Acer TravelMate 6410 Series User Manual

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Summary of Contents:

[Page 1] Acer TravelMate 6410 Series

TravelMate 6460/6410 Series User's Guide ...

[Page 2] Acer TravelMate 6410 Series

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publicatio...

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iii Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug t...

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iv Warnings • Do not use this product near water. • Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged. • Slots and openings are provided for ventilation to ensure reliable opera...

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v Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product. • Use the product only with the supplied power supply cord set. If ...

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vi Telephone line safety • Disconnect all telephone lines from the equipment when not in use and/or before servicing. • To avoid the remote risk of electric shock from lightning, do not connect the telephone line to this equipment during lightn...

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vii Pacemakers. Pacemaker manufacturers recommend that a minimum separation of 15.3 centimeters (6 inches) be maintained between wireless devices and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consist...

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viii Emergency calls Warning: You cannot make emergency calls through this device. To make an emergency call you shall dial out through your mobile phone or other telephone call system. Disposal instructions Do not throw this electronic device into...

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ix ENERGY STAR is a government program (public/private partnership) that gives people the power to protect the environment in a cost effective way and without sacrificing quality or product features. Products that earn the ENERGY STAR prevent gree...

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x Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • refrain from staying too long in one fixe...

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xi Developing good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly and often. • Perform some stretching exercises. • Breathe fresh air as often as possible. �...

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xii First things first We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: Basic care and tips for using your c...

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xiii To turn the power off, do any of the following: • Use the Windows shutdown command Click on Start, Turn Off Computer, then click on Turn Off. • Use the power button You can also shut down the computer by closing the display cover, or by pre...

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xiv Taking care of your battery pack Here are some ways to take care of your battery pack: • Use only batteries of the same kind as replacements. Turn the power off before removing or replacing batteries. • Do not tamper with batteries. Keep the...

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Information for your safety and comfort iii Safety instructions iii Additional safety information vi Operating environment vi Medical devices vi Vehicles vii Potentially explosive environments vii Emergency calls viii Disposal instructions viii Tips ...

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Special keys 32 Ejecting the optical (CD or DVD) drive tray 33 Audio 34 Adjusting the volume 34 Using the system utilities 35 Acer GridVista (dual-display compatible) 35 Launch Manager 36 Norton Internet Security 37 Securing your computer 38 Using a ...

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Frequently asked questions 70 Requesting service 73 International Travelers Warranty (ITW) 73 Before you call 73 Battery pack 74 Battery pack characteristics 74 Maximizing the battery's life 74 Installing and removing the battery pack 75 Chargin...

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Restore and recovery 91 Troubleshooting 92 Troubleshooting tips 92 Error messages 92 Regulations and safety notices 94 FCC notice 94 Modem notices 95 Laser compliance statement 98 LCD pixel statement 98 Macrovision copyright protection notice 98 Radi...

[Page 19] Acer TravelMate 6410 Series

1 Empowering Technology Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Displayed by default in the upper half of your screen, it provides acces...

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2 Empowering Technology Acer eNet Management Acer eNet Management helps you quickly connect to both wired and wireless networks in a variety of locations. To access this utility, select "Acer eNet Management" from the Empowering Technolo...

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3 Empowering Technology Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings ...

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4 Empowering Technology Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select "Acer ePower Management" from the Empowering Te...

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5 Empowering Technology 3 Click "Apply" to save your new settings. To delete a power plan: You cannot delete the power plan you are currently using. If you want to delete the active power plan, switch to another one first. 1 Select the pow...

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6 Empowering Technology Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external display device or projector using the hotkey: <Fn> + <F5>. If auto- detection hardware is i...

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7 Empowering Technology Acer eDataSecurity Management Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell exten...

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8 Empowering Technology Acer eLock Management Acer eLock Management is simple yet effective utility that allows you to lock removable storage, optical and floppy drive devices to ensure that data can't be stolen while your system is unattend...

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9 Empowering Technology ...

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10 Empowering Technology Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical disc, and restore from previously created ba...

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11 Empowering Technology For more information, please refer to "Acer eRecovery Management" on page 90 in the AcerSystem User's Guide. Note: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Mana...

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12 Empowering Technology Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: • Provides a simple graphical user interface f...

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13 Empowering Technology Windows Mobility Center The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks...

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14 English Your Acer notebook tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Acer notebook. Front view # Item Description 1 Acer Oribcam 1.3 megapixel web camera for video commu...

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15 English 4 Acer FineTrack Touch-sensitive pointing device which functions like a computer mouse when used together with the click buttons. See “FineTrack basics” on page 26 for more details. 5 Microphone Internal microphone for sound recordi...

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16 English Closed front view # Icon Item Description 1 Power indicator Indicates the computer's power status. 2 Battery indicator Indicates the computer's battery status. 3Bluetooth communication switch/indicator Enables/disables the Blue...

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17 English Left view # Icon Item Description 1 Ventilation slots Enable the computer to stay cool, even after prolonged use. 2 4-pin IEEE 1394 port Connects to IEEE 1394 devices (for selected models). 3 Two USB 2.0 ports Connect to USB 2.0 devices ...

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18 English Right view Rear view # Item Description 1 Acer MediaBay optical drive Internal optical drive; accepts CDs or DVDs. 2 Optical disk access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical ...

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19 English Base view 7 DC-in jack Connects to an AC adapter. 8 Kensington lock slot Connects to a Kensington-compatible computer security lock. # Item Description 1 Acer MediaBay release latch Lock or unlock Acer MediaBay device. 2 Battery lock Loc...

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20 English Specifications Operating system • Windows Vista™ Business • Windows Vista™ Home Basic Platform • Intel® Centrino® Duo mobile technology, featuring: • Intel® Core™ 2 Duo processor T7200/T7400/T7600 (4 MB L2 cache, 2/2.16/...

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21 English Storage subsystem • 60/80/100/120/160 GB or higher Serial ATA primary hard disk drive with Acer DASP (Disk Anti-Shock Protection) • Acer MediaBay hot-swappable 80/100/120/160 GB Serial ATA second hard disk drive • Acer MediaBay h...

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22 English Communication • Acer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCam™ and optional Acer Bluetooth® VoIP phone (for selected models) • Acer OrbiCam™ integrated 1.3 megapixel CMOS...

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23 English Note: The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased. Software • Acer Empowering Technology (Acer eNet / ePower / ePresentation / eDataSecurity / eLock / eRecov...

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24 English Indicators The computer has eight easy-to-read status indicators, including five on the front panel. The power, battery and wireless communication status indicators are visible even when the LCD display is closed. 1. Charging: The light ...

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25 English Easy-launch buttons Located above the keyboard are four buttons. These buttons are called easy-launch buttons. They are: Empowering Key < >, one user- programmable button, Internet and email. Press < > to run the Acer Empoweri...

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26 English FineTrack and FineTrack buttons The built-in FineTrack is a pointing device that senses movement on its surface. This means the cursor responds as you use your finger to move the FineTrack. Its central location on the keyboard provides o...

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27 English Touchpad The built-in touchpad is the pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum ...

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28 English • Move your finger across the touchpad (2) to move the cursor. • Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right ...

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29 English Using Acer FineTouch keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can...

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30 English Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be u...

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31 English Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing the...

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32 English Special keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1 Open a text editor or word processor. 2 Either press < > at the bottom-right of the keybo...

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33 English Ejecting the optical (CD or DVD) drive tray Press the drive eject button to eject the optical drive tray when the computer is on. Insert a clip to the emergency eject hole to eject the optical drive tray when the computer is off. ...

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34 English Audio The computer comes with 32-bit Intel High-Definition audio, and built-in stereo speakers. Adjusting the volume Adjusting the volume on the computer is as easy as pressing some buttons. See "Hotkeys" on page 41 for more in...

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35 English Using the system utilities Note: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) Note: This feature is only available on certain models. To enable the dual monitor feature of your noteboo...

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36 English Acer GridVista is simple to set up: 1 Run Acer GridVista and select your preferred screen configuration for each display from the taskbar. 2 Drag and drop each window into the appropriate grid. 3 Enjoy the convenience of a well-organized ...

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37 English Norton Internet Security Norton Internet Security is an anti-virus utility that can protect against viruses, keeping your data safe and secure. How do I check for viruses? 1 Double-click the Norton Internet Security icon on the Windows de...

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38 English Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include anti-theft and system security: • Anti-theft Kensington lock, a ...

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39 English Note: For more information about Acer eLock, eRecovery and TPM-based eDataSecurity Management, please refer to "Acer Empowering Technology" on page 1. Using a computer security lock The notebook comes with a Kensington-compatib...

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40 English Acer GraviSense Acer GraviSense is an innovative utility designed to further protect your data by automatically moving the read/write heads of your Acer notebook's hard disk away from the storage disk (this is known as "parking...

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41 English Anti-Theft Activate this feature by right-clicking on the tray icon and selecting Anti-Theft. When enabled, this feature will sound an alarm if your notebook is moved. This feature is password-protected to prevent unauthorized access. The...

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42 English If you enter a password that is invalid for any reason, you will be prompted to try a new password. When activated, Acer GraviSense will show a full-screen image and a password window. ...

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43 English When activated, the Anti-Theft feature will disable the following functions: • Alt + Tab • Ctrl + Shift + Esc • Ctrl + Alt + Del • Windows keys • Task bar • Function keys When activated, the settings below will be changed to &q...

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44 English Anti-Theft Password Activate this feature by right-clicking on the tray icon and selecting Anti-Theft Password. Enter your original password, and new password in the appropriate text boxes. Confirm your new password. Your password needs ...

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45 English Acer Trusted Platform Module (TPM) With the development of TCG (Trusted Computing Group, http:// www.trustedcomputinggroup.org/), the Acer Trusted Platform Module offers the cryptographic implementations of RSA and hash algorithms (SHA-1 ...

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46 English Initialization and Administration of the Acer Security Platform The initial status of the Acer Security Platform is disabled by default on delivery to the customer. This ensures that no flow of confidential information from the Acer Sec...

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47 English means authenticating to the Security Platform. Only after successful authentication your Basic User Key can be used. The Acer Security Platform Solution provides two authentication levels to protect your Basic User Key: Password Authenti...

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48 English Enhanced Authentication Authentication devices are provided by separately installable software plug-ins. The Security Platform Solution Software detects installed authentication devices automatically. The configuration of authentication...

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49 English Acer TPM-based fingerprint reader Note: This feature is only available on certain models. Acer TPM-based Protector Suite QL provides fingerprint-based biometric identification and TPM solution to control access to your computer’s drives...

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50 English User’s Fingers and additional encryption performed by TPM chip You can use Protector Suite QL to create fingerprint samples to identify a user. The application can record prints of up to all 10 fingers, depending on the level of secur...

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51 English • Once you have successfully enrolled a finger, swipe it to access the Protector Suite QL Control Center options. • After entering the Control Center expand the Settings menu and select System Settings. ...

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52 English • Once the System Settings window opens, click the TPM tab to access controls for your system's TPM module. • Press the Initialize TPM button and wait. You will be prompted when the operation completes successfully. • Press th...

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53 English • Expand the Fingerprints menu and select Enroll or Edit Fingerprints. • Follow the procedure as before until you reach the Advanced Security window. • Ensure that the Enable Advanced Security for the current user box is checked an...

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54 English • Set the backup password. This backup password can be used in case of hardware failure to bypass the fingerprint authentication. We recommend using a strong complex password. If you do not define the backup password, you can lose you...

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55 English How to Enable Fingerprint System Boot Authentication Settings It is necessary to first enroll your fingerprint with the Protector Suite QL application prior to enabling and configuring the Fingerprint Power-on Security System. Check that...

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56 English Lock computer The first menu item contains the Lock computer command which locks your computer. Swipe your finger over the sensor to unlock the computer again. Registered Sites Displays a list of your web pages registered by Password Ban...

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57 English • Display a web page or a dialog you want to register. • Fill in the data that you want to be replayed when you visit the web page/ dialog and swipe your finger in the future. • Use the sensor to display the Biomenu. • Select Re...

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58 English Control Center The Control Center contains various functions for fingerprint management and setting up your fingerprint software. Accessible options depend on the software status, hardware used, and installed applications. How to restore...

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59 English Using the SmartCard This software includes the following components: PlatinumPAS™, PlatinumSecure™ and PlatinumKey™. Together, they provide you with multiple levels of security. • PlatinumPAS implements the first security measure...

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60 English To remove the SmartCard first press the SmartCard (a) and remove the SmartCard (b) as shown in the illustration below. For more details consult your SmartCard documentation. Registering your SmartCard Important! Your Acer notebook is eq...

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61 English Running PlatinumSecure PlatinumSecure enhances the secure logon procedure for Windows® 2000 or XP at the operating system level. It provides user authentication with an encryption/decryption function using the SmartCard. If your SmartC...

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62 English When Disable PlatinumPAS is selected, the PlatinumPAS Preboot Authentication System will be disabled. When Disable PlatinumSecure is selected, the PlatinumSecure Windows Logon Authentication with the SmartCard will be disabled, which mea...

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63 English To find the Encrypt/Decrypt commands: • Right-click on the Start menu, • Right-click on a folder or icon on your Windows desktop, or • In Windows Explorer, right-click on a selected folder, file, or group of files. Running PlatinumK...

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64 English to backup the information on your SmartCard?" The default answer is Yes, and it will enable you to store your information (excluding the Credit Cards) on the 360 Degree Web secure website server for backup purposes in case the card...

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65 English Using passwords Passwords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: • Supervisor Password prevents unauthorized entry into the BIO...

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66 English Important! You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts. Slide and hold the power button for four seconds to shut down the computer. Then turn on the compute...

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67 English a If the user has set up a supervisor or user password, but "password on boot" is disabled, s/he will not need to enter any password when booting unless the HDD password has been set up. b If the user has set up a supervisor or...

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68 English Enabling or disabling Acer TPM security Note: Before you enable or disable Acer TPM (Trusted Platform Module), the supervisor password must have been set. Activate the BIOS utility then select Security from the categories listed at the t...

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69 English Enabling disk-to-disk recovery To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of the screen. Find D2D Recovery at the bottom of the screen and use t...

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70 English Frequently asked questions The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look a...

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71 English No audio is heard from the computer. Check the following: • The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute all option. • Th...

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72 English • Make sure that the printer is connected to a power outlet and that it is turned on. • Make sure that the printer cable is connected securely to the computer's parallel port or a USB port and the corresponding port on the print...

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73 English To start the recovery process: 1 Restart the system. 2 While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process. 3 Refer to the onscreen instructions to perform system recovery. Import...

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74 English Battery pack The computer uses a battery pack that gives you long use between charges. Battery pack characteristics The battery pack has the following characteristics: • Employs current battery technology standards. • Delivers a batte...

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75 English English Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. If the computer is to be stored f...

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76 English To remove a battery pack: 1 Slide the battery release latch to release the battery. 2 Pull the battery from the battery bay. Charging the battery To charge the battery, first make sure that it is correctly installed in the battery bay. Pl...

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77 English English Battery-low warning When using battery power pay attention to the Windows power meter. Warning: Connect the AC adapter as soon as possible after the battery-low warning appears. Data will be lost if the battery to become fully d...

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78 English Taking your notebook PC with you This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories...

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79 English If you are taking the computer to a client's office or a different building, you may choose to shut down the computer: Click on Start, Turn Off Computer, then click on Turn Off (Windows XP). Or: You can put the computer in Sleep mo...

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80 English Caution: Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen. What to take with you Unless you have some items at home, take the following items with you: • AC adapter and powe...

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81 English Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area. What to take...

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82 English • Proof of purchase, in case you need to show it to customs officials • International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer. In addition, these ti...