Use this screen to input your LAN-to-LAN VPN settings and/or your Client-to-LAN VPN settings. 1. In the Connection Name fiel...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 30 – Enter the VPN Specific Settings Y our Connection Name defaults into the Connection Name box. Enter the following: Name of VPN Setting De...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 31 Enable Keep Alive When enabled, will automatically renegotiate VPN if a tunnel is temporarily interrupted. Enabled Remote Site Choose whether t...

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Chapter 5 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 32 – Save and Restart After you have finished entering and/or editing the information on the previous screens, click the Save and Restart butto...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 33 Chapter 6 – Managing the RouteFinder Using a Web Browser Once the RF550VPN has been configured using the Setup Wizard, the other menu options...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 34 Device Status Click the Device Status button. The Device Status screen displays. Use the Device Status screen to view the status of the curre...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 35 VPN Status – Click this button to view the IPSec connection status. DHCP Log – Click this button to view the current DHCP client informatio...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 36 Update DDNS (Dynamic Domain Name Servers) – Use this option only when you receive a notification from your ISP provider saying that the accou...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 37 Advanced Settings Click the Advanced Settings button. The DHCP Server Settings screen displays first. Use the Advanced Settings screens to e...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 38 – Virtual Server Settings To access this screen, click the Virtual Server Settings button on the left side of the screen. Port Range Mappin...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 39 – Routing Settings To access this screen, click the Routing Settings button on the left side of the screen. Routing is the process of movin...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 40 – Filter Settings LAN Filter Settings To access this screen, click the Filter Settings button on the left side of the Advanced Settings scr...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 41 – WAN Filter Settings To access this screen, click the Filter Settings button on the left side of the Advanced Settings screen. Then click ...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 42 – Administrative Settings To access this screen, click the Administrative Settings button on the left side of the Advanced Settings screen....

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 43 ...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 44 – Dynamic DNS Settings DNS (Domain Name Service) is the “middleman” who translates domain names such as multitech.com or yahoo.com into...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 45 – URL Filter Settings Enabled URL Filter Settings can prevent user’s from accessing certain Internet sites. · To enable this option, ch...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 46 – E-Mail Alert Email alerts will be sent to the system administrator when users have tried to access URLs that have been filtered (see the ...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 47 System Tools Click the Systems Tools button on the Main Menu. The Intruder Detection Log displays first. The System Tools functions allow yo...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 48 – Display Routing Table To access this screen, click the Display Routing Table button from the System Tools screen. The Display Routing Tabl...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 49 ...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 50 – Save Settings to a File Use this screen to save your configuration settings to a file. This will provide a backup of your settings in case...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 51 – Load Default Settings To access this screen, click the Load Settings button from the System Tools screen. The Load Default Settings scree...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 52 – Upgrade Firmware To access this screen, click the Upgrade Firmware button from the System Tools screen. The Upgrade Firmware screen displ...

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Chapter 6 – Managing the RouteFinder Using a Web Browser Multi-Tech Systems, Inc. RF550VPN User Guide 53 – Reset Device To access this screen, click the Reset Device button from the System Tools screen. The Reset Device screen displays. Resettin...

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Chapter 7 -- Troubleshooting Multi-Tech Systems, Inc. RF550VPN User Guide 54 Chapter 7 – Troubleshooting This chapter provides a list of common problems encountered while installing, configuring or administering the RF550VPN. In the event you are u...

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Chapter 7 -- Troubleshooting Multi-Tech Systems, Inc. RF550VPN User Guide 55 Problem #2 The RouteFinder is connected to the Cable/DSL, but has problems accessing the Internet. · Ensure the workstation has TCP/IP properly configured. · Attempt to ...

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Chapter 7 -- Troubleshooting Multi-Tech Systems, Inc. RF550VPN User Guide 56 Problem #6 After installing my RF550VPN, my modem connection seems to be slower. • The RouteFinder device should have no effect on the modem speed. However, if more than ...

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Chapter 8 – Frequently Asked Questions Multi-Tech Systems, Inc. RF550VPN User Guide 57 Chapter 8 – Frequently Asked Questions Where is the xDSL/Cable Router installed on the network? In a typical environment, the Router is installed between the C...

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Chapter 8 – Frequently Asked Questions Multi-Tech Systems, Inc. RF550VPN User Guide 58 Will the Router function in a Mac environment? Yes, as long as you have a browser to configure the router. Will the Router allow you to use your own public IPs a...

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Chapter 8 – Frequently Asked Questions Multi-Tech Systems, Inc. RF550VPN User Guide 59 Why does the Router not obtain the IP address assigned by my ISP? • Make sure that your cable or DSL modem is connected properly. • Try resetting your cabl...

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Appendix A – Specifications Multi-Tech Systems, Inc. RF550VPN User Guide 60 Appendix A – Specifications Processor 50 MHz 32-bit RISC CPU Memory RAM: 16MB Flash ROM: 1MB LAN Ports Number of Ports: 4 Interface: 10BaseT/100BaseTX Standards: 802.3 WA...

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Appendix B – Installing TCP/IP Multi-Tech Systems, Inc. RF550VPN User Guide 61 Appendix B – Installing TCP/IP Windows 98/Me 1. Click Start | Settings | Control Panel, and then double-click the Network icon. In the Network dialog box, Configuratio...

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Appendix B – Installing TCP/IP Multi-Tech Systems, Inc. RF550VPN User Guide 62 Windows NT 1. Click Start | Settings | Control Panel, and then double-click the Network icon. In the Network dialog box, click the Protocols tab, and click the Add butt...

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Appendix C – Tools for Your RF550VPN Multi-Tech Systems, Inc. RF550VPN User Guide 63 Appendix C – Tools for Your RF550VPN PING Ping is an acronym for Packet Internet Groper. The PING utility is used as a diagnostic tool to determine if a communic...

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Appendix D – Warranty and Repairs Multi-Tech Systems, Inc. RF550VPN User Guide 64 Appendix D – Warranty and Repairs This chapter covers with the terms of your RouteFinder’s warranty and repair policies. Warranty Multi-Tech Systems, Inc., (herea...

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Appendix D – Warranty and Repairs Multi-Tech Systems, Inc. RF550VPN User Guide 65 Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the quickest and most economical repair o...

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Appendix E – Regulatory Compliance Multi-Tech Systems, Inc. RF550VPN User Guide 66 Appendix E – Regulatory Compliance Information FCC Part 15 Regulation This equipment has been tested and found to comply with the limits for a Class B digital devi...

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Appendix E – Regulatory Compliance Multi-Tech Systems, Inc. RF550VPN User Guide 67 EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this Multi-Tech product to confirm compliance with the following European Community Directi...

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Appendix F – Technical Support Multi-Tech Systems, Inc. RF550VPN User Guide 68 Appendix F – Technical Support The Technical Support section offers information about on-line registration as well as phone numbers for contacting our Technical Suppor...

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Appendix F – Technical Support Multi-Tech Systems, Inc. RF550VPN User Guide 69 On-line Warranty Registration If you have access to the World Wide Web, you can register your Multi-Tech product online at the following URL: http://www.multitech.com/re...

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Glossary Multi-Tech Systems, Inc. RF550VPN User Guide 70 Glossary A Authentication The process of determining the identity of a user attempting to access a system and the process of verifying that a particular name really belongs to a particular enti...

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Glossary Multi-Tech Systems, Inc. RF550VPN User Guide 71 Dynamic Routing Routing is the process of selecting the correct path for a message. Dynamic routing adjust automatically to changes in network topologies or traffic. It automatically accomplish...

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Glossary Multi-Tech Systems, Inc. RF550VPN User Guide 72 IP Addresses A computer on the Internet is identified by an IP Address. A computer’s IP address is like a telephone number. It identifies one address or in this case one computing device. Eve...

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Glossary Multi-Tech Systems, Inc. RF550VPN User Guide 73 masquerading). When all the information comes back through the RouteFinder, it sorts the data using an Address Translation Table and returns the data to the computer on your network that reques...

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Glossary Multi-Tech Systems, Inc. RF550VPN User Guide 74 S Server A provider of resources (e.g.,file servers and name servers). For example, your RouteFinder provides Internet access and is, therefore, an Internet Access Server. Static Routing Involv...

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Index Multi-Tech Systems, Inc. RF550VPN User Guide 75 Index A Administrative Settings........................................ 42 Advanced Settings.......................................... 37 Approvals....................................................

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Index Multi-Tech Systems, Inc. RF550VPN User Guide 76 M MAC address ..................................................... 72 Management Features ..................................... 60 Memory.............................................................